Sprint AIRAVE 4 LTE User manual

Quick Start Guide
AIRAVE 4 LTE
Setup Instructions
Install your AIRAVE 4 LTE
Check that all these components are in the box:
NOTE: You will also need
a working electrical outlet
1. Turn the unit to expose the back of the unit.
2. Connect one end of the Ethernet cable to an available LAN port on your
broadband connection modem, or to a LAN port on your network. If on network:
•Open UDP ports 53, 67, 500 and 4500 bi-directionally
•Contact your IT administrator for assistance
3. Place the other end of the Ethernet cable to the Airave 4 Ethernet port.
4. Connect the external GPS antenna to the GPS connection, under the cap.
5. Plug the power supply cable into the DC port on the back.
6. Place the GPS antenna base on a flat surface next to a closed window.
7. Plug the other end of the power supply into an available electrical outlet.
(We recommend a surge protected outlet)
Place the Unit
In an elevated location, such as the top of a shelf or tall cabinet
Within 10 to 20 feet of a clear view of the sky
Within reach of your broadband modem or router
Within reach of an electrical outlet
Turn the unit so the front faces into the room and carefully move all cables.
NOTE: There is room for the cables to come from the sides of the unit once it is
facing forward.
AIRAVE 4 LTE

Quick Start Guide
©201 8 SPRINTandthelogoare trademarks of Sprint. Airspan andthelogo are trademarks ofAirspan.
AIRAVE 4 LTE
Setup Instructions(Continued)
DUG01477
Rev0.13
Troubleshooting
The Reset button is located on the back to the left side of the Ethernet port.
Note: To prevent it being pressed accidentally the Reset button is accessible only
by a pin or similar thin object.
A short press (less than 9 seconds) will initiate a reset of the unit
A long press (more than 10 seconds) will reset the unit to its factory default
LEDs Behavior
LEDs are used to indicate - WAN, C-NET, L-NET, GPS, CDMA and LTE access.
Connected
Not Connected
Loading
Begin Self Installation
1. During boot-up the device LEDs will be solid green for a few seconds during initial
hardware tests. This takes approximately 8 to 10 seconds.
2. The WAN LED will turn solid green; all other LEDs will be OFF.
This takes approximately 2 minutes.
3. The WAN LED will stay solid green; all other LEDs will blink red.
NOTE: Steps 1 through 3 are expected behavior.
4. The C-NET & L-NET LEDs will turn solid green. This will take approximately 15
minutes.
NOTE: If the WAN or NET are solid red after 15 minutes, talk to your IT administrator
to diagnose problems with your Internet connection.
Take a Break
Your AIRAVE 4 LTE will go through a self-installation process during which it may
download new software images and perform automatic synchronization.
This process may take up to 60 minutes
The unit may restart a couple of times during this process. At the end of this process, all
LEDs should be solid Green:
WAN LED: Indicates successful connection to Internet
C-NET LED: Indicates successful connection to Sprint’s Core Network
L-NET LED: Indicates successful connection local area network
GPS LED: Indicates GPS lock achieved
CDMA LED Indicates CDMA Voice Services available
LTE LED: Indicates LTE Data Services available
Need Help and Important Information
If you need help with your Sprint AIRAVE 4 LTE contact customer care. By using
your AIRAVE 4 LTE, you are accepting the AIRAVE 4 LTE terms and conditions.
ONLINE: sprint.com/airave
Terms and conditions, FAQs, FCC Statement, technical documentation and more
PHONE: Sprint Customer Care (866-556-7310)
WARNING
For radiofrequency exposure compliance, this device must be installed and operated
to provide a minimum safe distance of at least 20 cm (8 in) from all persons.