Sprint SPHM100SS User manual

Sprint PCS®
The clear alternative to cellular.SM

© 2000 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without
prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Weband the
diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks
are property of their respective owners.
PrintedintheU.S.A.

Table of Contents
Welcome to Sprint PCS . . . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . .1
1. Getting Started with Sprint PCS Service . . . . . . . . .. . . . . . . . . . . . . . .3
䊳Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
䊳What you Should have Handy When you Call: . . . . . . . . . . . . . . . . . . . . . . . . .5
䊳Setting Up your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
䊳Understanding this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2. Getting to Know your Sprint PCS Phone™. . . .. . . . . . . . . . . . . . . . . . .9
䊳Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
䊳Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
䊳Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
䊳Turning your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
䊳Using the KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
䊳Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3. Understanding Roaming. . . .. . . . . . . . . .. . . . . . . . . . . . . . . . . . .. . . . .23
䊳Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
䊳Setting your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
䊳Setting an Alert When Roaming Charges Apply (Call Guard) . . . . . . . . . . . .27
䊳Setting the Time and Date in Analog Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .28
4. Making and Answering Calls . . . . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .29
䊳Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
䊳Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
䊳Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
䊳Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
䊳In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
䊳Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
䊳End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
䊳Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
䊳Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
䊳Dialing and Saving Phone Numbers with Pauses . . . . . . . . . . . . . . . . . . . . . .37
䊳4-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
䊳Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
䊳Dialing from the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
䊳Using One-Touch/Two-Touch/Three-Touch Speed Dialing . . . . . . . . . . . . .39
䊳Displaying your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

5. Navigating Through Menus and Entering Text . . . . . . . .. . . . . . . . . .41
䊳Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
䊳Working within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
䊳Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
䊳Entering text, numbers or symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
䊳Selecting a Text Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
䊳Alphabetical Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
䊳Numbers and Symbol Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
䊳T9®Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
6. Adjusting Volume. . . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .49
䊳Changing Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
䊳Silencing (or Muting) the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
䊳Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
䊳Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . .. . . . . . . . . .53
䊳Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
䊳Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
䊳Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
䊳Forwarding your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
8. Managing Messaging . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . .57
䊳Setting up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
䊳Knowing When you Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
䊳Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . .59
䊳New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
䊳Retrieving your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
䊳Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
䊳Incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
䊳Reviewing Numeric Pages and Sprint PCS Wireless Web Messages . . . . . . . .61
䊳Message options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
䊳Erasing individual messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
䊳Erasing all Page/Text or Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
䊳Message ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
䊳Message memory capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
䊳Messages and Lock mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
䊳Checking Messages while your phone is In-Use . . . . . . . . . . . . . . . . . . . . . . .64

9. Managing Call History . . . . . . . . . . . . . . .. . . . . . . . . .. . . . . . . . . . .. . .65
䊳Viewing a Call Log (Incoming, Outgoing and Missed) . . . . . . . . . . . . . . . . .66
䊳Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
䊳Making a Call from a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
䊳Prepending a Phone Number from a Call Log . . . . . . . . . . . . . . . . . . . . . . . .67
䊳Saving a Phone Number from a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
䊳Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
䊳Reviewing Airtime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
䊳Keeping Track of Your Calls while Your Phone is in-use . . . . . . . . . . . . . . . .70
10. Using your Internal Phone Book. . . . . . . . .. . . . . . . . . . . . . . . . . . .. . .71
䊳Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
䊳Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
䊳Adding a new phone number to an existing entry . . . . . . . . . . . . . . . . . . . . .74
䊳Shortcuts for storing phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
䊳My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
䊳Storing phone numbers at the end of a call . . . . . . . . . . . . . . . . . . . . . . . . . .75
䊳Prepend a phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
䊳Adding a Name Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
䊳Editing Internal Phone Book numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
䊳Secret Internal Phone Book numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
䊳Erasing Internal Phone Book entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
䊳Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
䊳Set Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
䊳Dialing Numbers from Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . .78
䊳Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
䊳Using your Internal Phone Book while Your Phone is In-Use . . . . . . . . . . . .80
11. Changing your Phone’s Settings. . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .81
䊳Backlight Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
䊳Personal Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
䊳Contrast Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
䊳Setting the language of your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
䊳Ringer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
䊳Ringer Type Setting for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
䊳Ringer Volume Setting for Voice, Data, and Fax Calls . . . . . . . . . . . . . . . . . .84
䊳Ringer Type Setting for Message Notifications . . . . . . . . . . . . . . . . . . . . . . . .84
䊳Ringer Volume Setting for Message Notifications . . . . . . . . . . . . . . . . . . . . . .85

䊳Ringer Type Setting for Your Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
䊳Ringer Volume Setting for Your Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
䊳Ringer Type Setting for Data/Fax Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
䊳Ringer Type Setting for Roaming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
䊳Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Receiving a Fax or Data Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
䊳Changing Your Phone Back to Voice Calling . . . . . . . . . . . . . . . . . . . . . . . . .88
䊳Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
䊳Setting the TALK Key One-Touch Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
12. Setting your Phone’s Security.. . . . . . . . . .. . . . . . . . . .. . . . . . . . . . . .89
䊳Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
䊳Locking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
䊳Unlocking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
䊳Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
䊳Dialing in Lock mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
䊳Special numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
䊳Storing special numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
䊳Dialing special numbers in Lock mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
䊳Resetting your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
䊳Erasing Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
13. Personal Information Management (Calendar). . . . . . . . . . . . . . . . ..95
䊳Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
䊳Today . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
䊳To view an event: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
䊳To Add, Edit or Erase Events: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
䊳Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
䊳To view, add, edit or erase an event on your Calendar: . . . . . . . . . . . . . . . . . .98
䊳Jump To Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
䊳To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
䊳To view, edit, add or erase To Do List items . . . . . . . . . . . . . . . . . . . . . . . . . . .99
䊳Count Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
䊳Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
䊳World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
䊳Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
䊳Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
䊳Using your Calendar while your phone is In-Use . . . . . . . . . . . . . . . . . . . . .105

14. Using the Voice Services of your Sprint PCS Phone . . . . . . . . . . . .107
䊳Voice-activated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
䊳Programming the Phone For Voice-activated Dialing . . . . . . . . . . . . . . . . .108
䊳Setting-up voice-activated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
䊳Placing a call using voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
䊳Reviewing voice dialing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
䊳Erasing voice dialing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
䊳Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
䊳Recording a voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
䊳Reviewing a voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
15. Experiencing Sprint PCS Wireless WebSM . . . . . .. . . . . . . . . . . . .115
䊳The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
䊳The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
䊳Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . .116
䊳Web Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
䊳Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . .120
䊳Setting up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . .125
䊳Accessing Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . . .128
䊳Navigating the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . .129
16. Selecting your Accessories. . . . . . . . . . .. . . . . . . . . . . . . . . . . . .. . . .131
䊳Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
䊳How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
17. Knowing Performance and Safety Guidelines . . . . . . . .. . . . . . . . .135
䊳Getting the Most Out of your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
䊳Maintaining Safe Use of and Access to your Phone . . . . . . . . . . . . . . . . . . .138
䊳Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
䊳Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . .142
䊳Sprint PCS Phone and Battery Specificatons . . . . . . . . . . . . . . . . . . . . . . . . .143
䊳Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
䊳User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
18. MP3 Player. . . . . . . . . . . . . .. . . . . . . . . .. . . . . . . . . .. . . . . . . . . . . . . . .145
䊳Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
䊳Installing MusicMatch Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
䊳Downloading MP3 Music Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
䊳Playing MP3 Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
䊳Using the Phone Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

䊳Answering or Making a Call with the Remote Control . . . . . . . . . . . . . . . . .155
䊳MP3 Player Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
䊳Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
䊳Remarks on Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
䊳Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

1
Understanding Roaming Getting Started Understanding
Roaming Getting Started Getting Started
WelcometoSprintPCS
Sprint PCS built theonly all-digital, all-PCS nationwide network from the
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network togive you what we believe you really want
from a wireless phone: clear sound, private conversations and time-saving
features.
And Sprint Personal Communications Services®can do something even
morefar-reaching–simplifyyourlife.Ouradvancedtechnologyisdesigned
to grow with your communications needs so that one day, you’ll be able to
rely entirelyon your Sprint PCSPhone™to stay connected.
This guide willintroduce you to our technology and your new
Sprint PCS Phone throughsimple, easy-to-followinstructions.Since you’re
probably anxious to start using your phone, we encourage you to
immediatelyflipto SectionOne–GettingStartedWith Sprint PCS Service.
This sectionprovides all the information you needto quickly activateyour
phone, set up your voicemail and much more. It also contains information
onhowtocontactSprintPCSshouldyouhavequestionsaboutservice,want
to purchase additional products or services, or just checkyour account
balance.
Thank you for choosing Sprint PCS.

2
Understanding Roaming Getting Started Understanding
Roaming Getting Started Getting Started

Getting Started with Sprint PCS Service 3
Getting Started 11111
1
GettingStartedwith
SprintPCSService
InthisSection
䊳Activating your Phone
䊳Setting up your Voicemail
䊳Getting Help
䊳Understanding this User Guide
This sectionwalksyou through the step-by-stepbasics of setting upservice
for your Sprint PCS Phone™, including activating or unlocking your
phone, selecting your Sprint PCS Service Plan, receiving your new
Sprint PCS Phone Number, and settingup your voicemail.
Once you havecompleted this section, you’rereadyto explore the advanced
features of your new phone.

Section 1
4 Getting Started with Sprint PCS Service
Getting Started with Sprint PCS Service
Determine if your Phone is Already Activated
If you received your phone in the mail or purchased it at a
Sprint PCS Center, it probably has been activated. You may
need to do is unlock your phone.
Unlocking your Phone
Followthese steps to unlock yourphone:
1. Press toturnthe phone on.
2. Press .
3. Enter your four-digit lock code. For security purposes,
the code is not visible as you type.
Activating your Phone
There are two ways to activate your phone. Follow these
steps:
䊳The fastest way is to call from your new
Sprint PCS Phone™.
1. Fully charge your battery (see instructions on page 19).
2. Turn on your Sprint PCS Phone.
3. Press toreachaSprintPCS Customer
Advocate. You must be in a Sprint PCS Service Area
whenmaking thiscall.
䊳TheotherwayistocallSprintPCSCustomerCarefrom
any phone other than your new Sprint PCS Phone
(which isn’t yet activated). Call us toll-free at
1-888-715-4588.
Duringthis call you will beguidedthrough the activation
process. The call typically takes approximately 30 minutes,
but could take longer during peak times. You can
streamline the process by reviewing the Clear and Simple
Facts brochure and pre-selecting your Sprint PCS
Service Plan.
Tip
Ifyoucan’trecallyour
lockcode,tryusingthe
lastfourdigitsofeither
yourSocialSecurity
numberor SprintPCS
PhoneNumberortry
0000.Ifnoneofthese
work,callSprintPCS
CustomerCareat
1-888-211-4PCS (4727).
Note:
Theactivationprocess
variesin certainAffiliate
areas.

Getting Started with Sprint PCS Service 5
Getting Started 1 1 Understanding
Roaming 111
What you Should have Handy When you Call:
䊳Your new Sprint PCS Phone
䊳The original packaging from your phone
䊳Your Social Security number or Tax ID number
䊳Your driver’s license number
䊳Pen and paper to write down your new Sprint PCS
Phone Number
Setting Up your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to voicemail, even if your phone
is off or in use. To avoid missing any important messages,
you will want to set up your Sprint PCS voicemail box and
personal greeting as soon as your Sprint PCS Phone is
activated.
To set up voicemail:
1. Press and hold .
2. Follow the system prompts to create your passcode,
recordyourgreeting,recordyournameannouncement
and choose whether to activate One-Touch Message
Access (a feature that lets you press one key to access
messages and bypasses the need for you to enter your
passcode).
Note:
Thevoicemailsetup
processmay varyin
certainAffiliateareas.

Section 1
6 Getting Started with Sprint PCS Service
Getting Help
Visit our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
䊳Review coverage maps
䊳Learn how to use voicemail
䊳Access your customer account
䊳Purchase accessories
䊳Add additional options to your service plan
䊳Check out frequently asked questions
䊳And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you
24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone, or press
from your activated Sprint PCS Phone
while ontheSprintPCS NationwideNetwork.
Once you dial Sprint PCS Customer Care, you can access a
numberofhelpfulaccountservicesthroughourautomated
Customer Care line. Byfollowing the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code or request a
copy of your invoice.
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billinginformation on your Sprint PCSaccount. This
information includes balance due, payment received,
billing cycle and the amount of minutes used since your
last billingcycle. Followthese steps to accessthis
information:
1. Press .
2. Followthevoicepromptstoreceivetheinformationyou
want.
Tip:
Ifyouneedtoreach
SprintPCS
CustomerCare
whileyouareoffthe
SprintPCSNetwork,
dial1-888-211-4PCS
(4727).
Note:
Thisservicemaynot
beavailableinall
affiliatemarkets.

Getting Started with Sprint PCS Service 7
Getting Started 1 1 Understanding
Roaming 111
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and government
listings; assistance with local or long-distance calls; movie
listings; hotel, restaurant and shopping information and
major local event information. There is aper call charge
andyouwill bebilledforairtime.
▲Press .
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in
placing collect calls or calls billed to a local telephone
calling card or athird party.
1. Press .
2. For more informationor to seethe latest in products
and services, visit us online at www.sprintpcs.com.
Note:
SprintPCSOperator
Servicesmaynotbe
availableinall
affiliatemarkets.

Section 1
8 Getting Started with Sprint PCS Service
Understanding this User Guide
This user guide introduces you to our technology and all
the advantages of your new Sprint PCS Phone –through
easy-to-followinstructions.
䊳Sections breakdown categories of informationto
progressively take you all the way from learning the
basics to using the most advanced phone features.
䊳Tips highlight special shortcuts and timely reminders
to help you make the most of your new phone.
䊳TheIndexhelps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designedthisguidetobeusedinabuilding blockformator
in stand-alone sections. You’ll get the most out of your
phone if you read each section. However, if you’dlike toget
right toa specific feature, you’ll be able tolocate the
specific sectionusing the coloredtabs. Follow the
instructionsinthatsection andyou’ll be ready to use your
phone in no time.

Getting to Know your Sprint PCS Phone™ 9
Understanding Roaming 2Getting to Know
Your Phone 2Understanding
Roaming 2Getting Started 2Getting Started 2
2
GettingtoKnow
yourSprintPCSPhone™
InthisSection
䊳Your Phone’s Highlights and Features
䊳Viewing the Display Screen
䊳Turning your Phone ON and OFF
䊳Using the Battery
Y our Sprint PCS Phone ispackedwith features that can simplify your life
and expand your ability to stay connected to the people and information
that are important to you. We know that you’re anxious to start using it, so
this section will give youa quick introduction toyour new phone.
Easy-to-followinstructionswill guide you through the basics of the most
commonfeatures of your phone and you’ll beonyourwaytousingitinno
time.
Don’tforgettheotherchaptersinthisguide.They’refilledwithinformation
about the capabilities and benefits of your new Sprint PCS Phone. They
include detailedstep-by-step instructions to familiarize youwith all the
features, and how to customize your phone to meet your specific needs.

Section 2
10 Getting to Know your Sprint PCS Phone™
Highlights
Congratulations on the purchase of your Sprint PCS
Phone™- the UPRoar by Samsung (model SPH-M100).
This phone is lightweight, easy-to-use, reliable and offers
many significant features including being an MP3 music
file player ! Here is a list of the Uproar’s features.
䊳Dual-band capability provides access to other PCS
CDMA and analog cellular networks where Sprint PCS
has implemented roaming agreements (page xx).
䊳Sprint PCS Wireless WebSMconnectionoffers wireless
modemcapabilities for your personal computer (page
xx).
䊳Sprint PCS Wireless WebSM Browser provides access to
the wireless Internet in digital mode (page xx).
䊳MP3 music player with stereo headphones and remote
control. Up to 2 hours of music file storage (page xx).
䊳User friendly, menu driven access to features and
options (page xx).
䊳Activeflip canbe set to answer an incoming call when
opened and to cancel a call when closed (page xx).
䊳Backlit Display Screenmakesit easytoreadthedisplay
in low light environments and at night (page xx).
䊳Internal PhoneBookwith229memoryregisters. Name
entries can have up to 6 numbers.
䊳Speed dialing, 4 methods of calling numbersstored in
the Internal Phone Book (page xx).
䊳Calendarfunctionallowsyou toscheduleevents,create
To-Do Lists, set timers and alarms and to find out what
time it is in any of the 24 programmed time zones
(page xx).
䊳Voice activated dialing with 20 locations (page xx).
䊳T9 predictive text entry for ease in entering names and
events into the Internal Phone Book and Calendar
(page xx).
䊳USB connection for fast transfer of MP3 music files to
your phone.

Getting to Know your Sprint PCS Phone™11
Getting Started 2Getting to Know
Your Phone 2Understanding
Roaming 2Getting Started 2Getting Started 2
䊳Voice memo recording allows you to record a up to five
personal memos, a total of five minutes of voice
recording (page xx).
䊳Vibrate Alert makes you aware of incoming calls and
messages without disturbing people around you (page
xx).
䊳Multi-lingual -your menus and displays can be
displayed in either English or Spanish (page xx).

Section 2
12 Getting to Know your Sprint PCS Phone™
Front View of Phone
Menu
Play / Pause
Clear
End
Fast Forward
Play / Pause
Repeat
Equalizer
Pound / Space
Microphone
OK / Mail
Volume
Voice Memo
Headset Jack
Talk
Rewind
Time
Asterisk
Next Word
Antenna