Stern Engineering NEPTUNE SHOWER PANEL B Product manual

1
INSTALLATION AND MAINTENANCE GUIDE
NEPTUNE SHOWER PANEL B / E
1000 TB / 1000 TE

INDEX
 TECHNICAL DATA
 PRE-INSTALLATION INFO
 PACK CONTENTS
 INSTALLATION
 SETTINGS ADJUSTMENT
 BATTERY REPLACEMENT
 MAINTENANCE
Filters cleaning instructions
Care and cleaning of chrome and special nishes
 SPARE PARTS LIST
 WARRANTY
 TROUBLE SHOOTING


TECHNICAL DATA
NEPTUNE SHOWER PANEL B

NEPTUNE SHOWER PANEL E

Power Supply B versions Internally mounted IP67 battery box
with  X .V batteries
Power Supply E versions IP Encapsulated transformer
Recommended water pressure for B\E models .. bar  PSI
Recommended water pressure for  B\E
models .. bar .PSI
Maximum hot and cold pressure dierence . bar
Preset sensor range  +/  mm
Max. Hot water supply °C
Short term thermal disinfection temperature °C
WARNING: danger of scalding!
Flow rate
 LPM.
Flow restrictor located in the shower
head
NEPTUNE SHOWER PANEL 1000 B

NEPTUNE SHOWER PANEL 1000 E



PRE-INSTALLATION INFO
CHECK CONTENTS
Separate all parts from the packaging and check each part with the “Pack contents”
section.
Pay attention to the dierent models variations.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your electronic faucet until you
obtain the missing parts.
WARNINGS
Do not install facing a mirror or any other electronic system operated by an infrared
sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of
. meters between the faucet and any other objects.
PREPARATION FOR INSTALLATION
Flush water supply lines thoroughly before installing the faucet. Do not allow dirt,
Teflon tape or metal particles to enter the faucet.
Shut o water supply.
IMPORTANT
All plumbing is to be installed in accordance with applicable codes and regulations.


PACK CONTENTS
Familiarize yourself with the part names and conrm that the parts are included.
 x Shower panel with Prox
sensor and attachments
x Shower head  ( LPM) x Shut o valve /”
x Screws #X /”  x anchors
 x Allen Key  mm  x Allen Key . mm
 x Allen Key  mm x Support
 x Filter
IP  BATTERY BOX
IP  ENCAPSULATED
TRANSFORMER
B VERSION
E VERSION


PACK CONTENTS
Familiarize yourself with the part names and conrm that the parts are included.
 x Shower panel with Prox
sensor and attachments
x Shut o valves /”
x Filters
x Shower head  ( LPM)
x Screws #X /”  x anchors
 x Allen Key  mm  x Allen Key . mm
 x Allen Key  mm x Support
IP  BATTERY BOX
IP  ENCAPSULATED
TRANSFORMER
B VERSION
E VERSION


INSTALLATION

Shut o the water supply. Drill two
top holes for the support and one
bottom hole in the wall according to
the panel dimensions and drive the
anchors in.
Secure the support to the two top
holes using 2 screws.

Assure that the cable coming from
the prox sensor to the solenoid
valve is connected.

For battery operated versions:
Connect the other cable coming
from the prox sensor to the battery
box connector.
For transformer operated versions:
a. Connect the extension cable
coming out of the waterproof
power cable pass, through to
the encapsulated transformer
connector.
b. Assure that the power supply
cable and the prox sensor cable are
connected.
TO THE PROX SENSOR
FROM THE PROX SENSOR
FROM THE PROX SENSOR


INSTALLATION

Assemble the shower head 9000
on the shower head basis already
installed on the shower panel and
secure it into place using the 2mm
Allen key.
NOTE: The shower head  is provided
with a LPM flow restrictor, combined in the
shower head basis that is already installed
on the shower head panel.
If you do not wish to restrict the flow, remove
the flow restrictor with an mm Allen key.

Connect the shut o valve\s to the
water inlet\s at the top cover of the
shower panel.
IMPORTANT: Make sure that the
lter\s is\are installed between
the shut o valve\s and the water
inlet\s.
Mount the shower panel on the
support.
Secure the shower panel bottom
cover to the wall using a screw.

Connect the shut o valve\s to the
water supply pipe\s. Turn on the
water supply and check for leaks.


ADJUSTING THE WATER TEMPERATURE
Unscrew the regulation knob screw and
remove the regulation knob.

Process to the °C settings by turning the
spindle and measure the water temperature
with a thermometer. The setting is correct
when a temperature of mixed water of °C
is achieved. Assemble the regulation knob to
°C position. The anti scalding knob must
correspond to the °C stop in the stop ring,
without moving the spindle.
Tighten the regulation knob screw.
THE MIXER IS NOW CALIBRATED ACCORDING TO THE SITE SPECIFIC CONDITIONS.
The shower has been factory calibrated to °C under ideal installation conditions.
Due to variations in site conditions, the mixed water temperature may need adjustments
to match the site conditions and make sure that it is safe.
NOTE: Make sure to always
use a thermometer with
proven accuracy.


SETTINGS ADJUSTMENT
DETECTION
RANGE
DELAY IN
TIME
SECURITY
TIME
FLOW TIME
DELAY OUT
TIME
TEMPORARY
OFF FUNCTION
RESET
HYGIENE
FLUSH
WAVE
WAVE
WAVE
WAVE
WAVE
PROX
PROX
PROX
PROX
PROX
PROX
PROX


SETTINGS ADJUSTMENT
ADJUSTING THE SETTINGS WITH THE REMOTE CONTROL
If necessary, the sensor settings can be adjusted as following:
Shut o the water supply. In order to adjust the sensor with the remote control, hold
the remote control straight in front of the sensor in a distance of about 6-8”
(cm). Choose the function you want to adjust by pressing once on one of the
function buttons. Aer pressing once on a specic function button, a quick flashing
of the red light at the front of the sensor will occur. At this stage, you can change the
setting by pressing the (+) or the (-) buttons, every push will increase or decrease one
level. Aer nishing the adjustment, turn the water supply back on.
DETECTION RANGE: Only if necessary, use the remote control to adjust
the sensor range as follows:
Press the RANGE button. Wait until a quick flashing of the red light of
the sensor eye is perceived. Then, press + to increase the one level and
– to reduce it every push will increase or decrease one level.
NOTE: Once you have changed the detection range with the remote control, this dis-
tance will be remembered by the sensor, even if the power source is disconnected.
SECURITY TIME: The Security time, prevents continuous running of
water due to reflections or vandalism. By default, if the sensor is
covered for more than 10 minutes the water flow will shut automatically.
To resume regular operation any obstruction must be removed.
Press the SEC button. Wait until a quick flashing of the red light of the
sensor eye is perceived. Then, press + to increase the security time and
– to reduce it.
DELAY IN TIME: It is recommended to change the delay in time for flush
valves for urinals or toilets only.
If required, the delay in time can also be modied in showers as
follows:
Press the IN button. Wait until a quick flashing of the red light of the
sensor eye is perceived. Then, press + to increase the delay in time and
– to reduce it.
WAVEPROX
PROX
DELAY OUT
TIME
PROX


SETTINGS ADJUSTMENT
Delay OUT time: This button allows modifying the water flow time aer
the user removes his hands from the shower. A delay out time close to
0 will save more water. An increased delay out time will make the user
experience more comfortable.
If required, the delay out time can be modied as follows:
Press the OUT button. Wait until a quick flashing of the red light of the
sensor eye is perceived. Then, press + to increase the delay out time
and – to reduce it.
 hour hygiene flush: This model includes a 24 hours hygiene flush
which is disabled. To activate the hygiene flush, press the clock button.
Wait until a quick flashing of the red light of the sensor eye is perceived.
Then press + to activate the hygiene flush. To disable it again, press – to
deactivate it.
Temporary O function: This function is ideal to perform any kind of ac-
tivity in front of the sensor without operating the system (for example,
cleaning).
The shower will remain shut for 2 minutes when this button is pressed
once. To cancel this function and to return to normal operation press the
On/O button again or wait 2 minutes.
Reset button: This function restores all the factory settings except for
the sensor range. If required, press the Reset button and without releas-
ing it, press the + button once.
FLOW TIME: This function determines the water flow time once the user
operates the system. Press the two waves button. Wait until a quick
flashing of the red light of the sensor eye is perceived. Then, press + to
increase the flow time and – to reduce it.
WAVE
PROX
WAVEPROX
WAVEPROX
WAVEPROX


Battery models only
LOW BATTERY INDICATOR
The Neptune Shower Panel has an advanced battery level management system
consisting of 2 steps. At the rst step, the battery still has enough power to open and
close the solenoid valve. And allows the solenoid valve to open. At the second step
the battery might not have enough power to open and close the solenoid valve. In
this case, the battery level management system does not allow the solenoid valve to
open. Instead of providing an opening and closing pulse, the systems provides two
closing pulses.
BATTERY REPLACEMENT INSTRUCTIONS
BATTERY REPLACEMENT

Unscrew the  screws at the
bottom of the battery cover
located at the bottom cover
of the panel.

Pull out the battery cover with
the IP battery box attached
on it.
The IP battery box is
attached to the battery cover
with a reusable Velcro ribbon.


BATTERY REPLACEMENT

Carefully Open the battery box
and remove the old batteries.
Replace the used batteries
with six new .V AA batteries.
Close the box ensuring that
the 0-ring is inserted in the
right position on its groove
(please do not unscrew the
plastic nuts on the top of the
box).

Put the battery cover with the
IP battery box attached on
it, back into place.
If separated, please remember
to reattach the battery box to
the the battery cover with the
Velcro ribbon

Screw in the 2 screws at the
bottom of the battery cover
located at the bottom cover of
the panel.
In order to avoid entering
the adjusting mode, wait 10
seconds aer replacing the
battery, before operating the
system.
IMPORTANT: Spent batteries should not be disposed of with normal
household waste. Contact your local authority for information on
waste disposal and recycling.


MAINTENANCE
This Neptune Shower Panel is provided with a stainless steel lter\s preventing
foreign particles to enter the lines. If the water flow has decreased, this may be
caused by the clogged lter/s. The lter\s can be cleaned as follows:
Filter cleaning instructions:
1. Shut o the water supply to the shower panel by turning o the cut o valve.
2. Disconnect the cut o valve\s from the water inlet\s at the top cover of the shower
panel.
3. Remove the lter\s and wash it\them under running water.
4. Reassemble the lter\s.
5. Reconnect the cut o valve\s to the water inlet\s at the top cover of the shower
panel.
6. Turn on the water supply. Make sure that there is no water leakage.
Care and cleaning of chrome and special nishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the
like. Use of any prohibited cleaning or maintenance products or substances could
damage the surface of the shower control. For surface cleaning use ONLY soap and
water, then wipe dry with clean cloth or towel.
When cleaning bathroom tiles, the shower controls should be protected from any
splattering of harsh cleansers.


SPARE PARTS LIST
NEPTUNE SHOWER PANEL B/E
SEALS AND SCREWS KIT 07210125
INLET NIPPLE KIT 07246014
MOUNTING KIT 07280009
NIPPLE KIT 07246015
WAVE ON/OFF SENSOR P FOR SHOWER PANEL 07220256
PROX SENSOR P FOR SHOWER PANEL 07220164
SOLENOID BS-HOUSING KIT 07231013
10-PACK SOLENOID VALVE KIT 07232000
BATTERY BOX 06530052
TRANSFORMER 06522097
PIPE NIPPLE KIT 07246016
NEPTUNE SHOWER PANEL B/E
SEALS AND SCREWS KIT 07210124
INLET NIPPLE KIT 07246013
MOUNTING KIT 07280009
THERMOSTATIC CARTRIDGE 07110014
NUT FOR THERMOSTAT 07055137
THERMOSTATIC HANDLE KIT 07110021
ADAPTER FOR HANDLE KIT 07260018
WAVE ON/OFF SENSOR P FOR SHOWER PANEL 07220256
PROX SENSOR P FOR SHOWER PANEL 07220164
SOLENOID BS-HOUSING KIT 07231013
10-PACK SOLENOID VALVE KIT 07232000
BATTERY BOX 06530052
TRANSFORMER 06522097
PIPE NIPPLE KIT 07246016


LIMITED WARRANTY
Y. Stern Engineering Ltd. warrants that its electronic products will be free of defects in
material and workmanship during normal use for two years from the date the product is
purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair,
provide a replacement part or product, or make appropriate adjustments. Damage
caused by accident, misuse, or abuse is not covered by this warranty. Improper care
and cleaning will void the warranty. Proof of purchase (original sales receipt) must be
provided to Stern Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other
incidental or consequential costs other than those noted above. In no event shall the
liability of Stern Engineering Ltd. exceed the purchase price of the product.
If you believe that you have a warranty claim, contact your Stern Distributor, Dealer or
Plumbing Contractor. Please be sure to provide all pertinent information regarding your
claim, including a complete description of the problem, the product, model number,
the date the product was purchased, from whom the product was purchased and the
installation date. Also include your original invoice.
Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage
due to installation error, incorrect maintenance, wear and tear, battery, product
abuse, or product misuse, whether performed by a contractor, service company, or the
consumer. This warranty does not cover product damage caused by the following:
- Incorrect installation.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Use of the soap outside of viscosity specications.
- Alteration of the original soap/foam dispenser components (including pipes).


TROUBLESHOOTING
* “Security Mode”: If the sensor is covered for more than  sec. the faucet will automatically shut off
water flow. To return to normal operation remove any blockage.
** In this case, the water flow will stop anyway after  seconds because of the security time.
* “Security Mode”: If the sensor is covered for more than 10 min. the shower will
automatically shut o water flow.
To return to normal operation remove any blockage.
SOLUTIONCAUSEINDICATORPROBLEM
Replace battery.Low battery.
1.Sensor flashes
continuously when
user’s hand/body are
within the sensor’s
range.
No water coming out of
the shower head:
Increase the range.1. Range is too short.
2. Red light in the
sensor does not flash
once when user’s
hand/body are within
the sensor’s range.
Decrease the range.2. Range is too long.
The battery must be
replaced.
3. Battery is completely
used up
4. Unit is in “Security
Mode”*
Eliminate cause of reflec-
tion.
5. Sensor is picking up re-
flections from the washbasin
or another object.
Connect the electronic
unit connectors to the
solenoid.
1. Connectors between the
electronic unit and solenoid
are disconnected.
3. Red light in the sen-
sor flashes once when
user’s hand/body are
within the sensor’s
range.
Check the solenoid valve.2. Check the solenoid valve.
Reduce the supply water
pressure.
4. The water supply pressure
is higher than 8 bar.
Check the solenoid valve.Check the solenoid valve.
1. Sensor flashes once
when user’s hand/body
are within the sensor’s
range.
Water flow does not
stop:
Clean or eliminate case of
interference.
1. Sensor is dirty or covered
2. Red light in the
sensor does not flash
once when user’s
hand/body are within
the sensor’s range. Decrease the range or
eliminate cause of reflec-
tion.
2. Sensor is picking up
reflections from mirror or
another object.

18
. -B
 Passaic Avenue, Clifton NJ,, USA
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