
7
7. Troubleshootin
The follow ng ssues can be handled by the user. If problem pers sts, please contact Sunpentown
Customer Serv ce at 1-800-330-0388.
No power
Un t s not plugged n. Check outlet and c rcu t.
Low voltage.
Power fa lure power.
Odor
Odorous foods should be closely wrapped.
Check for any rotten food.
Clean the nter or.
Long-term operat on of
compressor
It s normal for the un t to operate for longer per ods of t me
dur ng the hotter days when amb ent temperature s h gher.
Do not put too much food n the un t at one t me.
Wa t for food to cool down before plac ng them n the un t.
Frequent open ng of refr gerator door.
L ght does not llum nate Check f refr gerator s connected to power.
Check f bulb s damaged.
The refr gerator door cannot
close properly
Too much food ns de the un t and the door s blocked by food
packages.
Adjust the level ng leg.
Loud no ses Check f un t s leveled.
No se cause by the refr gerant c rculat ng s normal
7.1 NO ES:
• The refr gerator may em t heat dur ng operat on, espec ally n summer, th s s caused by
the rad at on of the condenser, and t s a normal phenomenon.
• Condensat on: condensat on may be detected on the exter or surface and door seals of
the freezer when the amb ent hum d ty s h gh. Th s s a normal. S mply w pe away the
condensat on w th a dry towel.
• Buzz: the compressor w ll buzz dur ng start ng up or shutt ng down.
8. TIPS FOR ENERGY SAVING
• Try not to open the door too often, espec ally when the weather s hum d and hot. Once
you open the door, close t as soon as poss ble.
• Check the un t’s vent lat on per od cally to ensure adequate a r c rculat on beh nd the
un t.
• In normal temperature cond t ons, please set the thermostat at the m ddle sett ng.
• Before load ng the appl ance w th packages of fresh food, make sure they are cooled to
amb ent temperature.
• Ice and frost layer ncrease energy consumpt on, so clean the appl ance as soon as the
layer s 3-5 mm th ck.
• Keep the rear (condenser) free of dust and mpur t es.
• The appl ance should be located n the coolest area of the room, away from heat
produc ng appl ance or heat ng ducts and out of d rect sunl ght.
• Overload ng the appl ance forces the compressor to run longer. Foods that freeze too
slowly may lose qual ty or spo l.