Sunell Security SN-TPC2553DRT-F User manual

Bi-spectrum
Network Camera
User Manual
Issue: V 1.0
Data: 2023-05-24

Bi-spectrum network camera
User Manual Precautions
Issue V 1.0（2023-05-24）I
Precautions
Precautions
Fully understand this document before using this device, and strictly observe rules in this
document when using this device. If you install this device in public places, provide the
tip "You have entered the area of electronic surveillance" in an eye-catching place.
Failure to correctly use electrical products may cause fire and severe injuries. To prevent
accidents, carefully read the following context:
Symbols
This document may contain the following symbols whose meanings are described
accordingly.
Symbol
Description
It alerts you to fatal dangers which, if not avoided, may
cause deaths or severe injuries.
It alerts you to moderate dangers which, if not avoided,
may cause minor or moderate injuries.
It alerts you to risks. Neglect of these risks may cause
device damage, data loss, device performance
deterioration, or unpredictable results.
It provides a tip that may help you resolve problems or
save time.
It provides additional information.
To prevent electric shocks or other dangers, keep power plugs dry and clean.
⚫Strictly observe installation requirements when installing the device. The
manufacturer shall not be held responsible for device damage caused by users' non-
conformance to these requirements.

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Precautions User Manual
II Issue V 1.0（2023-05-24）
⚫Strictly conform to local electrical safety standards and use power adapters which are
marked with the LPS standard when installing and using this device. Otherwise, this
device may be damaged.
⚫Use accessories delivered with this device. The voltage must meet input voltage
requirements for this device.
⚫If this device is installed in places with unsteady voltage, ground the device to
discharge high energy such as electrical surges in order to prevent the power supply
from burning out.
⚫When this device is in use, ensure that no water or any liquid flows into the device. If
water or liquid unexpectedly flows into the device, immediately power off the device
and disconnect all cables (such as power cables and network cables) from this device.
⚫Do not place the thermal imaging camera and unpackaged products at a radiation
source with a high intensity regardless of whether the device is in the normal power-
on state, for example, the sun, laser, and electric arc welder, and place the thermal
imaging camera and unpackaged products against objects with a high heat source, for
example, the sun. Otherwise, the accuracy of the thermal imaging camera will be
affected. In addition, the detector in the thermal imaging camera may be permanently
damaged.
⚫If this device is installed in places where thunder and lightning frequently occur,
ground the device nearby to discharge high energy such as thunder strikes in order to
prevent device damage.
⚫Unless otherwise specified in the user manual, do not use the thermal imaging camera
in an environment with the temperature lower than -20C (-4 F) or higher than 60C
(+140 F). Otherwise, the images displayed by the thermal imaging camera are
abnormal and the device may be damaged if working beyond the temperature range
for a long period.
⚫During the outdoor installation, prevent the morning or evening sunlight incidence to
the lens of the thermal imaging camera. The sun shade must be installed and adjusted
according to the angle of the sunlight illumination.
⚫Avoid heavy loads, intensive shakes, and soaking to prevent damages during
transportation and storage. The warranty does not cover any device damage that is
caused during secondary packaging and transportation after the original packaging is
taken apart.
⚫This device is a static sensitivity device. Improper static may damage the thermal
imaging camera. ESD protection measures and reliable grounding must be well
prepared for device installation and uninstallation.
⚫Protect this device from fall-down and intensive strikes, keep the device away from
magnetic field interference, and do not install the device in places with shaking
surfaces or under shocks.
⚫Use a soft and dry cloth to clean the device body. In case that the dirt is hard to
remove, use a dry cloth dipped in a small amount of mild detergent and gently wipe

Bi-spectrum network camera
User Manual Precautions
Issue V 1.0（2023-05-24）III
the device, and then dry it again. Pay special attention to the front window of the
thermal imaging camera because this is precision optics. If the front window has
water spots, use a clean and soft cloth moistened with water to wipe it. If the front
window needs further cleaning, use a soft cloth dampened with isopropyl alcohol or
detergent. Improper cleaning can cause damage to the device.
⚫The lens window of the thermal imaging camera is designed to be applicable to an
outdoor environment. The window is coated with durable coating material, but may
require frequent cleaning. When you found lens image degradation or excessive
accumulation of pollutants, you should clear up the window in a timely manner.
Exercise caution when you use this device in severe sandstorm (such as deserts) or
corrosive environments (such as offshore). Improper use may cause surface coating
off.
⚫Do not jam the ventilation opening. Follow the installation instructions provided in
this document when installing the device.
⚫Keep the device away from heat sources such as radiators, electric heaters, or other
heat equipment.
⚫Keep the device away from moist, dusty, extremely hot or cold places, or places with
strong electric radiation.
⚫If the device is installed outdoors, take insect- and moisture-proof measures to avoid
circuit board corrosion that can affect monitoring.
⚫Remove the power plug if the device is idle for a long time.
⚫Before unpacking, check whether the fragile sticker is damaged. If the fragile sticker
is damaged, contact customer services or sales personnel. The manufacturer shall not
be held responsible for any artificial damage of the fragile sticker.
Special Announcement
All complete products sold by the manufacturer are delivered along with nameplates,
operation instructions, and accessories after strict inspection. The manufacturer shall not
be held responsible for counterfeit products.
This manual may contain misprints, technology information that is not accurate enough,
or product function and operation description that is slightly inconsistent with the actual
product. The manufacturer will update this manual according to product function
enhancement or changes and regularly update the software and hardware described in
this manual. Update information will be added to new versions of this manual without
prior notice.
This manual is only for reference and does not ensure that the information is totally
consistent with the actual product. For consistency, see the actual product.

Bi-spectrum network camera
Contents User Manual
IV Issue V 1.0（2023-05-24）
Contents
Precautions....................................................................................................................I
Contents......................................................................................................................IV
1 Product Overview .................................................................................................... 7
1.1 About Product................................................................................................................. 7
1.2 Device Dimension.......................................................................................................... 7
1.3 Installation...................................................................................................................... 9
1.4 Cable Connection..........................................................................................................11
2 Quick Configuration ............................................................................................. 13
2.1 Login and Logout......................................................................................................... 13
2.2 Homepage Layout ........................................................................................................ 14
2.3 Changing the Password ................................................................................................ 16
2.4 Browse Video............................................................................................................... 17
2.4.1 Install Plugins................................................................................................... 19
2.5 People Counting........................................................................................................... 20
2.6 Setting Local Network Parameters............................................................................... 21
3 Configuring Thermal ............................................................................................ 24
3.1 Temperature Parameters............................................................................................... 24
3.2 Ambient Temperature................................................................................................... 30
3.3 Temperature Area ......................................................................................................... 30
3.4 Privacy Zone Masking.................................................................................................. 36
3.5 Schedule Linkage......................................................................................................... 37
3.6 Thermal Mapping......................................................................................................... 44
3.7 Defect Pixel Correction................................................................................................ 46
3.8 LED Control Param...................................................................................................... 47
4 Visible Channel Image Settings ......................................................................... 49
4.1 Accessing the Image Settings Interface........................................................................ 49
4.2 Mode ............................................................................................................................ 50
4.3 Image............................................................................................................................ 51
4.4 Scene............................................................................................................................ 53

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User Manual Contents
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4.5 Exposure....................................................................................................................... 54
4.6 WB............................................................................................................................... 56
4.7 DayNight...................................................................................................................... 58
4.8 Noise Reduction........................................................................................................... 61
4.9 Enhance Image............................................................................................................. 62
5 Thermal Channel Image Settings ....................................................................... 65
5.1 Accessing the Image Settings Interface........................................................................ 65
5.2 Mode ............................................................................................................................ 66
5.3 Image............................................................................................................................ 67
5.4 Scene............................................................................................................................ 69
5.5 Set Pseudocolor............................................................................................................ 70
5.6 FFC Control ................................................................................................................. 71
5.7 Noise Reduction........................................................................................................... 74
6 Intelligent Analysis ............................................................................................... 76
6.1 Intrusion ....................................................................................................................... 76
6.2 Single Line Crossing.................................................................................................... 80
6.3 Double Line Crossing................................................................................................... 83
6.4 People Counting........................................................................................................... 86
6.5 Enter Area / Leave Area ............................................................................................... 90
7 Advanced Intelligent Analysis............................................................................ 92
7.1 Smoker Detection......................................................................................................... 92
7.2 Smoke and Flame Detection......................................................................................... 95
7.3 Fire Spot Detection....................................................................................................... 98
8 AI Multi-object..................................................................................................... 102
9 Alarm Setting........................................................................................................ 104
9.1 Alarm Output.............................................................................................................. 104
9.2 Disk Alarm ................................................................................................................. 105
9.3 Network Alarm........................................................................................................... 105
9.4 I/O Alarm Linkage ..................................................................................................... 106
9.5 Motion Alarm............................................................................................................. 107
9.6 Push Message............................................................................................................. 108
9.7 Audio Abnormal Detection......................................................................................... 109
10 Other Web Configurations............................................................................... 111
10.1 Device Information....................................................................................................111
10.2 Stream .......................................................................................................................112

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Contents User Manual
VI Issue V 1.0（2023-05-24）
10.2.1 Base Stream...................................................................................................112
10.2.2 ROI................................................................................................................113
10.2.3 Snapshot........................................................................................................114
10.3 Device .......................................................................................................................115
10.4 External Device.........................................................................................................115
10.5 Privacy Masking........................................................................................................117
10.6 Network Service........................................................................................................117
10.6.1 QOS ..............................................................................................................117
10.7 Privacy Manager .......................................................................................................118
10.8 Protocol.....................................................................................................................119
10.9 Device Log............................................................................................................... 120
10.10 Maintenance........................................................................................................... 120
10.11 Local Config........................................................................................................... 121
11 A Troubleshooting............................................................................................. 122

Bi-spectrum network camera
User Manual Product Overview
Issue V 1.2（2023-02-10）7
1 Product Overview
1.1 About Product
⚫The Bi-spectrum network camera is integrated with the thermal imaging and
temperature measuring, visible fusion, core image intelligent analysis, etc.
⚫Unique double registration mechanism, visible light and thermal imaging is
reflecting the same scene.
⚫The Bi-spectrum network camera is high precision, built-in automatic
temperature correction, completely eliminate the temperature drift, it can work
stable and reliable for long time.
⚫Intelligent temperature and visible light image channel display details
information to easily monitor and discriminate.
⚫Smart over temperature alarm and location, sound and light alarm, track rapidly
when temperature was abnormal.
It can be widely used in important fields such as airports, stations, urban roads, traffic
surveys, corporate security, warehouse monitoring, and residential security.
1.2 Device Dimension
Figure 1-1 shows the dimensions of device.

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Product Overview User Manual
8Issue V 1.0（2023-05-24）
Figure 1-1 Dimensions (unit: mm)
273~~303 Adjustable
107
95
275
100
98
70
70
30
2-1/4UNCDepth8

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User Manual Product Overview
Issue V 1.0（2023-05-24）9
Reset : Reset button, long press for 5s to restore to factory settings.
Power : If the power is normal, the red light is on.
NET: Network indicator, if the data is transiting, the green light is flash.
SD: SD card indicator, if the card is plugged, the blue light is on.
1.3 Installation
Step 1 Stick the installation location sticker on ceiling or wall, drill four holes based on the
marks on the sticker. Drive the swell plastic buttons into holes.
Step 2 Loosen screw 1 to free the body to easy to install the fixed screws of camera. This step
before mount is highly suggested to make it convenient to use electric screwdriver,
as shown in Figure 1-2.

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Product Overview User Manual
10 Issue V 1.0（2023-05-24）
Figure 1-2 Adjust Direction
Screw 1
Step 3 Install the camera on the ceiling or wall and fixe the screws as shown in Figure 1-3.
Figure 1-3 Fix Camera
Step 4 Connect the multi-connector cable and monitor, loosen the screw 2 to adjust the
position so that the camera face the monitored area, as shown in Figure 1-4. Tighten
the screw 1 and screw 2.

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User Manual Product Overview
Issue V 1.0（2023-05-24）11
Figure 1-4 Adjust Image
Screw 2
Screw 1
1.4 Cable Connection
The different models may have different cables, please refer to actual product.
Figure 1-5 Multi-connector Combination Cables

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Product Overview User Manual
12 Issue V 1.0（2023-05-24）
Table 1-1 Multi-connector Combination Cables
ID
Core of Cable
Functions
1
Network interface
Connect to the standard Ethernet cable. Support
PoE power supply.
2
ALARM1
Alarm in/ alarm out 1
Brown: alarm OUT COM 1
Blue: alarm OUT 1
White: alarm IN COM 1
Green: alarm IN 1
3
ALARM 2
Alarm in/ alarm out 2
Orange: alarm OUT COM 2
Yellow: alarm OUT 2
Grey: alarm IN COM 2
Purple : alarm IN 2
4
RS485
RS485 interface connects to the external pan & tilt.
Pink & red is RS485+
Black & white is RS485-
5
DC12V (2A)
Power interface, connects to the 12 V DC power
supply.
6
Audio Output
Connect to the external audio device such as the
voice box.
7
Audio Input
Input the audio signal and receives the analog audio
signals from the sound pick-up device.

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User Manual Quick Configuration
Issue V 1.0（2023-05-24）13
2 Quick Configuration
2.1 Login and Logout
To access the web interface through Edge browser (IE Mode); Otherwise, some functions
may be unavailable.
Login system
Step 1 Open the Microsoft Edge, enter the IP address of IP camera (default value:
192.168.0.121) in the address box, and press Enter.
The login page is displayed, as shown in Figure 2-1.
Figure 2-1 Login Page
Step 2 Input the User Name and Password.

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Quick Configuration User Manual
14 Issue V 1.0（2023-05-24）
⚫Access the web at Edge browser which the mode should switch to Reload in Internet Explorer
mode. At browser “Setting > Default browser” page, Let Internet Explorer open sites in
Microsoft Edge choose “Always (Recommenced)”; Allow sites to be reloaded in Internet
Explorer mode (IE mode) choose “Allow”.
Figure 2-2 Internet Explorer Compatibility
⚫The default name and password are both admin. Modify the password when you login the
system for first time to ensure system security.
⚫After modifying password, you need to wait at least three minutes then power off to make sure
modifying successfully . Or login the Web again to test the new password.
⚫You can change the system display language on the login page.
Step 3 Click Login arrow to enter main interface.
----End
Logout
Click in the top right to back to Web Login.
----End
2.2 Homepage Layout
On the homepage, user can view real-time video, playback, people counting and
configuration. User can set Sensor parameters, Video parameter, Video control, and

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User Manual Quick Configuration
Issue V 1.0（2023-05-24）15
logout of the system. Figure 2-3 is shown the homepage layout. Table 2-1 lists the
elements on the homepage layout.
Figure 2-3 Homepage Layout
Table 2-1 Elements on the Homepage
NO.
Element
Description
1
Real-time
video area
Real-time videos are played in this area. You can also set
sensor parameters. The two channels are displaying at the
same time.
2
Playback
You can query the playback videos in this area.
3
People
Counting
Set the query condition to query the people counting, the
statistical can be shown in different types, such as line
chart, histogram, list, the detail information please refer to
chapter 2.5
4
Configuration
You can choose a menu to set device parameters,
including the device information, audio and video streams,
alarm setting, and privacy mask function.
5
Change
password
You can click to change the password.
6
Sign Out
You can click to return to the login page.
7
Stream
The visible light channel has two streams. You can set
details at configuration base stream interface.
The thermal image channel has two streams.

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Quick Configuration User Manual
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NO.
Element
Description
8
-
: Play / pause.
: Switch the mode.
: Audio.
: Interphone.
: Sensor, or click right mouse button, more details
please refer to chapter 4 and 5
: Snapshot.
: Record video to local storage.
: Intelligent analysis, Choose the stream to stream 2,
click to open the intelligent analysis, it will show target
information and video stream draw line after you have
turned on the function in IAS settings.
When the device generates an alarm, the alarm icon is displayed. You can click to
view the alarm information.
When the device accepts an alarm signal, the alarm icon will display within 10s in the web
management system.
----End
2.3 Changing the Password
Description
User can click to change the password for logging into the system.
Procedure
Step 1 Click in the upper right corner of the main page.
The Change Password dialog box is displayed, as shown in Figure 2-4.

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Figure 2-4 Change Password Dialog Box
⚫The change password page will be displayed if you don’t change the default password
when you login the system for the first time.
Step 2 Input the old password, new password, and confirm password.
Step 3 Click OK.
If the message "Change password success" is displayed, the password is successfully
changed. If the password fails to be changed, the cause is displayed. (For example, the
new password length couldn’t be less than eight.)
----End
2.4 Browse Video
User can browse the real-time video in the web management system.
Preparation
To ensure the real-time video can be played properly, you must perform the following
operations when you log in to the web for the first time:
Step 1 Open Microsoft Edge. Choose Control Panel > Internet options > Security > Trusted
sites > Sites.

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Quick Configuration User Manual
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In the display dialog box, click Add, as shown in Figure 2-5.
Figure 2-5 Adding a Trusted Site
Step 2 In Microsoft Edge, choose Control Panel > Internet Options > Security > Customer
level, and set Download unsigned ActiveX control and initialize and script ActiveX
controls not marked as safe for scripting under ActiveX controls and plug-ins to
Enable, as shown in Figure 2-6.