StarMax 515TGD User manual

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ELECTRIC
GRIDDLES
MODEL
515TGD, 524TGD, 524TGDS, 536TGD,
536TGDS, 548TGD, 548TGDS,
CHROME-MAX MODEL
524CHSD, 536CHSD, 548CHSD
Installation and
Operation
Instructions
2M-Z6125 Rev. H 3/8/12
536TGD
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These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when
you call to ensure a faster service.
SAFETY SYMBOL
Model No.
Serial No.
Voltage
Purchase Date
Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:
Telephone: [phone]
Fax: [phone]
E-mail [email protected]
[email protected]
W[email protected]
Website: www.star-mfg.com
Service Help Desk
Authorized Service Agent Listing
Reference the listing provided with the unit
or
for an updated listing go to:
Website: www.star-mfg.com
E-mail [email protected]
Mailing Address: Star International Holdings Inc., Company
10 Sunnen Drive
St. Louis, MO 63143
U.S.A

3
This equipment is designed and sold for commercial use only by personnel trained and experienced
in its operation and is not sold for consumer use in and around the home nor for use directly by the
general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels associated with
the unit prior to putting it into operation. Make sure all people associated with its use understand the
units operation & safety before they use the unit.
All shipping containers should be checked for freight damage both visible and concealed. This
unit has been tested and carefully packaged to insure delivery of your unit in perfect condition. If
equipment is received in damaged condition, either apparent or concealed, a claim must be made with
the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked, a
request for inspection of concealed damage must be made with carrier within 15 days. Be certain to
retain all contents plus external and internal packaging materials for inspection. The carrier will make
an inspection and will supply necessary claim forms.
INSTALLATION
The griddles are equipped for the voltage indicated on the nameplate mounted under the bullnose on the
front panel. They will operate on alternating current (AC) only.
DO NOT CONNECT TO DIRECT CURRENT (DC).
The installation of the electric griddle should conform to the:
NATIONAL ELECTRIC CODE AND ALL LOCAL ELECTRIC CODES AND
ORDINANCES AND THE LOCAL ELECTRIC COMPANY RULES AND
REGULATIONS
For your protection we recommend that a qualied electrician install this griddle. He should be familiar
with electrical installations and all electric codes. Proper connections and power supply are essential
for efcient performance. The external wiring should be in conduit or an approved type of exible cable
suitable for operation at the temperature indicated on the wiring diagram, and of a proper size to carry
the load. The supply circuit should be properly fused and equipped with a means of disconnecting, as
required by local electrical code. THE BODY OF THE GRIDDLE SHOULD BE GROUNDED (DO NOT
GROUND TO A GAS SUPPLY LINE).
GENERAL OPERATING PROCEDURES
The Chrome-Max and Star-Max series electric griddles may be wired for operation in the eld for either
1-phase or 3-phase power supplies by making line connections at the junction box(es) located at the
rear of the unit. Model 536TGD should be wired for 3-phase power supply only. Two junction boxes are
provided on the 548TGD for making line connections. These may be connected in parallel to one 16KW
3-phase line or on two separate 8KW lines.
CONNECTING POWER SUPPLY
Detach cover on junction box at rear of unit. There are pigtail leads for the supply connection in the
junction box.
LOCATING AND LEVELING THE UNIT
Do not install the unit closer than 1-inch from a side wall and/or closer than 1-inch from a rear wall. Level
unit by adjusting the (4) feet which have an adjustment of 1-3/4” (43.75mm) for accurate leveling and
perfect line-up with other Star-Max series units.
CAUTION
WARNING

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SEASONING THE GRIDDLE HEATING SURFACE (NON CHROMIUM SURFACE)
Cleanthegriddlesurfacethoroughly. Afterthegriddlehasbeenthoroughlycleaned,itshouldbeseasoned
to prevent food from sticking. Before using and after each thorough scouring, season the griddle heating
surface in the following manner.
1. Turn temperature control dials to 350°F (177°C).
2. Using a clean cloth, not a spatula, spread a thin lm of cooking oil over the griddle cooking surface.
This lm should remain on the hot griddle surface for half an hour.
3. Remove the excess oil and wipe clean.
4. Apply another lm of cooking oil over the hot cooking area for another half hour and again remove
excess oil and wipe clean. The griddle surface should now be ready for use.
Even with careful seasoning, food may, to some extent, stick to the griddle cooking surface until the
griddle plate is broken in.
TEMPERATURE CONTROL
The temperature controls are combination “ON/OFF” switches and thermostats. Turning the dial knob
automatically maintains the selected heat range.
The Star-Max/Chrome-Max electric griddle line has one thermostat for every 12” (30cm) section of
griddle that operates independently of one another. Each thermostat controls the section of the griddle
above it and may be set at different temperatures as desired.
COOKING
Set the thermostat dial knob at the temperature desired. After a short pre-heating period, the
thermostat will automatically maintain the selected temperature.
IDLING
During idle periods, to save on operating costs, lower the temperature setting of the thermostat to
about 250°F (121°C). It is not necessary to maintain cooking temperature during idle periods, as the
griddle can quickly be reheated to the desired temperature.
SIGNAL LIGHTS
Each thermostat has its own signal light which indicates when the unit’s control knob is not in the off
position.
GRIDDLE CARE (NON-CHROMIUM SURFACES)
It takes very little time and effort to keep the griddle attractive and performing at top efciency. If
grease is permitted to accumulate, it will form a gummy cake and then carbonize into a hard substance
which is extremely difcult to remove. To prevent this condition, the following suggestions for
cleanliness should be followed:
1. After each use, scrape the griddle with a scraper or exible spatula to remove excess grease and
food.Awaste drawer is provided for the scrapings. If there is an accumulation of burned on grease
and food, the griddle should be thoroughly scoured and reseasoned. Use pumice or griddle stone
while the griddle is warm. Do not use steel wool because of the danger of steel slivers getting into
the food.
2. Daily, use a clean cloth and a good non-abrasive cleaner to clean the stainless steel body of the
griddle. Wipe the polished front with a soft cloth.
3. At least once a day, remove the waste drawer and wash in the same way as an ordinary cooking
utensil. The drawers are removed by pulling forward until they are released from their track.

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GRIDDLE CARE (CHROMIUM SURFACES)
It takes very little time and effort to keep this Industrial Chromium griddle surface sparkling clean and
performing at top efciency. DO NOT allow grease to accumulate as it will carbonize and become
difcult to remove. To prevent this condition the following cleaning suggestions should be followed:
1. Remove excess grease and food regularly with a 4” (100mm) wide Razor Sharp type scraper and
wipe surface with a damp cloth if desired.
2. Followingthe scraping, for endof the day cleaning,adamp cloth anda non-silicated, non-abrasive,
non-chlorinated cleaner such as Bon-Ami may be used to wipe surface clean, followed by wiping
with a clean wet cloth.
3. Follow steps 2 and 3 from Griddle Care (Non-Chromium Surfaces) above.
1. Never use pumice, griddle stones, or abrasives on a chromium surface.
2. Never strike a chromium griddle surface with a sharp instrument or spatula edge.
3. Never use steel wool.
4. Never use commercial liquid grill cleaner on the griddle surface.
5. Abusing surface voids the warranty.
MAINTENANCE AND REPAIRS
Contact the factory, a service representative, or a local service company for service or required
maintenance.
CHROME-MAX GRIDDLE SURFACE LIMITED WARRANTY EXCLUSIONS
Your Chrome-Max griddle has been designed to give you many years of cooking reliability and requires
minimum maintenance to keep the chrome surface in its original condition. All Chrome-Max griddle
surfaces are warranted for a period of 5 years against manufacturing defects to the original owner
from the date of installation. This limited warranty is void if it is determined by Star Manufacturing
International Incorporated or one of its authorized representatives that the chrome surface has been
misused or abused or subjected to the following situations:
1. Improperly installed.
2. Incorrect voltage applied to electric Chrome-Max units allowing the surface to overheat and
discolor.
3. The misuse of any instrument or tool which scratches or makes indentations in the surface which
could cause the surface to peel, ake, or chip off.
4. Theuseofanychemical orabrasivecleaningsolution,griddle brick,stone,screenorother cleaning
products which could damage and affect the performance of the chrome surface.
5. The neglect of daily routine maintenance to the chromium surface.
CAUTION

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2M-4497-2 6/1312
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
ALL:
*Pop-Up Toasters
*Butter Dispensers
*Pretzel Merchandisers
(Model 16PD-A Only)
*Pastry Display Cabinets
*Nacho Chip Merchandisers
*Accessories of any kind
*Sneeze Guards
*Pizza Ovens
(Model PO12 Only)
*Heat Lamps
*Pumps-Manual
Visit our Website at: www.star-mfg.com Email: [email protected]
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
LIMITED EQUIPMENT WARRANTY
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
>Star will not assume any responsibility for loss of revenue.
>On all shipments outside the United States and Canada, see International Warranty.
*The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
*The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
*The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
*The warranty period for the Chrome-Max Griddles is ve (5) years on the griddle surface. See detailed warranty provided with unit.
*The warranty period for Teon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners, abrasive pads, product identiers and
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
“non-stick” properties of such materials.
>This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
>This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
>This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
>This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.
SERVICES NOT COVERED BY WARRANTY
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
1. Travel time and mileage rendered beyond the 50 mile radius limit
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damages due to improper installation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
10. Voltage conversions
11. Gas conversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
15. Resetting of circuit breakers or safety controls or reset buttons
16. Replacement of bulbs
17. Replacement of fuses
18. Repair of damage created during transit, delivery, &
installation OR created by acts of God
*The Model 510FD, 510FF Fryer.
*The Model 526TOAToaster Oven.
*The Model J4R, 4 oz. Popcorn Machine.
*The Model 518CMA & 526CMA Cheese Melter.
*The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
*The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
*All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
*All Nacho Cheese Warmers except Model 11WLASeries Nacho Cheese Warmer.
*All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
*All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
*All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
*All Fast Steamer Models except Direct Connect Series.

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Max
Star
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21
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22 Nameplate
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STAR MANUFACTURING INTERNATIONAL, INC.
MODEL - 524TGD, 524CHSD
CERTAIN INSTANCES MAY NOT BE AVAILABLE
ILLUSTRATIVE PURPOSES ONLY AND IN
SOME ITEMS ARE INCLUDED FOR
SK1981 REV. A 5/9/03

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PARTS LIST February 08, 2013, Rev. H
IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED PAGE 1
INCLUDE MODEL AND SERIAL NUMBER OF 2
Some items are included for illustrative purposes only and in certain instances may not be available.
Number
Per
Unit Description and Model Designation
Part
Number
Key
Number
MODEL
1 G3-515310 1 GRIDDLE PLATE STUDDED 515TGD
G3-524310 1 GRIDDLE PLATE STUDDED 524TGD
G3-524311 1 GRIDDLE PLATE STUDDED 524CHSD
G3-524312 1 DIVIDED PLATE ASSEMBLY 524TGD-DIV
G3-536310 1 GRIDDLE PLATE STUDDED 536TGD
G3-536311 1 GRIDDLE PLATE STUDDED 536CHSD
G3-536312 1 GRIDDLE PLATE ASSY 536DIV 536TGD-DIV
G3-548310 1 GRIDDLE PLATE STUDDED 548TGD
G3-548311 1 GRIDDLE PLATE STUDDED 548CHSD
2 2N-Z5948 1/2/3/4 HEATING ELEMENT 515 / 524 / 536/ 548
3 G3-Z5972 3/6/9/12 ELEMENT CLAMP LONG 515 / 524 / 536 / 548
4 G3-GD0036 1/2/3/4 TUBE-WASHER ASSEMBLY 515 / 524 / 536 / 548
5 G3-624304 1 CHUTE ASSEMBLY 524 / 536 / 548
G3-615304 1 CHUTE ASSEMBLY 515
6 G3-Z5973 2/4/6/8 ELEMENT CLAMP SHORT 515 / 524 / 536 / 548
7 G3-Z5945 2 SIDE PANEL ALL
8 G3-624302 1 SIDE LINER ASSEMBLY LEFT ALL
9 G3-624303 1 SIDE LINER ASSEMBLY RIGHT ALL
10 G3-Z5950 1 REAR PANEL 515
G3-Z5952 1 REAR PANEL 524
G3-Z5954 1 REAR PANEL 536
G3-Z5956 1 REAR PANEL 548
11 G3-Z5993 1 BOTTOM PANEL 515
G3-Z5994 1 BOTTOM PANEL 524
G3-Z5995 1 BOTTOM PANEL 536
G3-Z5996 1 BOTTOM PANEL 548
12 2C-Y2344 1 GROUND LUG 515 / 524 / 536
2C-Y2344 2 GROUND LUG 548
13 G3-Y7788 1 BOX COVER 515 / 524 / 536
G3-Y7788 2 BOX COVER 548
14 2E-Y7327 1 ELECTRICAL BOX 515 / 524 / 536
2E-Y7327 2 ELECTRICAL BOX 548
15 2K-Z6183 3 BUSHING 515 / 524 / 536
2K-Z6183 6 BUSHING 548
16 G3-Z5905 1 CENTER WALL 515
G3-Z5915 1 CENTER WALL 524
G3-Z5925 1 CENTER WALL 536
G3-Z5935 1 CENTER WALL 548
17 G3-Z6036 2 DRAWER SLIDE ALL
18 2A-Z5942 4 FOOT ALL
19 2T-Z5958 1/2/3/4 THERMOSTAT ALL MANUF. AFTER 12/2005
PS-Z9321 1/2/3/4 T-STAT SERVICE KIT (w/Knob) 515 / 524 / 536 / 548 MANUF. BEFORE 12/2005
PS-Z9322 2/3/4 T-STAT SERVICE KIT (w/Knob) 524TGDS / 536TGDS / 548TGDS MANUF. BEFORE 12/2005
PS-Z9320 2/3/4 T-STAT SERVICE KIT (w/o Knob) 524TGDS / 536TGDS / 548TGDS MANUF. BEFORE 12/2005
20 G3-Z5947 1/2/3/4 COVER 515 / 524 / 536 / 548
21 G3-Y7046 1 GREASE DRAWER ALL
22 G3-Z5901 1 FRONT PANEL 515
G3-Z5911 1 FRONT PANEL 524
G3-Z5921 1 FRONT PANEL 536
G3-Z5931 1 FRONT PANEL 548
515TGD, 524TGD/S, 524CHSD, 536TGD/S, 536CHSD, 548TGD, 548CHSD
15”, 24”, 36” and 48” Star-Max/Chrome-Max Electric Griddles
Star Manufacturing International, Inc.

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PARTS LIST February 08, 2013, Rev. H
Some items are included for illustrative purposes only and in certain instances may not be available.
Number
Per
Unit Description and Model Designation
Part
Number
Key
Number
MODEL
23 2J-Y6690 1/2/3/4 PILOT LIGHT 515 / 524 / 536 / 548
24 2M-Z5900 1 GRAPHIC PANEL 515TGD
2M-Z5910 1 GRAPHIC PANEL 524TGD, 524CHSD
2M-Z5920 1 GRAPHIC PANEL 536TGD, 536CHSD
2M-Z5930 1 GRAPHIC PANEL 548TGD, 548CHSD
2M-Z6543 1 GRAPHIC PANEL 524TGDS
2M-Z6544 1 GRAPHIC PANEL 536TGDS
2M-Z8554 1 GRAPHIC PANEL 548TGDS
25 2R-Z8892 1/2/3/4 KNOB 515 / 524 / 536 / 548 MANUF. AFTER 12/2005
2R-Z8893 2/3/4 KNOB 524TGDS / 536TGDS / 548TGDS
MANUF. AFTER 12/2005
PS-Z9181 1/2/3/4 KNOB SERVICE KIT 515 / 524 / 536 / 548 MANUF. BEFORE 12/2005
PS-Z9182 2/3/4 KNOB SERVICE KIT 524TGDS / 536TGDS / 548TGDS
MANUF. BEFORE 12/2005
27 G3-Z5997 1 FRONT BOTTOM PANEL 515
G3-Z5998 1 FRONT BOTTOM PANEL 524
G3-Z5999 1 FRONT BOTTOM PANEL 536
G3-Z6001 1 FRONT BOTTOM PANEL 548
28 2C-8823 Various SCREW #8 x 3/8 ALL
N/A 2E-Z5969 1 WIRE SET 515
2E-Z5970 1/2 WIRE SET 524 / 548
2E-Z5971 1 WIRE SET 536
N/A 2C-Z8547 AR BOLT, KNOB STOP ALL
515TGD, 524TGD/S, 524CHSD, 536TGD/S, 536CHSD, 548TGD, 548CHSD
15”, 24”, 36” and 48” Star-Max/Chrome-Max Electric Griddles
Star Manufacturing International, Inc.
IMPORTANT: WHEN ORDERING, SPECIFY VOLTAGE OR TYPE GAS DESIRED PAGE 2
INCLUDE MODEL AND SERIAL NUMBER OF 2