sunjoe AJWV100 User manual

© 2020 by Snow Joe®, LLC
All rights reserved. Original instructions. SAVE THESE INSTRUCTIONS
A Division of Snow Joe®, LLC
OPERATOR’S MANUAL
Model AJWV100 Form No. SJ-AJWV100-880E-M
R
EN
CORDLESS WINDOW VACUUM
CLEANER
4V MAX* | MULTI-SURFACE
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Any electrical appliance can be dangerous if used incorrectly.
Some of the safety precautions given in this manual apply
generally to many appliances. Other warnings are specic to
the use of this cordless window vacuum.
Always follow these safety guidelines. Failure to do so may
result in electric shock, re and/or serious personal injury.
General Safety
Before using, be sure that everyone using this tool reads
and understands all safety instructions and other information
contained in this manual. Save this manual and review it
frequently prior to using this tool and when instructing
others on the proper operating procedures.
Before using the window vacuum, take the time to familiarize
yourself with the controls. Children should never be allowed
access to the window vacuum.
Retain this manual for future reference.
mWARNING! To reduce the risk of electric shock, DO
NOT expose to rain. Store indoors.
1. Keep your hair, loose clothing, ngers, and all parts of the
body and clothing, away from openings and moving parts.
2. Do not overreach. Keep proper footing and balance at all
times. Proper footing and balance enables better control
of the window vacuum in unexpected situations. Do not
use on a ladder or unstable support.
3. Do not allow children to operate the window vacuum
or play with the window vacuum as a toy. Close
attention is necessary when used by or near children.
4. Use this window vacuum ONLY for its intended use
as described in this manual. Use only the attachments
recommended in this manual.
5. Prevent unintentional starting. Carrying the appliance
with your ngers on the switch or energizing appliance
that have the switch on invites accidents.
6. If the window vacuum is not working properly, has been
dropped, damaged, left outdoors, or dropped into water,
do not use. Contact Snow Joe®+ Sun Joe®customer
service center at 1-866-SNOWJOE (1-866-766-9563).
7. Do not modify or attempt to repair the appliance or the
charger except as indicated in the instructions for use and
care.
8. Do not handle the USB charge cable and the charger
adapter or the window vacuum cleaner with wet hands.
9. Do not put any objects in ventilation openings. Do not use
with any opening blocked. Keep openings free of dust,
lint, hair, and anything that may reduce air ow.
10. NEVER vacuum materials that are burning or smoking,
such as hot coals, cigarette butts, matches, burning or
smoking ashes, etc.
11. Do not immerse. Use only on surfaces moistened by the
cleaning process.
12. DO NOT use to pick up ammable or combustible liquids,
such as gasoline, or use in areas where they may be
present.
13. Do not use to pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc).
14. Use extra care when using on stairs.
15. Do not incinerate this appliance even if it is severely
damaged. The batteries can explode in a re.
16. Do not expose a battery pack or appliance to re or
excessive temperature. Exposure to re or temperature
above 265°F (130°C) may cause explosion.
17. Check for misalignment or binding of moving parts,
breakage of parts, and any other condition that may aect
the window vacuum’s operation. If damaged, have the
window vacuum serviced before using.
18. Use only accessories that are recommended by the
manufacturer for your model. Accessories that may be
suitable for one window vacuum may create a risk of injury
when used on another window vacuum.
19. Do not let gasoline, oils, petroleum-based products, etc.,
come in contact with plastic parts. They contain chemicals
that can damage, weaken, or destroy plastic.
20. This product contains no serviceable parts. Never attempt
to remove or replace any parts other than those specied
in this manual.
21. Do not run the window vacuum unattended.
22. Do not use or store near hazardous materials.
Battery Safety Warnings
This manual contains important safety and operating
instructions for the battery and charger.
1. Before using, always check the charger, cable and plug.
If defects are detected, do not use the charger; never
1

2
open the charger. Thoroughly read all instructions and
cautionary markings on the manual, the charger, and the
cordless window vacuum.
mWARNING! If the cordless window vacuum is cracked
or damaged, do not insert the charging adapter into the power
tool or plug the power tool into the mains outlet. There is a
danger of electric shock or electrocution.
2. Protect the battery charger from rain and moisture. Water
penetration in a battery charger increases the risk of
electric shock.
3. This charger is ONLY intended to charge the rechargeable
battery inside of the cordless window vacuum. Any other
use poses a risk of re, electric shock or electrocution.
4. Recharge only with the charger specied by the
manufacturer (AJWV100-USBCHARGER). A charger that's
suitable for one type of battery pack may create a risk of
re when used with other battery packs.
5. Do not open or modify the battery. Release electrolyte is
corrosive and may cause damage to eyes and skin. It may
be toxic if swallowed.
6. Short circuit hazard! Do not insert conductive objects
(such as screw drivers or similar) into the charger plug.
7. Keep the battery charger clean. Contamination may
increase the risk of electric shock.
8. Under abusive conditions, liquid may be ejected from
the battery; avoid contact. If contact accidentally occurs,
ush with water. If liquid contacts eyes, seek medical help.
Liquid ejected from the battery may cause irritation or
burns.
9. Do not place any object on top of the charger or place
the charger on a soft surface that may result in excessive
internal heat. Keep the charger away from any heat
source.
10. To reduce the risk of damaging the charger adapter and
the USB cable, pull the charger adapter, not the USB
cable, when disconnecting the charger from the electric
outlet.
11. Make sure the USB cable is located in a safe place so
that it will not be stepped on, tripped over or otherwise
subjected to damage or stress. Do not abuse the cable
and do not yank on the cable to disconnect. Keep the
USB cable away from heat and sharp edges.
12. An extension cord should not be used unless absolutely
necessary. Using an improper extension cord poses a risk
of re, electric shock or electrocution.
13. Do not operate the adapter if it has received a sharp
blow or has become damaged in any way. Contact
the Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563) before continuing
use.
14. Do not disassemble the charger adapter. Incorrect
reassembly may pose a serious risk of electric shock, re
or exposure to toxic battery chemicals. If the battery or
charger are damaged, contact an authorized
Snow Joe®+ Sun Joe®dealer or call the Snow Joe®+
Sun Joe®customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
15. To reduce the risk of electric shock, unplug the charger
from the outlet before cleaning the unit.
16. Never attempt to connect two (2) chargers together.
17. DO NOT store or use the tool and the charger in locations
where the temperature may reach or exceed 104 ºF
(40 ºC). Dangerous storing locations include outdoor
sheds or metal buildings in the summer.
18. The charger is designed to operate on standard household
electrical power (100 - 240 V). Do not attempt to use it
with any other voltage!
NOTE: The integrated battery is not fully charged out of
the carton. Read the safety instructions and then follow
the charging notes and procedures.
19. The longest life and best performance can be obtained if
the integrated battery is charged when the air temperature
is between 64.4 ºF – 75.2 ºF (18 ºC – 24 ºC). Do not
charge the battery pack when the air temperature falls
below 50 ºF (10 ºC) or above 104 ºF (40 ºC). Following
these safety measures will prevent damage to the battery
pack.
20. Do not incinerate the integrated battery even if it is
seriously damaged or completely worn out. The battery
can explode in a re.
Service
1. If your power tool requires service, contact an authorized
Snow Joe®+ Sun Joe®dealer or call the Snow Joe®+
Sun Joe®customer service center at 1-866-SNOWJOE
(1-866-766-9563). Only identical replacement parts should
be utilized for repairs. This will ensure that the safety of
the power tool is maintained.
2. If the USB cable is damaged, it must be immediately
replaced to avoid a hazard. Contact the Snow Joe®+
Sun Joe®customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.

3
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
To reduce the risk of electric
shock, do not use outdoors or
in damp or wet environments.
Do not expose to rain. Store
indoors in a dry place.
Safety alert. Exercise caution.
Symbols Descriptions Symbols Descriptions
To reduce the risk of injury,
user must read the instruction
manual.
Indoor use only. Only use battery
charger indoors.

Know Your Cordless Window Vacuum Cleaner
Read the owner’s manual and safety rules carefully before operating the window vacuum cleaner. Compare the illustration below
to the unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future
reference.
4
Technical Data
Motor .................................................... 15 W
Battery Voltage* Max ............................ 4V D.C.
Battery Capacity ................................... 2.0 Ah
Battery Runtime Max ............................ 30 min
Cleans 50 standard-sized
windows per charge
Charger Input ........................................ 100 – 240 V AC,
50/60 Hz
Charger Output ...................................... 5V DC, 1 A
Charge Time Max .................................. 4 hours
Battery Type .......................................... Lithium-iON
Vacuum Pressure Max ........................... 1.1 kPa
Air Flow Max .......................................... 5.3 cfm (0.15 m3/min)
Waste Water Tank Capacity .................. 3.4  oz (100 ml)
Net Weight ............................................. 1.25 lbs (0.57 kg)
*Initial no-load voltage, when fully charged, peaks at 4.2 volts; nominal voltage under typical load is 3.7 volts.
R
R
1
2
3
4
5
6
7
8
11
12
1. Squeegee blade
2. Motor housing
3. Charge indicator
4. USB charge socket
5. Handle
6. USB charging adapter
7. USB charging cable
8. Nozzle assembly
9. Air outlet
10. On/O switch
11. Drain outlet
(Outlet stopper)
12. Waste water tank
BACK FRONT
9
10

Unpacking
Carton Contents
• Cordless window vacuum cleaner
• Nozzle assembly
• USB charger adapter
• USB charger cable
• Manuals with registration card
1. Carefully remove the window vacuum cleaner and check
to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe®+ Sun Joe®customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new window
vacuum. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations.
IMPORTANT! The equipment and packaging material are not
toys. Do not let children play with plastic bags, foils, or small
parts. These items can be swallowed and pose a suocation
risk!
Assembly
mWARNING! To avoid serious personal injury, read and
understand all safety instructions provided.
mWARNING! Do not switch on the unit until assembly is
complete. Failure to comply could result in accidental starting
and possible serious personal injury.
1. With the nozzle assembly slightly tilted as shown, connect
the nozzle assembly with the motor housing. Make sure
the tabs on the motor housing are inserted into the slots
on the nozzle assembly (Fig. 1).
2. Twist the nozzle assembly clockwise to lock the assembly
(Fig. 2). Shake the whole unit to make sure the nozzle
assembly is secured and won't come o.
Before Using
Charging Procedure
The battery charger supplied matches the lithium-ion battery
installed in the tool. Do not use other battery chargers.
The lithium-ion battery is protected against deep discharging.
When the battery is empty, a protective circuit will
automatically switch OFF the equipment. The vacuum will no
longer work.
Charge the battery up to 4 hours then use it until it runs down.
Recharge for up to 4 hours again before resuming operation.
mWARNING! Continued and excessive overuse of the
ON/OFF button can permanently damage the lithium-ion
battery.
• During the charging procedure, the handle and the
housing of the tool will feel slightly warm to the touch.
This is normal.
• When no further use is planned for an extended period of
time, disconnect the battery charger from the outlet and
the unit.
• Do not use the tool during the charging procedure.
Battery Charge Level Indicator
The equipment has charger level indicator, which will illuminate
and indicate the charge level when the unit is being used.
• The charge indicator is lit blue: Battery charge level is
high.
• The charge indicator is ashing red: Battery charge level is
less than 3 V. Stop working and charge the battery.
R
Fig. 1
Nozzle assemblyTabs
Slots
Fig. 2
Nozzle
assembly
5

Battery Charging
The length of service between each charging varies depending
on the type of work you are doing. The battery in this window
vacuum has been designed to provide maximum trouble-
free life. However, like all batteries, it will eventually wear out.
To obtain the longest possible battery life, we suggest the
following:
• Store and charge your cordless window vacuum cleaner
in a cool area. Temperatures above or below normal room
temperature will shorten battery life.
• Never store the cordless window vacuum cleaner with
the battery in a discharged condition. Recharge the unit
immediately after it is discharged.
• All batteries gradually lose their charge. The higher the
temperature is, the faster they lose their charge. If you
store your cordless window vacuum cleaner for long
periods of time without using it, recharge the battery every
6 months. This will extend battery life.
NOTE: The cordless window vacuum cleaner has been
shipped in a low charge condition and should be fully charged
before use.
1. Plug the charger adapter into an appropriate AC power
outlet. Connect the charger adapter and the window
vacuum cleaner's charge socket with the USB charger
cable, as shown (Fig. 3).
2. The battery will take approximately 4 hours to charge. The
battery indicator LED will ash in red during the charging
process. Unplug the charger when the LED is illuminated
in blue.
3. Timely recharging of the tool will help prolong the battery's
life. You must recharge the tool according to the charger
level indicator.
NOTE: This charger will automatically turn o 30 mins
after the battery is fully charged. The blue battery charge
indicator will turn o when the charger is o.
IMPORTANT! Never allow the tool to become fully discharged
as this will cause irreversible damage to the battery.
Operation
This appliance is intended for indoor use for cleaning damp,
smooth surfaces such as windows, mirrors or tiles, in
accordance with the instructions provided in this manual. The
appliance is not intended to vacuum up debris on the oor,
drains or containers.
mWARNING! Do not use any attachments or accessories
that are not recommended by the manufacturer. The use of
attachments or accessories not recommended can result in
product damage.
General Vacuum Procedure
1. Before using the window vacuum, wet the surface to be
cleaned with sprayer. Or use a sponge lled with water or
proper detergent to wipe the surface.
2. Grab the window vacuum cleaner by the handle. Place the
squeegee blade against the upper part of the surface to
be cleaned (Fig. 4).
3. Turn on the window vacuum cleaner by squeeze the On/
O switch (Fig. 4).
R
Fig. 3
Charger
adapter
USB charging
cable
Charge socket
R
Fig. 4
On/O
switch
6

4. With a little pressure applied, slide the squeegee along the
surface. The appliance will vacuum all the liquid and leave
a clean and smooth surface (Fig. 5).
5. After the vacuuming is done, shut o the appliance by
pressing the On/O switch again. If there's still water
residual left on the surface, wipe with dry cloth.
Drain the Waste Water Tank
1. It's recommended to empty the waste water tank every
time after using. Turn o the vacuum and make sure the
tool is stopped completely.
2. Pull out the drain outlet stopper, and tilt the appliance to
drain the liquid debris from the drain outlet (Fig. 6)
3. After draining is done, reinsert the outlet stopper.
mWARNING! Only operate the appliance until the MAX
mark of the waste water tank has been reached. Switch o the
appliance and empty the waste water tank.
Operation Tips
• Do not press the appliance too forcefully but rather allow it
to glide over the surface.
• During operation, make sure the air outlet is not blocked.
Block air outlet may result in overheating and cause
damage to the unit.
• The cordless window vacuum cleaner is equipped with
overheating protect. When the temperature is too high
during operation, the circuit will be cut o. Wait until it
cools down before switch on the unit and resume working.
• During operation, ensure the surface is wet by spraying
sucient uid onto the surface.
• Clean the squeegee blade regularly.
• Turn o the unit after vacuuming, before cleaning and
maintenance. Empty the waste water tank, clean and dry
before storage.
• The cleaning should not be done in direct sunlight or
excessive heat.
Maintenance
To order genuine replacement parts or accessories for the
Sun Joe®AJWV100 cordless window vacuum, please visit
sunjoe.com or contact the Snow Joe®+ Sun Joe®customer
service center at 1-866-SNOWJOE (1-866-766-9563).
mWARNING! To reduce the risk of re, electric shock
or injury, turn power OFF before performing maintenance or
troubleshooting.
Cleaning
1. Turn o the vacuum cleaner.
2. Remove the nozzle assembly by slightly twisting it
counterclockwise and pulling it out from the unit (Fig. 7).
R
Fig. 5
R
Fig. 6
Drain
outlet
stopper
R
Fig. 7
Nozzle assembly
Twist counterclockwise
1
Pull out
2
7

8
3. Remove the 5 screws used to x the squeegee blade in
place (Fig. 8).
4. Grab the end of the squeegee blade and pull it out from
the nozzle assembly (Fig. 9).
5. Clean the squeegee blade and the nozzle assembly under
running water. Air dry before reassembly.
NOTE: Do not clean the cleaner motor housing under
running water, instead, use only mild soap and a damp
cloth to clean. Do not use detergent that contains
gasoline, turpentine, lacquer thinner, paint thinner,
chlorinated cleaning solvents, ammonia, acetone, or
household detergents containing ammonia since these
cleaning agents and solvents are harmful to plastics and
other insulated parts. Never use ammable or combustible
solvents around tools.
Storage
• Examine the cordless window vacuum cleaner thoroughly
for worn, loose or damaged parts. Should you need to
repair or replace a part, contact an authorized
Snow Joe®+ Sun Joe®dealer or call the Snow Joe®+
Sun Joe®customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
• Store the window vacuum cleaner upright with the charger
indoors in a clean, dry and locked location that is free
from dust.
Service + Support
If your Sun Joe®AJWV100 cordless window vacuum requires
service or maintenance, please call the Snow Joe®+ Sun Joe®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
Model + Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
A J W V 1 0 0
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
Fig. 8
Remove the screws
Fig. 9 Nozzle assembly
Squeegee blade

9
Troubleshooting
• Turn o the equipment before carrying out maintenance on the machine or when checking that its parts are in proper working
order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe®+ Sun Joe®replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this cordless window vacuum. Contact Snow Joe®+
Sun Joe®if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless window
vacuum. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
AJWV100 USB charger + cable AJWV100-USBCHARGER
ModelAccessories Item
2
1
AJWV100 replacement squeegee blade AJWV100-SQGBLD
Problems Possible Cause Possible Solution
Machine refuses
to start
• Flat battery
• Overheating protection is on
• On/O button is damaged
• Charge the battery.
• Wait for a while until the unit is cool down and resume
working
• Contact the Snow Joe®+ Sun Joe®customer service
center at 1-866-SNOWJOE (1-866-766-9563).
• Clear the waste water tank
• Charge the battery
• Contact the Snow Joe®+ Sun Joe®customer service
center at 1-866-SNOWJOE (1-866-766-9563).
• Shut down the unit. Wait for a while until the unit is cool
down before resuming working
• Clear the waste water tank
• Waste water tank is full
• Battery power is low
• The airow is blocked
• The unit works continuous for too
long
• Waste water tank is full
Vacuum force drops
Motor housing is hot