Sunell SN-TPC4201KT-F User manual

Thermal Imaging Integrated Network Camera
User Manual
Issue
V1.1
Date
2022-05-21

Thermal Imaging Integrated Network Camera
User Manual
Precautions
Issue V1.1（2022-05-21）i
Precautions
Precautions
Fully understand this document before using this device, and strictly observe rules in
this document when using this device. If you install this device in public places,
provide the tip "You have entered the area of electronic surveillance" in an eye-
catching place. Failure to correctly use electrical products may cause fire and severe
injuries. To prevent accidents, carefully read the following context:
Symbols
This document may contain the following symbols whose meanings are described
accordingly.
Symbol
Description
It alerts you to fatal dangers which, if not avoided, may
cause deaths or severe injuries.
It alerts you to moderate dangers which, if not avoided,
may cause minor or moderate injuries.
It alerts you to risks. Neglect of these risks may cause
device damage, data loss, device performance
deterioration, or unpredictable results.
It provides a tip that may help you resolve problems or
save time.
It provides additional information.
To prevent electric shocks or other dangers, keep power plugs dry and clean.
⚫Strictly observe installation requirements when installing the device. The
manufacturer shall not be held responsible for device damage caused by users' non-
conformance to these requirements.

Precautions
Thermal Imaging Integrated Network Camera
User Manual
ii Issue V1.1（2022-05-21）
⚫Strictly conform to local electrical safety standards and use power adapters which are
marked with the LPS standard when installing and using this device. Otherwise, this
device may be damaged.
⚫Use accessories delivered with this device. The voltage must meet input voltage
requirements for this device.
⚫If this device is installed in places with unsteady voltage, ground the device to
discharge high energy such as electrical surges in order to prevent the power supply
from burning out.
⚫When this device is in use, ensure that no water or any liquid flows into the device. If
water or liquid unexpectedly flows into the device, immediately power off the device
and disconnect all cables (such as power cables and network cables) from this device.
⚫Do not place the thermal imaging camera and unpackaged products at a radiation
source with a high intensity regardless of whether the device is in the normal power-
on state, for example, the sun, laser, and electric arc welder, and place the thermal
imaging camera and unpackaged products against objects with a high heat source, for
example, the sun. Otherwise, the accuracy of the thermal imaging camera will be
affected. In addition, the detector in the thermal imaging camera may be permanently
damaged.
⚫If this device is installed in places where thunder and lightning frequently occur,
ground the device nearby to discharge high energy such as thunder strikes in order to
prevent device damage.
⚫Unless otherwise specified in the user manual, do not use the thermal imaging camera
in an environment with the temperature lower than -40C (-40 F) or higher than 60C
(+140 F). Otherwise, the images displayed by the thermal imaging camera are
abnormal and the device may be damaged because of working beyond the temperature
range for a long period.
⚫As for the outdoor installation, avoid the morning or evening sunlight incidence to the
lens of the thermal imaging camera. The sun shade must be installed and adjusted
according to the angle of the sunlight illumination.
⚫During transportation and storage, avoid damage to products caused by heavy pressure,
severe vibration and soaking. The warranty does not cover any device damage that is
caused during secondary packaging and transportation after the original packaging is
taken apart.
⚫This device is sensitive to static. Improper static may damage the thermal imaging
camera. ESD protection measures and reliable grounding must be well prepared for
device installation and uninstallation.
⚫Protect this device from fall-down and intensive strikes, keep the device away from
magnetic field interference, and do not install the device in places with shaking
surfaces or under shocks.
⚫Clean the device body with a soft and dry cloth. In case that the dirt is hard to remove,
use a dry cloth dipped in a small amount of mild detergent and gently wipe the device,

Thermal Imaging Integrated Network Camera
User Manual
Precautions
Issue V1.1（2022-05-21）iii
and then dry it again. Pay special attention to the front window of the thermal imaging
camera because this is precision optics. If the front window has water spots, use a
clean and soft cloth moistened with water and wipe it. If the front window needs
further cleaning, use a soft cloth dampened with isopropyl alcohol or detergent.
Improper cleaning can cause damage to the device.
⚫The lens window of the thermal imaging camera is designed to be applicable to an
outdoor environment. The window is coated with durable coating material, but may
require frequent cleaning. When you found lens image degradation or excessive
accumulation of pollutants, you should clear up the window in a timely manner.
Exercise caution when you use this device in severe sandstorm (such as deserts) or
corrosive environments (such as offshore). Improper use may cause surface coating
off.
⚫Do not jam the ventilation opening. Follow the installation instructions provided in
this document when installing the device.
⚫Keep the device away from heat sources such as radiators, electric heaters, or other
heat equipment.
⚫Keep the device away from moist, dusty, extremely hot or cold places, or places with
strong electric radiation.
⚫If the device is installed outdoors, take insect- and moisture-proof measures to avoid
circuit board corrosion that can affect monitoring.
⚫Remove the power plug if the device is idle for a long time.
⚫Before unpacking, check whether the fragile sticker is damaged. If the fragile sticker
is damaged, contact customer services or sales personnel. The manufacturer shall not
be held responsible for any artificial damage of the fragile sticker.
Special Announcement
All complete products sold by the manufacturer are delivered along with nameplates,
operation instructions, and accessories after strict inspection. We shall not be
responsible for counterfeit products.
The manual may contain inaccurate information of function and operation, misprints.
The manufacturer will update this manual according to product function enhancement
or changes and regularly update the software and hardware described in this manual.
Updated information will be added to new versions of this manual without prior notice.
Pictures for reference only, subject to our available products.

Contents
Thermal Imaging Integrated Network Camera
User Manual
iv Issue V1.1（2022-05-21）
Contents
Precautions.................................................................................................................... i
Contents.......................................................................................................................iv
1 Product Overview .................................................................................................... 6
1.1 Thermal Imaging Principles and Advantages ................................................................. 6
1.2 Device Structure............................................................................................................. 6
1.3 Out Wire Connection...................................................................................................... 8
1.3.1 The Multi-connector Cable ................................................................................ 8
1.3.2 Integrated Cable Management Bracket ............................................................ 10
1.4 Functions and Features..................................................................................................11
1.5 Packing List.................................................................................................................. 12
2 Device Dimensions ............................................................................................... 13
3 Installation .............................................................................................................. 16
3.1 Preparations.................................................................................................................. 16
3.2 Installation Mode.......................................................................................................... 17
3.2.1 Installing A Bracket.......................................................................................... 17
3.2.2 Installing B Bracket Without Junction Box...................................................... 21
3.2.3 Installing B Bracket With Junction Box........................................................... 23
4 Quick Configuration ............................................................................................. 26
4.1 Login and Logout......................................................................................................... 26
4.2 Main Page Layout ........................................................................................................ 27
4.3 Changing the Password ............................................................................................... 30
4.4 Browsing Video............................................................................................................ 31
4.4.1 Install Plugins................................................................................................... 33
4.5 Setting Local Network Parameters............................................................................... 33
5 Thermal Setting...................................................................................................... 37
5.1 Temperature Parameters ............................................................................................... 37
5.2 Ambient temperature.................................................................................................... 42
5.3 Temperature Area ......................................................................................................... 43
5.4 Shield Area................................................................................................................... 48
5.5 Schedule Linkage......................................................................................................... 49
5.6 Bad Point Check........................................................................................................... 51
6 Parameter Setting................................................................................................... 53

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User Manual
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6.1 Sensor Configuration Interface..................................................................................... 53
6.2 Mode ............................................................................................................................ 54
6.3 Images.......................................................................................................................... 55
6.4 Scene............................................................................................................................ 56
6.5 Set Pseudocolor............................................................................................................ 58
6.6 FFC Control ................................................................................................................. 59
6.7 Noise Reduction........................................................................................................... 61
6.8 Enhance Image............................................................................................................. 63
A Troubleshooting.................................................................................................... 64
B Common Emission Rate....................................................................................... 66

Product Overview
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User Manual
6 Issue V1.1（2022-05-21）
1Product Overview
1.1 Thermal Imaging Principles and Advantages
For any object, as long as its temperature is above the absolute zero (-273.15°C),
although the object does not give out light, it can radiate infrared. The infrared is also
known as thermal radiation. A temperature change occurs when the infrared radiated by
objects at different temperatures is absorbed by the infrared thermal detector, and
thereby generating an electrical effect.An electrical signal is amplified and processed
to obtain a thermal image corresponding to the distribution of heat on the surface of the
object, that is, infrared thermal imaging.
Applicable to any light environment
Traditional cameras rely on the natural or ambient light for imaging. However, the
infrared thermal imaging camera can clearly image the object with the infrared heat
radiation of the object without relying on any light. The infrared thermal camera is
applicable to any light environment and is free from glare impact. It can clearly detect
and find the target as well as identify the camouflaged and hidden target in both day
and night. Therefore, it achieves real 24-hour surveillance.
Monitoring the temperature field of the target heat distribution
The infrared thermal camera can display the temperature field of the object and change
the surface temperature distribution of the object that cannot be directly seen by human
eyes to the thermal image representing the surface temperature distribution of the
object. By monitoring the temperature field, you can immediately identify the
temperature abnormality, thereby preventing potential risks caused by the temperature,
such as fire.
Providing the cloud penetration capability
Atmosphere, dust, and clouds can absorb visible light and near-infrared, but are clear to
the thermal infrared for 3 to 5 microns (medium wave infrared region) and 8 to 14
microns (long wave infrared). Therefore, it is difficult for the conventional cameras to
capture clear images under dense clouds, while the thermal imaging camera is able to
effectively penetrate the atmosphere and clouds to capture clear images.
1.2 Device Structure
Figure 1-1 shows the rear panel of the thermal imaging integrated network camera. For
details about the interfaces, see Table 1-1.

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User Manual
Product Overview
Issue V1.1（2022-05-21）7
Figure 1-1 Appearance and interfaces ofthe thermal imaging integrated network camera
Table 1-1 Parameters of Interfaces
No.
Physical Interface
Connection
1
Reset button
(RESET)
The configuration resumes to the factory settings
after you press the reset button for 3s. The default
value is 192.168.0.121.
2
Network indicator
Network connection indicator
3
SD card indicator
The SD indicator has the following states:
OFF: The SD card is not inserted.
ON: The SD card is inserted.
4
SD card slot
It places the SD card.
Note:
When you install the SD card, ensure that the
SD card is not in the write-protection state and
then insert the SD card in the SD card slot.
When you remove the SD card, ensure that
the SD card is not in the write-protection state.
Otherwise, the data may be lost or the SD card
may be damaged.
When hot plugging the SD card, stop recording
and then perform the corresponding operation.

Product Overview
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User Manual
8 Issue V1.1（2022-05-21）
1.3 Out Wire Connection
There are two ways to connect the thermal imaging integrated network camera, the
multi-connector cables and the integrated cable management bracket. Users can choose
the corresponding method and installation method according to their bracket.
1.3.1 The Multi-connector Cable
Figure 1-2 the multi-connector cable of the thermal imaging integrated network camera.
For details of the multi-connector combination cable, please refer to Table 1-2.
Figure 1-2 Multi-connector combination cable
1
2
3
4
5
6
Table 1-2 Multi-connector combination cable
ID
Core of Cable
Functions
Connection
1
Orange
Alarm out com 1
Connect to the alarm output
device.
White/black
Alarm out com 2
Yellow
Alarm out 1
White / blue
Alarm out 2
gray
Alarm in com
Connect to the alarm input
device.
Purple
Alarm in 1
Blue
Alarm in 2

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User Manual
Product Overview
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ID
Core of Cable
Functions
Connection
2
Brown
RS485RS+
RS485 interface, connect to the
pan & tilt.
White
RS485RS-
3
-
Audio input port (cable
input)
Inputs the audio signal and
receives the analog audio
signals from the sound pick-up
device.
4
-
Network interface
Connects to the standard
Ethernet cable.
5
-
Audio output
Connects to the external audio
device such as the voice box.
6
-
DC12V /AC 24V
Power interface, connects to
the 12 V DC (AC 24V) power
supply.

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User Manual
10 Issue V1.1（2022-05-21）
1.3.2 Integrated Cable Management Bracket
Figure 1-3 Integrated Cable Management bracket Port
Table 1-3 Integrated Cable Management Bracket Port
Port Name
Description
Remark
COM OUT 1
Alarm out com 1
ALARM OUT1
Alarm out 1
COM IN 1
Alarm in 1 com
ALARM IN1
Alarm in 1
AUDIO IN
input port (cable input)
Applied for
audio devices.
AUDIO GND
Audio port GND
AUDIO OUT
Audio output

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User Manual
Product Overview
Issue V1.1（2022-05-21）11
COM OUT2
Alarm out com 2
ALARM OUT2
Alarm out 2
COM IN2
Alarm OUT com 2
ALARM IN2
Alarm in 2
RS485+
RS485+
Applied for
connecting to
external PTZ
RS485-
RS485-
DC IN/AC24
DC 12 V +
Support AC
24V
DC GND/AC24
DC 12V -
LAN
Network port, connect to internet.
Support PoE supply.
1.4 Functions and Features
Using the uncooled infrared focal plane sensor
Detecting the infrared wavelength ranging from 8 um to 14 ums
400*300 pixels
High thermal sensitivity, reaching 50 mKs
Supporting dedicated lens for 8/15/25/35/50 mm focal distance (optional)
Supporting 17 pseudo color modes such as black hot, white hot, rainbow, iron bow and so
on
Supporting the DVE image enhancement
Supporting noise reduction and mirroring
Supporting three coding algorithms, that is H.265, H.264 and MJPEG, it is high
compatibility
In the heat setting temperature measuring points in the image or temperature area,
temperature detection and display: point temperature measurement, regional temperature
measuring, full screen, temperature measurement.
Over temperature warning and over temperature alarm
Outputting three code streams in real time, and satisfying local storage and network
transmission of the video
1-channel audio input and 1-channel audio output, supporting bidirectional voice talkback

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12 Issue V1.1（2022-05-21）
Supporting the local storage of the Micro SD card (the maximum capacity is 128 GB) and
effectively resolving the video loss problem caused by network failure
Providing software and hardware watchdogs and automatic fault recovery
Linked heat dissipation structure of the metal enclosure
3-axis rotational adjustment structure facilitating installation and adjustment
DC 12 V(2A) / AC24V/ PoE
1.5 Packing List
Unpack and check the appearance of product for no obvious damage, and confirm the
item list for Table 1-4 is consistent.
Table 1-4 Packing List
Item
Quantity
Remark
Thermal camera
1
User manual
1
Installation location label
1
Network interface protect cover
1
Plastic anchor
3/4
Self-tapping screw
3/4
Allen Key
1
Micro SD card slot
1
T15 wrench
1
Configured for B
bracket
Plug and sealing ring
2
Configured for B
bracket
Grand Head
1
Configured for B
bracket
Junction box and accessories
1
Configured for B
bracket

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User Manual
Device Dimensions
Issue V1.1（2022-05-21）13
2Device Dimensions
The different brackets of device are having different dimensions, please refer to actual
product.
Figure 2-1 TheABracket Dimensions (unit: mm)

Device Dimensions
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Figure 2-2 The B Bracket with Junction box Dimensions (unit: mm)
Figure 2-3 The B Bracket Dimensions (unit: mm)

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Installation
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16 Issue V1.1（2022-05-21）
3Installation
3.1 Preparations
Tools needed (Not included) and supplied parts are shown in Table 3-1.
Table 3-1 Installation tools
Tools
Appearance
Phillips screwdriver (Not included)
Claw hammer (Included)
Hammer drill (Not included)
Spirit level (Not included)
T15 ring spanner (Included)
Stainless hexagon socket head cap bolt
(Included)
Self-tapping screw (Included)
Inflatable colloidal particle (Included)

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Issue V1.1（2022-05-21）17
3.2 Installation Mode
The thermal imaging integrated camera can be installed on the ceiling or the wall. You
can select the appropriate installation according to your requirements. If the camera
needs to be installed on the cement wall, you need to install the expansion screws (the
mounting holes of the screws must be consistent with that of the support), and then
install the support.
NOTE
The wall where the support is mounted must be able to withstand at least three times of the
total weight of the support and the camera.
The different brackets have different installation methods, please choose the correspond
method according to the purchased product.
3.2.1 Installing A Bracket
Step 1 Remove the installation location label delivered with the camera. Stick it on the
ceiling or the wall, as shown in Figure 3-8.
NOTE
If you choose the back leading mode, pouch a leading-out hole on the ceiling or the
wall, as shown in the area highlighted in red in Figure 3-1. (This manual takes the back
leading mode as an example.)
If you choose the side leading mode, lead the multi-connector combination cable
from the side notch on the bottom of the camera.
Figure 3-1 Installation location label
Location label
Wall

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Step 2 According to the location hole positions shown in the installation location label,
punch four location holes with diameter 5 mm on the ceiling or the wall.
Step 3 Fix the installation base on the wall, as shown in Figure 3-9.
Figure 3-2 Fixing base
Step 4 Hang the integrated camera into the base along the guide slots and rotate it to a
certain angle for facilitate cable connection, as shown in Figure 3-3.
Figure 3-3 Hang the integrated camera into the base
Step 5 Connect and conceal the cables for the integrated camera. After wiring, rotate the
integrated camera to align with the installation base, as shown in Figure 3-4.