Starkey Halo 2 User manual

Congratulations
on your journey
to better hearing

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At Starkey,we believe
that to hear better is
to live better.
Halo
™2 hearing aids help you stay connected
to the people and things you love most. Halo 2
offers Starkey®’s most advanced technology
with supreme sound quality and features,
customizable to fit your unique hearing needs.
Get the most out of your hearing aids
For additional tools and resources,
please visit starkey.com/care to find:
Instructional videos
Operations manuals
Product brochures and more

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Batteries
Your hearing instrument uses a battery as its power
source. To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the colored tab from the new battery.
4. a. Wait 3-5 minutes after removing tab before
inserting battery.
b. Align the battery’s “+” sign (flat side of the
battery) with the “+” on the battery door.
5. Close the battery door.
•NEVER FORCE THE BATTERY DOOR SHUT.
This could result in serious damage. If the door
will not close securely, check that the battery is
inserted correctly.
•Do not open the battery door too
far or damage is likely to occur.
•Dispose of used batteries immediately in
the proper waste or recycling container.

Battery Indicators
An indicator will sound when the battery voltage is
low. You have approximately 30 minutes*to replace
the battery. An indicator may also sound just before
the battery stops working.
Power On & Off
TO TURN ON:
Insert a battery and completely close the battery door.
Your instrument has a power-on delay which may
require a few seconds. You may hear a tone indicating
that your instrument is powered on.
TO TURN OFF:
Open the battery door until the battery is
no longer touching the battery contacts.
Instrument Care
Keep your hearing instrument clean. Heat,
moisture and foreign substances can result
in poor performance.
•Use a cleaning brush or soft cloth to clean
debris from around the user control,
microphone and battery compartment.
•Inspect the receiver, earbud or ear tip,
and wax guard regularly.
•Never use water, solvents, cleaning fluids
or oil to clean your hearing instrument.
Helpful Hints
•When not wearing your hearing instrument,
open the battery door to allow any moisture
to evaporate.
•Do not take apart your hearing instruments
or insert the cleaning tools inside them.
•When not in use, remove the batteries
completely. Then place your hearing instrument
in the storage container and store:
– In a dry, safe place
– Away from direct sunlight and heat
to avoid extreme temperatures
– Where you can easily find them
– Safely out of reach from pets and children
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*Actual time between low battery indicator and shutdown will vary
depending on environmental noise levels and brand of battery used.

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Hear Clear™Receiver Wax Guards
The hearing instrument integrates disposable
Hear Clear earwax protection. The innovative wax
guards prevent earwax accumulation in the hearing
instrument receiver.
1. Insert black end of the application stick
into used wax guard in hearing aid.
2. Pull outward on stick to remove used
wax guard.
3. Rotate stick 180 degrees.
4. Firmly insert clean wax guard into hearing aid.
5. Pull outward to remove stick and discard.

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Connecting Your Hearing
Aids to Your Apple Device
Follow the instructions below to connect your hearing
aids to your Apple device. If your hearing aids ever
lose connection to your device, follow the instructions
below to reconnect.
1. Ensure Bluetooth®is enabled on your iOS
device. Within the Settings menu go to
Bluetooth and toggle to On .
2. Return to the Settings menu and tap General >
Accessibility > Hearing Devices .
3. While the iOS device searches for your hearing
aids, open and close the battery door on your
hearing aids. This puts the hearing aids in
“pairing” mode.
•You will see your hearing aid name (e.g.
“Chris Hearing Aids” or “Chris H/As”
depending on the length of the first name)
when the iOS device first discovers your
hearing aids.
•If your hearing aid name does not appear
in the “Devices” list within 5-7 seconds, tap
Accessibility in the upper left corner, then tap
Hearing Devices .
4. Tap on your hearing aid name to connect your
hearing aids to the iOS device.
5. You will see two pairing requests (one for each
hearing aid). Select Pair for each request.
These requests may be several seconds apart.
6. When pairing is complete, your hearing aid
name will change from black to blue and a
checkmark will appear to the left.

FREE
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STEP ONE: On a compatible Apple
device, go into the
“App Store.”
STEP TWO: In the search box at
the top of the App Store,
search for “TruLink
Hearing Control.”
STEP THREE: Tap “FREE” to
download the app
to your device.
STEP FOUR: Once the app has installed,
open the TruLink Hearing
Control app from your
home screen.
NOTE: Hearing aids may need to be reconnected with the Apple device
when an update to iOS is made.
Visit TruLinkHearing.com/FAQ for compatibility information.
The TruLink Hearing Control app makes it easy
to control and adjust your hearing aids with your
compatible Apple®device. Downloading the app is
easy; follow the step-by-step instructions below.
Download the TruLink Hearing
Control App for Apple Devices
Connecting Your Hearing
Aids to Your Android Device
Follow the instructions below to connect your hearing
aids to your Android smartphone. If your hearing
aids ever lose connection to your device, follow the
instructions below to reconnect.
1. Locate, then tap the Settings icon on your
device.
2. Select Bluetooth . In this screen, if Bluetooth
appears Off, change the settings to On .
3. While the Android device searches for your
hearing aids, open and close the battery door
on your hearing aids. This puts your hearing
aids into pairing mode.
4. Under Available Devices you will see your first
name followed by hearing aid (e.g. Michelle H/
As) when the device first discovers your hearing
aids.
•If your name does not appear in the
Available Devices list within 5-7 seconds,
tap Scan For Devices .
5. Tap the hearing aid name to connect each
hearing aid to the device.
6. Pairing is complete.

Download the TruLink Hearing
Control App for Android Devices
FREE
trulink hearing control
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STEP ONE: On a compatible
Android device, go into
the “Google play” store.
STEP TWO: In the search box at the
top of the store, search
for “TruLink Hearing
Control.”
STEP THREE: Tap “FREE” to download
the app to your device.
STEP FOUR: Open the TruLink
Hearing Control app by
tapping on its icon.
Visit TruLinkHearing.com/FAQ for compatibility information.
The TruLink Hearing Control app makes it easy to
control and adjust your hearing system with your
compatible Android™device. Downloading the app is
easy; follow the step-by-step instructions below.
Your TruLink Hearing Control App
User Guide is a great resource
for getting the best performance
from your Halo iQ hearing aids and
TruLink app. Refer to your guide
to find out more about these and
other features:
•Automatic and custom memories
•GeoTags
•SoundSpace
•Tinnitus management
•Find My Hearing Aids
•Alerts
•Beacons

Instrument model:
Serial number: R L
Warranty expiration date:
Battery size:
Memory settings, if applicable:
Special instructions:
Hearing professional:
Hearing Aid Information
Memory # Environment/
Listening Situation Beep/Indicator
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Notes

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Notes Notes

© 2017 Starkey. All Rights Reserved. 86058-600 10/17 BROC2833-00-EE-GS
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory
has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and
has been certified by the developer to meet Apple performance standards. Apple is not
responsible for the operation of this device or its compliance with safety and regulatory
standards. Please note that the use of this accessory with iPod, iPhone, or iPad may
affect wireless performance. Apple, the Apple logo, iPhone, iPad and iPod touch are
trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service
mark of Apple Inc.
Android and Google Play are trademarks of Google Inc.
For Halo iQ and TruLink device and iOS/Android compatibility information, please visit
TruLinkHearing.com/FAQ.
Starkey.com
6700 Washington Ave. S.
Eden Prairie, MN 55344
1.800.328.8602