Standard Change-Makers TG02H User manual

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Contents
1.0 EF+ MODULE BASIC INSTRUCTIONS ........................................................5
1.1 Navigating The Available Menus .......................................................................................... 7
1.2 Main Menu Descriptions And Menu Navigation................................................................... 8
1.3 Report and Print Features....................................................................................................... 9
1.4 Navigating The Main Menu List.......................................................................................... 10
1.5 Accept Report....................................................................................................................... 11
1.6 Audit Report......................................................................................................................... 12
1.7 Bills Accepted Settings ........................................................................................................ 13
1.8 Selectable Vend Settings...................................................................................................... 13
1.9 Pulse Vend Settings.............................................................................................................. 15
1.10 Accumulate Vend Settings ................................................................................................... 16
1.11 Coin Vend Settings............................................................................................................... 16
1.12 Bill Vend Settings ................................................................................................................ 17
1.13 Event Report......................................................................................................................... 17
1.14 Card and Bill Fast Vend Settings ......................................................................................... 18
1.14.1 Bill Fast Vend Settings................................................................................................. 18
1.14.2 Card Fast Vend Settings............................................................................................... 19
1.15 Printer Settings ..................................................................................................................... 19
1.16 Printer Reports...................................................................................................................... 20
1.17 Credit Settings ...................................................................................................................... 21
1.17.1 Card System ................................................................................................................. 21
1.17.2 Application type ........................................................................................................... 21
1.17.3 Allow duplicate cards? ................................................................................................. 21
1.17.4 Update Network Settings?............................................................................................ 21
1.17.5 View error message ...................................................................................................... 21
1.17.6 Credit Card Tax............................................................................................................ 21
1.17.7 Card Swipe Fee ............................................................................................................ 21
1.17.8 Card Trans Fee ............................................................................................................. 21
1.17.9 Demo Mode Enable...................................................................................................... 21
1.18 Auxillary Vend Settings ....................................................................................................... 22
1.19 Email Settings ...................................................................................................................... 22
1.19.1 Recipient....................................................................................................................... 24
1.19.2 Alerts ............................................................................................................................ 24
1.19.3 Reports ......................................................................................................................... 25
1.19.4 Report Send Time......................................................................................................... 26
1.19.5 Send Service Reports ................................................................................................... 27
1.19.6 Update Network Settings ............................................................................................. 27
1.19.7 Quick Email Reports .................................................................................................... 27
1.19.8 Troubleshooting email.................................................................................................. 27
1.20 Machine Alert Settings......................................................................................................... 27
1.20.1 Bill Acceptor Stacker Full Alert................................................................................... 28
1.20.2 Dispenser Sold Out Alert ............................................................................................. 28
1.20.3 Display Dispense Amounts .......................................................................................... 28
1.21 MiniMech Bill Dispenser Settings ....................................................................................... 28
1.22 Other Settings....................................................................................................................... 30
1.23 Configuration Report............................................................................................................ 33
2.0 ERROR CONDITIONS ....................................................................................33

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3.0 PRINTER MODULE ........................................................................................35
3.1 Printer Model: Custom TG02H (Receipt and Audit Printer) 2016 and later........................35
3.1.1 Loading Paper In The Printer ...........................................................................................35
3.1.2 Printer Troubleshooting ....................................................................................................36
3.1.3 Printer Fault Conditions....................................................................................................36
3.2 Printer Model: Hengstler X-56 (Receipt and Audit Printer) before 2016 ............................37
3.2.1 Loading Paper In The Printer ...........................................................................................37
3.2.2 Printer Troubleshooting ....................................................................................................38
3.2.3 Printer Fault Conditions....................................................................................................38
3.3 Printer Model: Citizen CMP-20 (Portable Audit Printer).....................................................39
3.3.1 Loading Paper In The Printer ...........................................................................................39
3.3.2 Printer Troubleshooting ....................................................................................................39
3.3.3 Printer Fault Conditions....................................................................................................39
4.0 CREDIT CARD .................................................................................................40
4.1 Datacap .................................................................................................................................41
4.1.1 Dial-Up Modem................................................................................................................42
4.1.2 High Speed Modem ..........................................................................................................42
4.1.3 Troubleshooting The Credit Card Module .......................................................................42
4.1.4 Restoring Your Merchant Profile .....................................................................................43
4.2 MDB .....................................................................................................................................44
4.2.1 Nayax AMIT Telemeter and VPOS Reader .....................................................................45
4.2.2 Nayax VPOS Touch .........................................................................................................46
4.2.3 USA Tech. ePort...............................................................................................................47
4.2.4 CryptoPay Swipe ..............................................................................................................48
5.0 RELAY MODULE BASIC INSTRUCTIONS ...............................................49
6.0 DOOR SWITCH MODULE BASIC INSTRUCTIONS................................50
7.0 USER DISPLAY MODULE BASIC INSTRUCTIONS ................................51
8.0 KEY SWITCH OPTION ..................................................................................52
Service Centers .............................................................................................................56

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1.0 EF+ MODULE BASIC INSTRUCTIONS
!!!! CAUTION !!!!
Always disconnect the 24V power supply(s) before adding or removing a module. Failure to do
so can result in corrupt data and premature component failure.
SD CARD * see below
DATA
BUTTON 4
(
Pulse Mode =
BUTTON 3
(
Pulse Mode = Vend
)
BUTTON 2 (Pulse Mode = Subtract One)
BUTTON 1 (Pulse Mode = Add One)
DISPLAY
DOOR SWITCH
ETHERNET
CARD
SYSTEM
PRINTER
OUT
OF
SERVICE
POWER
IN
POWER
OUT
AUXILIARY
BUTTON IN
OR
KEYSWITCH
RELAY OUT
* Note: Used for firmware updates.
SD card is not shipped with EF+.

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1.1 Navigating The Available Menus
1. MAIN MENU ITEMS – Each main menu item relates to either a Setting or a Report feature.
a. Settings are nothing more than system parameters that can be used to establish the
machine behavior. Settings will typically relate to the hardware modules that you have
purchased. For example, the “Bills Accepted Settings” menu relates to the bill acceptor
and can be used to set the bill denominations to be accepted. As a result, you can change
the acceptance and security behaviors of the machine.
b. Reports allow you to view records that are stored in the machine. These records are
useful for accounting and troubleshooting. See the “Report And Print Features” (section
1.3) for an explanation of the benefits of each report.
2. GETTING STARTED - Always start at the “MAIN MENU” screen. Note – you can return to
the Main Menu screen at any time by pressing the EXIT button one or more times. Find the
desired Setting or Report by pressing the RIGHT (forward) arrow button. To view the previous
main menu, item simply press the LEFT (back) arrow. Once you have found the desired setting
or report, you can then go down into the Details List for this item to view additional details
related to it. Note – the main menu headings are in CAPS (all capitalized letters). If the machine
has an error the error message will be displayed instead of “MAIN MENU”.
3. DETAIL LISTS – The UP and DOWN arrow buttons are used to navigate up and down through
the list of details for a given feature group. You can move down in the list by pressing the
DOWN arrow button. You can move up in the list by pressing the UP arrow button.
When the end of the list is reached, the following message is displayed: “end of list”. At this
point you can press either the EXIT or DOWN arrow button to get back to the top of the list.
4. BUILT IN HELP – Help screens have been included in the EF+ module to assist you while you
are at the machine. The manual is the best place for detailed information. The help screen for
each feature can be viewed at any time by pressing the “?” button. Some help screens will not
Up
Help
Forward
Back
Down

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fit on a single display screen so it may be necessary to press the question-mark button (?) a
second or third time in order to view the next help screen. The help screens include detailed
information that pertains to the feature you are viewing or setting.
5. ENTERING TEXT – some Settings, for example setting the
header information for a transaction receipt, require that you
enter text. The text entry process was modeled after the
process used in older cell phones, whereby the numeric
keypad also doubles as a text keypad. For example: the #2
button is also used to enter the A-B-C text characters, the #3
button is for the D-E-F characters and so on. Use the picture
shown here to determine which text characters are
associated with the EF+ Module numeric keys. The lower
case text characters are also available. To view these, you
will need to press the associated numeric key multiple times.
6. DEFINITIONS – In this manual the words value and type
will be used to describe dispensers. Such as a 25¢ coin dispenser. The value is 25¢ and the type
is coin. The value can be in nickel increments from 5¢ up to $99.95. The type can be coin,
token, bill, card and ticket. The type and value are set at the dispenser.
1.2 Main Menu Descriptions And Menu Navigation
Following is a list of the features along with a brief description of how each one is used to enhance the
operation of machine. A detailed explanation for each feature along with an explanation for each setting
available is also available with the built in help feature in the EF+ Module.
Also included in this document is a diagram (flowchart) showing how to step through the detail list for
each Menu. Things to remember when using the EF+ Module:
xPressing the Help button at any time will show display help text explaining more about the Menu item
you are looking at.
xIf the “Clear” button is pressed at the beginning (top) of a Main Menu, the details for that list will be set
to the factory defaults if it is a Setting, or cleared if it is a Report. Example: pressing the Clear button at
the beginning of the Audit Report menu will clear (set to zero) all audit totals.
xIf you lose track of where you are at in the menu, you can return to the Main Menu screen at any time
by pressing the EXIT button one or more times.
xPressing the “right arrow” or “left arrow” button will step you through the feature groups as illustrated
below.
xThe machine is disabled anytime the menu is at a report or setting menu item. If the machine has been
left in a report menu, the menu will be returned to the Main Menu two minutes after the last key was
pressed. This is to prevent the machine from inadvertently being left out of service. If the machine is
left at a setting menu item, it will remain out of service until manually returned to the Main Menu.

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1.3 Report and Print Features
REPORTS - The Report features available with the EF+ Module are designed to assist with the accounting
(tracking money in and out of the machine) and diagnostics (preventative maintenance and troubleshooting)
of the machine. These features are particularly useful in route operations or operations where the machine
owner does not collect the revenue or service the machine. A list of the reports available and a brief
description of the benefits for each are shown below.
xPerpetual Audit- can be viewed in detail format or printed in detail or summary format. This audit
CANNOT be cleared and therefore is useful in identifying discrepancies in the Resettable Audit.
xResettable Audit- can be viewed in detail format or printed in detail or summary format. This audit can be
cleared therefore it is useful in identifying the amount of revenue that was present since the last time the
machine revenue was removed. Ideal for daily or weekly route services.
xAccept Report – can be viewed or printed. This report will show the last 50 bills, coins or credit cards
accepted and when they were accepted. This is useful in settling disputes with users who think they
deposited a larger bill denomination than they actually did. This occurrence has become more common
with the introduction of new bill designs that look similar at first glance.
xEvent Report – can be viewed or printed. This report includes a time stamp for any significant events
(errors, transfers…) that have occurred. It is useful in diagnosing the source of defective modules or for
identifying modules that need preventative maintenance.
PRINTED REPORTS - Printed copies of the audit and diagnostic reports can be used to track the flow of
money through the machine. For example, a printed copy of the audit can be returned with the collected
revenue each time the machine is serviced. The printed report will include an itemized total of all money
deposited/dispensed, as well as a time/date stamp showing when the report was printed.
Printed reports are also useful in determining when preventative maintenance is needed. For example, a
printed copy of the Event Report (error report) can be obtained by the person collecting the revenue and then
submitted to a technical person for early failure analysis. This report identifies any significant machine
events that can contribute to an error and each event is time/date stamped.
PRINTING FEATURES – The printing of reports is made simple and quick using the printing features of
the EF+ Module. For a complete list of the printing features available, step through the “Printer Settings”
menu of the EF+ Module in section 1.15. One example of a handy feature is the Quick Print feature. This
feature allows you to group a set of reports that can to be printed all at once each time a single button on the
keypad is pressed; the Zero (0) button
PRINTER OPTIONS – The Printer option kit can be purchased and used with any MC machine model.
Some machine models, primarily those with Credit Card acceptance capability, can include a Printer. This
printer is also capable of printing reports in addition to printing a customer transaction receipt.

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1.4 Navigating The Main Menu List
Important Note – some Main Menu items may not be available based on the configuration of your
machine. For example, if you do not have a coin acceptor, Coin Vend Settings will not be present.
These menu items apply to a basic changer configuration.
Note 1: If credit card acceptance in machine.
Note 2: If coin acceptor in machine.
Note 3: If bill acceptor in machine.
MAIN MENU ITEMS
COIN VEND
SETTINGS
Note 2
BILLS ACCEPTED
SETTINGS
Note 3
OTHER SETTINGS
BILL VEND
SETTINGS
Note 3
ACCUMULATE
VEND SETTINGS
AUDIT REPORT
CONFIGURATION
REPORT
ACCEPT
REPORT
CREDIT SETTINGS
Note 1
PRINTER SETTINGS FAST VEND
PRINTER REPORTS
EVENT
REPORT
EMAIL
SETTINGS
DISPENSER
ALERT SETTINGS

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1.5 Accept Report
Use this menu to view a list of the most recent bills and coins
accepted, in the order they were accepted, and with the time and
date they were accepted. This list will store up to 50 bill and coin
deposits. The most recent deposit will be first in list. If the machine
has two bill acceptors (-DA) models) the report will distinguish
between BILL ACC –A and BILL ACC –B.
This information can also be printed if an optional printer was
purchased with the machine
ACCEPT REPORT
1. bill acc.-A
5 dollar
1. 07-19-05 TUE
11:13:09
2. bill acc.-A
dollar
2. 07-19-05 TUE
11:12:59
end of the
accept report
Additional report items
This denomination
accepted. Please see the
next screen for time and
date.

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1.6 Audit Report
Use this menu to view or print a list of all revenues accepted and
dispensed. A resettable and a perpetual audit are available. If you
select the perpetual audit a “P)” will be displayed at the left side of
the display as a reminder.
The resettable and perpetual audits will roll over at 99,999,999 for amounts or counts and $99,999.95
for values or money.
If a rollover has occurred in the resettable audit of an amount
or money the printed audit will inform you with a message.
This message will be removed when the audit is cleared.
Some machines are equipped with option accessories that have
an associated audit record. For example: if your machine is
equipped with a Select Module, additional audit information
showing the number of times each selection was used, will be
included.
This information can also be printed if an optional printer
was purchased with the machine
/------------------------------\
| DETAIL AUDIT |
| location id 0 |
| 11/24/15 TUE 3:20 PM |
\------------------------------/
last cleared on
11/24/15 TUE 11:15 AM
revenue in=$0.00
coins in = $0.00
5c coins = 0
10c coins = 0
25c coins = 0
$1 coins = 0
Select sales=$0.00
SEL 1 $1.00x0=$0.00
SEL 2 $2.00x0=$0.00
SEL 3 $3.00x0=$0.00
SEL 4 $4.00x0=$0.00
revenue out
UNPAID
---------------------------------
/------------------------------\
| END OF REPORT |
\------------------------------/

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1.7 Bills Accepted Settings
Use this menu to set the bill denominations that are to be accepted as well as the validation security
level (high or low) applied to each during validation. The acceptance for multiple bill acceptors can
be independently controlled here.
1.8 Selectable Vend Settings
This section applies only to a machine equipped with the Select Module.
Use this menu to set the Value (price) for each selection, the corresponding Dispense amount, and the
timeout behaviors of the selection feature. Timeout refers to the amount of time the machine will remain
idle before automatically finishing the transaction in progress. See appendix B for a Selection work
sheet.
The “Select Module” consists of the Selection Buttons on the front of the machine, and the Value &
Dispense amount(s) assigned to each button. The value and dispense assignments are managed through
the EF+ Module.
PROGRAMMING THE SELECT MODULE: A firm understanding of the Payout Programming
Methods, Selection Modes, Payment Sequence is strongly recommended before making any changes to
the programming of the Select Module. These are discussed in the following paragraphs. Only attempt
these changes while you are at the machine and have the EF+ Module Operating instruction with you.
The help screens within the EF+ Module can also be used to provide additional explanation for each
programming step.
Your machine was programmed at the factory to match the Value and corresponding Dispense of the
ones you identified when placing the order. These were also used to setup the user placard(s) located
on the front of the machine. The placard identifies the value (price) and dispense amounts to the
machine user so they know what they will receive for each Selection. Revised or additional placards
can be ordered from the factory or created using readily available word processing or publishing
software. Consult the factory for details.
PAYOUT PROGRAMMING METHODS: The method refers to the accounting method used at the
location. There are two accounting methods available, each having their related payout programming.
The available methods are: Bonus and Variable. It is important to know that either of these methods
can be used to achieve the desired payouts for the items purchased from the machine. These two
methods differ only in their meaning to the owner and in the way transactions are accounted for or
audited. Again, either can be used as long as it meets your payout and accounting needs.
The Bonus method is typically used in arcades or carwashes where the owner uses a bonus accounting
approach – an additional number of items (tokens, tickets, or cards…) are issued at no charge if enough
items are purchased at the regular price. If this method is preferred, you will have two settings to make
for each Select Button: a forced dispense amount or number of tokens equal in value to the selection
price, and a bonus dispense amount or number of free tokens for this selection. Bonus tokens are audited
separate since they have no value. The example below shows the forced and bonus dispense settings for

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a $10 selection, a $5 selection and a $1 selection. The user receives the total of forced plus bonus tokens,
while the accounting record (machine audit) actually separates them. This allows accounting to
determine how many where issued at no charge and how many actually had value. In this example Bonus
tokens are issued for the higher priced selections.
Example: Tokens have a value of 25¢ (quarter).
Selection Price Forced Dispense Bonus Dispense Total Dispensed
$10 40 3 43
$5 20 1 21
$1 4 0 4
The Variable method is typically used in locations where the items (tokens, tickets, cards…) sold are
used to gain access to a ride or event. Ex: Carousel rides, go-kart tracks and batting cages. These
locations typically use a discount sales accounting approach. The Selection Prices for this environment
are usually not equal to an even bill denomination amount, i.e., $1.50 for one item, $2.75 for two, $4 for
three, etc. In this situation the value of the item actually changes depending on how many are purchased.
The items sold are simply discounted; they are not issued at zero cost as in the bonus method.
The programming for this method requires only that you set the forced dispense to match the number of
items you wish to vend for each Selection. You do not set a bonus dispense. Any overpayment amount
will be automatically refunded unless you have turned off the Make Best Change (section 1.21) feature.
The example below shows the forced dispense settings for the selection price example discussed in the
previous paragraph.
Example: Tokens have a value of $1.50.
Selection Price Forced Dispense
$4 3
$2.75 2
$1.50 1
SELECTION MODES: These refer to the method of payment for the items (tickets, tokens, and
cards…). The options are Package, Credit or Pulse Select. This is selected in OTHER SETTINGS
under Machine Type. After you select the Machine Type a new menu will appear.
xPackage Select – The SELECTABLE VEND SETTINGS menu will now be available. You
can create up to four packages consisting of the Value of the package and a dispense amount
for each type/value of dispenser. As an example for a $1 package you can program dispensing
two 25¢ tokens and two quarters. The total dispensed does not have to add up to the package
value. The Package Select mode will allow the user to pay for the package with either cash or
credit.
xCredit Select – The SELECTABLE VEND SETTINGS menu will now be available. The
Credit Select mode will allow the user to pay for up to four selections with credit card only.
Cash deposits are not applied toward selection purchases. A cash deposit will result in an
automatic dispense and the dispense amounts are programmed in BILL VEND SETTINGS and
COIN VEND SETTINGS.
This mode is useful if you want to charge a different price for credit purchases as opposed to
cash purchases, or if you want to allow credit purchases only for certain packages while not
offering them for cash purchases.
xPulse Select – The PULSE VEND SETTINGS menu will now be available. More details are
below.

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PAYMENT SEQUENCE: This refers to when the payment is required; before the product is selected or
afterward. The options are Pre-Pay, Post-Pay or Both.
xPre-Pay means that the user must either “swipe card” or “insert cash” before they make the
Selection. This payment sequence is common in snack and soda machines.
xPost-Pay means that the user will be required to make the Selection prior to providing payment.
xBoth means the user can go either way. This method will result in the least amount of user
confusion since some users are used to paying first then selecting; while others are used to
selecting first and then paying.
SELECTION PRICE AND PAYOUT: There are up to four selection prices available, one for each button
on the machine. Each has an associated dispense amount. These were identified at the time of order
and programmed into the machine at the factory. These were also printed on the placard that the user
will see on the front of the machine.
Note: When considering Credit Card selection “value” and “dispense” Packages – you do not want to
accept a credit card payment for a $1, or low priced selection, as the associated processing fees may
not allow a profit on the transaction.
1.9 Pulse Vend Settings
This section applies to a machine equipped with the Select
Module and when the machine type is set to “PULSE”.
The Pulse Select is centered on using one type/value of a non-
cash dispenser.
The Pulse Select mode will allow the user to pay for the vend
level with either cash or credit.
Use the Pulse Vend menu to set the Value (price) for each
incremental vend level up to 20 selections. The pulse amount
or vend level is the number of items that will be dispensed for
the value that you enter. This allows you to adjust the Value of
the items dispensed for every possibility. If you do not want to
allow the vend of a particular amount, make the Value $0.00
and the user will not see it as a selection. The Pulse Select
comes with a More, Vend and Cancel buttons. The user uses
the More button to select the number of items he wants to
purchase. The Vend button is pressed by the user when he has
reached the vend level that he wants. He will then be prompted
to insert money or if there is enough money the vend will
occur.
Additional settings for payment type and timeout selections for this feature are also available in this
menu. Timeout refers to the amount of time the machine will remain idle before automatically
canceling the transaction in progress.
PULSE
VEND SETTINGS
selection
timeout 30
end of pulse
vend settin
g
s
PULSE 1 vend
value =
$
0.00
A selection can be made or
mone
y
de
p
osited in an
y
order.
PULSE mode
both
The timeout, in seconds,
before the machine goes back
to the greeting screen if
there is no money deposited.

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An example would be $1 tokens. You can have multiple $1 token dispensers but adding a 25¢ token
dispenser will not work. The machine will use either the $1 token or the 25¢ token dispenser but not
both.
1.10 Accumulate Vend Settings
This feature allows one optional dispense setting in addition
to the dispense settings associated to each bill
denomination. This feature relates only to cash payments
and therefore is not typically used in a machine equipped
with a Credit Card Module.
Use this menu to set an amount (any amount) the machine
should accumulate to, before it will vend. The amount to
be vended when this level is reached is also set here.
Note – this setting is optional.
A typical use for this setting is for “accumulating” to 25
cents (2 dimes and a nickel) before vending a quarter or
token valued at a quarter.
1.11 Coin Vend Settings
Use this menu to set the amount to be vended for
each coin accepted through the Coin Acceptor. This
is useful if you want to override Make Best Change.
Examples would be if for a dollar coin you want to
dispense five nickels and three quarters or for a
quarter to dispense three nickels and one dime.
COIN VEND
S
ETTI
NGS
25¢ in o25¢
coin out = 0
$1 in o25¢
coin out = 0
end of coin
vend settings
Additional setting
items
Pressing the help
button (?) will show you
“Enter the quantity
to dispense from this
value of dispenser.”
Pressing the help button (?)
will show you “The value to
accumulate to for a
programmable dispense.”
ACCUMULATE
VEND SETTINGS
$0.25 in o25¢
coin out = 1
end of
accum settings
accum override?
no
accum vend
value $0.25
Do you want the program-
ming of an accepted coin
or bill to override the
programming of an accum-
ulate already in progress?

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1.12 Bill Vend Settings
1.13 Event Report
Use this menu to view or print a historical list of events
(errors, resets, and clears) that have occurred in the machine.
Events are listed in the order they occurred with most recent
listed first. Up to 50 events can be stored in memory along
with the time and date stamp for each.
This information can also be printed if an optional printer
was purchased with the machine.
BILL VEND
S
ETTI
NGS
$1 in o25¢
coin out = 4
$2 in o25¢
coin out = 0
end of bill
vend settings
Additional setting
items
Pressing the help
button (?) will show you
“Enter the quantity
to dispense from this
value of dispenser.”
Use this menu to set the amount to be vended for
each bill accepted by the Bill Acceptor(s). This is
useful if you want to override Make Best Change.
EVENT
REPORT
Number of
events = 5
1. 07-19-05 TUE
13:58:19
end of the
event report
Additional report items
1. bill acc. - A
bill acc.
2. EF module - EF
bill acc.
No help is available
on this topic.
2. 07-19-05 TUE
11:16:07
Pressing the help button (?)
will show you “The number
of events in this list”.
No help is available
on this topic.

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1.14 Card and Bill Fast Vend Settings
The machine is equipped with a feature that can detect unusual and excessive activity, usually
indicative of fraudulent activity. This feature is called Fast Vend Shut Off. The machine will detect
that the frequency of use is unusually high for a pre-determined period of time, and shut itself down
for enough time to deter the thief. See the following paragraphs to learn how to set the number of
deposits allowed, the time period they are allowed in, and the time the machine will be shut off if this
feature is activated.
There are separate settings for bills and cards. To see the Bill Fast Vend Settings you must have a
bill acceptor connected. To see the Card Fast Vend Settings you must have a card system selected in
CREDIT SETTINGS.
1.14.1 Bill Fast Vend Settings
This is used to restrict machine usage to normal bill transaction
amounts in a given time period. The primary benefit of this feature
is in the added protection against stringing should the bill acceptor
stringing detection devices become defeated. This feature allows you
to set the “normal” amount of bills of each type that are accepted in
a given time period. If this usage pattern is exceeded the machine
will shut down and stay off-line until the reset button is pressed or
until the Error Time Out lapses. See OTHER SETTINGS for a
description of this feature and how to set it.
Default Fast Vend Settings
USA
Value Quantity Time
$1 45 15
$2 45 15
$5 20 15
$10 10 15
$20 5 15
$50 2 15
$100 2 15
Canada Mexico
Value Quantity Time Value Quantity Time
$5 20 15 $20 20 15
$10 10 15 $50 10 15
$20 5 15 $100 5 15
$50 2 15 $200 2 15
$100 2 15 $500 2 15
FAST VEND
SETTINGS
Number of $1
45 quantity
Time for $1
15 minutes
end of the fast
vend settings
Additional setting items
update the bill
fast vend?
update card
fast vend?
same card allowed
2 times
time period for
1 card = 24 hrs
update Bad
Card list?
update Good
Card list?
Additional setting items

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1.14.2 Card Fast Vend Settings
To effectively manage fraud attempts common to credit card theft, you are provided with four lists.
The first list is the Rejected Card List. You will enter the frequency of use and time period parameters
necessary for the machine to determine when a card has been used an unusual number of times in a
given time period. Once a card is used more times than allowed, it will automatically be added to the
Rejected Card List along with a time/date stamp of when the card use was attempted. This list can
store up to 100 card numbers on a temporary basis. Card numbers present in this list will not be
approved until they are removed from the list or the card number is added to the Good Card List.
The Good Card List is a list of cards that you want to accept regardless of the number of times they are
swiped. To add a card to the Good Card List you will manually enter the last four digits of the card
number along with the card type. This list can store up to 50 card numbers on a permanent basis.
You can also add known fraudulent card numbers to the Bad Card List. This list contains the last four
digits of card numbers along with the card type that you want to decline no matter how infrequent they
may be used. This list can store up to 50 card numbers on a permanent basis.
It is important to note that you should manually transfer card numbers from the Rejected Card List to
the Bad Card List as soon as you have confirmed them to be fraudulent cards. Again, the Rejected
Card List is temporary. You should manually transfer these card numbers into the Bad Card List if
you believe them to be fraudulent. If the Rejected Card List becomes full (first 100 bad cards) the new
card numbers will begin to overwrite the older card numbers.
The final list is the Accepted Card List. This is a simple list of the cards accepted. You will see the
last four digits of the card number along with the card type and a time/date stamp of when the card was
used. This list can store up to 100 card numbers on a temporary basis.
You can clear or print any of these card lists. We recommend that you print the list before clearing it
so you have a paper record of cards that were once determine to be Good, Bad, Rejected or Accepted.
1.15 Printer Settings
Use this menu to configure the printer connected to the machine, format the receipt header and footer
text. There are portable audit printers and receipt and audit printers available.
Printer Used – Select the model of the printer that you have connected to your machine.
Print a receipt – You can choose one of the following settings.
1. always – Print a receipt after all transactions.
2. never – Do not print a receipt after transactions.
3. prompt – The machine will ask if a customer would like a printed receipt.
Receipt Type – This decides the type of transaction that you want to print a receipt for. Normally
you would select credit only. You can select to print a receipt for cash only or both.
1. credit only
2. cash only
3. cash & credit

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Formatting Transaction Receipts – You can customize the header and footer on your receipt. The
header area is typically used to identify your business location. The footer is typically used for printing
a “Thank You” to the patron. See the directions at the beginning of this document for a reminder
regarding the process for “Entering Text”. See appendix A for a worksheet.
Quick Print Settings – This feature allows you to group multiple reports so they can be printed all at
the same time whenever certain events such as the zero (0) button on the keypad is pressed or when the
door of the machine being opened (optional Door Opened switch kit required). This saves time as each
report does not have to be printed separately and only one event triggers the printing process.
This feature will also ask you if you want to clear the Quick Print reports after printing.
If you do not have an optional printer in your machine, you can send a report using the “Quick Email
Reports”.
1.16 Printer Reports
Use this menu to print individual reports. To print a report
simply press YES when prompted.
After each report has successfully printed you will be asked if
you would like to clear the corresponding report.
View the list of available reports by stepping through this
menu.
PRINTER
REP
O
RT
S
Resettable Audit?
YES
Non-Resettable Audit?
NO
end of printer
reports
Additional reports
Do you want to print this
report?
Do you want to print this
report?