Sunell Security SN-TPC2552DT-F User manual

Bi-spectrum
Network Camera
User Manual
Issue V 1.0
Data 2022-05-07

Bi-spectrum network camera
User Manual Precautions
Issue V 1.1（2022-05-07）I
Precautions
Precautions
Fully understand this document before using this device, and strictly observe rules in this
document when using this device. If you install this device in public places, provide the
tip "You have entered the area of electronic surveillance" in an eye-catching place.
Failure to correctly use electrical products may cause fire and severe injuries. To prevent
accidents, carefully read the following context:
Symbols
This document may contain the following symbols whose meanings are described
accordingly.
Symbol
Description
It alerts you to fatal dangers which, if not avoided, may
cause deaths or severe injuries.
It alerts you to moderate dangers which, if not avoided,
may cause minor or moderate injuries.
It alerts you to risks. Neglect of these risks may cause
device damage, data loss, device performance
deterioration, or unpredictable results.
It provides a tip that may help you resolve problems or
save time.
It provides additional information.
To prevent electric shocks or other dangers, keep power plugs dry and clean.
⚫Strictly observe installation requirements when installing the device. The manufacturer shall not be
held responsible for device damage caused by users' non-conformance to these requirements.
⚫Strictly conform to local electrical safety standards and use power adapters which are marked with the
LPS standard when installing and using this device. Otherwise, this device may be damaged.

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Precautions User Manual
II Issue V 1.1（2022-05-07）
⚫Use accessories delivered with this device. The voltage must meet input voltage requirements for this
device.
⚫If this device is installed in places with unsteady voltage, ground the device to discharge high energy
such as electrical surges in order to prevent the power supply from burning out.
⚫When this device is in use, ensure that no water or any liquid flows into the device. If water or liquid
unexpectedly flows into the device, immediately power off the device and disconnect all cables (such
as power cables and network cables) from this device.
⚫Do not place the thermal imaging camera and unpackaged products at a radiation source with a high
intensity regardless of whether the device is in the normal power-on state, for example, the sun, laser,
and electric arc welder, and place the thermal imaging camera and unpackaged products against
objects with a high heat source, for example, the sun. Otherwise, the accuracy of the thermal imaging
camera will be affected. In addition, the detector in the thermal imaging camera may be permanently
damaged.
⚫If this device is installed in places where thunder and lightning frequently occur, ground the device
nearby to discharge high energy such as thunder strikes in order to prevent device damage.
⚫Unless otherwise specified in the user manual, do not use the thermal imaging camera in an
environment with the temperature lower than -20C (-4 F) or higher than 60C (+140 F). Otherwise,
the images displayed by the thermal imaging camera are abnormal and the device may be damaged if
working beyond the temperature range for a long period.
⚫During the outdoor installation, prevent the morning or evening sunlight incidence to the lens of the
thermal imaging camera. The sun shade must be installed and adjusted according to the angle of the
sunlight illumination.
⚫Avoid heavy loads, intensive shakes, and soaking to prevent damages during transportation and storage.
The warranty does not cover any device damage that is caused during secondary packaging and
transportation after the original packaging is taken apart.
⚫This device is a static sensitivity device. Improper static may damage the thermal imaging camera.
ESD protection measures and reliable grounding must be well prepared for device installation and
uninstallation.
⚫Protect this device from fall-down and intensive strikes, keep the device away from magnetic field
interference, and do not install the device in places with shaking surfaces or under shocks.
⚫Use a soft and dry cloth to clean the device body. In case that the dirt is hard to remove, use a dry cloth
dipped in a small amount of mild detergent and gently wipe the device, and then dry it again. Pay
special attention to the front window of the thermal imaging camera because this is precision optics. If
the front window has water spots, use a clean and soft cloth moistened with water to wipe it. If the
front window needs further cleaning, use a soft cloth dampened with isopropyl alcohol or detergent.
Improper cleaning can cause damage to the device.
⚫The lens window of the thermal imaging camera is designed to be applicable to an outdoor
environment. The window is coated with durable coating material, but may require frequent cleaning.
When you found lens image degradation or excessive accumulation of pollutants, you should clear up
the window in a timely manner. Exercise caution when you use this device in severe sandstorm (such
as deserts) or corrosive environments (such as offshore). Improper use may cause surface coating off.
⚫Do not jam the ventilation opening. Follow the installation instructions provided in this document
when installing the device.

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User Manual Precautions
Issue V 1.1（2022-05-07）III
⚫Keep the device away from heat sources such as radiators, electric heaters, or other heat equipment.
⚫Keep the device away from moist, dusty, extremely hot or cold places, or places with strong electric
radiation.
⚫If the device is installed outdoors, take insect- and moisture-proof measures to avoid circuit board
corrosion that can affect monitoring.
⚫Remove the power plug if the device is idle for a long time.
⚫Before unpacking, check whether the fragile sticker is damaged. If the fragile sticker is damaged,
contact customer services or sales personnel. The manufacturer shall not be held responsible for any
artificial damage of the fragile sticker.
Special Announcement
All complete products sold by the manufacturer are delivered along with nameplates,
operation instructions, and accessories after strict inspection. The manufacturer shall not
be held responsible for counterfeit products.
This manual may contain misprints, technology information that is not accurate enough,
or product function and operation description that is slightly inconsistent with the actual
product. The manufacturer will update this manual according to product function
enhancement or changes and regularly update the software and hardware described in
this manual. Update information will be added to new versions of this manual without
prior notice.
This manual is only for reference and does not ensure that the information is totally
consistent with the actual product. For consistency, see the actual product.

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Contents User Manual
IV Issue V 1.1（2022-05-07）
Contents
Precautions....................................................................................................................I
Contents......................................................................................................................IV
1 Product Overview .................................................................................................... 7
1.1 About Product................................................................................................................. 7
1.2 Features.......................................................................................................................... 7
1.3 Device Dimension.......................................................................................................... 8
1.4 Installation...................................................................................................................... 8
1.5 Cable Connection......................................................................................................... 10
2 Quick Configuration ............................................................................................. 13
2.1 Login and Logout......................................................................................................... 13
2.2 Homepage Layout ........................................................................................................ 14
2.3 Changing the Password ................................................................................................ 16
2.4 Browse Video............................................................................................................... 17
2.4.1 Install Plugins................................................................................................... 18
2.5 Personnel Count ........................................................................................................... 19
2.6 Setting Local Network Parameters............................................................................... 20
3 Temperature Measurement.................................................................................. 24
3.1 Temperature Parameters............................................................................................... 24
3.2 Ambient Temperature................................................................................................... 30
3.3 Temperature Area ......................................................................................................... 30
3.4 Shield Area................................................................................................................... 35
3.5 Schedule Linkage......................................................................................................... 36
3.6 Thermal Mapping......................................................................................................... 38
3.7 Bad Point Check........................................................................................................... 40
3.8 LED Control Param...................................................................................................... 42
3.9 Digital Tube.................................................................................................................. 43
4 Visible Sensor Configuration.............................................................................. 45
4.1 Accessing the Sensor Interface..................................................................................... 45
4.2 Mode ............................................................................................................................ 46

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4.3 Image Adjust ................................................................................................................ 47
4.4 Scene............................................................................................................................ 49
4.5 Exposure....................................................................................................................... 50
4.6 WB............................................................................................................................... 52
4.7 DayNight...................................................................................................................... 54
4.8 Noise Reduction........................................................................................................... 56
4.9 Enhance Image............................................................................................................. 58
5 Thermal Sensor Configuration............................................................................ 60
5.1 Accessing the Sensor Interface..................................................................................... 60
5.2 Mode ............................................................................................................................ 61
5.3 Images.......................................................................................................................... 62
5.4 Scene............................................................................................................................ 64
5.5 Set Pseudocolor............................................................................................................ 65
5.6 FFC Control ................................................................................................................. 66
5.7 Noise Reduction........................................................................................................... 69
6 Intelligent Analysis ............................................................................................... 71
6.1 Perimeter...................................................................................................................... 71
6.2 Single Virtual Fence..................................................................................................... 75
6.3 Double Virtual Fences.................................................................................................. 77
6.4 Personnel Count ........................................................................................................... 79
6.5 Enter Area..................................................................................................................... 83
7 AI Multi-object....................................................................................................... 85
8 Alarm Setting.......................................................................................................... 87
8.1 Alarm Output................................................................................................................ 87
8.2 Disk Alarm ................................................................................................................... 88
8.3 Network Alarm............................................................................................................. 88
8.4 I/O Alarm Linkage ....................................................................................................... 89
8.5 Motion Alarm............................................................................................................... 90
8.6 Push Message............................................................................................................... 91
8.7 Sound Alarm Output..................................................................................................... 92
8.8 Audio Abnormal Output............................................................................................... 94
9 Other Web Configurations................................................................................... 96
9.1 Device Information ...................................................................................................... 96
9.2 Stream .......................................................................................................................... 97
9.2.1 Base Stream...................................................................................................... 97
9.2.2 ROI................................................................................................................... 97

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9.2.3 Snapshot........................................................................................................... 98
9.3 Device .......................................................................................................................... 99
9.4 External Device............................................................................................................ 99
9.5 Privacy Masking......................................................................................................... 101
9.6 Network Service......................................................................................................... 101
9.7 Privacy Manager ........................................................................................................ 101
9.8 Protocol...................................................................................................................... 102
9.9 Device Log................................................................................................................. 103
9.10 Maintenance............................................................................................................. 103
9.11 Local Config............................................................................................................. 104
9.12 QOS.......................................................................................................................... 105
A Troubleshooting.................................................................................................. 107

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User Manual Product Overview
Issue V 1.1（2022-05-07）7
1 Product Overview
1.1 About Product
⚫The Bi-spectrum network camera is integrated with the thermal imaging and
temperature measuring, visible fusion, core image intelligent analysis, etc.
⚫Unique double registration mechanism, visible light and thermal imaging is
reflecting the same scene.
⚫The Bi-spectrum network camera is high precision, built-in automatic
temperature correction, completely eliminate the temperature drift, it can work
stable and reliable for long time.
⚫Intelligent temperature and visible light image channel display details
information to easily monitor and discriminate.
⚫Smart over temperature alarm and location, sound and light alarm, track rapidly
when temperature was abnormal.
It can be widely used in important fields such as airports, stations, urban roads, traffic
surveys, corporate security, warehouse monitoring, and residential security.
1.2 Features
⚫Using the uncooled infrared focal plane sensor.
⚫Detecting the infrared wavelength ranging from 8 um to 14 ums.
⚫High thermal sensitivity, reaching 50 mK.
⚫Supporting dedicated lens for 8/15/25/35/50 mm focal distance (optional).
⚫Supporting 17 pseudo color modes such as black hot, white hot, rainbow, iron bow and so on.
⚫Supporting the DVE image enhancement.
⚫Supporting noise reduction and mirroring.
⚫Supporting three coding algorithms, there are H.265, H.264 and MJPEG, it is high compatibility.
⚫In the heat setting temperature measuring points in the image or temperature area, temperature
detection and display: point temperature measurement, regional temperature measuring, full screen,
temperature measurement.
⚫Over-temperature warning, temperature difference alarm, over-temperature alarm, section alarm,
temperature rise alarm.

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⚫Outputting three code streams in real time, and satisfying local storage and network transmission of
the video.
⚫1-channel audio input and 1-channel audio output, supporting bidirectional voice talkback.
⚫Providing software and hardware watchdogs and automatic fault recovery.
⚫Linked heat dissipation structure of the metal enclosure.
⚫DC 12 V /POE.
1.3 Device Dimension
Figure 1-1 shows the dimensions of device.
Figure 1-1 Dimensions (unit: mm)
273~~303 Adjustable
107
275
70
95
70
100
98
4-φ4.5
30
2-1/4UNCx8
1.4 Installation
Step 1 Stick the installation location sticker on ceiling or wall, drill four holes based on the

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User Manual Product Overview
Issue V 1.1（2022-05-07）9
marks on the sticker. Drive the swell plastic buttons into holes.
Step 2 Loosen screw 1 to free the body to easy to install the fixed screws of camera. This
step before mount is highly suggested to make it convenient to use electric
screwdriver, as shown in Figure 1-2.
Figure 1-2 Adjust direction
Screw 1
Step 3 Install the camera on the ceiling or wall and fixe the screws as shown in Figure 1-3.
Figure 1-3 Fix camera
Step 4 Connect the multi-connector cable and monitor, loosen the screw 2 to adjust the
position so that the camera face the monitored area, as shown in Figure 1-4. Tighten

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Product Overview User Manual
10 Issue V 1.1（2022-05-07）
the screw 1 and screw 2. Figure 1-4 Adjust image
Screw 2
Screw 1
1.5 Cable Connection
Figure 1-5 the multi-connector combination cable of the thermal imaging integrated
network camera. For details about the multi-connector combination cable, please refer to
Table 1-1.

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User Manual Product Overview
Issue V 1.1（2022-05-07）11
Figure 1-5 Multi-connector combination cable
Table 1-1 Multi-connector combination cable
ID
Core of Cable
Functions
1
Video
Connect the BNC connector.
2
DC12V (2A)
Power interface, connects to the 12 V DC power
supply.
3
Audio Input
Inputs the audio signal and receives the analog
audio signals from the sound pick-up device.
4
Audio Output
Connects to the external audio device such as the
voice box.
5
Network interface
Connects to the standard Ethernet cable.
6
ALARM 2
Alarm in/ alarm out 2
Orange：alarm OUT COM 2
Yellow：alarm OUT 2

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Product Overview User Manual
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Grey：alarm IN COM 2
Purple: alarm IN 2
7
ALARM1
Alarm in/ alarm out 1
Brown：alarm OUT COM 1
Blue：alarm OUT 1
White：alarm IN COM 1
Green: alarm IN 1
8
RS485
RS485 interface connects to the external pan & tilt.

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User Manual Quick Configuration
Issue V 1.1（2022-05-07）13
2 Quick Configuration
2.1 Login and Logout
You must use Internet Explorer 8 or a later version to access the web management system;
otherwise, some functions may be unavailable.
Login system
Step 1 Open the Internet Explorer, enter the IP address of camera (default value is
192.168.0.121) in the address box, and press Enter. The login page is displayed, as
shown in Figure 2-1. Figure 2-1 Login page
Step 2 Input the user name and password.
⚫The default name and password both are admin. Modify the password when you log in
the system for first time to ensure system security. After modifying password, you need
to wait at least three minutes then power off to make sure modifying successfully . Or
login the Web again to check the new password.
⚫User can change the system display language on the login page.
Step 3 Click Login. The homepage is displayed.

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----End
logout
To logout of system, click in the upper right corner of the homepage, the login page
is displayed after you log out the system.
2.2 Homepage Layout
On the homepage, user can view real-time video, playback and configuration. User can
set parameter, Video parameter, Video control, PTZ control, PTZ Configure and logout of
the system. Figure 2-2 is shown the homepage layout. Table 2-1 lists the elements on the
homepage layout.
Figure 2-2 Homepage layout
Table 2-1 Elements on the homepage
NO.
Element
Description
1
Real-time
video area
Real-time videos are played in this area. You can also set
sensor parameters. The two channels are displaying at the
same time.
2
Playback
You can query the playback videos in this area.
3
Configuration
You can choose a menu to set device parameters,
including the device information, audio and video streams,
alarm setting, and privacy mask function.
4
Change
password
You can click to change the password.
5
Sign Out
You can click to return to the login page.

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User Manual Quick Configuration
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NO.
Element
Description
6
Channel
Channel 1: visible light.
Channel 2: thermal image.
7
Stream
Four streams. You can set details at configuration base
stream interface.
Stream 4 is SVC stream.
8
-
: Play/pause.
: Switch the mode.
: Audio.
: Interphone.
: Sensor, or click right mouse button, more details
please refer to chapter 4 Visible Sensor Configuration and
Thermal Sensor ConfigurationThermal Sensor
Configuration5 Thermal Sensor ConfigurationThermal
Sensor ConfigurationThermal Sensor
ConfigurationThermal Sensor ConfigurationThermal
Sensor Configuration.
: Snapshot.
: Record video to local storage.
: Intelligent analysis, Choose the stream to stream 2,
click to open the intelligent analysis, it will show target
information and video stream draw line after you have
turned on the function in IAS settings.
When the device generates an alarm, the alarm icon is displayed. You can click to
view the alarm information.
When the device accepts an alarm signal, the alarm icon will display within 10s in the web
management system.
----End

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2.3 Changing the Password
Description
User can click to change the password for logging into the system.
Procedure
Step 1 Click in the upper right corner of the main page.
The Change Password dialog box is displayed, as shown in Figure 2-3.
Figure 2-3 Change password dialog box
⚫The change password page will be displayed if you don’t change the default password
when you login the system for the first time.
Step 2 Input the old password, new password, and confirm password.
Step 3 Click OK.
If the message "Change password success" is displayed, the password is successfully
changed. If the password fails to be changed, the cause is displayed. (For example, the
new password length couldn’t be less than eight.)
----End

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User Manual Quick Configuration
Issue V 1.1（2022-05-07）17
2.4 Browse Video
User can browse the real-time video in the web management system.
Preparation
To ensure the real-time video can be played properly, you must perform the following
operations when you log in to the web for the first time:
Step 1 Open the Internet Explorer. Choose Tools > Internet options > Security > Trusted
sites > Sites.
In the display dialog box, click Add, as shown in Figure 2-4.
Figure 2-4 Adding a trusted site
Step 2 In the Internet Explorer, choose Tool > Internet Options > Security > Customer
level, and set Download unsigned ActiveX control and initialize and script ActiveX
controls not marked as safe for scripting under ActiveX controls and plug-ins to
Enable, as shown in Figure 2-5.

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Quick Configuration User Manual
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Figure 2-5 ConfiguringActiveX control and plug-ins
Step 3 Download and install the player control as prompted.
⚫The login page is displayed when the control is loaded.
⚫If you can view the live video immediately, you can ignore the steps of adding trust site.
2.4.1 Install Plugins
You will be prompted with a message “click here to use short delay Plugin for Live
Video”as shown in Figure 2-6 when you log in to the web management system for the
first time.
Figure 2-6 Download the plugin page