SU-P-020-RevA, 10/21/2020
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h. NOTE: Click the SEND button before next step!
i. Navigate to the Diagnosis tab in SyncTrak to monitor GPS and GPRS Status, most common indications:
i. GPS Status:
1. Fixed: GPS location fix established.
2. Not Fixed: GPS has not established a location fix yet. If inside additional time may be
necessary to establish GPS location fix.
ii. GPRS Status:
1. OK: Device is connected to the carrier network and customer’s server.
2. Limited Service or Server Communication Error: The Server IP or Port is not
correct. There may be network traffic on the SIM card, but the server may not be
receiving all packets from the device.
3. No Network: Device cannot reach the carrier network. Check Authentication(1000) and
APN(1001) settings or the SIM card is not activated.
iii. A correctly configured device will indicate GPS: Fixed and GPRS: OK, see Figure 12.
Figure 12: SyncTrak Diagnosis Tab
j. Navigate to the Command tab.
k. In the drop-down menu select "StatusReq" to send a status report to the Server IP (or URL) defined in
Network Parameters.
7. ST4910 Assembly
a. Disconnect the USB to Micro-USB cable from the PCB.
b. Slide the battery with connected PCB back into the ST4910 case in the same orientation as received, see
Figure 13:
Figure 13: Final Assembly
i. The PCB is oriented with the ST4910 label facing “Up”.
ii. Slide the battery with attached PCB into the case.
iii. Carefully stretch the black gasket around both the battery and PCB.
iv. Seat the black gasket. To maintain IP67 rating, ensure the indented side of the gasket is mated
with the raised inner edge of the ST4910 case, see Figure 14.
