StarTech.com VS424HD4K60 User manual

Manual Revision: 11/22/2018
User Manual
For the latest information and specications visit
www.startech.com/VS424HD4K60
4x4 HDMI® Matrix Switch | 4K 60Hz
Actual product may vary from photos
SKU#: VS424HD4K60

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Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to StarTech.com. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by StarTech.com, or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

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Safety Statements
Safety Measures
• Wiring terminations should not be made with the product and/or electric
lines under power.
• Product installation and/or mounting should be completed by a certied
professional as per the local safety and building code guidelines.
• Cables (including power and charging cables) should be placed and routed
to avoid creating electric, tripping or safety hazards.
Mesures de sécurité
• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit
et/ou les câbles électriques sont sous tension.
• L’installation et/ou le montage du produit doit être réalisé par un
professionnel certié et dans le respect des normes locales et du code de
construction local.
• Les câbles (y compris les câbles d’alimentation et de chargement) doivent
être placés et acheminés de façon à éviter tout risque électrique, de chute ou
de sécurité
安全対策
• 電源が入っている状態の製品または電線の終端処理を行わないでくださ
い。
• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に
従い、有資格の専門業者が行うようにしてください。
• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し
を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう
にしてください。
Misure di sicurezza
• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le
linee elettriche sotto tensione.
• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un
tecnico professionale certicato che conosca le linee guida locali sulle norme
edilizie e sulla sicurezza.
• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati
e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o
pericoli per la sicurezza.

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Säkerhetsåtgärder
• Montering av kabelavslutningar får inte göras när produkten och/eller
elledningarna är strömförda.
• Installation och/eller montering får endast göras av behöriga yrkespersoner
och enligt gällande lokala förordningar för säkerhet och byggnormer.
• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så
sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

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Table of Contents
Compliance Statements........................................................................1
Safety Statements..................................................................................2
Product Diagram (VS424HD4K60).......................................................7
Front View.................................................................................................................................................... 7
Rear View...................................................................................................................................................... 7
Product Information..............................................................................8
Package Contents ..................................................................................................................................... 8
Requirements ............................................................................................................................................. 8
Installation ..............................................................................................9
Optional Installation..............................................................................10
Using RS232 to Control the Matrix Switch....................................................................................... 10
Serial Control Settings............................................................................................................................. 11
Using a Network to Control the Matrix Switch............................................................................... 11
Installing the IR Receiver ........................................................................................................................ 11
Lock Button Function ............................................................................12
Locking Input Buttons............................................................................................................................. 12
Unlocking Input Buttons........................................................................................................................ 12
Downloading Firmware Upgrade........................................................12
Hardware Operation..............................................................................12
Unplugging the Universal Power Adapter....................................................................................... 12

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Remote Control ......................................................................................13
Remote Control Functionality .............................................................................................................. 13
Removing/Replacing the Battery........................................................................................................ 13
Mounting the Matrix Switch.................................................................15
Installation Requirements:..................................................................................................................... 15
Web Interface..........................................................................................16
Connecting the Matrix Switch to a Computer................................................................................ 16
Accessing the Web Interface................................................................................................................. 16
Switch.......................................................................................................18
Setting an I/O Position ............................................................................................................................ 18
Changing Output/Input Name............................................................................................................. 18
Muting/Un-muting a Channel.............................................................................................................. 19
Creating an I/O Position Preset ............................................................................................................ 19
Loading an I/O Position Preset............................................................................................................. 21
Changing a Preset Name........................................................................................................................ 22
EDID Settings..........................................................................................24
Conguring EDID Settings....................................................................24
Downloading EDID Settings.................................................................25
Downloading EDID Settings from a Connected Sink .......................26
Uploading EDID Settings ......................................................................26
System Settings......................................................................................28
Powering the Matrix Switch On/O ................................................................................................... 28
Changing Username and Password ................................................................................................... 29

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Setting Web Login Timeout................................................................................................................... 30
Changing Network Settings.................................................................................................................. 31
Resetting the Matrix Switch to Default Settings............................................................................ 32
Upgrading Firmware..............................................................................32
Telnet Control .........................................................................................34
Accessing the Command Line in Windows...................................................................................... 34
Accessing the Command Line in macOS ......................................................................................... 34
Command Line Interface........................................................................................................................ 35
Command List ............................................................................................................................................ 35

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Product Diagram
Front View
Rear View
IR
Sensor
Lock
Button LED
Indicators
Power
Button
Input
Buttons
HDMI Locking
Screw Holes
HDMI
Output
Ports
(4)
IR IN
RS232
Serial
Port
Control
Port
Service
Port
Power
DC 24V
Port
HDMI
Input
Ports
(4)
HDMI Locking
Screw Holes

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Product Information
Package Contents
• 4 X 4 4K60 Matrix Switch x 1
• Remote Control x 1
• Mounting Brackets x 2
• Universal Power Adapter x 1
• IR Receiver x 1
• User Manual x 1
Requirements
For the latest requirements, please visit www.startech.com/
VS424HD4K60.
Video Source
• HDMI enabled Video Source Devices (e.g. computer, Blu-ray
player) x 4
Display
• HDMI enabled Display Devices (e.g. television, projector) x 4
Cables
• RS232 Serial Cable x 1
• CAT5e/6 Cable x 1
• M/M HDMI cables for Displays Devices and Video Sources
x 4
Replacement Battery
• CR 2025 Battery

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Installation
1. Connect an HDMI Cable (sold separately) to the HDMI Input
Port on the Matrix Switch and to an HDMI Output Port on
the Video Source Device.
Note: If you are using a Locking HDMI Cable, insert and
tighten the HDMI Cable’s Locking Screw into the Lock-
ing Screw Hole above the corresponding HDMI Port on
the Matrix Switch. Using the Phillips Head Screwdriver,
tighten the Locking Screw. Be careful not to over-tighten.
2. Connect an HDMI Cable to the HDMI Output Port on the
Matrix Switch and the other end to an HDMI Input Port on
the Display Device. The corresponding Input LED (front of
Matrix Switch)will light up solid when a Display Device is
connected.
Note: If you are using a Locking HDMI Cable, insert and
tighten the Locking Screw in the Locking Screw Hole
above the corresponding HDMI Port. Using the Phillips
Head Screwdriver, tighten the Locking Screw. Be careful
not to over-tighten.

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3. Connect the Universal Power Adapter to the Power DC
24V Port, with the arrow on the Universal Power Adapter
Connector Housing facing upward. If aligned properly, the
Universal Power Adapter will lock into the Power DC 24V
Port.
4. Connect the other end of the Universal Power Adapter to
an AC Electrical Outlet.
Optional Installation
Using RS232 to Control the Matrix Switch
To control your Matrix Switch through RS232:
• Connect a 9-Pin Serial Cable (sold separately) to the RS232
Serial Port on the Matrix Switch and to an RS232 Serial
Port on the Host Computer.

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Serial Control Settings
Setting Description
Baud Rate 115200bps
Data Bit 8 bits
Parity None
Flow Control None
Stop Bit 1
Using a Network to Control the Matrix Switch
To control your Matrix Switch over a network:
• Connect an Ethernet Cable (sold separately) to the Control
Port on the Matrix Switch and to an available LAN Port on a
Network Device.
Note: See the Web Interface section for further control
instructions.
Installing the IR Receiver
Connecting the IR Receiver will extend the IR signal range on
the Matrix Switch.
• Connect the IR Receiver to the IR IN Port on the Matrix
Switch. Face the IR Receiver in the desired direction to
receive the IR signal.

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Lock Button Function
The Lock Button on the front of the Matrix Switch enables you
to disable or lock the Input Buttons.
Locking Input Buttons
• Press the Lock Button to lock the Input Buttons. The Lock
LED with stay solid and the Input LED will turn o, indicating
that the Input Buttons are locked.
Unlocking Input Buttons
• Press and hold the Lock Button for three seconds. The Lock
LED will turn o and the Input LED will turn on, indicating
that the Input Buttons are unlocked.
Hardware Operation
Unplugging the Universal Power Adapter
• To unplug the Universal Power Adapter gently slide the
Connector Housing away from the Matrix Switch.
Remote Control
Enables you to control the Matrix Switch primary functions
remotely.

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Remote Control Functionality
Button Functionality
Power • Powers the Matrix Switch On
• Places the Matrix Switch into
Stand-by mode
Output A (1 - 4) • When selected, displays the
corresponding input device (1 - 4)
on Output A
Output B (1 - 4) • When selected, displays the
corresponding input device (1 - 4)
on Output B
Output C (1 - 4) • When selected, displays the
corresponding input device (1 - 4)
on Output C
Output D (1 - 4) • When selected, displays the
corresponding input device (1 - 4)
on Output D
Removing/Replacing the Battery
1. On the back of the Remote Control, slide the Lock on the
Battery Housing.
2. While sliding the Lock, pull the Battery Housing, and slide it
away from the Remote Control.

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3. Remove the CR 2025 Battery and replace it with a new CR
2025 Battery (sold separately) with the +side facing up.
4. Slide the Battery Housing back into the Remote Control,
the Lock will snap back into place, securing the Battery
Housing to the Remote Control.
Mounting the Matrix Switch
Note: StarTech.com is not responsible for any damages
related to the installation of this product.
Mounting Requirements:
• Server Rack x 1
• Mounting Bracket x 2
• Writing Utensil x 1
• Phillips Head Screwdriver x 1
• M5 Cage Nuts x 4
• M5 Screws x 4
1. Remove the Mounting Screws from the Mounting Holes
on both sides of the Matrix Switch (4).
2. Align the Mounting Brackets with the two Mounting Holes
on both sides of the Matrix Switch.
3. Insert the Bracket Screws (4) through the Mounting
Brackets and into the Mounting Holes.
4. Tighten the Mounting Screws using a Phillips Head
Screwdriver, be careful not to over-tighten.

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5. Decide where in the server rack you want to install the
Matrix Switch.
6. Insert the M5 Cage Nuts (two per mounting post) into the
square mounting holes on the Server Rack’s Mounting
Posts.
7. Align the Mounting Brackets with the M5 Cage Nuts on
the Server Rack’s Mounting Post.
8. Insert an M5 Screw (two per mounting post) through the
front Mounting Bracket (rail) and into the M5 Cage Nut.
9. Tighten the Mounting Screws using a Phillips Head
Screwdriver, be careful not to over-tighten.
Web Interface
The Matrix Switch’s built-in Web Interface enables you to
control all primary functions:
• Switch
• EDID Settings
• System Settings
• Admin - Logout
Connecting the Matrix Switch to a Computer
Connect the Matrix Switch to a Computer on the same
network.
Accessing the Web Interface
1. Open a Web Browser on the Computer. Make sure that the
Computer is connected to the same network as the Matrix

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Switch.
2. Enter the Matrix Switch’s default IP address (192.168.1.50)
into the web address bar on the Web Browser.
3. On the Login screen, enter the Username (admin) and
Password (admin)
Login screen
4. Once you have logged into the Web Interface the Switch
tab will appear.

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Switch
Setting an I/O Position
1. On the Switch tab, click on an Output. The Output will
highlight indicating that it was selected.
Output
2. Click on the Inputs that you want to connect to the selected
Output.
3. Repeat Steps 1 - 2 to congure the other Outputs.
Changing Output/Input Name
1. On the Switch tab, select the Edit icon on the Output
you wish to change.

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2. The Output Name screen will appear.
Output Name screen
3. Enter a new name in the Name eld. The Name eld has an
8-character limitation.
4. Click on the Save button to save the new name.
Muting/Unmuting a Channel
1. On the Switch tab, select the Mute/Blank Button on the
Output Channel you want to mute/blank out.
Note: When the Mute/Blank Button is selected the audio
(Mute) and video (Blank) on the selected Output Channel
with turn O.
2. The icon will appear crossed out, indicating that the
corresponding Output Channel has been muted/blanked
out.
3. Click the Mute/Blank icon a second time to reactivate the
Output Channel.

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Creating an I/O Position Preset
1. On the Switch tab, set up Input/Output positions (see
Setting an I/O Position).
2. Click on the Store Current I/O Position icon (top right).