Steelcase Ology User manual

User Guide
Ology

Max.
Min.
>1"
(25mm)
>1"
(25mm)
>1"
(25mm)
WARNING
Crush Hazard – Keep Clear
RISK OF SERIOUS INJURY OR DEATH
Raising or lowering desk can trap or crush body parts.
DO NOT OPERATE THIS EQUIPMENT UNLESS PROPERLY
TRAINED. Read this guide first.
DO NOT ALLOW USE BY CHILDREN or people unable to
understand the risks and to safely adjust desk height.
MAINTAIN >1" (25 mm) GAP ABOVE OBJECTS ON DESK
AT MAX HEIGHT, AND BETWEEN DESK AND ADJACENT
OBJECTS. Locate desk, accessories and nearby objects to allow
movement of desktop through full range without pulling cords,
trapping body parts or colliding with anything (shelves, electrical
plugs and cords, door knobs, window sills, storage cabinets, etc.).
DO NOT PLACE FEET OR OTHER BODY PARTS ON CABINETS
OR OBJECTS BELOW DESKTOP.
2
1
3
X
NO CHILDREN

HEIGHT ADJUSTMENT CONTROLLERS
Simple Touch Controller
OPERATING THE CONTROLLER
The desk adjusts via the simple touch controller.
•Lift up or press down on the controller to reach the desired
desk height.
•The desk will continue to move up or down until the controller is
released or the minimum or maximum height is reached.
Note: The user must continuously lift up or press down the
controller in order for the desk to move.
Note: For a visual demonstration, please visit
youtube.com/steelcasetv

HEIGHT ADJUSTMENT CONTROLLERS
Active Touch Controller
OPERATING THE CONTROLLER
The desk adjusts via the active touch controller.
•Lift up or press down on the controller to reached the desired
desk height. The display will show the current height of the desk.
•To switch to a stored height in memory, tap twice on the
controller in quick succession in the direction you want the desk
to move. The desk will move up or down until it has reached the
stored height.
•Or when lifting or pressing down on the controller, the desk will
pause at the stored preset. Release the controller to stop at the
stored height.
Note: To bypass stored heights, continue to lift or press down.
The desk will pause briefly before continuing until the
minimum or maximum height is reached.
Note: To stop the desk from traveling to the stored height, lift or
press down on the controller.
WARNING This controller allows the desk to move to a saved
height without continuously touching the controller. Be sure no
people or objects are in the path of the desk. Never allow children
to operate this desk as injury or property damage could occur.
STORE HEIGHT INTO MEMORY
To set into memory the desired height for either seated or standing
work, use the two memory position buttons.
•Lift up or press down on the controller to reach the desired
desk height.
•Press and hold the memory position button, 1or 2, for one
second until the number 1 or 2 flashes and the light guide fills.
•To save an additional height, repeat this sequence using the
1or 2button.
•To clear all stored memory positions, press and hold the
1and 2buttons simultaneously, for one second, until the
display flashes “PRESET CLEAR” and the light guide fills.

SET CHANGE OF POSTURE TIMER
The desk is equipped with Active Motion, which delivers a subtle
up/down motion signaling when it is time to move. The timer is set
in 15 minute increments, from 15-90 minutes.
•Press and hold the button for one second and cycle through
until your preferred time is shown. Release the button to
select. The light guide fills to save the selection.
•The icon will appear in the bottom right of the height display
to indicate that a timer is active. TIP: To wake the controller from
sleep mode to view the icon, press any button on the controller.
Note: If you do not change postures within five (5) minutes of the
Active Motion reminder, the timer will reset to OFF. You will
need to set the posture reminder timer again.
PAIR THE APP TO THE DESK
•Download the free Personal Assistant Rise app by Steelcase,
which is compatible with both android and iOS devices, from
the App stores. The app allows you to connect to the desk via
Bluetooth and allows you to track sitting and standing activity.
•In your phone settings, set Bluetooth to On.
•On the controller, press and hold the 2and buttons
simultaneously for 2 seconds, until the desk identification
number appears (e.g. ID DESK - 1234).
•In the app, select the identification number that matches the
desk you are pairing to. Your phone should read “Connected”.
•The controller will display “BLUETOOTH PAIRED” when
successful.
•To exit from the display, press any button on the controller.
•The will appear in the upper right corner of the height display
to indicate the desk is paired. TIP: To wake the controller from
sleep mode to view the icon, press any button on the controller.
ADJUSTING THE HEIGHT DISPLAYED
•It may be necessary to adjust the height displayed, which is set
to the default setting from the factory.
•Press and hold the 1, 2and buttons simultaneously for four
seconds.
•The display will flash “ADJUST HEIGHT”, and then the current
desk height will flash on the display.
•Lift up or press down on the controller to change the height
displayed. The new desk height will flash until the light guide fills.
TIP: The desk should not move during this step.
SWITCH DISPLAY FROM INCHES TO CENTIMETERS
•Press and hold the 1and buttons simultaneously for three
seconds, to change the display from “INCH” to “CM”. The new
selection will flash until the light guide fills.
ERROR CODES
•In the event of a fault, the display may show an error
code number and brief description. Refer to the Ology
troubleshooting guide for further instruction.

4 Preset Programmable Controller
with Digital Display
OPERATING THE CONTROLLER
•Press and hold either the up or down button to reach the
desired height. The digital-display controller will display the
current height of the desk.
•To switch to a stored height in memory, use the four memory
position buttons. Press and hold the numbered button that has
the saved height stored into memory.
•The user must continuously hold down the button in order for
the desk to move.
STORE HEIGHT INTO MEMORY
To set into memory the desired height for either seated or standing
work, use the four memory position buttons.
•Press either the up or down button to reach the desired height.
•Press the sbutton once.
•The digital-display will flash sfor three seconds. During this
time press your choice of memory position buttons 1-3 or the
collaboration button to set that particular height. The digital-
display will store by showing s1, s2, s3 or s4 for one second.
•To save additional heights repeat this sequence using the
remaining three buttons.
•Recommended collaboration height should be set to 40".
ADJUSTING THE HEIGHT DISPLAYED
It may be necessary to adjust the height displayed. The controller
will show 68 cm or 22.6" at its lowest setting, which is the default
setting from the factory.
•At the same time press the sbutton and the up or down
button, until the digital-display shows the correct height.
SWITCH DISPLAY FROM INCHES TO CENTIMETERS
Press and hold the sbutton to change the displayed height from
inches to centimeters.
ERROR CODES
In the event of a fault, the digital-display may show an error code.
Refer to the Ology troubleshooting guide for further instructions.
Ology desk controls
243160 (up/down)
243161 (4 presets)
21 Sep 15

Cable Management
When installing equipment, either on the worksurface or below,
be sure that the connecting cables are free from obstruction.
Ology offers a cable riser, cable brackets or a cable basket to help
manage excess cables/wires on the underside of the worksurface.
Workstation Design Tips
•Ensure that power cords for all accessory items – computer,
lights, monitors, etc. – are of sufficient length to reach outlets
throughout the range of worksurface height adjustment.
Do not subject the cords to any strain while height adjustment
is taking place.
•Always check for proper operating clearance before placing
any item on, above or below the worksurface.
•Please use a volt meter to ensure that every outlet into which
a height adjustable desk will be connected has 120 volts,
plus or minus 10 volts, between the hot and neutral contacts
(the parallel openings) BEFORE the height-adjustable desk is
plugged in. If this voltage reading is above 130 volts, please
contact the building electrician for correcting the building wiring.
Maintenance and Cleaning
Regularly clean dust and dirt from lifting columns. To ensure all
surfaces are thoroughly cleaned, make sure the lifting columns are
fully extended to their maximum height. Also, be sure to inspect
cables and lifting columns for damage. Check all connections for
both correct function and secure mounting.
Caution: A damp cloth is recommended. To protect the painted
surfaces, use a cleanser that is not highly alkaline or acidic.
A pH-neutral product is ideal.
Note: Please do not move the desk without help. Refer to the
guidelines at the end of the assembly instructions, or contact your
facilities group for assistance.
Troubleshooting
If you are having trouble with your desk, try the simple steps
outlined below. If problems persist, please refer to the Ology
troubleshooting guide.
POWER-SAVING CONTROL BOX:
•The control box automatically powers down into ‘standby’ mode
after 10 seconds of inactivity.
•During standby mode, the control box only consumes
0.1 watt of power.

•With the control box in standby mode, the desk can lose power
without affecting the synchronization of the lifting columns.
However, if the control box is still active and not in standby
mode, a power loss will require that the lifting columns be
re-synchronized.
•Power fluctuations and brownouts can also cause the need
for re-synchronization.
Note: The control box does not reset (initialize) by being unplugged
and plugged back in. Refer to the power cycle procedure below.
POWER CYCLE THE CONTROL BOX
•In the unlikely event an error occurs, and the desk is
unresponsive, disconnect power to the desk for at least 10
seconds to reset the control box.
•Reconnect power to the desk and synchronize the lifting
columns as outlined below.
MEMORY RESET OF CONTROLLER
In the unlikely event than an error occurs, the controller may need
to be reset to the factory settings.
If using the Active Touch Controller
•Press and hold the 1, 2and buttons simultaneously for eight
seconds.
•Continue to press and hold as the display cycles past
“ADJUST HEIGHT” and the actual desk height until the display
flashes “MEMORY RESET” and the light guide fills.
•Synchronize the lifting columns as outlined below.
If using the 4 Preset Programmable Controller
•Press and hold the up-down buttons simultaneously for five
seconds to reset the control box.
•Synchronize the lifting columns as outlined below.
SYNCHRONIZING LIFTING COLUMNS:
•Operate the desk all the way down to the lowest position,
and release.
•Press down on the controller or down button, and hold.
•After two seconds, the desk will move up and down, settling to
its correct ‘bottom’ position.
•The lifting columns are now synchronized via the software
in the control box.
•Operate the desk all the way up and down to confirm
proper function.

Range of Adjustment 22.6" – 48.7"
(574 m m – 1,237 mm)
Glide Adjustment ½" (14 mm)
1" (25 mm) optional
Distributed Weight Capacity
Tip: When calculating lifting capacity,
subtract the weight of the
worksurface, understructure and
options (i.e. integrated rail, power
and data access door or soft edge).
Base supports a maximum
distributed weight load of:
2-leg: 314 lbs (142.4 kg)*
3-leg: 471 lbs (213.6 kg)*
Wire Management Included Yes
Controller Simple Touch, Active Touch,
Digital Preset
Decibel Rating < 55 dBA
Volts 2-leg: 120V AC
3-leg: 100 – 240V AC
Frequency & Phase 60 Hz, Single-Phase
Amps 2-leg: 2.5A
3-leg: 3.75A
Watts 2-leg: 300W
3-leg: 450W
Standby Power 0.1W
Adjustability Speed 1.5"/sec. (38.1 mm/sec)
Duty Cycle 10% (2 min. on, 18 min. off)
*See spec guide for weight of each feature or refer to label on the
underside of the worksurface for weight limits on the desk.
Product Specification

Part Number # 939501824 Rev. F - 2/18 © 2018
All rights reserved. All specifications subject to change without notice. Printed in U.S.A.
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