Square SWD4-01 User manual
Getting Started
Square Terminal
Thanks for choosing to sell with Square Terminal
Sta by pushing the power button located on the lower-left side of Terminal until the Square logo appears on the screen. Follow the
steps onscreen to connect to the internet, and then sign up for a new Square account or sign in to your existing account. Activate this
product in the UK or Ireland, then continue to use it only in the country where you first powered it on.
For more information on setting up and getting the most from Terminal, visit square.com/go/uk-terminal-guide from the UK, or
square.com/go/ie-terminal-guide from Ireland.
SQUARE TERMINAL
FRONT BACK
Chip card slot Magnetic stripe
card slot
Printer door USB-C po Power button
What’s in the box
Square Terminal Power adapter Power adapter cable Paper receipt roll
Charging your Terminal
Terminal has a rechargeable battery so it doesn’t always need to be plugged into a power outlet. When the battery is running low,
simply charge it up.
Plug in accessories and connect to the internet via Ethernet with Hub for Square Terminal. To learn more or buy Hub, visit
square.com/go/uk-terminal-guide from the UK, or square.com/go/ie-terminal-guide from Ireland.
Square Terminal
Power adapter
Power adapter cable
Loading paper receipt roll
Position and align the paper receipt roll exactly as shown in step 2. When tearing off a receipt, tear down toward the screen.
To view compatible receipt paper and to reorder, go to square.com/go/uk-terminal-paper from the UK, or
square.com/go/ie-terminal-paper from Ireland.
1Open the printer door located just
above the screen.
2Unroll a few centimetres of paper on
a new paper receipt roll. Put the roll
in the printer as shown above.
3Align the paper with the feed slots,
then close the printer door. Tear off
the excess paper.
Taking payments
Terminal lets you accept all major chip and PIN and contactless cards. Mobile payments such as Apple Pay and Google Pay are also
accepted. To take a payment, ring up the sale and tap Charge.
To learn more about taking payments, go to square.com/go/uk-terminal-guide from the UK, or square.com/go/ie-terminal-guide from Ireland.
Chip and PIN
Inse the chip and PIN card into the slot
with the chip facing up.
Contactless
Hold the card or mobile device close to
the screen until you hear a beep.
Magstripe-only
Accept non-contactless cards without a
chip by swiping the card on the side slot
with the stripe facing Terminal.
DISPOSAL OF WASTE BATTERIES AND ELECTRICAL AND
ELECTRONIC EQUIPMENT
This symbol on the product or its batteries or its packaging means that this
product and its batteries must not be disposed of with your household waste.
Instead it is your responsibility to hand this over to an applicable collection point
for the recycling of batteries and electrical and electronic equipment.
The separate collection and recycling will help conserve natural resources
and prevent potential negative consequences for human health and the
environment due to the possible presence of hazardous substances in
batteries and electrical and electronic equipment, which could be caused by
inappropriate disposal. Disposal regulations vary by region. Dispose of old
batteries and equipment in compliance with your local regulations.
For more information on where to deliver your batteries and electrical and
electronic waste, please contact your local city/municipality office, your
household waste disposal service or the shop where you purchased this product.
For the nearest recycling collection point in the UK, please visit
square.com/go/uk-recycling. In Ireland, please visit square.com/go/ie-recycling.
COMPLIANCE
For the current EU Declaration of Conformity and additional regulatory
compliance information, visit square.com/go/ie/legal/dc. In all EU member
states, operation of 5180-5240MHz is restricted to indoor use only.
COMMISSION REGULATION (EU) 2019/1782 OF 1 OCTOBER 2019
Laying down ecodesign requirements
for external power supplies pursuant to
Directive 2009/125/EC of the European
Parliament and of the Council.
Manufacturer’s name and commercial
registration number and address:
Squareup (UK) Limited.
6th Floor, One London Wall,
London, EC2Y 5EB
CRO Entity#: 09023549
VAT ID#: 233237041
Squareup International Ltd.
70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland.
CRO Entity#: 583287
VAT ID#: IE 3426675NH
REGULATORY INFORMATION
You can view regulatory information for Square Terminal by going to Settings
> General > About Terminal > Regulatory.
COMPLIANCE WITH 2014/53/EU RADIO EQUIPMENT DIRECTIVE (RED)
Square wireless products comply
with the requirements of Aicle
10(2) as they can operate in at least
one Member State as examined.
In accordance with Aicle 10(10),
in cases of restrictions on putting
into service, information available
on the packaging shall allow the
identification of the Member States
or the geographical area within a
Member State where restrictions
on putting into service or requirements for authorization of use exist. In
accordance with Aicle 10.8(a) of the RED, the following table provides
information of the frequency bands used and the maximum radio frequency
transmit power of Square Terminal for sale in the EU.
SPECIFIC PRECAUTIONS FOR EMC
1) Square equipment is compliant with Class B of EN 55032 and is suitable in
a residential or commercial environment. 2) Square products are tested to
the requirements of EN 55032 (emissions) and EN 55024 (immunity). There
are no special precautions which must be taken in order to comply with the
requirements of Directive 2014/30/EU (EMC Directive) essential requirements
in Section 1 of Annex I. 3) In addition, Square products are fuher tested to
ensure spurious emissions are within the specified limits, as well as meeting
the requirements for adaptivity, which mitigates against problems caused by
co-location with other wireless products. 4) This Square product is not subject
to the requirements in Section 2 of Annex I of Directive 2014/30/EU for fixed
installations.
POWER ADAPTER SAFETY
• Do not drop or cause an impact to the power adapter.
• If the power cable is damaged (for example, the cord is exposed or broken)
or the plug loosens, stop using it immediately. Continued use may lead to
electric shocks, sho circuits or fire.
• Do not touch the power adapter with wet hands. Doing so may lead to
malfunctions, sho circuits or electric shocks.
ACCESSORY SAFETY
• Using an unapproved or incompatible power adapter or cord may cause fire,
explosion or other hazards.
• Choose only accessories approved for use with this model by the device
manufacturer. The use of any other types of accessories may void the
warranty, may violate local laws and regulations and may be dangerous.
Please contact your retailer for information on approved accessories.
SOFTWARE UPDATES
Software updates can be released by Square to fix bugs or enhance functions
after the product has been released. Updated software versions released
will not affect the continued compliance with the applicable rules. Radio
frequency parameters are not accessible to the end user and can not be
changed by the user. IE UK
Model identifier SWD4-01
Input voltage 230.22v
Input AC frequency 50Hz
Output voltage 4.98VDC
Output current 300mA
Output power 1.49w
Average active efficiency 83.46%
Efficiency at low load (10%) 68.35%
No-load power consumption 0.42W
Frequency Max. Transmit Power
2402-2480MHz (BLE) 5.4dBm+/-1dBm
2402-2480MHz (BT) 9.6dBm+/-1dBm
2412-2472MHz 19.69dBm+/-1dBm
5180-5320MHz 21.84dBm+/-1dBm
550-5700MHz 21.95dBm+/-1dBm
5745-5825MHz 12.99dBm+/-1dBm
13.56MHz 0.29dBuA/m+/-1dBuA/m
LIMITED PRODUCT GUARANTEE AGAINST DEFECTS UK
Squareup (UK) Limited (“Square”) guarantees this product against any defect in manufacture or workmanship or failure of the product to comply with the
specifications set out in the instruction manual (“Defect”) for a period of one (1) year from the date of delivery. If the original consumer purchaser (or his/
her assignee) finds this product to have a Defect within one (1) year from the original date of delivery, Square will replace the product at no cost. The limited
guarantee shall be void if the Defect in the product has arisen through use other than as set out in the instruction manual. If you are acting as a consumer under
applicable legislation, then this limited guarantee is in addition to (and does not affect) any of your statutory or consumer rights and remedies, including those
under the Consumer Rights Act 2015.
GUARANTEE COVERAGE
The rights in this limited guarantee may be assigned to another person without prejudice, including but not limited to the time restriction of one (1) year
for customers in the UK from the date of delivery set out in the first paragraph of this limited product guarantee. See square.com/uk/guarantee for more
information.
This limited guarantee does not apply if the product: has been subjected to alteration, modification/adaptation, abuse, misuse or otherwise used other
than as set out in the instruction manual; or has been combined with any hardware or software that was not manufactured by Square or a member of its
corporate group, not intended for use with the product or otherwise not included in its original packaging. For service, suppo or guarantee assistance in this
circumstance, you are advised to contact the manufacturer of the relevant third-pay hardware or software supplier directly (and not Square).
To contact Square in the UK, please visit square.com/uk/help or call 0800 098 8014. The limited guarantee applies exclusively to residents of the UK and is
issued by Square, whose registered office is located at 6th Floor, One London Wall, London EC2Y 5EB.
LIMITED PRODUCT GUARANTEE AGAINST DEFECTS REPUBLIC OF IRELAND
Squareup International Limited (“Square”) guarantees this product against any defect in manufacture or workmanship or failure of the product to comply with
the specifications set out in the instruction manual (“Defect”) for a period of two (2) years from the date of delivery. If the original consumer purchaser (or his/
her assignee) finds this product to have a Defect within two (2) years from the original date of delivery, Square will replace the product at no cost. The limited
guarantee shall be void if the Defect in the product has arisen through use other than as set out in the instruction manual. If you are acting as a consumer under
applicable legislation, then this limited guarantee is in addition to (and does not affect) any of your statutory or consumer rights and remedies, including those
under the Sale of Goods Act 1893 (as amended).
GUARANTEE COVERAGE
The rights in this limited guarantee may be assigned to another person without prejudice, including but not limited to the time restriction of two (2) years for
customers in the Republic of Ireland from the date of delivery set out in the first paragraph of this limited product guarantee. See square.com/ie/guarantee for
more information.
This limited guarantee does not apply if the product: has been subjected to alteration, modification/adaptation, abuse, misuse or otherwise used other
than as set out in the instruction manual; or has been combined with any hardware or software that was not manufactured by Square or a member of its
corporate group, not intended for use with the product or otherwise not included in its original packaging. For service, suppo or guarantee assistance in this
circumstance, you are advised to contact the manufacturer of the relevant third-pay hardware or software supplier directly (and not Square).
To contact Square in the Republic of Ireland, please visit square.com/go/ie/help or visit squareup.com/help/ie/en/contact to be connected to customer
suppo. The limited guarantee applies exclusively to residents of the Republic of Ireland and is issued by Square, whose registered office is located at 70 Sir
John Rogerson’s Quay, Dublin 2, D02 R296, Ireland.
© 2021 Square, Inc., 1455 Market St., Ste. 600, San Francisco, CA 94103. © 2021 Squareup (UK) Limited, 6th Floor, One London Wall, London, EC2Y 5EB. © 2021 Squareup International Ltd., 70
Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland. © 2021 Squareup Pte. Ltd., 8 Marina Boulevard #05-02, Marina Bay Financial Centre, Singapore (018981). Square, the Square logo and
Square Terminal are trademarks of Square, Inc. M-LIT-0244-01
HELP AND SUPPORT
Read our FAQ, learn more about compatible accessories and get troubleshooting suppo at square.com/go/uk-terminal-guide from the UK, or
square.com/go/ie-terminal-guide from Ireland.
FREE 30DAY RETURNS
Square offers a 30-day, risk-free return policy for all purchases made from square.com/uk/shop or square.com/ie/shop. Simply go to square.com/uk/returns
from the UK, or square.com/go/ie/returns from Ireland, so we can make things right. After a return is complete, a refund will be credited back to you.
HARDWARE WARRANTY
If something goes wrong with your hardware, you’re covered under a limited guarantee. Simply go to square.com/uk/returns in the United Kingdom, or
square.com/go/ie/returns in Ireland, so we can make things right. You will be asked to:
1. Complete a guarantee-based claim for your defective product, which includes providing a payment card number. Square will then send you a replacement
product and provide a prepaid shipping label to return the defective product.
2. Return the defective product (together with all accessories, cords, cables, pas and documentation included in the original packaging) to Square using the
prepaid return label within foueen (14) days of receiving your replacement product. In the event that you fail to return the defective product, Square will
charge the full cost of the replacement product to the payment card provided or to your Square Account (if there is a balance).
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