Stirling STR-DW12-W2 User manual

Model Number STR-DW12-W2
Dishwasher
INSTRUCTION MANUAL
AFTER SALES SUPPORT
1300 886 649
AUS MODEL: STR-DW12-W2 PRODUCT CODE: 10103 07/2019
E209

2AFTER SALES SUPPORT
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AUS MODEL: STR-DW12-W2 PRODUCT CODE: 10103 07/2019
Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING®are manufactured to the highest
standards of performance and safety and, as part of our philosophy of customer
service and satisfaction, are backed by our comprehensive 3 Year In Home
Warranty. We hope you will enjoy using your purchase for many years to
come.

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Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
08 Product Overview
10 Getting Started: Quick Operation Guide
11 Getting Started: Installation
14 Features
16 Instructions
26 FAQs and Troubleshooting Guide
30 Other Useful Information
35 Repair and Refurbished Goods or Parts Notice

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Dishwasher
Warranty Details
The product is guaranteed to be free from defects in workmanship and
parts for a period of 36 months from the date of purchase. Defects that
occur within this warranty period, under normal use and care, will be
repaired, replaced or refunded at our discretion. The benefits conferred by
this warranty are in addition to all rights and remedies in respect of the
product that the consumer has under the Competition and Consumer Act
2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
REGISTER YOUR PURCHASE AT www.aldi.com.au/en/about-aldi/product-registration/ TO KEEP UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION

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General Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this type
of product. The safety precautions enclosed herein reduce the risk of fire, electric
shock and injury when correctly adhered to. Keep the manual in a safe place for future
reference, along with the completed warranty card and purchase receipt. If applicable,
pass these instructions on to the next owner of the appliance.
Always follow basic safety precautions and accident prevention measures when
using an electrical appliance, including the following:
Pay particular attention to safety messages that follow the words:
DANGER, WARNING and CAUTION.
These words are used to alert you to a potential hazard that can seriously
injure you and others. The instructions will tell you how to reduce the chance
of injury and let you know what can happen if the instructions are not followed.
DANGER means that failure to read this safety statement may result in severe
personal injury.
WARNING means that failure to read this safety statement may result in
extensive product damage or serious personal injury.
CAUTION means that failure to read this safety statement may result in
minor or moderate personal injury, property or equipment damage.
Electrical safety and cord handling
• Voltage: Before connecting and turning on the appliance, ensure the electrical voltage
and circuit frequency correspond to those indicated on the appliance rating label.
• WARNING! Ensure the outlet is properly earthed to the ground. If unsure, consult
a qualified electrician or a service representative. Improper connection of the
equipment grounding conductor can result in the risk of an electric shock if the
appliance malfunctions.
• WARNING! Do not modify the cord and plug provided with the appliance; if it does
not fit the outlet, have a proper outlet installed by a qualified electrician.
• WARNING! If the supply cord is damaged, do not use the appliance. A damaged
cord must be replaced by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard. Contact our after sales support centre.
• Connection: Do not use an adaptor; do not use an extension cord. We recommend
you connect the appliance to a separate circuit serving only this appliance.
• Power cord: Do not kink or damage the power cord. Position it out of the way so
no one steps on or places anything on the cord or against it.
• Make sure the appliance is switched off before you plug it into the power supply.

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General Safety Instructions (Cont.)
• Inserting/removing the plug: Before you insert or remove the plug, make sure
the appliance is switched off and the power is switched off at the electrical outlet.
Remove by grasping the plug, do not pull on the cord.
• CAUTION! To reduce the risk of electric shock, do not immerse the unit, cord or
plug in water or other liquid. Do not expose it to rain or moisture.
• RCD: Unless your home is already fitted with a residual current device (safety
switch), we recommend installing an RCD with a rated residual operating current
not exceeding 30mA to provide additional safety protection when using electrical
appliances. See your electrician for professional advice.
Installation
• WARNING! Do not install the dishwasher yourself. Only have it installed by an
appropriately qualified, licensed plumber, carpenter, or dishwasher installer.
• WARNING! Any electrical work required for the installation of this dishwasher
should be carried out by a qualified electrician.
• Power supply cord: During installation, the power supply cord must not be
excessively or dangerously bent or flattened. Do not tamper with the controls.
• Safe disposal: When removing an old dishwasher from service or discarding it,
remove the door to the washing compartment.
• Hose sets: Only use new hose sets when connecting this dishwasher to the water
supply; do not reuse old hoses.
• Water pressure: The maximum permissible inlet water pressure is 1MPa. The
minimum permissible inlet water pressure is 0.04MPa.
• Flammable objects: Do not install the appliance on or near any flammable or hot
objects.
• Ventilation: If there are any ventilation openings in the base, make sure they are not
obstructed by carpet.
• Proper iinstallation: Install the dishwasher on an even, flat and stable ground. Do
not operate your dishwasher unless all enclosure panels are properly in place.
Usage conditions and restrictions
• Domestic use only: This appliance is intended for indoor household use only. It is
not suitable for industrial, commercial or trade use. Do not use it for anything other
than its intended purpose, and only use it as described in this manual.
• Usage restriction: The appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure they do not play with the appliance. Close
supervision is necessary when any appliance is used by or near children.

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General Safety Instructions (Cont.)
• WARNING! Never leave the appliance unattended while in use.
• Dishwasher door: Do not abuse, sit on or stand on the door or dish rack of the
dishwasher, or use it for anything other than its intended purpose. Do not place
any heavy objects on the dishwasher door when it is open. The appliance could tip
forward.
Open the door very carefully if the dishwasher is operating as there is a risk of
water squirting out.
The door should not be left wide open as this could increase the risk of someone
tripping over the door.
• Safe loading: Do not overload this dishwasher, it has a maximum capacity of 12
place settings. To ensure safe operation, follow a few simple rules when loading the
dishwasher:
—Place sharp items so they are not likely to damage the door seal.
—Place long bladed knives and other utensils with sharp points with their points
down in the basket or in a horizontal position to avoid potential hazards.
—Only wash plastic items that are marked dishwasher safe or the equivalent. For
plastic items not marked, check the manufacturer’s recommendations.
• Dishwasher detergent: Use only detergent and rinse additives designed for an
automatic dishwasher and keep them out of reach of children. Never use liquid
detergent (for manual washing up), soap or laundry detergent in your dishwasher.
• DANGER! Some dishwasher detergents are strongly alkaline and can be extremely
dangerous if swallowed. Avoid contact with the skin and eyes.
• DANGER! When the door of the dishwasher is open, make sure to keep children
away from the dishwasher. Even after a wash there could still be detergent left
inside. Make sure that the detergent compartment is empty after completion of the
wash cycle.
• Cleaning: Unplug before cleaning and performing maintenance on the appliance.
Use a soft cloth moistened with mild detergent for cleaning the appliance, and then
use a dry cloth to wipe it again.
• Do not modify or not attempt to alter this appliance or its controls in any way.
• Repair: Do not attempt to take the unit apart. Apart from regular maintenance as
described in this manual, this appliance is not designed to be dismantled by the
user. In case of damage or malfunction, have the unit repaired by trained personnel
only, or contact the after sales support line for advice.
• Misuse: Inappropriate use can result in property damage, injury or death. We
assume no liability for misuse of the appliance or noncompliance with these
instructions.

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Product Overview
NOTE: Due to continued product improvement, images and illustrations in this manual
may vary slightly from the product purchased. All images in this manual are for reference
purposes only. Parts are not necessarily pictured to scale.
Dishwasher: front view, open
1 Foldable cup/cutlery rack
2 Upper basket
3 Inner pipe
4 Lower basket
5 Detergent dispenser
6 Rinse aid dispenser
7 Door
8 Cutlery basket
9 Spray arm
Documentation (not pictured)
Instruction manual
Quick start guide
Warranty card
1
2
9
4
8
6
5
3
7
Scope of delivery

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Product Overview (Cont.)
Control panel
A POWER button and indicator: Press to enter or exit the ready-to-use state.
The indicator will light up.
B DELAY button: Press repeatedly to delay the start of the selected washing
program for 3, 6, 9 or 12 hours.
C Delay indicators: Illuminate the chosen delay time.
D Rinse aid indicator: Illuminates when the dispenser needs to be refilled.
E Cycle finish indicator: Illuminates when the washing program is finished.
F Opening handle
G PROGRAM knob: Rotate to select the appropriate program.
H START/PAUSE button: Press to start the selected washing program, or pause
the program when the machine is working.
AF
B
CD
Dishwasher: rear view
10
11
12
10 Drain hose
11 Water supply hose
12 Power cord and plug
GH
E

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Getting Started
Quick operation guide
For detailed operating instructions, read the corresponding content in this manual.
Switching on Plug the dishwasher in, open the door and press the POWER button on the
control panel.
Adding
detergent
For each wash cycle, fill dishwasher detergent (or a
detergent tablet) into the detergent dispenser compartment
(A). For programs with prewash, also fill some detergent in
compartment (B), if using powder detergent.
Checking
rinse aid
Unless you use a detergent tablet with rinse aid, make sure
there is sufficient liquid rinse aid in the dispenser. Check the
mechanical indicator (C), or the electronic indicator on the
control panel.
Loading the
baskets Scrape off leftover food, soften burnt food residues with water, then load the
baskets following the dishwasher loading instructions.
Selecting a
program Close the door and rotate the PROGRAM knob to select the desired program.
Running the
dishwasher
Turn on the water tap. Press the START/PAUSE button to start the selected
program. The machine will start working.
Changing a
program
A running cycle can only be modified if it has been running for a short time.
Otherwise the detergent may have already been released and the water already
drained. If this is the case, the detergent dispenser must be refilled.
Press and hold the START/PAUSE button for more than 3 seconds, then
you can change the program to the one you wish to run. Press the START/
PAUSE button again and the dishwasher will start to work again.
Adding a
forgotten dish
To add a dish/utensil that you forgot to load into the dishwasher,
press the START/PAUSE button, open the door a little and,
when the spray arm stop working, open it completely. Add the
forgotten dish, close the door, press the START/PAUSE button
and the dishwasher will start to work again after about 10
seconds.
Power
disruption
during use
If the appliance is switched off or loses power during a wash cycle, when
switched on again, please re-select the washing program and operate the
dishwasher according to the original power-on state.
Shutting down
When the washing cycle is finished, the buzzer will sound several times and then
stop. Press the POWER button to shut down the unit. Open the door slightly to
help with the drying process — take care as hot steam may escape!
After use
Wait about 15 minutes before unloading the dishwasher to avoid scalding, as
the dishes and utensils are still hot and more susceptible to break. They will also
dry better. Unload the dishwasher, starting from the lower basket.
Turn off the power at the outlet, close the water tap and leave the dishwasher
door slightly ajar to let residual moisture evaporate.
AB
C
WARNING:
Open the door
carefully, hot
steam may
escape!

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Getting Started (Cont.)
Installation
DANGER! Make sure your electrical power is disconnected before installing the
dishwasher. Failure to do so can result in death or electric shock.
IMPORTANT! All relevant pipes and electrical equipment should be installed by
professional plumbers, electricians or dishwasher installers. Make sure
to use new water supply and drain hoses; do not use old hoses.
IMPORTANT! Read this manual to familiarise yourself with all parts and operating
principles. Pay particular attention to the safety instructions.
Unpacking the appliance
• This product has been packaged to protect it against transportation damage.
Unpack the appliance but keep the original packaging carton and materials in a safe
place. It will help prevent any damage if the product needs to be transported in the
future, and you can use it to store the appliance when it is not in use. The carton is
recyclable. Whenever possible, reuse the carton and recycle it when disposing of it.
• Plastic wrapping can be a suffocation hazard for babies and young children, so
ensure all packaging materials are out of their reach, and dispose of them safely.
• The baskets inside the dishwasher are taped to secure them during transport.
Remove any tape, ties and foam padding from inside the dishwasher.
• IMPORTANT! Using the loading instructions on pages 17–19 for guidance, make
sure all parts in the upper and lower baskets are properly installed inside the
dishwasher – you may need to relocate the cup/cutlery rack for appropriate usage.
• Unwind the cord to its full length and inspect it for damage. Do not use if damaged.
In case of damage, contact our after sales support centre for advice.
Positioning the appliance
• This dishwasher is freestanding. Position it close to an existing water inlet and drain
connection and make sure there is a power point nearby, or in an adjoining cabinet.
The back should rest against the wall behind it and the sides along any adjacent
cabinets or walls. This appliance can also be recessed under a single benchtop.
• The dishwasher’s water supply and drain hoses can be positioned either to the right
or left sides to facilitate proper installation.
• Make sure the appliance does not stand on any water hoses or the power cable.
Levelling the appliance
• Position the dishwasher on a level and sturdy floor. If the floor
is uneven, adjust one of the adjustable feet until it reaches a
horizontal position; just screw it in or out a little (Fig. 1).
• Correctly levelled, the appliance will be more stable and much
less likely to move or cause vibrations and noise during operation.
Fig. 1

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Getting Started (Cont.)
Cold water connection
• The cold water supply hose is fixed to the back of the
appliance. Connect the hose to a threaded 3/4” connector.
(Fig. 2). During use, the dishwasher will heat up the water
to the required temperature. Make sure the hose is not
kinked or squashed and is fastened tightly in place.
• If you need a drain hose extension, make sure to use a
similar hose that is no longer than 4 metres, otherwise the cleaning effect of the
dishwasher could be reduced.
• If the water pipes are new or have not been used for an extended period of time, let
the water run to make sure it is clear and free of impurities. This step is necessary
to avoid the risk of the water inlet being blocked and damaging the appliance.
• WARNING! Always close the water tap after using the dishwasher.
Drain hose connection
• The drain hose must be connected to the drain hose connector at the back of the
dishwasher. Insert the drain hose into a drain pipe with a minimum diameter of
40mm, or let it run into a sink, making sure to avoid bending, crimping or squashing
it. The top of the hose must be less than 1000mm from the floor.
• Follow the illustration below (Fig. 3) when installing the drain hose connection
according to option (A) or (B).
Fig. 2
Fig. 3
Drain hose
NOTE: The top of the hose
must be no higher than
1000mm.
Benchtop
• The drain hose must be correctly fitted in order to prevent water leaks. It should be
connected at a height of no more than 1m (maximum) and secured with a hose clip.
• If you need to drain any excess water from hoses and the sink is higher than 1m
from the floor, you will need to drain the excess water into a bowl or container held
underneath the pipe and lower than the sink.

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Electrical connection
Make sure that the electrical voltage and circuit frequency in your home correspond
to those indicated on the appliance rating label and that the electrical system is sized
for the maximum voltage on the rating plate. This appliances requires a 10A fused,
copper-wired electrical supply. A time delay fuse or circuit breaker is recommended,
as well as provision of a separate circuit serving only this appliance. A suitable power
outlet should be located in an adjacent cabinet.
To connect the dishwasher, insert the plug into a properly earthed, easily accessible
electrical socket. If the socket is not appropriate for the plug, replace the socket rather
than use an adaptor or the like as such devices could cause overheating and burns.
Getting Started (Cont.)
WARNING!
• Do not use an extension cord or an adaptor with this appliance.
• Do not bend the power cord. Do not place the appliance on top of the cord.
• Do not modify the plug provided with this appliance. If it does not fit into your
electrical outlet have a suitable outlet installed by a qualified electrician.
Earthing
This appliance must be earthed. In the event of a malfunction or breakdown, earthing
will reduce the risk of an electric shock by providing a path of least resistance for the
electric current. This appliance is equipped with a cord having an equipment-earthing
conductor and an earthing plug. The plug must be plugged into an appropriate outlet
that is installed and earthed in accordance with all local standards and requirements.
WARNING!
• Ensure the outlet is properly earthed to the ground. If unsure, consult a qualified
electrician or a service representative. Improper connection of the equipment
grounding conductor can result in the risk of an electric shock if the appliance
malfunctions.
• Do not, under any circumstances, cut or remove the third grounding prong from the
power plug.
Before first use
After your new dishwasher has been installed, and before using it for the first time,
make sure to check the following points to ensure safe and efficient operation:
• Is the dishwasher level and properly installed?
• Is the water tap open?
• Are the hose connections secured tightly and there is no leakage at either end?
• Are all electrical cords tightly connected?
• Is the power switched on at the power point?
• Are the inlet and drain hoses free of knots and kinks?
• Has all packing material been removed from the dishwasher?
• Is all product documentation stored safely for easy access?

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Features
Wash programs and cycles
* This program was used for testing the appliance to the Australian standard AS/NZS
2007.1 (tested with 12 place settings, rinse aid setting on 6, upper basket with the
upper set of wheels on the rail support, and the door slightly opened (about 5cm) at
the end of the program to assist with drying of the dishes).
Program Suitability Cycles Detergent (pre/main) Running Time (min.) Energy (kWh) Water (L)
Intensive For the most heavily soiled loads,
such as pots, pans, casserole
dishes and dishes that have been
sitting with dried food on them
for a while.
Prewash (50ºC)
Wash (60ºC)
Rinse
Rinse
Rinse (65ºC)
Drying
5 / 27.5g
(or all-in-1) 170 1.6 18.5
Heavy
For heavily soiled loads, such
as pots, plates, cups, bowls and
serving dishes.
Prewash (45ºC)
Wash (55ºC)
Rinse
Rinse (65ºC)
Drying
5 / 25g
(or all-in-1) 160 1.4 15
ECO *
For normally soiled loads, such
as plates, glasses, bowls and
lightly soiled pots and pans: the
recommended and the most
efficient daily wash program.
Wash (45ºC)
Rinse
Drying
5 / 25g
(or all-in-1) 170 0.75 11
Glass
For lightly soiled loads, such as
glasses, crystal and fine china.
Prewash
Wash (42ºC)
Rinse
Rinse (60ºC)
Drying
5 / 25g
(or all-in-1) 125 0.9 14.5
90 mins
For lightly soiled loads that need
a quick wash.
Wash (65ºC)
Rinse
Rinse (65ºC)
Drying
25g
(or all-in-1) 90 1.2 11.5
Rapid
A shorter wash for lightly soiled
loads that do not need drying.
Wash (40ºC)
Rinse
Rinse (45ºC)
25g 30 0.6 11.5

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Program Suitability Cycles Detergent (pre/main) Running Time (min.) Energy (kWh) Water (L)
Intensive For the most heavily soiled loads,
such as pots, pans, casserole
dishes and dishes that have been
sitting with dried food on them
for a while.
Prewash (50ºC)
Wash (60ºC)
Rinse
Rinse
Rinse (65ºC)
Drying
5 / 27.5g
(or all-in-1) 170 1.6 18.5
Heavy
For heavily soiled loads, such
as pots, plates, cups, bowls and
serving dishes.
Prewash (45ºC)
Wash (55ºC)
Rinse
Rinse (65ºC)
Drying
5 / 25g
(or all-in-1) 160 1.4 15
ECO *
For normally soiled loads, such
as plates, glasses, bowls and
lightly soiled pots and pans: the
recommended and the most
efficient daily wash program.
Wash (45ºC)
Rinse
Drying
5 / 25g
(or all-in-1) 170 0.75 11
Glass
For lightly soiled loads, such as
glasses, crystal and fine china.
Prewash
Wash (42ºC)
Rinse
Rinse (60ºC)
Drying
5 / 25g
(or all-in-1) 125 0.9 14.5
90 mins
For lightly soiled loads that need
a quick wash.
Wash (65ºC)
Rinse
Rinse (65ºC)
Drying
25g
(or all-in-1) 90 1.2 11.5
Rapid
A shorter wash for lightly soiled
loads that do not need drying.
Wash (40ºC)
Rinse
Rinse (45ºC)
25g 30 0.6 11.5
Features (Cont.)

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Loading the dishwasher
For best performance of your dishwasher, follow the loading guidelines in this manual.
ATTENTION: Before loading the dishwasher baskets
It is not necessary to rinse the dishes under running water before you put them into
the dishwasher. However, we recommend you scrape off any large amounts of leftover
food and soften remnants of burnt food in pots and pans.
Place objects in the dishwasher in the following way:
• Hollow items such as cups, glasses, pots, pans, etc. should be placed upside
down so water cannot collect in the container or in a deep base.
• Curved items, or items with recesses, should be loaded at a slant so water can run off.
• All utensils should be stacked securely so they cannot tip over.
• All dishes and utensils should be placed in a way so the spray arms can rotate
freely during washing.
• Very small items should not be washed in the dishwasher as they could easily fall
out of the baskets and obstruct moving parts.
• Dishes and items of cutlery should not lie inside one another, or cover each other.
• To avoid damage to glasses, they must not touch.
• WARNING! Long bladed knives stored upright are a potential hazard! Always position
these and other sharp cutlery items horizontally on the cup/cutlery rack.
• Do not overload your dishwasher; it will hold a maximum of 12 standard place settings.
This is important for better washing results and lowers energy consumption.
• WARNING! Do not pull out the upper and lower basket at the same time, which
can lead to the appliance tipping forward.
Protecting your glass and tableware
Much of today’s tableware is dishwasher safe. However, not everything can be
washed safely in a dishwasher. The chemical composition of your dishwasher deter-
gent or the water temperature and duration of the wash program may adversely affect
some materials. To protect your special cutlery, glass and tableware from damage,
select a wash program with as low a temperature as possible (see pages 14–15 for
program details).
We recommend you do not wash in a dishwasher the items listed below, and take
special care with items deemed of limited suitability. And when buying new dishes,
glassware, porcelain or cutlery, look for products labelled dishwasher safe.
Not suitable for the dishwasher: cutlery with wooden, china or mother-of-pearl
handles; plastic items that are not heat resistant; older cutlery with glued parts that
are not temperature resistant; bonded cutlery items or dishes; pewter or copper items;
lead crystal glass; steel items subject to corrosion (rusting); wooden platters.
Of limited suitability: some types of glasses can become dull with frequent machine
washing; items made of silver and aluminum tend to discolour from machine washing;
glazed patterns may fade with frequent machine washing.
Instructions

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Instructions (Cont.)
Adjusting the height of the upper basket
Loading the upper basket
The upper basket is designed to hold more delicate and lighter tableware such as
glasses, cups, small plates, bowls and shallow pans (as long as they are not too dirty).
Position these items securely so they do not get moved by the spray of water (Fig. 4).
Fig. 6: Lower position Upper position
Wheels
The height of the upper
basket can easily be
adjusted in order to create
more space for large
utensils in the upper or
lower basket.
To adjust the height of the
upper basket, pull the basket
out and remove it from the
dishwasher cabinet, then
reinstall it with either the
upper or lower wheels on the
rails, as pictured (Fig. 6).
Place long items, serving cutlery, salad servers,
knives and similar items horizontally in the upper
basket so that they do not obstruct the rotation
of the spray arms.
Smaller, lightweight items may also be placed on
the cup/cutlery rack (Fig. 5: A). This rack may be
folded down for convenience.
Fig. 4-A: Upper basket:
Potential everyday usage Fig. 4-B: Loaded to fit 12 place settings
1: Cups - 2: Saucers - 3: Glasses
2
2
1
1
3
1
1
1
1
1
1
2 3
3
Fig. 5
A

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Loading the lower basket
The lower basket is designed to hold dinner plates, larger items and the cutlery basket
(Fig. 7).
Instructions (Cont.)
Fig. 8: Lower basket: pots and pans
Folding down the spike rows
If you need more space for pots and pans
in the lower basket, you can fold down
the spike rows at the back, so that larger
or more pots and pans can be loaded.
Each row can be folded separately, or
both together to obtain a larger area
(Fig. 9-A). To fold down the spike rows,
release them from the frame using the
blue clips at the back (Fig. 9-B).
Pots, pans, serving dishes and
bowls are often the most difficult
to clean and fit best into the lower
basket. Always place pots, pans
and bowls upside down into the
basket or at a slant so the water
can flow out (Fig. 8).
Load large serving dishes and
lids on the side of the baskets so
they do not block the rotation of
the top spray arm.
4: Dinner plates - 5: Soup plates - 6: Dessert dishes
7: Cutlery basket
Fig. 7: Lower basket, loaded to fit 12 place settings
6
6
6 6
5 4
7
Fig. 9-A Fig. 9-B

19
AFTER SALES SUPPORT
1300 886 649
AUS MODEL: STR-DW12-W2 PRODUCT CODE: 10103 07/2019
Instructions (Cont.)
The cutlery basket
Your new dishwasher is equipped with a removable cutlery basket with anti-nesting grid.
Fig. 12
Fig. 10
You can use it with the anti-nesting
grid up or down, as convenient
(Fig. 10).
Fig. 11 shows you how to load the
basket with the anti-nesting grid to
hold a cutlery set for 12 people.
For personal safety and top quality
cleaning, place your dishwasher-safe
standard size cutlery in the basket,
making sure that:
• Cutlery is placed with the handles
down.
• Items do not nest together (use of the anti-
nesting grid will prevent this).
• Knives and other potentially dangerous
utensils are placed sharp point down, or in a
horizontal position in the upper basket or on
the cup/cutlery rack.
• No item extends through the bottom of the
basket (Fig. 12).
• Long utensils are placed in a horizontal
position in the upper basket or on the cup/
cutlery rack.
Fig. 11
1: Forks - 2: Soup spoons - 3: Dessertspoons
4: Teaspoons - 5: Knives
WARNING!
• Do not let any item extend through the
bottom of the basket.
• Always load sharp utensils with the sharp
point down.

20 AFTER SALES SUPPORT
1300 886 649
AUS MODEL: STR-DW12-W2 PRODUCT CODE: 10103 07/2019
Dishwasher detergent
Dishwasher detergents have chemical ingredients that remove dirt, food and germs
and transport them out of the dishwasher. Most commercially sold dishwasher
detergents are suitable for this purpose; they come in powder or tablet form.
Based on their chemical composition, dishwasher detergents can be split into two
basic types: conventional, alkaline detergents with caustic components and low
alkaline, concentrated detergents with enzymes.
Concentrated detergent
Using an “eco” washing program together with a concentrated detergent is better
for the environment and good for your dishes; such wash programs are specifically
matched to the dirt-dissolving properties in the enzymes of concentrated detergent.
For this reason, an “eco” wash program in which a concentrated detergent is used
can achieve the same results that otherwise only an “intensive” program can achieve.
Detergent tablets
Detergent tablets of different brands dissolve at different speeds; some cannot
dissolve and develop their full cleaning power during short wash programs.
To ensure the complete removal of detergent residues, we recommend
choosing longer wash programs when using dishwasher detergent tablets.
Instructions (Cont.)
STIRLING RECOMMENDS
Stirling recommends using Logix dishwashing tablets or powder to ensure optimal
performance of this dishwasher and a complete clean and shine on your dishes.
Logix dishwashing powder or tablets target stubborn, dried-on stains, protect your
glassware, prevent lime scale and leave your dishes streak-free and sparkling.
For an extra boost to your clean, Stirling recommends using Logix Rinse Aid to
provide your dishes with a streak-free shine and sparkling clean. Logix Rinse Aid
will help prevent rinse spots and streaking of glassware and crockery.
WARNING!
• Only use detergent specifically made for use in dishwashers.
• Always add detergent just before starting the dishwasher, otherwise it could get
damp and will not dissolve properly. It is also a hazard to leave detergent in
the dispenser where children can reach it when the door is open.
• Dishwasher detergent is corrosive! Take care to keep it out of reach of
children.
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