Suntronic U6500L User manual

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LIST
Version 2.6.8
USER’S MANUAL
U6500L(110V USA Only)
All Weather Semi-Outdoor High Brightness LCD
Please read this Instruction book before using your LCD monitor. We wish you many
hours of pleasure from your new Outdoor LCD monitor.
CHANGES
Suntronic provides this manual ’as is’ without warranty of any kind, expressed or implied, including
but not limited to the implied warranties or merchantability and fitness for a particular purpose.
Suntronic may make improvements and/or changes to the product(s) and/or the program(s) described in
this publication at any time without notice.
This publication could contain technical inaccuracies or typographical errors.
Changes are periodically made to the information in this publication; these changes are incorporated
in new editions of this publication.
Copyright ©
All rights reserved. No part of this document may be copied, reproduced or translated. It shall not
otherwise be recorded, transmitted or stored in a retrieval system without the prior written consent
of Suntronic.
Trademarks
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights
of their respective holders. All brand and product names mentioned in this manual serve as comments
or examples and are not to be understood as advertising for the products or their manufactures.

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Table of Content
1. Important for customers············································3
2. Incoming Inspection & Product Handeling ···························4
3. SAFETY PRECAUTIONS & SERVICING ····································5
4. FEATURES AND BENFITS···············································8
5. SPECIFICATION AND SIZES············································9
6. U Series Outline and intro ··········································10
7. INSTALLATION OF MINI SHIELD········································ 12
8. CABLE INSTALLATION GUIDE·········································· 12
9. PLACEMENT AND INSTALLATION GUIDELINES····························· 13
10. COMMON PROBLEM-SOLVING APPROACH···································· 14
11. OSD FUNCTION····················································· 15
12. AIR FILTER························································17
13. APPENDIX 1 ·······················································20
14. APPENDIX 2························································23
15. APPENDIX 3························································38
16. Limited Warranty Statement ·······································39

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Notice for Users
For customers (AC110/220V)
IMPORTANT
During the first time installation to connect our LCD to the electric distribution network, installation person
must be cutting OFF all electricity supplied in advance: by switching down the fuse breaker inside
the host Power Utility Box (NOT TURNING OFF the power outlet switch). While live AC power grid is
always ready within your electric networks, we recommended there are no others transfer-switches
attached or improper devices installed within the same network; also the earth grounding procedure must
be employed to guaranty safety grounded connection to avoid electric-shock!!
The Open Wires Power Cord or type-G CEE 7/7 European Plug has been terminated in this mains
lead colored in accordance with the following code:
GREEN : Earth
BLUE : Neutral
BROWN : Live
As the colors of the open wires in the mains lead of this apparatus
may not correspond with the colored markings identifying the
terminals in your plug proceed as follows. The wire which is
colored GREEN must be connected to the terminal in the plug
which is marked by the letter E or by the safety earth or colored
green or green-and-yellow. The wire which is colored BLUE must be connected to
the terminal which is marked with the letter N. The wire which is colored BROWN must
be connected to the terminal which is marked with the letter L. Ensure that your equipment is
connected correctly-if you are in any doubt consult a qualified electrician locally.
"WARNING: THISAPPARATUS MUST BE EARTHED"
ELECTRIC SHOCK can kill.
•Do not touch live electrical parts.
•Use only grounded or double insulated equipment.
•Stop power on Outdoor LCD before making internal inspection or reconnection.
•Install and ground Outdoor LCD according to all applicable national, state, and local
codes.
•Connect equipment grounding terminal to a proper earth ground.
•Do not connect to any electrical distribution system normally supplied by utility power
unless a proper transfer switch and grounding procedure are employed.
•Have only qualified persons make electrical connections
•Use all code-required methods for shock and over current protection.

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Incoming Inspection
Suntronic Outdoor LCDs are designed, built and packaged to withstand the shock and
vibration normally associated with shipment by common carriers. Occasionally improper
handling during shipping causes damage. Such handling could include unbanding of
palletized shipments, failing to respect "This Side Up" arrows, rough handling, falling
off conveyors, excessive vibration, crushing, etc. Therefore, a thorough inspection
should be done upon receipt of all shipments. Any carton tears, dents, scratches, loose
articles or evidence of oil are signs of damage and should be noted on the Freight Bill.
Cartons should be opened promptly and the units inspected for CONCEALED DAMAGE. Suntronic
Outdoor LCDs must be delivered in the proper mounting position to assure that damage
to the compressor has not occurred during shipping. Any Suntronic Outdoor LCDs that is
delivered removed from the banded pallet, lying down or double stacked should be refused.
An immediate claim MUST be filed with the freight carrier and an inspection requested.
Retain all packing materials. Suntronic cannot assume responsibility for Consignee's
failure to file a timely freight claim.
Product Handling
Before operating the Outdoor LCDs, to be certain that it is placed in its correct mounting
position. All Suntronic Outdoor LCDs containing an “L”as part of the model number are
designed to operate in a landscape position only. For “P”in the model number are designed
to operate in a portrait position only.
PROCEDURE FOR PROPER PACKING AND SHIPMENT OF SUNTRONIC OUTDOOR LCDS:
■Always Keep Outdoor LCDs in proper upright position indicated by arrow markers.
■Pack Outdoor LCDs in an appropriate carton (preferably original carton if possible),
with adequate internal protective packaging, making sure carton is marked and is kept
in correct upright position.
■Outdoor LCDs should be placed at the site where the qualified power supply and clean
and good ventilation are all provided.
■ For local, controlled transportation, strap carton to a secure part of truck to prevent
falling or sliding, minimize vibration, etc.
■ For common carrier shipment, band unit(s) securely to a pallet. Non-pallet shipment
risks severe damage which voids the warranty.

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DISCHARGE PROCEDURE FOR IMPROPER HANDING AND MOUNTING OF SUNTRONIC OUTDOOR LCDS:
■Make sure the Out Door LCD is power-off.
■Settle down the Outdoor LCD in proper upright position indicated by arrow markers.
.
CAUTION: Please read and retain for your safety. This unit has been engineered and manufactured to
assure your personal safety, but improper use can result in potential electric shock or fire hazards.
In order not to defeat the safeguards incorporated in this receiver observe the following basic rules
for its installation, use and servicing
Do not place your LCD monitor on an unstable stand, shelf or table. Serious injury to an individual
and damage to the LCD monitor may result if it should fall. Your sales person can recommend approved
wall mounting kit. A special wall mounting kit is available for this model.
This LCD monitor should be operated only from the type of power source indicated on the monitor or
as indicated in the Operating Instructions. If you are not sure of the type of power supply, consult
your sales person or your local power company. For added protection it is strongly recommended that
this LCD monitor is supplied via a RCCB.- safety unit.
WARNING: To prevent injury LCD monitor must be securely attached to the wall in accordance with the
manufacturer’s installation instructions.
WARNING: Don’t touch the LCD and Enclosures when screen is exposed sunlight for long period of time.
The surface of the LCD and Enclosures might be hot.
WARNING: Suntronic Outdoor LCDs sold within USA and Canada are in 120V version only. For 220V requirement
sold in other countries, please contact the local sales for further details about their regional
requirement.
Master Rocker Switch (default is POWER-ON), MUST SWITCH OFF BEFORE ANY MAINTENANCE.
A security Master Power ON/OFF Switch designed to cutoff the AC Power for safety maintenance. A Red
light indicator helps the electricians to confirm the status about the electric connection and
distribution. Actuator down the FUSE BREAKER inside the UTILITY BOX; and setting off all electricity
out of the hosted power grid (supplying network) before initiate maintenance and installation. The
illuminated inside the Master Power ON/OFF Switch is representing the AC Line-In status only. Please
contact your electrician(s) if you are in doubt.
Installation
Do not allow anything to rest on the power cord. Do not locate this LCD monitor
where the cord will be damaged by people walking on it. Do not overload wall outlets
and extension cords as this can result in fire or electric shock. Do not place
this LCD monitor near any heat sources such as radiators, heaters, stoves and other
heat-generating products (including amplifiers).
S
SA AF FE ET TY Y P PR RE EC CA AU UT TI IO ON NS S & & SERVICING

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1.This End-User License is governed by the laws of the State of California. The End-User
and Suntronic agree that any action to enforce or interpret the terms of this End-User
License shall be brought only in the appropriate state or federal court located in
Alameda County, California. The End-User and Suntronic hereby submit to the exclusive
jurisdiction and venue of such court.
2.The above terms and conditions supersede any prior agreement, oral or written, between
you and Suntronic relating to the Software.
This monitor is tested to IP65 standard rating and may be positioned in an outdoor environment
exposed to rain.
This monitor is not protected against temporary or continuous immersion in liquid.
Do not use immediately after moving the LCD monitor from a low temperature to a high temperature
environment, as this causes condensation, which may result in fire, electric shock, or other
hazards. Before cleaning, unplug the monitor from the wall socket.
Do not mount near an open flame source. Open flames must never be used near this LCD monitor.
This LCD monitor should have a minimum distance of 2 inch away from the wall and the
monitor should have 6inch distance around the top, bottom and sides
Do not tilt the screen more than 45 degree in any direction
Do not turn landscape U6500L into portrait model. And do not turn portrait U6500P into Landscape
This LCD monitor should not be built in or enclosed in any way, heat build up will reduce the
life of the monitor.
Do not apply liquid cleaners or aerosol cleaners directly onto the LCD monitor. Use a damp cloth
for cleaning.
Always mount using recommended and substantial fixtures and fittings. The rear finned section around
the cabinet functions as Fans, removing heat away from the monitor. The external surface of the cabinet
(finned area) must not be covered or the airflow restricted in anyway by enclosing the LCD monitor
The operating temperature range of this monitor can be used at -15°C
~ 42°C. It is not recommended to install the screen in direct sunlight
without adequate shading, as this will cause the temperature of the
panel to rise above the maximum specified. Doing so may cause a black
shadow to appear on the screen, which will disappear when the screen
temperature returns to within the specification. This “of course” does
not produce any harmful effect on the lifetime of the panel.
Filter is located on the Bottom of the unit, inside the Intake Vent at the bottom of the LCD.
In areas where dust or salt air Prevalent, it is recommended that the Filter be cleaned regularly
ELECTRIC SHOCK can kill.
•Do not touch live electrical parts.
•Use only grounded or double insulated equipment.
•Stop power on Outdoor LCD before making internal inspection or reconnection.
•Install and ground Outdoor LCD according to all applicable national, state, and
local codes.
•Connect equipment grounding terminal to a proper earth ground.
•Do not connect to any electrical distribution system normally supplied by utility
power unless a proper transfer switch and grounding procedure are employed.
•Have only qualified persons make electrical connections
•Use all code-required methods for shock and over current protection.

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Servicing
Your LCD monitor is fully transistorized and does not contain any user serviceable components.
You must not remove the rear cover of the LCD monitor by yourself. The apparatus is working with high
voltages and could damage objects or even endanger people. Leave all required repair and service jobs
to an authorized service technician. Technician will exclusively use such spare parts that are complying
with the same safety standards as applicable to the original parts. The use of original spare parts
can prevent fire, shock and other hazards.
Unplug the LCD monitor from the wall outlet and refer servicing to qualified service personnel under
the following conditions:
■If the power cord or plug is damaged.
■If the has been dropped or the cabinet has been damaged.
■If the LCD monitor exhibits a distinct change in performance.
■If the LCD monitor does not operate normally by following the operating instructions.
■Adjust only those controls that are covered in the operating instructions as improper
adjustment of other controls may result in damage. This will often require extensive work
by a qualified technician to restore the LCD monitor to normal operation
SAFETY INSTRUCTIONS
General safety instructions
•DO NOT install the SUNTRONIC display inside of Hazardous Areas and/or Explosives Areas.
•DO NOT leave the Suntronic display unattended while cover opened and connected to the mains
•Before operating your SUNTRONIC display, please read this manual thoroughly, and retain it for future
use.
•Installation and preliminary adjustments should be performed by qualified service personnel or
authorized service dealers.
•All warnings on the system parts and in the documentation manual should be adhered to.
•All instructions for operating and use of this equipment must be followed precisely.
•All local installation codes should be adhered to.
•Do not allow anything to rest on the power cord which may cause damage. Do not locate this product
where persons will walk on the cord.
•Always unplug appliance from electrical outlet before cleaning and servicing and when not in use
for an extended period. Never yank cord to pull plug from outlet.
•Grasp plug and pull to disconnect.
•Do not operate appliance with a damaged cord or if the appliance has been dropped or damaged until
it has been examined by a qualified serviceman.
•Position the cord so that it will not be tripped over, pulled, or contact hot surfaces.
•If an extension cord is necessary, a cord with a current rating at least equal to that of the appliance
should be used. Cord rated for less amperage than the appliance may overheat.
•Let appliance cool completely before storing.
•Never push objects of any kind into the product through cabinet vents slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electrical shock.
•Lightning - For added protection for this video product during a lightning storm, or when it is
left unattended or unused for long periods of time, unplug it from the wall outlet. This will prevent
damage due to lightning and AC power-line surges.
•Slots and openings in the cabinet and the back and bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not be
blocked or covered. This product should never be placed near or over a radiator or heat register,
or in a built-in installation unless proper ventilation is provided.
Ratings & Grounding
These products should be operated from an AC power source. Check if the mains voltage and the load
match the product electrical ratings. A grounded three-core power cable has to be used. Connect the
power cord by inserting it in a grounded electrical outlet, making sure that the cord is properly
grounded. If you are unable to install the AC Requirements, contact your electrician. Do not defeat
the purpose of the grounding. Always connect this appliance to an electrically grounded outlet.
Never use a ground bypass (cheater) adapter.
Protection
Do not disassemble or modify the LCD module to avoid the possibility of electric shock, damage of

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electronic components, scratch at display surface and invasion of foreign particles. In addition,
such activity may result in fire accident due to burning of electronic component. LCD modules
disassembled or modified by customer is out of warranty.
Be careful when handling a display with broken glass. When the display glass breaks, please pay
attention not to injure your fingers. The display surface has the plastic film attached, which prevents
dispersion of glass shards. However, touching the broken edges of shards will injure your fingers.
Also Lamp (Cold Cathode Fluorescent Lamp) is made of glass, therefore please pay attention in the
same way.
Please do not touch the fluid flown out of broken display glass. If the fluid should stick to hand
or clothes, wipe off with soap or alcohol immediately and then wash it with water. If the fluid should
get in eyes, wash eyes immediately with pure water for more than 15 minutes and then consult the
doctor.
Lamps inside the LCD contain mercury inside. Please follow regulations or rules regarding disposal
established by local authority for its disposal.
In case of opening of the Suntronic display, cover the front frame to prevent over-heating of the
TFT panel when exposed directly to the sun. A sheet or service tent will suffice.
Safety on Shipping
Save the original shipping packing material; they will come in handy if you ever have to ship one
of your installed modules. For maximum protection, repack your set as it was originally packed at
the factory.
Features and Benefits:
High Brightness & High Contrast LCD: Offers superior readability under sunlight. High Brightness (All Above 1000 nits) and contrast ratio
assure excellent visibility even in bright outdoor environments.
Safety AR: Vandal Resistant AR Glass
decreased reflection makes image
crystal clear, and they produce less glare.
IP65/NEMA4X Vandal Resistant
Enclosures: will stand up to harsh, wet and
dirty environments, Falling dirt, rain, sleet,
snow, windblown dust, external ice
formation, splashing water, hose-directed
water. Except the bottom side is IP54 with
Fans.
Powder Coated Finish –Epoxy polyester
paint is electrostatically applied across
the entire unit then oven baked to
provide a smooth textured finish that is
ideal for wet and corrosive environments–
adheres to IP65 & NEMA 4
Air Curtain –a flow of air is constantly
carried across the front between the
glass and LCD. An air curtain prevents
any damage to the screen caused by
heat buildup in high temperatures or by
continual direct sunlight. In colder
Optional Touch Screen –integrated touch
screen displays deliver your information
and message in a big, bold and bright
fashion, and the flexibility of Single touch
gestures; immediately activated by any
touch, finger, gloved hand or pointer.
Built-in Waterproof Speakers –2 set
of 5 Watts waterproof speakers
enable sound to be integrated into
the U Series give you further levels of
customer interactivity.
Optional Integrated CAT5 Video Extender –
a HDMI Over IP Extender multicasts digital
video and audio signals to one or more
receivers up to 333 feet (1000ft with VGA)
away using CAT5e/6/7 cable.
Automatic Thermostatic Cut Off –
Automatic thermostat cut-off that will turn
off the screen in excessively high
temperatures to prevent screen damage -
Ideal for areas where such extreme
temperatures
Optional Integrated PC–Rugged Wide
Temperature, Shock protection: 20G,
Vibration protection, Ambient with air flow:
-20°C to 70°C, Optional for cellular 3.5G
with outdoor water proof antenna

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Optional Heater Automatically
On/Off –Even at temperatures as low
as -30C/-22F, the LCD screens
provide a razor-sharp HD_Full HD
quality picture at all times, making
them perfectly suited for all seasons.
In 24/ 7 working conditions the
heaters are not required, since
constant electronics' running
maintains temperature above 0°
Zero Clearance –Unique vertically
cooling system allows for zero
clearance Wall mount installations
Available in Portrait Model –Most outdoor
LCD is Landscape only, but Suntronic U
series unique design will remain water
proof/Rain proof even is in portrait model.
Please ask for portrait mode when you are
placing order.
Optional Stainless Steel Enclosures:
Specification and Sizes:
Sizes
22”
32”
46”
55”
65”
Active area size
(WxH)
473.76 x 296.1
697.6845 x 392.256
1018.353 x 572.544
1209.60 x 680.40
1209.60 x 680.40
Panel resolution
(pixels)
1680X1050
1366 x 768
1920 x 1080
1920 x 1080
Luminance of white
(Brightness)
1200 nits (Typ)
1100 nits (Typ)
1500 nits (Typ)
2500nits (Typ)
25000 nits (Typ)
Contrast ratio
1000:1
2000:1
2000:1
1800 : 1
1800:1
Response time
5ms
6.5 ms (Typ)
6.5 ms (Typ)
6.5 ms (Typ)
6.5 ms (Typ)
Viewing angle
85/85/80/80
89/89/89/89
88/88/88/88
Interface
VGA, DVI
VGA, composite Video, S-Video, HDMI
Enclosure
IP65/NEMA4X Vandal Resistant Enclosures (Except the bottom side is IP54 with Fans)
Operating
temperature range
-15° C to 42° (-30° C with optional heater) for 22”/46”
Operating Temp 5F to 140F (-15C to 60C) (-30° C with optional heater) for 32”/55”/65”
Storage Temperature
-30° C to 60°C
Input voltage
AC 100 ~ 240V 60/50Hz
Net Weight
56lbs
75lbs
95 lbs
145 lbs
215lbs

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WARNING: Don’t put these U6500L into a confined area to prevent overheat and void warranty
U6500L Outline and intro:
Front
Back
Side
Bottom
Filter Disassembled: Filter is located on the Bottom of the unit, inside the Intake Vent
at the bottom of the LCD. In areas where dust or salt air Prevalent, it is recommended that the
Filter be cleaned regularly
Rear View
Cold Air Path
Back
Hot Air Path
Environmental

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1. Orient unit to have access to the bottom as pictured below.
2. Unscrew the two retaining brackets as shown using a Philips screwdriver.
Monitor with Shield
Monitor with Shield Disassembled
Installation of Mini Shield
U Series Cable Installation Guide

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3. Remove the filter to expose the Input Panel.
4. Connect the power cable and the video cable (VGA, HDMI, RCA) to the inputs on the unit. Turn
unit power switch to ON, but make sure power cable is not connected to live power.
5. Replace filter to bottom of unit, and allow cords to protrude as shown in the image. Replace the
retaining brackets with screws and make sure filter is sitting flush to the brackets. Mount and
power on.

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Suntronic LCD are twice as bright as indoor LCD. The sun, however delivers more than 30 times the
brightness. Therefore, it is important that you do not place the TV where the screen faces direct sunlight.
This will cause the image on the screen to be washed out.
Intense direct sunlight falling on the screen over an extended period of time may cause dark spots
to form on the screen image. This is a characteristic of LCD technology and is a temporary condition
that will go away after the screen is pointed away from the sun.
For optimum viewing, Suntronic recommends the following placement and installation guidelines.
1. Ideal placement is in an area where is shaded by tress, landscape and/or structures, or under a
patio cover or gazebo.
2. Suntronic recommends mounting the LCD on Suntronic's articulating; tilt and swivel wall mount so
the LCD screen can be turned away from the location of the sun (see Figure 1).
The articulating wall mount also allows the TV to be rotated away and angled down from any highly
reflective surfaces such as water, white walls, concrete, etc.
4. Important Note: In all instance, Suntronic must be installed at least 5 feet from water’s edge.
Placement and Installation Guidelines

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Maintenance about LCD have no signal after power on.
Please check the power socket switch is turned on or not? And check all cablings are connected or
not? Such as: power cabling, AC input cabling, AD board power cabling, screen back light cabling,
LVDS cabling.
Abnormal color
Please check AD board LVDS screen cabling is properly connect or not? If there are other metal
hit the AD board? Is the AD board power supply normal? If they are no problem, it may be a bad
AD board, need to change it.
Screen dark
Please check and see if the brightness and contrast value setting on the OSD is lower? Entry the
AD board factory setting to see if the backlight value is low? (This value can be modified by engineer
only, not by customer.) If it’s not this problem, maybe the AD board is broken; If change another
AD board still invalid, maybe the screen is broken.
LCD have voice, but no signal
Please check and see if the input signal connection is proper? Is the signal machine setting proper?
Is the AD board panel chosen properly? Check and see if the LCD is mute? Check it by press the mute
key on the remote control; check the machine system voice setting; if not their problem, need to
change the AD board.
LCD have signal, but no voice
Please check and see if the signal input cabling connection is proper? Is the signal instrument and
AD board volume set to the minimum? Does the speaker cabling connect to the AD board voice output
socket properly? Is the speaker normal? If not their problem, need to change the AD board.
Can’t use the remote control
Please check if the remote control is normal(Just the remote control, not LCD)? Do two batteries
have power? Is remote control deviated angle is too big? Are there barriers between the LCD and
remote control? Is the remote control board in the LCD normal? Does remote control board connect
to AD board? If not their problem, need to change the AD board.
Screen display abnormally
Please check and see if it chooses the proper screen rate? (Full screen 16:9/ rate setting 4:3)
Turn on/off the LCD Regularly
Please check the Fan is work? Make sure the LCD temperature below 60 degrees. Does the temperature
sensor connect properly? If no their problem, the temperature is broken need to change.
Can’t turn on the LCD
Please check and see if the light on the remote control work or not? 1. If light on, use the remote
control can’t turn on the LCD, need to change the AD board. 2. If not light on, check and see if
the AD board power supply cabling connection is proper? Dose the power supply properly? Check if
the LCD power connect to the power socket? Dose the power switch turn on? Unplug the plug, and wait
for 10 seconds; connect to the power socket and turn on the LCD again. If not these problem, it must
be the problem of power board.
Turning on and using normally, then black screen
Once the screen changes black, first check if there is red LED light flashing on the remote control
board. If yes, it means the LCD temperature is higher the temperature sensor turn to protection state.
If the fan in the LCD is broken, need to change it. If the AC doesn’t cooling, change it. If not
these problem, means the temperature sensor breakdown, change it with same part no.
Common problem-solving approach

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OSD Function

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Remark:
Items marked have sub menus.
Exit the OSD menu to save the setting chosen
Video Input and Brightness Controller/Fan Thermostat
Fan Thermostat.
Dail to Zero
keeping the Fan
ON all the time
Main Power
switch
Mini
Display
Port
HDMI
(Only
Audio
Input)
Audio
output
for
external
speakers
VGA
Brightness
controller:
Red: Brightness
is Auto dimming
to 30%.
Green: Full
Brightness
RS232 remote
control by
command code

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Air Filter need to clean once a month

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TROUBLESHOOTING
General
A general guide to troubleshooting a flat panel display system it is worth considering the system as separate elements, such as:
> Controller (jumpers, PC settings)
> Panel (controller, cabling, connection, panel, PC settings)
> Backlight (inverter, cabling, backlight tubes)
> Cabling
> Computer system (display settings, operating system)
Through step by step cross checking with instruction manuals and a process of elimination to isolate the problem it is usually
possible to clearly identify the problem area.
No image:
> If the panel backlight is not working it may still be possible to just see some image on the display.
> A lack of image is most likely to be caused by incorrect connection, lack of power, failure to provide a signal or incorrect
graphic card settings.
Image position:
If it is impossible to position the image correctly, i.e. the image adjustment controls will not move the image far enough, then test
using another graphics card. This situation can occur with a custom graphics card that is not close to standard timings or if
something is in the graphics line that may be affecting the signal such as a signal splitter (please note that normally a signal
splitter will not have any adverse effect).
Image appearance:
> A faulty panel can have blank lines, failed sections, flickering or flashing display
> Incorrect graphics card refresh rate, resolution or interlaced mode will probably cause the image to be the wrong size, to
scroll, flicker badly or possibly even no image.
> Incorrect jumper settings on the controller may cause everything from total failure to incorrect image. CAUTION: Do not set
the panel power input incorrectly.
> Sparkling on the display: faulty panel signal cable.
Backlight:
Items to check include: Power input, Controls, Inverter and Tubes generally in this order. If
half the screen is dimmer than the other half:
> Check cabling for the inverter.
> For a specific backlight tube check theAC pins orientation (CAUTION: Never reverse any DC power pins).
Also:
> If adjusting brightness control has no effect the chances are that the VR rating or method of adjusting brightness is not
compatible or correctly connected to the inverter.
> If system does not power down when there is a loss of signal
Continued failure:
If unit after unit keeps failing consider and investigate whether you are short circuiting the equipment or doing something else
seriously wrong.
Generally after common sense issues have been resolved we recommend step by step substitution of known working parts to
isolate the problem.

19 www.SuntronicLCD.com
SPECIFICATIONS
Panel compatibility
Compatible with 1920x1200, 1920x1080, 1680x1050, 1600x1200, 1440x900
1366x768, 1280x1024, 1024x768, 800x600 & 640x480 resolutions of TFT LCD
panels.
A specified BIOS and some factory adjustment may be required for individual panel
timings.
No. of colours
Up to 3 x 10 bit providing 1.06 billion colours.
Panel power
DC 3.3V, 5V, 12V, 18V
Panel signal
LVDS
Vertical refresh rate
60Hz at 1920x1200, 60Hz at 1920x1080, 60Hz at UXGA and up to 75Hz other
lower resolution
Display clock maximum
165MHz
ADC clock maximum
195 MHz
DVI differential input clock maximum
165MHz
Graphics formats
Standard VESA VGA, SVGA, XGA, SXGA, WXGA, UXGA, WUXGA
Other special formats through specified BIOS and factory adjustment.
Graphics auto mode detect
VGA, SVGA, XGA, SXGA, WXGA, UXGA& WUXGAinterlaced and non-interlaced
Standard input at source (analog RGB)
VGA analog (15 pin) standard with automatic detection of:
Digital Separate Sync; Composite Sync Sync On Green.
Video formats PAL, NTSC & SECAM
Video inputs
ARGB
DVI-D
Composite video 1
Composite video 2
S-Video 1
S-Video 2
Component video 1
Component video 2
HD-SDI 1
HD-SDI 2
HDMI
Functions display On screen display (OSD) of functions
OSD menu functions
Image controls:
Panel brightness/contrast, Saturation, Hue, Color temperature, Sharpness, Video
Scaling, PIP, OSD position, OSD timeout, Image orientation,Auto Source Seek,
etc.
OSD menu controls available
Power On/Off
Backlight brightness
OSD Menu OSD
Select up OSD Select
down Setting +
Setting -
Control interface
Buttons, RS-232, Remote control
Settings memory
Settings are stored in non volatile memory
PC Connectivity
VGA / SVGA/ XGA / SXGA / UXGA / WUXGA analog or digital
Controller dimensions
179mm x 120.4mm (7.”x 4.74”)
Power consumption
10w approx. (not including panel power consumption)
Power load maximum
The controller has an overall 3Amp current limit.
Input voltage
12V/24VDC +/- 5%
Power protection
Fuse fitted (Resettable)
DC Power handling
Reverse power polarity protection is equipped on the board
Storage temperature limits
-40oC to +70oC
Operating temperature limits
0oC to +60oC
NOTES
Please note the following:
•For specific panel setup a sample of an LCD may be required (this will be returned) and a copy of the full
technical specifications for the panel from the manufacturer.
•Re-layout and custom development services are available.

20 www.SuntronicLCD.com
APPENDIX I –SIGNAL SUPPORT MODE TABLE
ARGB (P1) PORT :
Mode
Resolution
Clk
[MHz]
Horizontal
freq [KHz]
Vertical
freq [Hz]
Sync Mode
T_70
720x400
70Hz
28.322
31.469
70.087
Digital Separate Sync
T_70
720x400
70Hz
28.322
31.469
70.087
Sync On Green
V_60
640x480
60Hz
25.175
31.469
59.940
Digital Separate Sync
V_60
640x480
60Hz
25.175
31.469
59.940
Sync On Green
V_60
640x480
60Hz
25.175
31.469
59.940
Composite Sync
V_72
640x480
72Hz
31.500
37.861
72.809
Digital Separate Sync
V_72
640x480
72Hz
31.500
37.861
72.809
Sync On Green
V_72
640x480
72Hz
31.500
37.861
72.809
Composite Sync
V_75
640x480
75Hz
31.500
37.500
75.000
Digital Separate Sync
V_75
640x480
75Hz
31.500
37.500
75.000
Sync On Green
V_75
640x480
75Hz
31.500
37.500
75.000
Composite Sync
SV_56
800x600
56Hz
36.000
35.156
56.250
Digital Separate Sync
SV_56
800x600
56Hz
36.000
35.156
56.250
Sync On Green
SV_56
800x600
56Hz
36.000
35.156
56.250
Composite Sync
SV_60
800x600
60Hz
40.000
37.879
60.317
Digital Separate Sync
SV_60
800x600
60Hz
40.000
37.879
60.317
Sync On Green
SV_60
800x600
60Hz
40.000
37.879
60.317
Composite Sync
SV_72
800x600
72Hz
50.000
48.077
72.188
Digital Separate Sync
SV_72
800x600
72Hz
50.000
48.077
72.188
Sync On Green
SV_72
800x600
72Hz
50.000
48.077
72.188
Composite Sync
SV_75
800x600
75Hz
49.500
46.875
75.000
Digital Separate Sync
SV_75
800x600
75Hz
49.500
46.875
75.000
Sync On Green
SV_75
800x600
75Hz
49.500
46.875
75.000
Composite Sync
X_60
1024x768
60Hz
65.000
48.363
60.004
Digital Separate Sync