Spot hug Tracker User manual

GPS Security SyStem

100% Satellite technoloGy

quick-start guide

service activation required

WELCOME

Purchasing SPOT HUG was the ﬁrst step in helping protect your boat from theft and to ensure peace-of-mind. HUG uses advanced satellite communications technologies to monitor

your vessel and notify the appropriate parties if there is a problem.

By establishing a virtual security perimeter around your boat, HUG will detect any Unauthorized Movement and alert the Asset Monitoring Center of your boat’s most current location.

The Asset Monitoring Center can quickly notify you of the activity and work with local law enforcement agencies (where available) for a speedy recovery.

HUG can also monitor multiple sensors detecting an issue with your boat’s battery, high water, smoke and ﬁre, motion and door/hatch security. Sensor Alert notiﬁcation will be sent

to you via email and/or SMS text on your phone.

Established SPOT technology provides peace-of-mind for your and your loved ones back home. HUG comes equipped with full SPOT Messaging functionality providing reliable,

location-based messaging via satellite even when other forms of communication are not available.

Backed by 100% satellite technology, HUG is your boat’s new GPS security system - securing what is valuable on the water and off.

What is included in the box:

•One (1) Tracker

•One (1) Tracker mounting bracket

•One (1) Keypad (pre-paired with Tracker)

•One (1) Keypad mounting bracket

•One (1) Key FOB (pre-paired with Tracker)

•One (1) Adhesive tape for testing Tracker pre-installation

•One (1) Cable assembly (Line power cord - 18 gauge, 6 ft long; Four (4) pair of Sensor Alert

wires – 22 gauge, 6 ft long)

•Eight (8) #6 - 3/8” stainless steel screws for plastic/ﬁberglass and sheet metal for Tracker

and Keypad mounting brackets.

•One (1) 18” USB cable

•Four (4) AA lithium batteries for Tracker

•Three (3) CR2032 coin cell lithium batteries (2 for Keypad and 1 for the FOB)

•One (1) Quick Start Guide

•One (1) Quick Reference Guide

•One (1) Mini screwdriver

•One Black in-line fuse. Use on positive terminal of boat’s battery if line powered.

What Tools You’ll Need for Installation:

•Power drill

•Drill bits (1/16”) to ﬁt #6 screws

•Cable crimper (Note: All wires will have marine grade butt connectors size 22g-18g attached

for easy crimping and attachment of accessory wires. Also, this provides built in protection

for unused wires.)

•Wire cutter

•Socket wrench to remove bolts on 12V or 24V batteries

•Phillips screwdriver for mounting brackets

IMPORTANT: You must activate SPOT HUG with service at ﬁndmeSPOT.com before installation.

A complete SPOT HUG User Guide and Sensor information is available to download at

ﬁndmeSPOT.com. Search FAQs for current updates and commonly asked questions.

TABLE OF CONTENTS

What you Need to Activate Your Account Online:

- Personal information

- Emergency contact information

- SMS (Text) and e-mail contacts for messaging

- Credit card information

.............................................................................................................................PAGE 1. THE COMPONENTS

.............................................................................................................................PAGE 2. HOW SPOT HUG WORKS

.............................................................................................................................PAGE 3. SERVICE ACTIVATION

.............................................................................................................................PAGE 4. PRE-INSTALLATION/SYSTEM TEST

.............................................................................................................................PAGE 5. FEATURES OVERVIEW

.............................................................................................................................PAGE 6. INSTALL OVERVIEW

.............................................................................................................................PAGE 7. KEYPAD PROGRAMMING OVERVIEW

.............................................................................................................................PAGE 8. LED LIGHT SEQUENCE

quick-start guide

TRACKER

The Tracker uses its GPS chip, satellite antenna and

satellite transmitter to manage anti-theft functionality,

SPOT messaging and alert notiﬁcations.

•Satellite Simplex Transmitter

- Sends messages for Unauthorized Movement, Daily

Status, SPOT functions/modes, and additional alert

notiﬁcations

•Can be concealed upon installation for maximum security

- Mounting bracket provided in package

• Can be battery or line powered

- User replaceable AA Battery powered (4)*

- Line Power cable included for connection to a 12 or

24 volt battery

•Vibration sensor for power management

•4 Sensor Alerts

- Can be connected to a variety of sensors including ﬂoat

switches, battery voltage, smoke and ﬁre alarms,

cabin doors, etc.

•Wireless connection to Key FOBs and Keypad

- Integral 2.4 GHz transceiver

•SOS button for emergencies

KEYPAD

The Keypad is mounted on the boat to control the SPOT

HUG functionality in addition to or when the Key FOB is

not present.

•Wireless activation of SPOT functions

- Buttons for SOS, Help, Check-in/OK, Track Progress

- 2.4 GHz Transceiver

•LED indicators for GPS signal, Tracker Range, Low

Battery (Tracker and Keypad), Message Sending,

SPOT modes

•A numeric Keypad

- For activating SPOT modes

- For Enabling/Disabling “Armed” State, Sensor Alerts,

and administering HUG settings

- For changing and resetting PIN

- Adding new FOBs

•Coin cell lithium battery (2)*

- User replaceable

•Visual and audio feedback for ease of use

IMPORTANT REMINDER: Keypad can be used to arm/disarm

Unauthorized Movement. See Section 7 or Quick Reference Card.

KEY FOB

Remote sensor for setting Unauthorized Movement

“Armed” state. The Tracker automatically recognizes the

user’s Key FOB within 60ft, turning On/Off Unauthorized

Movement alert notiﬁcation and SPOT functionality.

•Wireless activation of SPOT functions

- Buttons for SOS, Help, Check-in/OK, Track Progress

- 2.4 GHz Transceiver

•LED indicators for GPS signal, Tracker Range, Low

Battery (Key FOB), SPOT modes

•Coin cell lithium battery (1 per FOB)*

- User replaceable

•Vibration sensor for power management

IMPORTANT NOTE: SPOT messaging (including SOS) via Key FOB will

NOT work if Key FOB is NOT in range of the Tracker.

Key FOB does NOT ﬂoat. Please attach a ﬂoating key chain.

1. THE COMPONENTS

*To insert batteries, simply remove the screws on the back of each

component for access to the battery compartment.

When replacing back cover, tighten screws with min-screwdriver provided

to ensure waterproofness. Do not over-tighten or plastic may damage.

2. HOW SPOT HUG WORKS

1. GPS satellites provide signals.

2. SPOT HUG Tracker’s onboard GPS chip determines the asset’s GPS location and

sends the location information to communication satellites.

3. Communication satellites relay your message to speciﬁc satellite antennas around

the world.

4. Satellite antennas and a global network route your location and message to the

appropriate network.

5. Your location and messages are delivered according to your instructions via email,

text message, or emergency notiﬁcation to the GEOS International Emergency

Response Coordination Center (IERCC).

HOW UNAUTHORIZED MOVEMENT WORKS

1. Tracker detects boat vibrations, waking up GPS in the SPOT HUG Tracker Unit.

2. Tracker’s onboard GPS chip determines the asset’s GPS location.

3. Checks for Key FOB presence.

4. If no FOB is present and the Tracker has not been manually disarmed via the Keypad and

the boat moves more than 500 meters from the original GPS position, an alert is sent to

the Asset Monitoring Center.

5. Asset Monitoring Center will notify you of Unauthorized Movement and work with the

authorities when available.

Sensor Alert

Asset Monitoring Center

ACCOUNT SETUP

ACTIVATION

1. Visit ﬁndmeSPOT.com and click on “Activate Your SPOT”

2. Choose “set up New Account” or sign in to your existing account to add SPOT HUG to your list

of devices.

3. For New customers you will need to create an account. Complete the required ﬁelds and

then click “Next”.

4. Complete the “About You” section and click “Next”

5. Select services, HUG Basic Service and additional services such as Sensor Alert Bundle

and Track Progress.

6. Enter your Emergency contact info, including the Name, Country and Phone number for your

Primary and Secondary Emergency Contacts. Please note that these contacts must be different

from those provided in the previous Billing information section.

7. You will also need to enter contact information if an Unauthorized Movement situation occurs

as the Asset Monitoring Center will need to validate the alert. This could be yourself and an

additional contact.

8. Payment will then be requested.

MY SPOT DEVICES

1. Once you have activated your HUG unit, you can come back at any time and edit your device

settings on the My SPOT Devices tab. Choose the HUG unit and click on View/Edit under Contact

Details. Complete this section to ensure that contact information is accurate.

2. When entering contact information, add your own email or phone number to Check-in/OK

contact list for use in the system test. This can be changed at a later time.

3. Be sure to complete the ﬁelds describing your boat in the Additional Information section to

assist authorities in recovery efforts.

4. If Sensor Alerts are to be used to monitor additional boat equipment, click the Sensor Alert Tab.

You will need to assign a sensor from the drop down list and add contacts who will receive the

Sensor Alerts.

4. PRE-INSTALLATION/SYSTEM TEST

Before installing the Tracker and Keypad in their permanent locations, it is necessary

to do the following:

•Activate SPOT HUG account at www.ﬁndmeSPOT.com (see 3. Service Activation)

•Install batteries in each component to ensure power functionality

•Change factory default PIN (Tracker comes paired with Keypad and Key FOB)

•Test Keypad

•Test Key FOB

•Set Tracker vibration sensitivity

Once you’ve activated SPOT HUG online, follow these important steps:

1. Set all three units together side by side for easy viewing (Tracker, Keypad and Key FOB.)

Ensure SPOT logo on Tracker is horizontal and facing up with an unobstructed view of the sky

to acquire a GPS signal.

2. Install batteries in each unit. (Write down the Authentication Code located inside the Tracker

battery compartment; this will be needed to change the PIN.) The Tracker, Keypad and Key

FOB will perform a self-test on battery power, GPS receiver and satellite transmitter.

The ON/OFF LED light will blink green if the unit passes the self-test.

3. IMPORTANT: The Factory Default PIN must be changed before attempting to use any functions

of SPOT HUG. Press any button and notice the Keypad and Key FOB LED lights blink in a red

circular pattern indicating you must set up a new PIN (Personal Identiﬁcation Number).

3. SERVICE ACTIVATION

What you Need to Activate Your Account Online:

- Personal information

- Emergency contact information

- SMS (Text) and e-mail contacts for messaging. Note: Customers activating service in

North America will need to know the cellular service carrier of each contact that is

entered in Message Proﬁles (E.g. ATT, Verizon, Rogers, etc.)

- Credit card information

- Tracker ESN and Authentication code (These numbers are found inside of the Tracker

battery compartment)

- Details of property to be monitored

CHANGE DEFAULT PIN PROCEDURE

•The factory PIN is the last 4 digits of the Authentication Code. This is located inside the

Tracker battery compartment.

•Ensure the Key FOB and Keypad are near the Tracker when changing PIN.

Step 1. On the Keypad:

•Enter: 04

•Quick press: Check-in/OK

•Enter: Default PIN (Last 4 digits of the Authentication Code)

•Quick press: Check-in/OK

•Enter: New PIN (Must be exactly 4 digits)

•Quick press: Check-in/OK

•Re-enter: New PIN again

•Quick press: Check-in/OK again

Step 2. Immediately after the Keypad procedure above do the following on the Key FOB:

•Quick press: Check-in/OK

(This is important to ensure all components are paired with your new PIN)

The Tracker Range LED on the Key FOB should blink. It may blink red at ﬁrst and then

green to indicate that the Tracker recognizes the Key FOB. See Section 7 and Quick

Reference Card for instructions. Record your new PIN for future reference.

4. Keypad Test: Now that the PIN has been reset, test the Keypad by sending a Check-in/OK

message to ensure Tracker GPS and message functionality.

•Press and hold the Check-in/OK button on the Keypad until you hear an audio beep

(approx. 3 seconds).

•The Tracker GPS LED will blink for up to 4 minutes while it acquires a GPS ﬁx. (Make sure the

Tracker still has a clear view of the sky.) If a GPS signal cannot be acquired, the GPS LED on

the Tracker will blink red. Move to a better location where the view to the sky is unobstructed.

To check status of the message using the Keypad, quick press the Check-in/OK button. (LED

activity times out after 1 minute.) If the Message Sending LED on the Keypad starts blinking

red before a good location is found, remove and re-install batteries in the Tracker and repeat

the test.

•Verify that your Check-in/OK message is received by checking email, SMS text or your SPOT

account. The message may take up to 25 minutes to arrive. The Keypad Message Sending light

will blink until the message has sent.

•If all three LEDs (Power, GPS and SOS) blink red on the Tracker, the self-test failed. Please

contact Customer Service at 1-866-OK1-SPOT (1-866-651-7768)

5. Key FOB Test: Similar to the Keypad Test to ensure wireless connectivity to the Tracker.

•When the lights on the FOB device stop blinking after the PIN reset, give the Check-in/OK

button a quick press on the FOB.

•The Tracker Range LED will blink green for 1 minute if a connection with the FOB is made. The

Tracker Tracker Range LED blinks red every 3 seconds for 1 minute if NO connection is made.

In this case, move the FOB closer to the Tracker and try again.

6. Set Tracker Vibration Sensitivity: This setting allows the Tracker to measure the vibrations

made by vessel movement.

•There are 3 setting options:

1 – High (ideal for a large boat 30’ or larger or trailered.)

2 – Medium

3 – Low (Ideal for boat less than 30’)

Factory setting is Medium.

•To set the Vibration Sensitivity see page Keypad Programming Overview in section 7.

UNAUTHORIZED MOVEMENT MONITORING

•By establishing a virtual security perimeter around your boat SPOT HUG detects Unauthorized

Movement. When this occurs, a notiﬁcation with your boat’s GPS position is automatically

sent to the Asset Monitoring Center who will immediately contact you or the registered SPOT

HUG owner about the incident. You will be requested to verify details and may need to

ﬁle a report with local law enforcement if desired. The Asset Monitoring Center can assist

that agency with updated information to help recover your asset.

•HUG monitors Key FOB presence to automatically arm and disarm the Unauthorized

Movement alert. If there are no paired FOBs within the Tracker range (60ft/18m), HUG will be

automatically armed until a paired FOB is found to be within range or is manually disarmed

using the keypad.

Note: You are responsible for disarming all false Unauthorized Movement alerts. In some

circumstances you may be notiﬁed prior to service suspension if you can’t disarm false alerts.

SENSOR ALERTS

•SPOT HUG can accommodate up to 4 sensors for alert monitoring. Battery voltage, high

water, smoke/ﬁre, motion and door open sensors are examples that can be connected to

the Sensor Alert output wires to notify HUG contacts if there is an alert situation. Additional

fees apply.

DAILY STATUS MESSAGE

•A Daily Status Message is sent to the user every 24 hours via SMS and/or email. The Daily

Status Message includes Tracker ESN (or assigned name), power source status, Tracker low

battery status, Sensor Alert status, Vibration setting status, GPS location*, date and time

and a link to Google Maps™.

*Having the Daily Status Message deliver the boat’s GPS position is the default setting.

You can change this setting using the Keypad if you desire.

5. FEATURES OVERVIEW

•Press and hold the SOS button (approx. 3 seconds) on the Key FOB,

Keypad or Tracker until LED quick blinks green once every second.

•SOS is scheduled to be sent every 5 minutes with an updated

location until canceled or batteries are depleted in the Tracker.

•To Cancel, press and hold the SOS button on the same device until LED

quick blinks green and then starts to blink red every 3 seconds.

•SOS message overrides Check-in/OK, Help and Track Progress.

NOTE: To be used in emergency situations. You may be liable for the

cost of your rescue.

•Press and hold the Help button (approx. 3 seconds) on the Key FOB or

Keypad until LED quick blinks green once every second.

•Help messages are scheduled to be sent every 5 minutes for one

hour with the updated GPS location to your friends and family or

SPOT ASSIST service provider.

•If GPS cannot be determined when Help button is pressed, the

message is still sent according to the schedule above.

•To Cancel, press and hold the Help button on the same device until

LED quick blinks green and then starts to blink red every 3 seconds.

•Press and hold button (approx. 3 seconds) on Key FOB or Keypad until

LED blinks green.

•If GPS location is found, the message is sent 3 times over 20

minutes to contacts on your contact list.

•If a GPS location is not found, this message is not sent.

•Press and hold button (approx. 3 seconds) on Key FOB or Keypad until

LED quick blinks green once every second.

•Updated location and two previous locations are scheduled for

transmission to your account every 10 minutes for 24 hours or

until canceled.

•Message is not sent if GPS location cannot be determined.

•To cancel, press and hold the button on the same device until LED

quick blinks green, release, and then LED stops blinking.

•Track Progress is an added service feature. Additional fees apply.

fuNcTiON OpEraTiON

CHECK-IN/OK

HELP

TRACK PROGRESS

Locate a place where the Tracker

is hidden from normal view and

under RF transparent materials (i.e.

ﬁberglass) placed away from metal

objects or other wi-ﬁ or RF devices.

Mount at least 12 inches away from

other GPS and electronic devices.

Arrow logo on side of Tracker should

be pointing to the sky. Because

Tracker has an SOS button, you

may consider mounting Tracker in

an accessible area. Tracker can

be powered via line connection to

boat’s 12-24 volt battery or by using

supplied AA Lithium batteries.

Use the included double sided

adhesive tape to temporarily afﬁx

the Tracker mounting bracket to

the chosen surface. The mounting

bracket may be mounted in any

position as long as the SPOT HUG

logo on the Tracker is facing toward

the sky when inserted. Slide the

Tracker into the mounting bracket.

Test the Tracker to ensure it can

receive GPS signals and transmit

messages from the selected location

by pressing the “Check-in/OK”

button and holding the “Check-in/

OK” button for approx 3 seconds

until LED blinks green on either the

Key FOB or Keypad. If successful the

message will be sent to the desired

chosen location, such as an SMS to

your mobile phone. If unsuccessful

choose an alternate location.

You can now permanently install the

Tracker mounting bracket.

The mounting bracket may be

mounted in any position as long as

the SPOT HUG logo is facing toward

the sky. We have provided 4 #6

screws for easy installation.

Locate a place where the Keypad

device can be mounted inside the

cabin or an alternately safe place on

the vessel. The Keypad needs to be

within 60ft/18 meters line of sight of

the Tracker. It is recommended the

Keypad unit be placed in a sheltered

environment from weather elements

or extreme temperature. Check

Tracker Range by a quick press of

the Check-in/OK button. Range LED

on Keypad should blink green. Follow

the same procedures listed in steps

2-4 to afﬁx the Keypad mounting

bracket. We have provided 4 #6

screws for easy installation.

6. INSTALL OVERVIEW

NOTE: Be sure you have completed the Pre-installation/System Test prior to installation. See section in Quick Start Guide.

SPOT HUG can be installed by a qualiﬁed marine electronics installer or by the individual user.

Setup, test and installation should take about 1 hour.

SOS

///////////////////////////////////////////////////////////

SOS

///////////////////////////////////////////////////////////

SOS

///////////////////////////////////////////////////////////

SOS

///////////////////////////////////////////////////////////

SOS

///////////////////////////////////////////////////////////

SOS

///////////////////////////////////////////////////////////

SOS

///////////////////////////////////////////////////////////

SOS

///////////////////////////////////////////////////////////

‡

)))))) ))))))))

Fiberglass

Mounting Surface

Mount Tracker inside vessel

in horizontal position with

logo facing up.

For additional instruction on installation and to install Sensor Alerts please visit ﬁndmeSPOT.com.

fuNcTiON OpEraTiON

7. SPOT HUG KEYPAD PROGRAMMING OVERVIEW

The Keypad can be used to manually arm/disarm Unauthorized Movement. It is also used

to turn on/off the GPS information in the daily status message, change PIN, pair additional

Key FOBs and to enable/disable sensor alerts. Finally it can also be used to initiate and

cancel SPOT message modes.

KEYPAD FUNCTIONS

•Press and release button unless speciﬁed otherwise

•After pressing Check-in/OK, audio and visual feedback conﬁrms successful or

unsuccessful entries

AUDIO FEEDBACK

•Successful – single beep; Unsuccessful – 3 beeps

VISUAL FEEDBACK

•Successful – single green blink on OK LED; Unsuccessful – 3 green blinks on OK LED

Enter PIN and quick press Check-in/OK

1. Enter PIN

(or enter default PIN, which is the last 4 digits of Authentication code, for initial setup only)

2. Quick press Check-in/OK

3. Enter new PIN followed by quick press Check-in/OK

4. Enter new PIN again followed by quick press Check-in/OK

5. Quick Press Check-in/OK on FOB

1. Enter PIN

2. Quick press Check-in/OK

3. Press and hold Check-in/OK and Track Buttons on FOB simultaneously for 3 seconds

4. Repeat #3 for additional Key FOBs.

1. Enter Default PIN followed by quick press Check-in/OK

2. Enter primary Keypad’s PIN followed by quick press Check-in/OK

3. Enter 8 digit ESN (excluding the dash) followed by quick press Check-in/OK

Unauthorized Movement Mode Off

Unauthorized Movement Mode On

Daily Status/GPS Info Off

Daily Status/GPS Info On

PIN Change (or setup)

Pair Key FOB

Pair Keypad with Tracker

KEYPAD FUNCTION ENTER NUMBERS ADDITIONAL DIRECTIONS

QUICK PRESS

CHECK-IN/OK

1. Enter PIN

2. Quick press Check-in/OK

3. Press the number (1-4, 9 for all) of the contact to be enabled

4. Quick press Check-in/OK

1. Enter PIN

2. Quick press Check-in/OK

3. Press the number (1-4, 9 for all) of the contact to be disabled

4. Quick press Check-in/OK

1. Enter Last 4 digits of Authentication code

2. Quick press Check-in/OK

3. Enter new PIN followed by quick press Check-in/OK

4. Enter new PIN again followed by quick press Check-in/OK

5. Quick press Check-in/OK on all FOBs

1. Enter PIN

2. Quick press Check-in/OK

3. Press (1 = high, 2 = medium, 3 = low) Low setting is recommended for boats less than 30 ft.

See User Guide for greater detail.

4. Quick press Check-in/OK

1. Enter PIN

2. Quick press Check-in/OK

Sensor Alert Enable

1: #1

2: #2

3: #3

4: #4

9: All

Sensor Alert Disable

1: #1

2: #2

3: #3

4: #4

9: All

PIN Reset

Vibration Sensitivity Setting

Cancel SPOT Modes Activated

on FOB

KEYPAD FUNCTION ADDITIONAL DIRECTIONS

ENTER NUMBERS PRESS CHECK-IN/OK

8. LED LIGHT SEQUENCE KEY

WHAT DO THE LED BLINKING LIGHTS ON THE TRACKER MEAN?

COMMON QUESTIONS WHICH LED ON THE TRACKER LED(s) BLINK GREEN LED(s) BLINK RED

TRACKER

ATRACKER MOUNTING BRACKET

BTRACKER LEDs

B1 SOS LED

B2 GPS LED

B3 POWER LED

CLINE POWER/SENSOR ALERT PORT

DTHIS SIDE UP LOGO

ESOS BUTTON

How do I know if the Tracker

is on?

How do I know if I’m connected

to Line Power?

How do I know if I’m using

batteries only?

Is battery low?

Is the Tracker’s GPS receiver

active?

How can I tell if there is a

GPX ﬁx?

Did the Tracker fail the

Initial System Test?

Is the Tracker in SOS mode?

POWER LED

GPS LED

POWER/GPS/SOS LED

SOS LED

Blinks every 3 seconds if line

powered and every 10 seconds

if battery powered

Blinks every 3 seconds

Blinks every 10 Seconds

Periodic blinks when active

Has GPS ﬁx

Passed System Test

Yes

N/A

Yes – Replace batteries

N/A

Can’t acquire GPS ﬁx

Failed System Test.

Contact Customer Service

Cancel SOS mode –

allow to ﬁnish 15-25

minute cycle

COMPONENT OVERVIEW

COMMON QUESTIONS WHICH LED ON THE TRACKER LED(s) BLINK GREEN LED(s) BLINK RED

WHAT DO THE LED BLINKING LIGHTS ON THE KEYPAD MEAN?

LED activity times out after one minute. Quick Press Check-in/OK to monitor status.

COMMON QUESTIONS WHICH LED ON THE KEYPAD LED(s) BLINK GREEN LED(s) BLINK RED

KAYPAD

A1-0: 10 ALPHA NUMERIC KEYS

BGPS LED

CTRACKER RANGE LED

DMESSAGE SENDING LED

ETRACKING BUTTON/LED

FSOS LED

GSOS BUTTON

HHELP BUTTON

IHELP LED

JCHECK-IN/OK BUTTON/LED

KKEYPAD BATTERY POWER LED

LTRACKER BATTERY POWER LED

Is the Keypad in Range of the

Tracker?

Is the Tracker able to acquire

a GPS ﬁx?

Was my message sent?

Is Tracker in Track Progress

mode?

Is Tracker in

Check-in/OK mode?

Is Tracker in HELP mode?

Is the Tracker in SOS mode?

Is Keypad battery low?

Is Tracker battery low?

TRACKER RANGE LED

GPS LED

MESSAGE SENDING LED

TRACKING BUTTON/LED

CHECK-IN/OK

BUTTON/LED

HELP LED

SOS LED

KEYPAD BATTERY LED

TRACKER BATTERY LED

In range

Has GPS ﬁx

For 1 hour after message

is sent

Yes

Out of range

Can’t acquire GPS ﬁx

For 1 hour when message

can’t be sent

N/A

Cancel Help mode –

allow to ﬁnish 15-25

minute cycle

Cancel SOS mode –

allow to ﬁnish 15-25

minute cycle

Yes – Replace batteries

COMPONENT OVERVIEW

WHAT DO THE LED BLINKING LIGHTS ON THE KEY FOB MEAN?

LED activity times out after one minute. Quick Press Check-in/OK to monitor status.

COMMON QUESTIONS WHICH LED ON THE KEY FOB LED(s) BLINK GREEN LED(s) BLINK RED

KEY FOB

AKEY FOB BATTERY STATUS LED

BGPS LED

CTRACKER RANGE LED

DTRACK PROGRESS BUTTON/LED

ESOS LED

FSOS BUTTON

GHELP BUTTON

HHELP LED

ICHECK-IN/OK BUTTON/LED

Is the FOB in range of

the Tracker?

Is the Tracker’s GPS receiver

active?

Is the Tracker able to acquire

a GPS ﬁx?

Is Tracker in Track Progress

mode?

Is Tracker in

Check-in/OK mode?

Is Tracker in HELP mode?

Is the Tracker in SOS mode?

Is Key FOB Battery Low?

TRACKER RANGE LED

GPS LED

TRACKING BUTTON/LED

CHECK-IN/OK BUTTON/LED

HELP LED

SOS LED

FOB BATTERY LED

In range

Periodic blinks when active

Has GPS ﬁx

Yes

Out of range

Tracker is “armed” when

FOB is not detected*

*and manually armed via

the Keypad

Can’t acquire GPS ﬁx

Cancel Help mode –

allow to ﬁnish 15-25

minute cycle

Cancel SOS mode –

allow to ﬁnish 15-25

minute cycle

Yes – Replace batteries

COMPONENT OVERVIEW

LIMITED WARRANTY

Spot LLC warrants that your SPOT HUG will be free from defects in materials and workmanship under normal use for a period of 12 months (24 months for European customers) from

the date of original purchase from Spot LLC or an authorized reseller with receipt. For full details regarding the Limited Warranty and warranty claim procedures, visit findmeSPOT.com.

EXCEPT AS PROVIDED ABOVE, THE PRODUCT IS SOLD ”AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES FOR THE PRODUCT WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY

IMPLIED WARRANTIES REGARDING THE CONDITION, DESIGN, SPECIFICATIONS, WORKMANSHIP, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT, OR ANY

WARRANTIES THAT THE PRODUCT IS FREE FROM LATENT DEFECTS OR DEFICIENCIES, OR THAT THE PRODUCT IS FREE FROM INFRINGEMENT OF ANY PATENT, TRADEMARK, COPYRIGHT OR

PROPRIETARY RIGHT OF ANY THIRD PARTY AND SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED.

THIS LIMITED WARRANTY PROVIDES THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECTS IN THE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL,

SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR

THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THE APPLICABILITY OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY VARY FROM STATE TO STATE, OR COUNTRY TO COUNTRY.

ANY MODIFICATION TO THE TRACKER, FOB, OR KEYPAD IS PROHIBITED AND WILL VOID YOUR WARRANTY. THE OPENING OF THE UNITS AND USE OF THE COMPONENTS FOR PURPOSES NOT