Steelcase Flex Height-Adjustable Desk User manual

Flex Collection
Height-Adjustable Desk
User Guide
Doc# 157079
Rev A

WARNING
Crush Hazard – Keep Clear
RISK OF SERIOUS INJURY OR DEATH
Raising or lowering desk can trap or crush body parts.
DO NOT OPERATE THIS EQUIPMENT UNLESS PROPERLY
TRAINED. Read this guide first.
DO NOT ALLOW USE BY CHILDREN or people unable to
understand the risks and to safely adjust desk height.
MAINTAIN >1” (25 mm) GAP ABOVE OBJECTS ON DESK
AT MAX HEIGHT, AND BETWEEN DESK AND ADJACENT
OBJECTS. Locate desk, accessories and nearby objects to allow
movement of desktop through full range without pulling cords,
trapping body parts or colliding with anything (shelves, electrical
plugs and cords, door knobs, window sills, storage cabinets, etc.).
DO NOT PLACE FEET OR OTHER BODY PARTS ON CABINETS
OR OBJECTS BELOW DESKTOP.
This powered, adjustable height desk appliance is not intended for
use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with
appliance.

PRODUCT SPECIFICATION
Range of Adjustment Extended Height: 22.6"–48.7"
(575mm–1237mm)
Glide Adjustment 6mm
Distributed Weight Capacity Base supports a maximum distributed
weight load of:
2-Leg: 277lbs (126kg)*
Wire Management Included Yes
Controller Simple Touch, Active Touch
Decibel Rating < 55 dBA
Volts 2-Leg: 100–240V AC
Frequency & Phase 50–60Hz, Single-Phase
Amps 2-Leg: 4.5A max
Watts 2-Leg: 450W
Standby Power 0.1W
Adjustability Speed 1.5"/sec (38.1mm/sec)
Duty Cycle 10% (2 min. on, 18 min. off)
*See spec guide for weight of each feature or refer to label on the underside of the
worksurface for weight limits on the desk.
Tip: When calculating lifting
capacity, subtract the weight of
the worksurface, understructure
and options (i.e. power and data
access door).

HEIGHT ADJUSTMENT CONTROLLERS
Simple Touch Controller
OPERATING THE CONTROLLER
The desk adjusts via the simple touch
controller.
•Lift up or press down on the controller to
reach the desired desk height.
•The desk will continue to move up or
down until the controller is released
or the minimum or maximum height is
reached.
Note: The user must continuously lift up or
press down the controller in order for the
desk to move.
Active Touch Controller
OPERATING THE CONTROLLER
The desk adjusts via the active touch
controller.
•Lift up or press down on the controller to
reach the desired desk height.
The display will show the current height
of the desk
•To switch to a stored height in memory,
tap twice on the controller in quick
succession in the direction you want the
desk to move. The desk will move up
or down until it has reached the stored
height.
•Or when lifting or pressing down on the
controller, the desk will pause at the
stored preset. Release the controller to
stop at the stored height.
Note: To bypass stored heights, continue
to lift or press down. The desk will pause
briefly before continuing until the minimum
or maximum height is reached.
Note: To stop the desk from traveling to
the stored height, lift or press down on the
controller.
WARNING
This controller allows the desk
to move to a saved height
without continuously touching
the controller. Be sure no
people or objects are in the
path of the desk. Never allow
children to operate this desk
as injury or property damage
could occur.
Note: For a visual
demonstration, please visit
youtube.com/steelcasetv

Active Touch Controller
STORE HEIGHT INTO MEMORY
To set into memory the desired height for either seated or standing work, use
the two memory position buttons.
•Lift up or press down on the controller to reach the desired desk height.
•Press and hold the memory position button, 1or 2, for one second until the
number 1 or 2 flashes and the light guide fills.
•To save an additional height, repeat this sequence using the 1or 2button.
•To clear all stored memory positions, press and hold the 1and 2buttons
simultaneously, for one second, until the display flashes “PRESET CLEAR”
and the light guide fills.
•With the control box in standby mode, the desk can lose power without
affecting the Synchronization of the lifting columns. However, if the control
box is still active and not in standby mode, a power loss will require that the
lifting columns be re-synchronized.
•Power fluctuations and brownouts can also cause the need for
resynchronization.
Note: The control box does not reset (initialize) by being unplugged and
plugged back in. Refer to the power cycle procedure below.
POWER CYCLE THE CONTROL BOX:
•In the unlikely event an error occurs, and the desk is unresponsive, disconnect
power to the desk for at least 10 seconds to reset the control box.
•Reconnect power to the desk and synchronize the lifting columns as
outlined below.
MEMORY RESET OF CONTROLLER
In the unlikely event that an error occurs, the controller may need to be reset to
the factory settings.
If using the Active Touch Controller
•Press hold the 1, 2and buttons simultaneously for eight seconds.
•Continue to press and hold as the display cycles past “ADJUST HEIGHT”
and the actual desk height until the display flashes “MEMORY RESET” and
the light guide fills.
•Synchronize the lifting columns as outlined below.
If using the 4 Preset Programmable Controller
•Press and hold the up-down buttons simultaneously for five seconds to reset
the control box.
•Synchronize the lifting columns as outlined below.

Active Touch Controller
SYCHRONIZING LIFTING COLUMNS
•Operate the desk all the way down to the lowest position, and release.
•Press down on the controller or down button, and hold.
•After two seconds, the desk will move up and down, settling to its correct ‘button’
position.
•The lifting columns are now synchronized via the software in the control box.
•Operate the desk all the way up and down to confirm proper function.position.

CABLE MANAGEMENT
When installing equipment, either on the worksurface or below, be sure that the
connecting cables are free from obstruction. Flex offers cable brackets and
a PET cable tray as option to help manage excess cables/wires on the underside
of the worksurface.
WORKSTATION DESIGN TIPS
•Ensure that power cords for all accessory items – computer, lights, monitors,
etc. – are of sufficient length to reach outlets throughout the range of
worksurface height adjustment. Do not subject the cords to any strain while
height adjustment is taking place.
•Always check for proper operating clearance before placing any item on,
above or below the worksurface.
MAINTENANCE AND CLEANING
Regularly clean dust and dirt from lifting columns. To ensure all surfaces are
thoroughly cleaned, make sure the lifting columns are fully extended to their
maximum height. Also, be sure to inspect cables and lifting columns for
damage. Check all connections for both correct function and secure mounting.
Caution: A damp cloth is recommended. To protect the painted surfaces, use a
cleanser that is not highly alkaline or acidic. A pH-neutral product is ideal.
Note: Please do not move the desk without help. Refer to the guidelines at the
end of the assembly instructions, or contact your facilities group for assistance.
TROUBLESHOOTING
If you are having trouble with your desk, try the simple steps outlined below.
If problems persist, please refer to the Steelcase Flex Collection Height-Adjustable
Desk troubleshooting guide.
POWER-SAVING CONTROL BOX:
•The control box automatically powers down into ‘standby’ mode after 10
seconds of inactivity.
•During standby mode, the control box only consumes 0.1 watt of power.

Troubleshooting
SET CHANGE OF POSTURE TIMER
The desk is equipped with Active Motion, which delivers a subtle up/down
motion signaling when it is time to move. The timer is set in 15 minute
increments, from 15-90 minutes.
•Press and hold the button for one second and cycle through until your
preferred time is shown. Release the button to select. The light guide fills
to save the selection.
•The icon will appear in the bottom right of the height display to indicate
that a timer is active. TIP: To wake the controller from sleep mode to view the
icon, press any button on the controller.
Note: If you do not change postures within five (5) minutes of the Active Motion
reminder, the timer will reset to OFF. You will need to set the posture reminder
time again.
PAIR THE APP TO THE DESK
•To download the free Steelcase Rise app, visit steelcase.com/rise. The app
is compatible with both iOS and Android devices and allows you to connect
to the desk via Bluetooth in order to track sitting and standing activity.
•In your phone settings, set Bluetooth to On.
•On the controller, press and hold the 2and buttons simultaneously
for 2 seconds, until the desk identification number appears
(e.g. ID DESK - 1234).
•In the app, select the identification number that matches the desk you are
pairing to. Your phone should read “Connected”.
•The controller will display “ PAIRED” when successful.
•To exit from display, press any button on the controller.
•The will appear in the upper right corner of the height display to indicate
the desk is paired. TIP: To wake the controller from sleep mode to view the
icon, press any button on the controller.
ADJUSTING THE HEIGHT DISPLAYED
•It may be necessary to adjust the height displayed, which is set to the default
setting from the factory.
•Press hold the 1, 2and buttons simultaneously for four seconds.
•The display will flash “ADJUST HEIGHT”, and then the current desk height
will flash on the display.
•Lift up or press down on the controller to change the height displayed. The new
desk height will flash until the light guide fills.
TIP: The desk should not move during this step.
SWITCH DISPLAY FROM INCHES TO CENTIMETERS
•Press and hold the 1 and buttons simultaneously for three seconds, to
change the display from “INCH” to “CM”. The new selection will flash until
the light guide fills.

Troubleshooting
RESETTING THE ACTIVE TOUCH DISPLAY HEIGHT
•Press 1, 2, 1, 2. The text will begin blinking “SELECT”, “HEIGHT”.
•Lift up or press down on the controller to scroll through the starting height options.
•Once the correct height has been chosen, pause for 2 seconds.
•The light guide will fill. When all three bars are full, the starting height is saved.
ERROR CODES
•In the event of a fault, the display may show an error code number and
brief description. Refer to Steelcase Flex Collection Height-Adjustable Desk
troubleshooting guide for further instruction.

www.steelcase.com/ology/userguide/ar
Om dit document in het Nederlands, bezoek te downloaden
www.steelcase.com/ology/userguide/nl
Pour télécharger ce document en français, visitez
www.steelcase.com/ology/userguide/fr
日本語でこの文書をダウンロードするには、
www.steelcase.com/ology/userguide/ja を訪問
한국어로이 문서를 다운로드하려면,
www.steelcase.com/ology/userguide/ko 를 방문
Para baixar este documento em Português, visita
www.steelcase.com/ology/userguide/pt
Дпя загрузки этого документа на русском языке зайдите на
www.steelcase.com/ology/userguide/ru
Para descargar este documento en español, visite
www.steelcase.com/ology/userguide/es
如需下载中文版文件，请访问
www.steelcase.com/ology/userguide/cn
Để tải xuống tài liệu này bằng tiếng Việt, hãy vào
www.steelcase.com/ology/userguide/vn
Visit steelcase.com
Part Number # 1369206001
All rights reserved. All specifications subject to change without notice. Printed in U.S.A.
