Stern Engineering 350980 Product manual
1
TOUCH FREE WALL MOUNTED FOAM SOAP DISPENSER
INSTALLATION AND MAINTENANCE GUIDE
TUBULAR FOAM DISPENSER
INDEX
TECHNICAL DATA
PRE-INSTALLATION INFO
PACK CONTENTS
INSTALLATION
FILLING THE SOAP TANK
SETTINGS ADJUSTMENT
SPARE PARTS LIST
MAINTENANCE
WARRANTY
TROUBLESHOOTING
The information in this document reflects products at the date of printing. Stern Engineering Ltd reserves the right, subject to all applicable laws, at any time, at its sole discretion, and
without notice, to discontinue or change the features, designs, materials and other specications of its products, and to either permanently or temporarily withdraw any of the forgoing
from the market. All information in this document is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to any implied warranties of
merchantability, tnessfor a particular purpose, or non-infringement.Stern Engineering Ltd assumes no responsibility for errors or omissions in the information presented in this document.
In no event shall Stern Engineering Ltd be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever arising out of or in connection with
the use or performance of this information. The tradenames, trademarks, logos and service marks presented in this document, including their design, are the property of Stern Engineering
Ltd or other third parties and you are not permitted to use them without the prior written consent of Stern Engineering Ltd or such third party as may own them.
1
TECHNICAL DATA
Capacity Liter \. oz.
Power Supply V transformer
Soap viscosity Up to cPs
Standard discharge Varies according to viscosity and soap consistency
Sensor range mm +\- mm (Adjustable by remote control)
Soap PH ..
Soap Type clear foaming liquid, no abrasives
TUBULAR FOAM E
2
PRE-INSTALLATION INFO
CORRECT INSTALLATION INCORRECT INSTALLATION
Check contents
Aer opening the package, check each part with the “Pack Contents” section.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install the touch free foam soap dispenser
until you obtain the missing parts.
Warnings
Do not install the system facing a mirror or any electronic system operated by an infrared
sensor.
To prevent reflection problems, it is recommended to keep a minimum distance
of mm between the soap dispenser and any other objects.
IMPORTANT: Keep in mind that when using the faucet installed next to the soap dispenser,
the user hands should not interfere with the soap dispenser sensor detection area.
DO NOT AIM SOAP SENSOR
AT WATER STREAM
3
PACK CONTENTS
Familiarize yourself with the part names and ensure that all the parts are included in your
package.
1 X FOAM DISPENSER BODY
1 X FOAM COMPRESSOR WITH PIPE
1X QUICK CONNECTION FITTING
1 X PUMP ASSEMBLY
WITH BOTTLE SUPPORT
AND SOAP TANK
2 SCREWS AND
2 ANCHORS
12V TRANSFORMER
4
STEP 1 – REMOVE ALL MOUNTING HARDWARE
Drill a hole ( mm) at the designated
installation location of the foam soap
dispenser body.
Drill a small hole ( mm) above the previous
one for the anti-rotation pin. Consult the
diagram.
Remove the hexagonal nut and the disk from
the base of the soap dispenser spout. RECOMMENDED HOLE SIZE
16mm
23-24mm
STEP 2 – INSTALLING THE SOAP DISPENSER
1
Insert the Soap dispenser base and
the anti-rotation pin into the drilled
holes.
Fix the base behind the wall with the
hexagonal nut and the disk.
SOAP DISPENSER BASE
DISK
ANTI-ROTATION PIN
HEXAGONAL NUT
2
Fix the bottle support to the desired
location. The pump MUST be within
reach range of the Com cable and
black supply tube.
INSTALLATION
5
INSTALLATION
3
Connect the tube extending out of
the soap dispenser body to the quick
connection tting at the top of the
foam compressor by snapping it in.
Make sure it is rmly plugged in.
4
Connect the quick connection tting
to the soap dispenser pump.
Make sure it is rmly plugged in.
5
Connect the tube extending from the
foam compressor to the top of the
soap dispenser pump by snapping
it into the quick connection.
IMPORTANT: Make sure to cut the tube to the minimum required length
6
INSTALLATION
STEP 3 – CONNECTING THE POWER SOURCE
1Remove the protective sticker
covering the sensor.
2
Connect the matching connector
from the foam dispenser body
to the compressor unit, and the
compressor unit to the pump
connector.
Please note that since the connector
is water proof, some pressure must
be applied for a prefect seal.
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
IMPORTANT: the contacts connector should be connected properly so that the white
o-ring is not visible and a clicking sound is heard.
PAY ATTENTION: If the contacts connectors are not connected properly, the soap
dispenser pump will not operate properly.
3
Plug the transformer into the
electricity socket and connect the
transformer connector FROM THE TRANSFORMER TO THE SOAP DISPENSER
4
Wait about 10 seconds before
placing your hands in the sensor
range to avoid adjustment mode. 10
SECONDS
ABOUT
7
Unscrew the soap tank from the pump assembly and
pull it out from the bottle support.
Fill the bottle with liquid soap up to the top line. Make
sure the bottle is clean before lling it with soap.
Insert the bottle back into the bottle support.
Screw the soap tank back into the pump assembly.
Make sure the tank is rmly secured into place.
Press and hold the rell button located at the back of
the pump assembly until soap is dispensed from the
soap dispenser spout.
Alternately, use the FILL function on the remote control
(if available). see page 8.
Note: When the soap in the soap tank reaches the
bottom line, the tank needs to be relled.
To rell the soap tank please refer to steps .
FILLING THE SOAP TANK
8
REMOTE CONTROL FUNCTIONS
If available, the foam dispenser remote control can adjust the dispenser’s settings. To
use the remote control hold it in front of the sensor at a distance of cm (”).
Attention: The remote control will not operate out of the recommended range (too close
or too far).
The remote control can be used to adjust the following functions:
1-SOAP QUANTITY
Press the + sign on the SOAP button to increase the soap quantity by increasing the
dispensing time. Press the - button to decrease it.
Indication: continuous blinking blue light in the sensor eye.
2-AIR QUANTITY
To improve soap consistency (“foamability) change the amount air to be mixed. Press the
+ sign on the AIR button to increase the air quantity and the - to
decrease it.
Indication: blinks of the blue light in the sensor eye.
3-RES
This function resets the sensor back to its factory settings.
4-TEMPORARY OFF FUNCTION
3
5
4
This function temporary disables the
dispenser. Use this function to preform
maintenance in front of the sensor without
activating the system (for example: cleaning).
The soap dispenser will shut o for one minute
aer this button is pressed once.
To return to normal operation before the
minute is over, press the On/O button again.
5-FILL THE SOAP TANK
Once the soap tank has been lled \ relled,
press the FILL button. The pump will run for
one minute, priming the piping with soap.
Once soap begins dispensing from the spout,
priming is complete. press the FILL button
again to stop the priming before the minute is
over.
Indication: continuous solid blue light in the
sensor eye.
9
SPARE PARTS LIST
Seals & Screws Kit Tubular Foam 07210098
10-Pack Sensor Kit Tubular Foam 07220338
Soap Dispenser Pump 07222013
Pump+Compressor Kit 07222026
Soap Bottle 1L 07100020
Soap Bottle 1L Support Kit 07220087
10-Pack Foam Filter 07212015
12V Transformer (EU) 06522081
12V Transformer (UK) 06522086
12V Transformer (US) 06522080
12V Transformer (AU) 06522085
Remote Control for Foam Dispenser 07100009
10
MAINTENANCE
Care and cleaning of chrome and special nishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or their
like .Use of any prohibited cleaning or maintenance products or substances could
damage the surface of the soap dispenser. For surface cleaning use ONLY soap and
water, then wipe dry with a clean cloth or towel. When cleaning bathroom tiles, the
soap dispenser should be protected from any splattering of harsh cleansers.
Disassemble of the soap pipe from the pump
The soap pipe can be disconnected from the soap pump by a simple slide & pull action.
The sliding ring of the quick connection xation nipple on the pump should be pulled
down. It releases the open end of the soap pipe which can then be easily pulled out.
Filter cleaning instructions (foam dispenser only)
This soap dispenser is provided with a foam lter. It is recommended to clean the lter
every six () months.
If the soap supply has decreased, this may be caused by the clogged lter. The lter
can be cleaned as follows:
. Use a wrench to unscrew the quick connection tting from the foam compressor and
pull out the lter housing.
. Remove the lter from the housing.
. Replace the lter (recommended) or wash it under running water for a temporary x.
4. Reassemble the parts.
11
LIMITED WARRANTY
Y. Stern Engineering Ltd. warrants that its electronic products will be free of defects in
material and workmanship during normal use for two years from the date the product is
purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair,
provide a replacement part or product, or make appropriate adjustments. Damage
caused by accident, misuse, or abuse is not covered by this warranty. Improper care
and cleaning will void the warranty. Proof of purchase (original sales receipt) must be
provided to Stern Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other
incidental or consequential costs other than those noted above. In no event shall the
liability of Stern Engineering Ltd. exceed the purchase price of the product.
If you believe that you have a warranty claim, contact your Stern Distributor, Dealer or
Plumbing Contractor. Please be sure to provide all pertinent information regarding your
claim, including a complete description of the problem, the product, model number,
the date the product was purchased, from whom the product was purchased and the
installation date. Also include your original invoice.
Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage
due to installation error, incorrect maintenance, wear and tear, battery, product
abuse, or product misuse, whether performed by a contractor, service company, or the
consumer. This warranty does not cover product damage caused by the following:
- Incorrect installation.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Use of the soap outside of viscosity specications.
- Alteration of the original soap/foam dispenser components (including pipes).
12
TROUBLESHOOTING
SOLUTIONCAUSEINDICATORPROBLEM
Rell the soap tank.
Refer to page 7
Soap has run low or is completely
out.
Blue light in the
sensor flashes
(once) and the
soap pump
operates.
Foam is not
dispensing
from spout
Press the rell button located
at the bottom of the pump
to prime the soap until it is
dispensed from the spout.
The soap tank has been lled, but
soap has not reached the spout.
Connect the connectors
properly so that the white
o-ring is not visible.
The connectors between the pump
and the electronic unit are not
connected properly.
Make sure the pipe is adjusted
inside the tank for an ideal
soap intake.
The pipe for the specic dispenser
is bent or curved and does not reach
the bottom of the soap tank.
Clean or replace the lter.
Refer to page 10
Filter is clogged.
Eliminate the cause of
reflection.
Sensor is picking up reflections from
the washbasin or another object.
Blue light in the
sensor does not
flash (once) when
the users’ hands
are within the
sensor range. Properly connect the
electronic unit connectors to
the power source connector.
Connectors between the electronic
unit and power source are
disconnected or not properly
connected.
13
TROUBLESHOOTING
SOLUTIONCAUSEINDICATORPROBLEM
Connect the connectors
properly so that the white
o-ring is not visible.
The connectors between the pump
and the electronic unit are not
connected properly.
Foam does not
stop dispensing
Increase air ratio using the
remote control.
Refer to page 8
Air ratio is too low.
Foam is too
diluted
Decrease air ratio using the
remote control.
Refer to page 8
Air ratio is too high.
Foam is too
dense
Connect the connectors
properly so that the white
o-ring is not visible.
The connectors between the soap
pump and the compressor are not
connected properly.
Blue light flashes
(once) and the
foam compressor
operates.
Soap dispenser
pump does not
work
Connect the connectors
properly so that the white
o-ring is not visible.
The connectors between the
compressor and the electronic unit
are not connected properly.
Blue light flashes
(once) and the
motor operates.
Foam
compressor
does not work
14
. A
Passaic Avenue, Clifton NJ,, USA
Tel: + |Fax: +
Toll Free:
info@sternfaucets.com | sternusa@sternfaucets.com
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