SubC Imaging Rayfin User manual

RAYFIN
Version 2.14 | 2021-02-17 www.subcimaging.com
User Manual

Installing TeamViewer for remote support
1. Ensure the LAN functionality in TeamViewer is enabled (go to Extras > Options
> General > Incoming LAN connections). Using TeamViewer over LAN allows
for much faster operation and better quality. SubC recommends using a LAN
connection whenever possible.
2. You can obtain TeamViewer 8 software from:
https://community.teamviewer.com/t5/Knowledge-Base/Download-TeamV
iewer-8-and-9/ta-p/78348
Contact support
Telephone
[phone]
Email
[email protected]
Web
www.subcimaging.com
Mail
SubC Control Ltd
327 Memorial Drive
Clarenville, NL, Canada
A5A 1R8
3. Install and open Teamviewer on your
computer. You will see a window similar to the
one below.
4. Make note of the Your ID and Password fields.
5. Contact SubC tech support and provide them
with your codes; they now have remote
access and can help with any issues that may
arise.
Support Engineered in Canada

3
Please read this manual carefully before setting-up and using your unit. The electronic version of this document is the controlled copy. Therefore, all printed
versions of this document are uncontrolled.
1. SubC equipment is designed to work at various depth ratings on unmanned vehicles. Designs are tested to their full pressure rating. Production units are
pressure-tested to a nominal rating to ensure no leaks. If using our equipment on vehicles containing people, you do so at your own discretion as
SubC does not certify equipment for direct human contact underwater. Manned submersibles require equipment to have additional pressure-testing
to ensure safety.
2. The camera has been designed for subsea usage. Observe the operating temperature specifications before prolonged usage in air. If camera is running
in a warm environment (>20°C), it automatically reduces the clock speed and decreases performance. Run the camera in water.
a. A CPU temperature error message will appear when the camera CPU reaches 80°C.
b. An ambient temperature error will appear when the camera reaches 50°C.
3. The power supply is polarized. Ensure the correct polarity is used before plugging into the unit. There are many built-in protections on the camera pins,
however, incorrect electrical connections may still damage the internal electronics. See your camera’s datasheet for correct wiring. Some equipment
has a custom pinout selected at point of sale. Check your documentation before powering.
4. Water should not come in contact with the pins on the bulkheads. When not in use, use dummy plugs. If water touches the pins, use contact cleaner
and compressed air to remove the water.
5. Before attaching the connector to the camera, be certain that the pins are aligned, clean and lightly lubricated with appropriate silicone o-ring grease
(Ultimate o-ring lubricant for example http://www.ablesealanddesign.com).
6. All fasteners on the camera are metric. They should be hand tightened during regular maintenance.
Precautions and Maintenance

4
Best practices for assembling your system
Greasing the Connector/Dummy Plug (ABOVE WATER - DRY MATE ONLY)
A. Connectors must be greased with Molykote 44 Medium (or equivalent)
before every mating. Check the MSDS for your type of o-ring lubricant
before use.
B. A layer of grease corresponding to minimum 1/10 of socket depth should be
applied to the female connector
C. The inner edge of all sockets should be completely covered, and a thin
transparent layer of grease left visible on the face of the connector
D. After greasing, fully mate the male and female connector in order to secure
optimal distribution of grease on pins and in sockets
E. To confirm that grease has been sufficiently applied, de-mate and check for
grease on every male pin then re-mate the connector
O-Ring Lubricant

5
Best practices for assembling your system
For the fundamentals of how to capture excellent underwater photos and detailed video, check out
our Underwater Photography Guide:
https://issuu.com/subcimaging/docs/subc_underwater_photography_guide?fr=sZmI1MTI1MjM2MzM
1. SubC products are designed to run in water. There is built-in thermal protection in our
equipment, however, we cannot guarantee performance in air.
2. The camera, LED, and laser should be attached to a solid mounting point with either stainless
steel hose clamps OR a machined clamp. In between the mount point and the equipment, use
some neoprene rubber, electrical tape, or similar insulation material to prevent corrosion from
dissimilar metal contact.
3. To limit particle backscatter, the LED should be positioned as far away from the camera as
possible in the system while also angling the light so that there is sufficient overlap. The Rayfin
camera field of view is 80 degrees diagonal and the LED’s beam angle is also matched at 80. So
the light should be slightly further from the scene than the camera, which is easily achievable. If it
isn’t set up properly, you may end up with dark corners in the images.
4. When connecting the cables to the equipment, use o-ring lubricant. See page about o-ring
lubricant.
System Hookup
80˚80˚

PACKAGING AND
QUICKSTART GUIDES

Included with your Rayfin shipment:
1. Impact resistant shipping case with designed foam insert
2. Rayfin camera
3. Component compartment:
a. High-pressure dummy plugs for camera Aux0 & Aux1 bulkheads
b. DBH13F test whip bench testing the camera and downloading offline
c. AC cable (matching your region) and AC-DC power supply (24VDC)]
d. Cat5e Ethernet cable
4. Optional Components
a. Aquorea LED(s)
b. Laser(s) w/ calibrated delrin mount for attachment
c. 3m cable for camera Aux ports (MCIL5M to MCIL5F - for LEDs or lasers)
d. 0.5m Y-splice laser cable to plug into camera
e. 2x Titanium hose clamps for attachment of lasers to the camera
5. USB stick with:
a. Windows 10 compatible Rayfin Control Software
b. Product manuals
c. QC documentation
6. Documentation: complete QA checklist, pressure-test certificates, packing list
datasheets, and quick start guide (located under the lid foam)
HDE Packaging and Quality Control
PM: CC
Production: JMH Updated:
2020-11-03
1
2
34
4
5
6

Required Components
Rayfin Interface cable
Windows PC or laptop AC-DC power supply (24VDC)
Cat5e Ethernet cable AC cable
1. Ensure software is installed by following Software Install instructions.
2. Plug the 13-pin interface cable into camera.
3. Connect interface box Ethernet cable to the network or a router with
DHCP. The Windows PC or tablet has to be on the same network as
the Rayfin.
4. Connect the AC power supply cable to the interface box and plug in.
5. Follow Ethernet Connection instructions to connect to the camera from
the Rayfin Control Software.
AC-DC power
supply
Interface cable
Cat5e Router or
network
PC or laptop (for control)
HDE: Ethernet Quickstart
Bench Testing the Camera
8
PM: CC
Production: JMH
Software: AR
Updated:
2019-11-21

Required Components
Rayfin Interface cable
Windows PC or laptop AC-DC power supply (24VDC)
Cat5e Ethernet cable AC cable
HD-SDI cable
1. Ensure software is installed by following Software Install instructions.
2. Plug the 13-pin interface cable into camera.
3. Connect interface box Ethernet cable to the network or a router with DHCP. The
Windows PC or tablet has to be on the same network as the Rayfin.
4. Connect the AC power supply cable to the interface box and plug in.
5. Immediately after powering on the Rayfin camera, the bootup screen should be
visible on the HD-SDI monitor. It will say “RAYFIN” then a few seconds later it will
show the SubC logo followed by live video.
6. If you cannot see video on the monitor: In software, ensure the camera video is
being transmitted at a framerate and resolution the ROV system mux can handle.
Ex. 1080/30p is HD-SDI (1.5Gbps) and 1080/60p is 3G-SDI (3Gbps).
7. Follow Ethernet Connection instructions to connect to the camera from the
Rayfin Control Software.
AC-DC power
supply Interface cable
Cat5e Router or
network
HD-SDI monitor
HD-SDI cable ROV mux/demux
PC or laptop (for control)
HDC: HD-SDI + Ethernet Quickstart
Bench Testing the Camera and Getting Live HD Video
9
PM: CC
Production: JMH
Software: AR
Updated:
2019-11-21

Included with your Rayfin PLE shipment:
1. Impact-resistant shipping case with designed foam insert
2. Rayfin PLE camera
3. DCBoostBox
4. Component compartment:
a. High-pressure dummy plugs for camera Aux0 & Aux1 bulkheads
b. MCIL2F PLE Test Cable for bench testing camera and downloading
c. AC cable (matching your region) and AC-DC power supply (24VDC)
d. IP67 Rated Ethernet cable
5. Optional Components
a. Aquorea LED(s)
b. Laser(s) w/ calibrated delrin mount for attachment
c. 3m cable for camera Aux ports (MCIL5M to MCIL5F - for LEDs or lasers)
d. 0.5m Y-splice laser cable to plug into camera
e. 2x Titanium hose clamps for attachment of lasers to the camera
6. USB stick with:
a. Windows 10 compatible Rayfin Control Software
b. Product manuals
c. QC documentation
7. Documentation: complete QA checklist, pressure-test certificates, packing list
datasheets, and quick start guide (located under the lid foam)
8. Kevlar Tow Cable (if purchased)
9. Aux Cables: MCIL5M to MCIL5F (for LEDs or lasers)
PLE Packaging and Quality Control
7
8
9
5
PM: CC
Production: JMH Updated:
2021-03-18
1
2
3
4
5
6

1. Ensure software is installed by following Software Install instructions.
2. Connect the AC-DC power supply (24V) to DCBoostBox
3. Connect the IP67 Ethernet Cable to DCBoostBox
4. Connect other end of the Ethernet Cable to an available port on the
Ethernet router
5. Connect the MCIL2F PLE Test Cable to the DCBoostBox and to the back
of the Rayfin PLE
6. Connect the LEDs and/or Lasers (if using) to the Rayfin with the MCIL5M
cables
7. Turn on the DCBoostBox. Monitor the voltage, it should be >= 11.5VDC
8. The Rayfin will take 30 seconds to boot. It may take a few extra seconds
for the router to register the camera
9. Follow Ethernet Connection instructions to connect to the camera from
the Rayfin Control Software.
AC-DC power
supply
PLE: Powerline Ethernet Quickstart PM: CC
Mechanical: BL
Production: JMH
Updated:
2021-02-09
Required Components
SubC Rayfin
PLE SubC DCBoostBox MCIL2F PLE Test Cable
Windows PC AC-DC power supply w/
Buccaneer connector IP67 rated Ethernet cable
AC cable USB stick with Rayfin Control
Software and QC docs Optional LEDs, lasers and cables
11
PC or laptop (for control)
Router or
network
DC power
DCBoostBox
Rayfin PLE
MCIL2F PLE Test Cable
IP67 Ethernet Cable
For specifications and details of PLE, see the PLE specification document.

Installation
Instructions:
1. Place the mounting feet in one of the two available
orientations.
2. The feet can be adjusted slightly before tightening
depending on the desired spacing.
3. Tighten the provided (x4) M5x6mm socket cap screws.
4. Clean the bottom of the DCBoostBox with Isopropyl
alcohol and a clean lint-free cloth.
5. Remove the protective film on one side of the provided
thermal gap pad and affix the gap pad to the bottom of
the DCBoostBox. Press firmly to adhere.
6. Clean the surface you are mounting to with Isopropyl
alcohol and firmly press the DCBoostBox in place and
secure the feet with 4 bolts.
●ONLY mount the DCBoostBox to a metal surface
for heat sinking.
●DO NOT mount to wood, plastic, fiberglass, or
other poor thermally conductive materials.
Without Gap Pad:
Surface Temp = 65°C
With Gap Pad:
Surface Temp <45°C
PLE: DCBoostBox Mounting Guide TW: ADR
Mechanical: BL
Production: JMH
PM: CC
Updated:
2021-03-12
12
Orientation #1 Orientation #2
117.83mm
122.5mm - 143.3mm
172.5mm - 193.3mm
68.0mm
5mm Gap Pad Dimensions
120.2mm
71.0mm
R-24.1mm

Attenuator
Required Components
Rayfin UHDF Interface cable Cat5e Ethernet cable
24V power supply Fiber optic cable Attenuator
Fiber to HDMI 2.0b
Transceiver
4K HDMI monitor HDMI 2.0b cable
Router or network PC or laptop
1. Ensure software is installed by following Software Install instructions.
2. Plug the 13-pin interface cable into camera.
3. Connect interface box Ethernet cable (Cat5e) to the network or a router with DHCP
4. Connect the fiber optic cable to the camera. Attach the attenuator to the end of the
fiber optic cable before plugging into the Fiber-to-HDMI converter. This protects
the SFP module from the high-power laser.
5. Plug Fiber-to-HDMI converter into monitor with supplied HDMI 2.0b cable.
6. Connect the AC power supply cable to the interface box (not shown) and plug in.
7. Upon powering on the camera, the bootup screen should be visible on the HDMI
monitor. It will say “RAYFIN” then a few seconds later it will show the SubC logo
followed by live video.
8. Follow Ethernet Connection instructions to connect to the camera from the Rayfin
Control Software.
AC-DC power
supply Interface cable
Cat5e
Fiber optic
cable
Fiber-to-HDMI 2.0b
4K HDMI monitor
Router or
network
PC or laptop (for control)
UHDF: 4K Quickstart
13
PM: CC
Production: JMH
Software: AR
Updated:
2021-02-09
For additional information, see the UHDF section

TROUBLESHOOTING

Description Mitigation
Precaution: The MantaRay laser pulses once when the camera boots
up. It should only stay on for 1 second. The laser may stay on longer if
there is a script running that enables the laser.
SubC lasers are Class 3B. When powering up a camera with a laser connected, follow laser
safety procedures. Wear protective glasses.
Issue: Lost video frames between recordings Due to the Rayfin's chunking feature, some time can be lost between recorded video chunks as
the filesystem stores the previous file and starts recording the next file.
Issue: I set up Static IP but my SAMBA file share is not working.
See View Video and Stills
Static IP is a new feature in version 2.13.9. When enabled, the SAMBA file share will only connect
if there is no DHCP server running on the network.
Issue: Some virus scanners may flag the Rayfin installer We are currently working on a solution.
Issue: The Aquorea LED may start immediately on power up. Be aware of this when using the Rayfin and LEDs in a battery application. LEDs delivered after
2020 October have a new feature where you can set the LED into “Long cable mode” by
sending ~device set long cable mode:1 and this will power up LEDs with no lamp output until
the Rayfin is fully running.
Issue: AutoFocus is not available while in ManualExposure mode This is as designed. To use Auto focus, enable AutoExposure
Issue: Multiple connections to the camera from multiple instances of
Rayfin Control Software cause instability
To ensure stability of control and RTSP video, only connect to a camera from one instance of
Rayfin Control at a time.
Precautions and Limitations
15
Updated:
2020-02-04
PM: CC
Software: AR
Quality: AW
Rayfin PLE - Power limitation with cable
length:
2x LED and 325m of cable if you take
continuous photos at more than 2 / second,
then you may get black bars at the bottom of
some images.
Adjust the strobe intensity when taking photos
faster than 2 / second.
●At 3Hz, set the LEDs to 75% strobe
intensity
●At 4Hz, set the LEDs to 70% strobe
intensity
Rayfin PLE - Power limitation with cable
length:
2x LED and 470m of cable if you take
continuous photos at more than 1 / second,
then you may get black bars at the bottom of
some images.
Lamp limitation of 80%
Adjust the strobe intensity when taking photos
faster than 1 / second.
●At 2Hz, set the LEDs to 80% strobe
intensity
●At 3Hz, set the LEDs to 75% strobe
intensity
●At 4Hz, set the LEDs to 70% strobe
intensity

If you click on the Gallery icon and receive the error
message below, you must set up SMB 1.0 (Windows 10).
This is required to interface with the Rayfin's storage
over Ethernet.
1. Click Windows button
2. Type Features
3. Select Turn Windows features on or off
4. Enable SMB 1.0/CIFS File Sharing Support
Troubleshooting
Reviewing Stills and Video - Troubleshooting (Windows 10)
16
Updated:
2020-10-07
PM: CC
Quality: AW

SOFTWARE
INSTALL AND CONNECT

18
Recommended PC Specifications Updated:
2021-01-22
Software:AR
Quality: AW
PM: CC
Component Recommend Specs Notes
Operating System Windows 10 32-bit and 64-bit Microsoft has ended support for Windows 7. To update to
Windows 10 follow these instructions.
Processor 2.6 GHz or faster processor Intel core i5 or equivalent
Memory 8GB of RAM or greater
Video Card DirectX 9 graphics device with WDDM
1.0 or higher driver
Dedicated graphics cards are preferred.
Hard disk space 2.5 GB available hard disk space Could increase over time due to software updates.
Display Any resolution greater than 1280 x 1024 To fit all the components on the screen, there is a minimum
width.
Rayfin Control Software will run on systems with lower specifications but the above specifications are
recommended for a good user experience.

19
Updated:
Software Install Updated:
2021-02-16
Note: Ensure you have administration access and are running Windows 7 or
higher before installing software.
Installing Rayfin Control Software
All software and manuals are supplied on the USB drive that was shipped
with your camera. If you lose the USB drive, please contact
[email protected].
It is also available at https://getrayfin.subcservices.com/
Open the Rayfin Control Software (RCS) installer from the USB drive and
follow the steps to install. After clicking finish, the RayfinUpdater will open.
Update if needed,
Update Rayfin ROM or Firmware
If SubC has said “For this update, you will need to Flash your Firmware or
your ROM”:
1. Open Windows Explorer to C:\SubC Rayfin
Control\AdditionalPackages\RayfinUpdater
2. To update Firmware: drag and drop the
update_firmware.hex file onto RayfinUpdater.exe
3. To update ROM: drag and drop the update.zip file onto
RayfinUpdater.exe
4. A command prompt like the one in the image will open
5. Enter the Index number that matches your Rayfin (eg. 1
= Rayfin001) and follow any on-screen instructions. Or
you can enter 4 to manually type in the IP address of
the Rayfin to be updated
TW: ADR
Software: AR
Quality: AW

When RCS launches, you should see the available Rayfin(s) in the top left-hand corner of your screen.
Find your camera in the list Rayfin##### and click ( ##### being the serial number of the
camera). There are two ways to connect with Ethernet:
AUTO DETECTION
Ethernet: Camera should auto-detect and appear under Detected Cameras (eg. SubCRayfin18812).
MANUAL CONNECTION
Click on the Settings icon in the top right-hand corner of your main screen then click the
Communications icon. The software polls every 10 seconds to find cameras. If your Rayfin doesn’t
appear after 10 seconds, you can manually enter the IP address or serial no. (SubCxxxxx) of the
camera into the IP text box and press Connect.
Ethernet Connection Updated:
2021-02-09
PM: CC
Software: AR
Quality: AW
Function Ethernet Port
RTSP video 5540
SAMBA server 139 (NetBIOS), 445
UDP data logging output 8886
TCP/UDP data logging input 8889
TCP camera control 8888
UDP camera control 8887
NTP server 123 UDP
Note:
●Rayfin control can find cameras on your
network using the Network Service
Discovery (NSD) protocol.
●If using a static IP, use the manual
connection method
●Some firewalls may need certain ports
unblocked to enable all functions
●If the camera is returning a loopback
(127.0.0.1) then make sure the camera is
connected to a DHCP host (router)
20