Sunell Security SN-TPC4201VT User manual

Thermal Imaging Integrated Network Camera
User Manual
Issue
V1.0
Date
2020-10-28

Thermal Imaging Box Network Camera
User Manual
Precautions
Issue V1.0 (2020-10-28）i
Precautions
Precautions
Fully understand this document before using this device, and strictly observe rules in
this document when using this device. If you install this device in public places,
provide the tip "You have entered the area of electronic surveillance" in an eye-
catching place. Failure to correctly use electrical products may cause fire and severe
injuries. To prevent accidents, carefully read the following context:
Symbols
This document may contain the following symbols whose meanings are described
accordingly.
Symbol
Description
It alerts you to fatal dangers which, if not avoided, may
cause deaths or severe injuries.
It alerts you to moderate dangers which, if not avoided,
may cause minor or moderate injuries.
It alerts you to risks. Neglect of these risks may cause
device damage, data loss, device performance
deterioration, or unpredictable results.
It provides a tip that may help you resolve problems or
save time.
It provides additional information.
To prevent electric shocks or other dangers, keep power plugs dry and clean.
⚫Strictly observe installation requirements when installing the device. The
manufacturer shall not be held responsible for device damage caused by users' non-
conformance to these requirements.

Precautions
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User Manual
ii Issue V1.0 (2020-10-28）
⚫Strictly conform to local electrical safety standards and use power adapters that are
marked with the LPS standard when installing and using this device. Otherwise,
this device may be damaged.
⚫Use accessories delivered with this device. The voltage must meet input voltage
requirements for this device.
⚫If this device is installed in places with unsteady voltage, ground this device to
discharge high energy such as electrical surges in order to prevent the power supply
from burning out.
⚫When this device is in use, ensure that no water or any liquid flows into the device.
If water or liquid unexpectedly flows into the device, immediately power off the
device and disconnect all cables (such as power cables and network cables) from
this device.
⚫Do not place the thermal imaging camera and unpackaged products at a radiation
source with a high intensity regardless of whether the device is in the normal
power-on state, for example, the sun, laser, and electric arc welder, and place the
thermal imaging camera and unpackaged products against objects with a high heat
source, for example, the sun. Otherwise, the accuracy of the thermal imaging
camera will be affected. In addition, the detector in the thermal imaging camera
may be permanently damaged.
⚫If this device is installed in places where thunder and lightning frequently occur,
ground the device nearby to discharge high energy such as thunder strikes in order
to prevent device damage.
⚫Unless otherwise specified in the user manual, do not use the thermal imaging
camera in an environment with the temperature lower than -30C (-22 F) or higher
than 60C (+140F). Otherwise, the images displayed by the thermal imaging
camera are abnormal and the device may be damaged if working beyond the
temperature range for a long period.
⚫During the outdoor installation, prevent the morning or evening sunlight incidence
to the lens of the thermal imaging camera. The sun shade must be installed and
adjusted according to the angle of the sunlight illumination.
⚫Avoid heavy loads, intensive shakes, and soaking to prevent damages during
transportation and storage. The warranty does not cover any device damage that is
caused during secondary packaging and transportation after the original packaging
is taken apart.
⚫This device is a static sensitivity device. Improper static may damage the thermal
imaging camera. ESD protection measures and reliable grounding must be well
prepared for device installation and uninstallation.
⚫Protect this device from fall-down and intensive strikes, keep the device away from
magnetic field interference, and do not install the device in places with shaking
surfaces or under shocks.

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User Manual
Precautions
Issue V1.0 (2020-10-28）iii
⚫Use a soft and dry cloth to clean the device body. In case that the dirt is hard to
remove, use a dry cloth dipped in a small amount of mild detergent and gently wipe
the device, and then dry it again. Pay special attention to the front window of the
thermal imaging camera because this is precision optics. If the front window has
water spots, use a clean and soft cloth to moisten with water and wipe it. If the
front window needs further cleaning, use a soft cloth dampened with isopropyl
alcohol or detergent. Improper cleaning can cause damage to the device.
⚫The lens window of the thermal imaging camera is designed to be applicable to an
outdoor environment. The window is coated with durable coating material, but may
require frequent cleaning. When you found lens image degradation or excessive
accumulation of pollutants, you should clear up the window in a timely manner.
Exercise caution when you use this device in severe sandstorm (such as deserts) or
corrosive environments (such as offshore). Improper use may cause surface coating
off.
⚫Do not jam the ventilation opening. Follow the installation instructions provided in
this document when installing the device.
⚫Keep the device away from heat sources such as radiators, electric heaters, or other
heat equipment.
⚫Keep the device away from moist, dusty, extremely hot or cold places, or places
with strong electric radiation.
⚫If the device is installed outdoors, take insect- and moisture-proof measures to
avoid circuit board corrosion that can affect monitoring.
⚫Remove the power plug if the device is idle for a long time.
⚫Before unpacking, check whether the fragile sticker is damaged. If the fragile
sticker is damaged, contact customer services or sales personnel. The manufacturer
shall not be held responsible for any artificial damage of the fragile sticker.
Special Announcement
All complete products sold by the manufacturer are delivered along with nameplates,
operation instructions, and accessories after strict inspection. The manufacturer shall
not be held responsible for counterfeit products.
This manual may contain misprints, technology information that is not accurate enough,
or product function and operation description that is slightly inconsistent with the
actual product. The manufacturer will update this manual according to product function
enhancement or changes and regularly update the software and hardware described in
this manual. Update information will be added to new versions of this manual without
prior notice.
This manual is only for reference and does not ensure that the information is totally
consistent with the actual product. For consistency, see the actual product.

Contents
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User Manual
iv Issue V1.0 (2020-10-28）
Contents
1 Product Overview .................................................................................................... 1
1.1 Thermal Imaging Principles and Advantages................................................................. 1
1.2 Device Structure............................................................................................................. 1
1.3 Functions and Features................................................................................................... 5
2 Quick Configuration ............................................................................................... 6
2.1 Login and Logout........................................................................................................... 6
2.2 Main Page layout............................................................................................................ 7
2.3 Change the Password...................................................................................................... 9
2.4 Browse Video............................................................................................................... 10
2.4.1 Install Plugins................................................................................................... 12
2.5 Setting Local Network Parameters............................................................................... 12
3 Thermal Setting...................................................................................................... 16
3.1 Temperature Parameters............................................................................................... 16
3.2 Ambient Temperature................................................................................................... 21
3.3 Temperature Area ......................................................................................................... 22
3.4 Shield Area................................................................................................................... 27
3.5 Schedule Linkage......................................................................................................... 27
3.6 Bad Point Check........................................................................................................... 30
3.7 Version Information...................................................................................................... 32
4 Parameter Setting................................................................................................... 33
4.1 Sensor Setting Interface................................................................................................ 33
4.2 Mode Setting................................................................................................................ 34
4.3 Image Setting ............................................................................................................... 34
4.4 Scene............................................................................................................................ 35
4.5 Set Pseud ocolor........................................................................................................... 36
4.6 FFC Control ................................................................................................................. 37
4.7 Noise Reduction........................................................................................................... 39
4.8 Enhance Image............................................................................................................. 40
4.9 Lens Control................................................................................................................. 40
5 Technical Specifications ....................................................................................... 42

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User Manual
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A Troubleshooting.................................................................................................... 47
B Common Emission Rate....................................................................................... 49

Thermal Imaging Box Network Camera
User Manual
Product Overview
Issue V1.0 (2020-10-28）1
1 Product Overview
1.1 Thermal Imaging Principles and Advantages
For any object, as long as its temperature is above the absolute zero (-273.15°C),
although the object does not give out light, it can radiate infrared. The infrared is also
known as thermal radiation. Atemperature change occurs when the infrared radiated by
objects at different temperatures is absorbed by the infrared thermal detector, and
thereby generating an electrical effect.An electrical signal is amplified and processed
to obtain a thermal image corresponding to the distribution of heat on the surface of the
object, that is, infrared thermal imaging.
⚫Applicable to any light environment
Traditional cameras rely on the natural or ambient light for imaging. However, the
infrared thermal imaging camera can clearly image the object with the infrared heat
radiation of the object without relying on any light. The infrared thermal camera is
applicable to any light environment and is free from glare impact. It can clearly
detect and find the target as well as identify the camouflaged and hidden target in
both day and night. Therefore, it achieves real 24-hour surveillance.
⚫Monitoring the temperature field of the target heat distribution
The infrared thermal camera can display the temperature field of the object and
change the surface temperature distribution of the object that cannot be directly
seen by human eyes to the thermal image representing the surface temperature
distribution of the object. By monitoring the temperature field, you can
immediately identify the temperature abnormality, thereby preventing potential
risks caused by the temperature, such as fire.
⚫Providing the cloud penetration capability
Atmosphere, dust, and clouds can absorb visible light and near infrared, but are
clear to the thermal infrared for 3 to 5 microns (medium wave infrared region) and
8 to 14 micron (long wave infrared). Therefore, it is difficult for the conventional
cameras to capture clear images under dense clouds, while the thermal imaging
camera is able to effectively penetrate the atmosphere and clouds to capture clear
images.
1.2 Device Structure
Figure 1-1 shows the rear panel of the thermal imaging box network camera. For
details about the interfaces, see Table 1-1.

Product Overview
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Figure 1-1 Appearance and interfaces of device

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Figure 1-2 Port of device

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Table 1-1 Interfaces
Char
Physical Interface
Connection
Audio
Audio input/audio
output
Inputs the audio signal and receives the analog
audio signals from the sound pick-up device.
Connects to the external alarm out device,
such as alarm light.
GND
Ground of system
Connect to system ground
Alarm
Alarm in/ out
Connect to alarm out and alarm in devices.
RS232
RS 232 port
Connects to RS 232 peripheral.
RS485
RS 485 port
Connects to the external pan & tilt
PWR
Power indicator light
When the power is normal, the red light is on.
RESET
Reset button (RESET)
The configuration resumes to the factory
settings after you press the reset button for 3s.
The default value of IP is 192.168.0.121.
FOCUS
Focus port
Connect to fucus control cable of motorized
lens.
VIDEO
OUT
Analog video interface
Sends analog video signals. User can connect
the camera to a TV monitor through this port
to view analog videos.

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Char
Physical Interface
Connection
LAN
Network interface
Connects to the standard Ethernet cable.
DC 12V
Power interface
Connects to the 12 V DC power supply.
Ground
GND
SD
CARD
SD card slot
Plug the SD card to save the video recording.
Zoom
Zoom port
Connect to zoom control cable of motorized
lens.
1.3 Functions and Features
⚫Using the uncooled infrared focal plane sensor.
⚫Detecting the infrared wavelength ranging from 8 um to 14 um.
⚫400*300 pixels.
⚫High thermal sensitivity, reaching 40 Mk.
⚫Supporting dedicated lens for 8/15/25/35/50 mm focal distance (optional), and
motor lens for 8/25/50/75 / 100 mm (optional).
⚫Support 17 pseudo color modes such as black hot, white hot, rainbow, iron bow and
so on.
⚫Support the DVE image enhancement.
⚫Support noise reduction and mirroring.
⚫Support three coding algorithms, these are H. 265, H. 264 and MJPEG, high
compatibility.
⚫In the heat setting temperature measuring points in the image or temperature area,
temperature detection and display: point temperature measurement, regional
temperature measuring, full screen (the highest temperature, the lowest temperature
and the average temperature) temperature measurement. User can set over
temperature warning and over temperature alarm.
⚫Output two code streams in real time, and satisfying local storage and network
transmission of the video.
⚫1-channel audio input and 1-channel audio output, supporting bidirectional voice
talkback.
⚫Support the local storage, Micro SD card (the maximum capacity is 128 GB) and
effectively resolving the video loss problem caused by network failure.
⚫Provide software and hardware watchdogs and automatic fault recovery.
⚫Linked heat dissipation structure of the metal enclosure.
⚫DC 12 V.

Quick Configuration
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2 Quick Configuration
2.1 Login and Logout
You must use Internet Explorer 8 or a later version to access the web management
system; otherwise, some functions may be unavailable.
Login system
Step 1 Open the Internet Explorer, enter the IP address of IP camera (default value:
192.168.0.121) in the address box, and press Enter.
The login page is displayed, as shown in Figure 2-1.
Figure 2-1 Login page
Step 2 Input the User and password.

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⚫The default name and password are both admin. Modify the password when you login
the system for first time to ensure system security. After modifying password, you need
to wait at least three minutes then power off to make sure modifying successfully . Or
login the Web again to test the new password.
⚫You can change the system display language on the login page.
Step 3 Click Login arrow. The main page is displayed.
----End
logout
To logout of system, click in the upper right corner of the main page, the login page
is display after you log out of the system.
2.2 Main Page layout
On the main page, you can view real-time video, set parameter, Video parameter, Video
control, and logout of the system. Figure 2-2 is shown the main page layout. Table 2-1
lists the elements on the main page layout.

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Figure 2-2 Main page layout
12345
67 8 9 10 11 12 13 14
Table 2-1 Elements on the main page
No.
Element
Description
1
Real-time video
area
Real-time videos are played in this area. You can also set
sensor parameters.
2
Playback
You can retrieve the playback videos in this area.
NOTE
Only when the SD card has videos that user can retrieve the
playback videos.
3
Device
configuration
You can choose a menu to set device parameters,
including the device information, audio and video streams,
alarm setting, and privacy mask function.
4
Change
password
You can click to change the password.
5
Sign Out
You can click to return to the login page.

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No.
Element
Description
6
Stream
Three are three streams. Choose one type from drop-down
list.
7
Pause/Start
Close live video or play live video.
8
Live/Smooth
Switch image quality.
9
Audio
Open or close audio.
10
Interphone
Open or close interphone.
11
Sensor setting
Click the icon, it will access to sensor setting.
12
Snapshot
Click the icon, it will snapshot.
13
Local record
Click the icon, it will record video and save.
14
Intelligent
analysis
Choose the stream to stream 2, click to open the intelligent
analysis, it will show target information and video stream
draw line after you have turned on the function in IAS
settings.
1. When the device generates an alarm, the alarm icon is displayed. You can click
to view the alarm information. When the device accepts an alarm signal, the alarm icon will
display within 10s in the web management system.
2. When the device encounters an exception, the fault icon is displayed. You can click
to view the fault information.
----End
2.3 Change the Password
Description
You can click to change the password for logging to the system.
Procedure
Step 1 Click in the upper right corner of the main page.
The Change Password dialog box is displayed, as shown in Figure 2-3.

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Figure 2-3 Modify Password dialog box
The change password page will be displayed if you don’t change the default password when
you login the system for the first time. User need to wait at least three minutes after
changing password, and then restart the device. The password incorrect more than 3 times,
please login again after 5 minutes
Step 2 Input the old password, new password, and confirmation password.
Step 3 Click OK.
If the message "Change own password success" is displayed, the password is
successfully changed. If the password fails to be changed, the cause is displayed. (For
example, the new password length couldn’t be less than eight.)
Step 4 Click OK. The login page is displayed.
----End
2.4 Browse Video
User can browse the real-time video in the web management system.
Preparation
To ensure the real-time video can be play properly, you must perform the following
operation when you login to the web for the first time:
Step 1 Open the Internet Explorer. Choose Tools > Internet options > Security > Trusted
sites > Sites.

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In the display dialog box, click Add, as shown in Figure 2-4.
Figure 2-4 Add the a trusted site
Step 2 In the Internet Explorer, choose Tool > Internet Options > Security > Customer
level, and set Download unsigned ActiveX control and initialize and script ActiveX
controls not marked as safe for scripting under ActiveX controls and plug-ins to Enable,
as shown in Figure 2-5.
Figure 2-5 ConfiguringActiveX control and plug-ins
Step 3 Download and install the player control as prompted.

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The login page is display when the control is loaded.
2.4.1 Install Plugins
You will be prompted with a message “Download and install the new plugin”will show
as in Figure 2-6, when you login to the web management system for the first time.
Figure 2-6 Install plugin
Procedure
Step 1 Click the message, download and install the plugin follow the prompts.
Step 2 During installing, user should close the browser.
Step 3 Reopen the browser after installation.
----End
2.5 Setting Local Network Parameters
Description
Local network parameters include:
⚫IP protocol
⚫IP address
⚫Subnet mask
⚫Default gateway
⚫Dynamic Host Configuration Protocol (DHCP)
⚫Preferred Domain Name System (DNS) server
⚫Alternate DNS server
⚫MTU
Procedure
Step 1 Choose Configuration > Device >Local Network.
The Local Network page is displayed, as shown in Figure 2-7.