5
DD11280B036
Filter
A filter is recommended to be installed prior to the oversink series, it must be installed after any
other inline devices such as valves or strainers. This will protect the solenoid valve from becoming
blocked due to sediment in the water lines.
If the installation includes a filter assembly the filter cartridge must be replaced every 6 to 12
months depending on the level of usage and water quality.
Care & Cleaning
When cleaning the outer case of the appliance, do not use abrasive chemicals or cleaning
agents.
The outlet of the tap must be periodically cleaned to prevent dissolved minerals from building
up. Dissolved minerals can build up at the tap outlet and this will cause the tap to drip.
1. Warranty, Terms, and Conditions
1.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
1.2 Supakwik Water Heaters Pty. Ltd. guarantees your heater against faulty manufacture or
mechanical defect for the period as stipulated below:
2 Years warranty –The first 12 months parts and labour, the following 12 months parts only.
1.3 Supakwik reserves the right to choose whether to:
a. Repair the product,
b. Replace the product or part with an equivalent, or
c. Refund the cost of the product.
1.4 After a product has been repaired or replaced under warranty, the product will still be under
warranty for the remaining warranty period.
1.5 Filters are not covered under warranty as their lifespan is dictated by the quality and quantity
of the water that passes through it.
1.6 The unit must be installed in accordance with the local water & electrical supply authority
regulations, to be eligible for warranty.
1.7 The unit must be operated and maintained in line with “Care and Cleaning” instructions to be
eligible for warranty.
1.8 The warranty claim must be made within the warranty period to be eligible.
1.9 The warranty period commences from the date of purchase.
1.10 If Supakwik is engaged to replace or repair a product under warranty, and there is no fault
or the fault is found to be ineligible for a warranty claim, the claimant will be liable for all the
costs involved, it will then be their choice whether or not to go ahead with repairs.
1.11 This warranty is not transferable and only applies to the original owner.
1.12 This warranty is only valid within Australia.
2. Warranty Exclusions:
2.1 This warranty does not exclude, limit or modify any warranty condition obligation or liability
which is or may be implied or imposed on the company by virtue of the Australian Consumer
Law, or any other statute, rule, or regulation except for the extent to which the company is
lawfully entitled to exclude limit or modify it.
2.2 Supakwik Water Heaters Pty Ltd is not liable:
