SubC Imaging Rayfin User manual

RAYFIN
Version 3.0 | 2022-01-19 www.subcimaging.com
User Manual
1

Support Engineered in Canada
TW: ADR
PM: CC
[phone] [email protected] SubC Control Ltd
327 Memorial Drive
Clarenville, NL, Canada, A5A 1R8
www.subcimaging.com
Installing TeamViewer for remote support
1. Ensure the LAN functionality in TeamViewer is enabled (go to Extras > Options > General > Incoming LAN
connections). Using TeamViewer over LAN allows for much faster operation and better quality. SubC
recommends using a LAN connection whenever possible.
2. You can obtain TeamViewer 8 software from:
https://community.teamviewer.com/t5/Knowledge-Base/Download-TeamViewer-8-and-9/ta-p/78348
Install and open Teamviewer on your computer. You will see a window similar to the one below.
3. Make note of the Your ID and Password fields.
4. Contact [email protected]om and provide them with your codes; they now have remote access
and can help with any issues that may arise.
Installing AnyDesk for remote support
1. Download Anydesk from https://anydesk.com/. Once downloaded, open the
AnyDesk.exe file.
2. Once the program is running, you will see a window similar to the one to the right.
Make note of your address.
3. Click the settings button and choose the option to Set Password from the list.
4. A new window will appear, check the option “Enable unattended access”.
5. Type in a password twice and click the Apply button.
6. Contact [email protected]om and provide them with your address and
password; they now have remote access and can help with issues that may arise.
2

3
Please read this manual carefully before setting up and using your unit. The electronic version of this document is the controlled copy. Therefore,
all printed versions of this document are uncontrolled.
1. SubC equipment is designed to work at various depth ratings on unmanned vehicles. Designs are tested to their full pressure rating.
Production units are pressure-tested to a nominal rating to ensure no leaks. If using our equipment on vehicles containing people, you
do so at your own discretion as SubC does not certify equipment for direct human contact underwater. Manned submersibles require
equipment to have additional pressure-testing to ensure safety.
2. The equipment has been designed for subsea usage. Observe the operating temperature specifications before prolonged usage in air
(do not operate for >10 minutes in air). Run equipment in water.
3. The power supply is polarized. Ensure the correct polarity is used before plugging into the unit. There are many built-in protections on
the bulkhead pins, however, incorrect electrical connections may still damage the internal electronics. See your equipment datasheet
for correct wiring. Some equipment has a custom pinout selected at point of sale. Check your documentation before powering.
4. Water should not come in contact with the pins on the bulkheads. When not in use, use dummy plugs. If water touches the pins, use
contact cleaner and compressed air to remove the water.
5. Before attaching the connector to the equipment, be certain that the pins are aligned, clean and lightly lubricated with appropriate
silicone o-ring grease (Molykote 44 Medium Lubricant or equivalent).
6. All fasteners on the equipment are metric. They should be hand tightened during regular maintenance.
7. When turning on and working with lasers, do not stare into the beam. Staring directly into the beam or
the reflected beam can cause permanent eye damage. Ensure you are always wearing the supplied
laser safety glasses.
8. Please refer to the regulations according to EN 60825-1 and BGV B2. For laser sources classified in
Laser Classes 3 and 4, please refer to the additional regulations according to EN 207/208 (Laser Safety).
*LED flashing may cause seizures in people who are susceptible
**The customer is responsible for ensuring that the device conforms to Laser Safety Standards. SubC recommends laser safety training.
Camera and Laser Precautions and Maintenance TW: ADR
Mech: BL
PM: CC
Updated:
2021-08-13

4
Best practices for assembling your system
Greasing the Connector/Dummy Plug (ABOVE WATER - DRY MATE ONLY)
A. Connectors must be greased with Molykote 44 Medium (or equivalent)
before every mating. Check the MSDS for your type of o-ring lubricant
before use.
B. A layer of grease corresponding to minimum 1/10 of socket depth should be
applied to the female connector
C. The inner edge of all sockets should be completely covered, and a thin
transparent layer of grease left visible on the face of the connector
D. After greasing, fully mate the male and female connector in order to secure
optimal distribution of grease on pins and in sockets
E. To confirm that grease has been sufficiently applied, de-mate and check for
grease on every male pin then re-mate the connector
O-Ring Lubricant TW: ADR
Mech: BL
PM: CC

5
Best practices for assembling your system
For the fundamentals of how to capture excellent underwater photos and detailed video, check out
our Underwater Photography Guide:
http://ftp.subcimaging.com/docs/SubC_Underwater_Photography_Guide.pdf
1. SubC products are designed to run in water. There is built-in thermal protection in our
equipment, however, we cannot guarantee performance in air.
2. The camera, LED, and laser should be attached to a solid mounting point with either stainless
steel hose clamps OR a machined clamp. In between the mount point and the equipment, use
some neoprene rubber, electrical tape, or similar insulation material to prevent corrosion from
dissimilar metal contact.
3. To limit particle backscatter, the LED should be positioned as far away from the camera as
possible in the system while also angling the light so that there is sufficient overlap. The Rayfin
camera field of view is 80 degrees diagonal and the LED’s beam angle is also matched at 80. So
the light should be slightly further from the scene than the camera, which is easily achievable. If it
isn’t set up properly, you may end up with dark corners in the images.
4. When connecting the cables to the equipment, use o-ring lubricant. See page about o-ring
lubricant.
System Hookup
80˚80˚
TW: ADR
Mech: BL
PM: CC

Packaging & Quickstart
Guides

Included with your Rayfin shipment:
1. Rayfin Benthic 6000m Titanium camera
2. Component compartment:
a. High-pressure dummy plugs for camera Aux0 & Aux1 bulkheads
b. DBH13F test whip bench testing the camera and downloading offline
c. AC cable (matching your region) and AC-DC power supply (24VDC)]
d. Cat5e Ethernet cable
3. Optional Accessories:
a. Aquorea LED(s)
b. MantaRay or Skate Laser(s)
4. Accessory components:
a. (with LED or Skate laser) 3m MCIL5M to MCIL5F cable for Aux ports
b. (with MantaRay) 0.5m Y-splice laser cable to plug into camera
c. (with MantaRay) 2x Titanium clamps for attachment to the camera
5. USB stick with:
a. Windows 10 compatible Rayfin Control Software
b. Product manuals, datasheets and QC documentation
6. Documentation: complete QA checklist, pressure-test certificates,
packing list datasheets, and quick start guide (located under the lid foam)
7. Impact resistant shipping case with designed foam insert
Rayfin Benthic Packaging and QA
PM: CC
Production: JMH Updated:
2021-12-14
7
1
2
3a
3b
5
6
4
7

Required Components
Rayfin Interface cable
Windows PC or laptop AC-DC power supply (24VDC)
Cat5e Ethernet cable AC cable
1. Ensure software is installed by following Software Install instructions.
2. Plug the 13-pin interface cable into camera.
3. Connect Interface Cable to the network or a router with DHCP. The
Windows PC or tablet has to be on the same network as the Rayfin.
4. Connect the AC power supply cable to the Interface Cable
5. Follow Ethernet Connection instructions to connect to the camera from
the Rayfin Control Software.
AC-DC power
supply
Interface cable
Cat5e
Router or
network
PC or laptop (for control)
Rayfin HDE: Ethernet Quickstart
Bench Testing the Camera
8
PM: CC
Production: JMH
Software: AR
Updated:
2021-08-09

Required Components
Rayfin Interface cable
Windows PC or laptop AC-DC power supply (24VDC)
Cat5e Ethernet cable AC cable
HD-SDI cable
1. Ensure software is installed by following Software Install instructions.
2. Plug the 13-pin interface cable into camera.
3. Connect Interface Cable with Cat5e to the network or a router with DHCP. The
Windows PC or tablet has to be on the same network as the Rayfin.
4. Connect the AC power supply cable to the Interface Cable.
5. Immediately after powering on the Rayfin camera, the bootup screen should be
visible on the HD-SDI monitor. It will say “RAYFIN”. A few seconds later it will show
the SubC logo followed by live video.
6. If you cannot see video on the monitor: In software, ensure the camera video is
being transmitted at a framerate and resolution the ROV system mux can handle.
Ex. 1080/30p is HD-SDI (1.5Gbps) and 1080/60p is 3G-SDI (3Gbps).
7. Follow Ethernet Connection instructions to connect to the camera from the
Rayfin Control Software.
AC-DC power
supply Interface cable
Cat5e Router or
network
HD-SDI monitor
HD-SDI cable ROV mux/demux
PC or laptop (for control)
Rayfin HDC: HD over Coax Quickstart
Bench Testing the Camera and Getting Live HD Video
9
PM: CC
Production: JMH
Software: AR
Updated:
2019-11-21

Included with your Rayfin shipment:
1. Rayfin Coastal 500m camera
2. Boost-Power Communication (BPC) Unit
3. Component compartment:
a. High-pressure dummy plugs for camera Aux0 & Aux1 bulkheads
b. MCIL2F BPC Test Cable for bench testing camera and downloading
c. AC cable (matching your region) and AC-DC power supply (24VDC)
d. IP67 Rated Ethernet cable
4. Optional Accessories:
a. Aquorea LED(s)
b. MantaRay or Skate Laser(s)
c. Kevlar Tow Cable with Kellems grip
5. Accessory components:
a. (with LED or Skate laser) 3m MCIL5M to MCIL5F cable for Aux ports
b. (with MantaRay) 0.5m Y-splice laser cable to plug into camera
c. (with MantaRay) 2x Titanium clamps for attachment to the camera
6. USB stick with:
a. Windows 10 compatible Rayfin Control Software
b. Product manuals, datasheets and QC documentation
7. Documentation: complete QA checklist, pressure-test certificates,
packing list datasheets, and quick start guide (located under the lid)
8. Impact-resistant shipping case with designed foam insert
Rayfin Coastal Packaging and QA
PM: CC
Production: JMH Updated:
2021-12-14
1
3
2
4a
4b
6
5a
4c
5b
7
8
10

1. Ensure software is installed by following Software Install instructions.
2. Connect the AC-DC power supply (24V) to BPC Unit
3. Connect the IP67 Ethernet Cable to BPC Unit
4. Connect other end of the Ethernet Cable to an available port on the
Ethernet router
5. Connect the MCIL2F BPC Test Cable to the BPC Unit and to the back of
the Rayfin BPC
6. Connect the LEDs and/or Lasers (if using) to the Rayfin with the MCIL5M
cables
7. Turn on the BPC Unit. Monitor the voltage, it should be >= 11.5VDC
8. The Rayfin will take 30 seconds to boot. It may take a few extra seconds
for the router to register the camera
9. Follow Ethernet Connection instructions to connect to the camera from
the Rayfin Control Software.
AC-DC power
supply
Rayfin Coastal BPC Quickstart PM: CC
Mechanical: BL
Production: JMH
Updated:
2021-08-09
Required Components
SubC Rayfin
Coastal SubC BPC Unit MCIL2F BPC Test Cable
Windows PC AC-DC power supply w/
Buccaneer connector IP67 rated Ethernet cable
AC cable USB stick with Rayfin Control
Software and QC docs Optional LEDs, lasers and cables
11
PC or laptop (for control)
Router or
network
DC power
BPC Unit
Rayfin Coastal
MCIL2F BPC Test Cable
IP67 Ethernet Cable
For specifications and details of Rayfin Coastal, see the specification document.

Installation
Instructions:
1. Place the mounting feet in one of the two available
orientations.
2. The feet can be adjusted slightly before tightening
depending on the desired spacing.
3. Tighten the provided (x4) M5x6mm socket cap screws.
4. Clean the bottom of the BPC Unit with Isopropyl
alcohol and a clean lint-free cloth.
5. Remove the protective film on one side of the provided
thermal gap pad and affix the gap pad to the bottom of
the BPC Unit. Press firmly to adhere.
6. Clean the surface you are mounting to with Isopropyl
alcohol and firmly press the BPC Unit in place and
secure the feet with 4 bolts.
●ONLY mount the BPC Unit to a metal surface for
heat sinking.
●DO NOT mount to wood, plastic, fiberglass, or
other poor thermally conductive materials.
Without Gap Pad:
Surface Temp = 65°C
With Gap Pad:
Surface Temp <45°C
BPC Unit Mounting Guide TW: ADR
Mechanical: BL
Production: JMH
PM: CC
Updated:
2021-03-12
12
Orientation #1 Orientation #2
117.83mm
122.5mm - 143.3mm
172.5mm - 193.3mm
68.0mm
5mm Gap Pad Dimensions
120.2mm
71.0mm
R-24.1mm

Attenuator
Required Components
Rayfin UHDF Interface cable Cat5e Ethernet cable
24V power supply Fiber optic cable Attenuator
Fiber to HDMI 2.0b
Transceiver
4K HDMI monitor HDMI 2.0b cable
Router or network PC or laptop
1. Ensure software is installed by following Software Install instructions.
2. Plug the 13-pin interface cable into camera.
3. Connect the Interface Cable with Cat5e to the network or a router with DHCP
4. Connect the fiber optic cable to the camera. Attach the attenuator to the end of the
fiber optic cable before plugging into the Fiber-to-HDMI converter. This protects
the SFP module from the high-power laser.
5. Plug Fiber-to-HDMI converter into monitor with supplied HDMI 2.0b cable.
6. Connect the AC power supply cable to the Interface Cable.
7. Upon powering on the camera, the bootup screen should be visible on the HDMI
monitor. It will say “RAYFIN”. A few seconds later it will show the SubC logo
followed by live video.
8. Follow Ethernet Connection instructions to connect to the camera from the Rayfin
Control Software.
AC-DC power
supply Interface cable
Cat5e
Fiber optic
cable
Fiber-to-HDMI 2.0b
4K HDMI monitor
Router or
network
PC or laptop (for control)
Rayfin UHDF: Live 4K Quickstart
13
PM: CC
Production: JMH
Software: AR
Updated:
2021-02-09
For additional information, see the UHDF section

Troubleshooting
14

Description Mitigation / Limitations
Precaution: The MantaRay laser pulses once when the camera boots up. It should
only stay on for 1 second. The laser may stay on longer if there is a script running that
enables the laser.
SubC lasers are Class 3B. When powering up a camera with a laser connected, ensure you follow laser
safety procedures and wear protective glasses.
Lost video frames between recordings. Due to the Rayfin's chunking feature, some time can be lost between recorded video chunks as the
filesystem stores the previous file and starts recording the next file.
Some virus scanners may flag the Rayfin installer. We are currently working on a solution.
The Aquorea LED may start immediately on power up. Be aware of this when using the Rayfin and LEDs in a battery application. LEDs delivered after October
2020 have a new feature where you can set the LED into “Long cable mode” by sending ~device set
long cable mode:1. This will power up LEDs with no lamp output until the Rayfin is fully running.
AutoFocus is not available while in ManualExposure mode. This is as designed. To use Auto focus, enable AutoExposure.
Multiple connections to the camera from multiple instances of Rayfin Control
Software cause instability.
To ensure stability of control and RTSP video, only connect to a camera from one instance of Rayfin
Control at a time.
Precautions and Limitations
15
Updated:
2022-02-08
TW: ADR
PM: CC
Software: AR
Quality: AW

Description Mitigation / Limitations
Occasionally on first connection to a Rayfin during a fresh
install or user session, it is possible that there will be no
communication from the Rayfin software to the camera.
To resolve the issue, disconnect and reconnect again.
Pan-tilt operation in the bottom right of the Rayfin software is
not present.
This feature will return in a future software update.
Continuous stills are currently limited to 2.4 Hz maximum
rate.
This is not a hardware limitation. SubC is working on increasing the digital
stills frequency in a future software update.
AE flashing in bright scenes or at high ISO settings. Can
happen at the beginning of a new video clip, or
intermittently depending on lighting settings.
Adjust the Exposure value or change to Manual exposure and the issue
will stop. This will be resolved in a future software update.
Windows 11 Currently Windows 11 has not been quality tested with our software. This
will change with the next software release.
16
V3.0 Known Software Issues Updated:
2022-02-08
TW: ADR
PM: CC
Software: AR
Quality: AW

If you click on the Gallery icon and receive the error
message below, you must set up SMB 1.0 (Windows 10).
This is required to interface with the Rayfin's storage
over Ethernet.
1. Click Windows button
2. Type Features
3. Select Turn Windows features on or off
4. Enable SMB 1.0/CIFS File Sharing Support
Troubleshooting
Reviewing Stills and Video - Troubleshooting (Windows 10)
17
Updated:
2020-10-07
PM: CC
Quality: AW

Software Install & Connect
18

19
Recommended PC Specifications Updated:
2021-02-07
Software:AR
Quality: AW
PM: CC
Component Recommend Specs Notes
Operating System Windows 10 64-bit
Windows 11 is not supported but will be
in an upcoming release.
Microsoft has ended support for Windows 7. To update to
Windows 10 follow these instructions.
Processor 2.6 GHz or faster processor Intel core i5 or equivalent
Memory 8GB of RAM or greater
Video Card DirectX 9 graphics device with WDDM
1.0 or higher driver
Dedicated graphics cards are preferred.
Hard disk space 2.5 GB available hard disk space Could increase over time due to software updates.
Display Any resolution greater than or equal to
1920x1080
To fit all the components on the screen, there is a minimum
width.
Rayfin Control Software will run on systems with lower specifications but the above specifications are
recommended for a good user experience.

20
Updated:
Software Install Updated:
2021-12-15
Note: Ensure you have administration access and are running Windows 7 or
higher before installing software.
Installing Rayfin Control Software
All software and manuals are supplied on the USB drive that was shipped
with your camera. If you lose the USB drive, please contact
[email protected].
It is also available at https://getrayfin.subcservices.com/
Open the Rayfin Control Software (RCS) installer from the USB drive and
follow the steps to install. After clicking finish, the RayfinUpdater will open.
Update if needed,
Update Rayfin ROM or Firmware
These steps are only necessary if receiving a software update
from SubC Imaging. New cameras will have the latest
firmware and ROM on delivery.
1. Open Windows Explorer to C:\SubC Rayfin Control\
2. To update Firmware: Double-click “UpdateFirmware.bat”
3. To update ROM: Double-click “UpdateROM.bat”
4. A command prompt like the one in the image on the right will
open
5. Enter the Index number that matches your Rayfin (eg. 1 =
Rayfin001) and follow any on-screen instructions. Or you can
enter 4 to manually type in the IP address of the Rayfin to be
updated
TW: ADR
Software: AR
Quality: AW