Supera LCG24-2 User manual

INSTRUCTION MANUAL
LCG24-2, LCG36-2, LCG48-2
This manual contains important information regarding your Supera® unit. Please read this manual thoroughly prior to equipment set-up,
operation and maintenance. Failure to comply with regular maintenance guidelines outlined in this manual may void the warranty.
LINE COOK PRO
GAS GRIDDLES

ATTENTION OWNERS & OPERATORS ...................................................................................... 3
UNPACKING & INSTALLATION ............................................................................................... 4-5
WARNINGS & SAFEGUARDS FOR OPERATION ...................................................................... 6
OPERATING INSTRUCTIONS .................................................................................................. 7-8
CLEANING INSTRUCTIONS ................................................................................................... 9-10
TROUBLESHOOTING ................................................................................................................ 11
Table of Contents:
© Supera, 2015 Version 2 | July 2015 | Griddles Page 2
www.SuperaCo.com
LineCook Pro Gas Countertop Griddles
Thank you for your purchase of a Supera LineCook Pro® Gas Griddle.
With your purchase, you should have received each of the following component pieces:
LCG24-2
Supera LineCook Pro® 24" Gas Griddle (LCG24-1)
Supera Gas Regulator (REG-A-1)
LCG36-2
Supera LineCook Pro® 48" Gas Griddle (LCG36-1)
Supera Gas Regulator (REG-A-1)
LCG48-2
Supera LineCook Pro® 36” Gas Griddle (LCG48-1)
Supera Gas Regulator (REG-A-1)

Warnings affecting your personal safety indicated by:
OR
Warnings affecting your possible damage to the equipment and property are indicated by:
Attention Owners & Operators:
Supera’s equipment is designed to provide safe and productive processing, cooking and warming of food prod-
ucts as long as the equipment is used in accordance with the instructions in this manual and is properly main-
tained. Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners
of this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to
strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law.
Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately
trained and supervised, and have read and understood this manual. Do not attempt to repair or convert any gas
types on your own. Repairs and conversions are to be made solely by an authorized Supera servicer. Owners
should also ensure that no customers, visitors or other unauthorized personnel come in contact with this equip-
ment. Please remember that Supera cannot anticipate every circumstance or environment in which its equip-
ment will be operated. It is the responsibility of the owner and the operator to remain alert to any hazards posed
by the function of this equipment. If you are ever uncertain about a particular task or the proper method of operat-
ing this equipment, ask your supervisor.
This manual contains a number of precautions to follow to help promote safe use of this equipment. Throughout
the manual you will see additional warnings to help alert you to potential hazards.
If this manual is misplaced, damaged, or illegible, or if you require additional copies, please visit the Supera web-
site directly for a download - www.SuperaCo.com.
Please remember that this manual or the warning labels do not replace the need to be alert, to properly train and
supervise operators, and to use common sense when using this equipment.
© Supera, 2015 Version 2 | July 2015 | Griddles Page 3
www.SuperaCo.com

Unpacking & Installation:
• ALWAYS install equipment in a work area with adequate light and space.
• ONLY operate on a solid, level, nonskid surface that is nonflammable and away from sinks and water hazards.
• NEVER bypass, alter or modify this equipment in any way from its original condition. Doing so may create hazards
and will void warranty.
Gas & Gas Pressure:
Unpacking:
This unit is factory supplied in Natural Gas. This unit can be converted to L.P. gas by a licensed
and certified gas technician. Documentation may be necessary for warranty issues. Failure to comply
with this instruction, will void warranty.
See the included L.P. conversion kit for gas conversion parts and instructions.
Unit installation must conform with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the National
Gas Installation Code, CSA-B149.1, or the Propane Installation Code, CSA-B149.2 as applicable
and in accordance with local codes.
The appliance and it’s individual shutoff valve (to be supplied by user) must be disconnected from
the gas supply piping system during any pressure testing of that system at test pressures in excess
of ½ psi (3.45 kPa).
These models are designed, built, and sold for commercial use only.
Instructions must be posted in a prominent location. All safety precautions must be taken in the event
the user smells gas. Safety information can be obtained from your local gas supplier.
Unpack the griddle immediately after receipt. Remove the gas griddle from the crate; remove all packaging on and surrounding
the unit and be certain to remove all protective plastics and residues from all surfaces. Make sure that all parts provided including
the L.P. gas conversion kit are located. Equipment must have the legs properly installed before use (see Unpacking & Installation
instruction #5).
If the machine is found to be damaged, save the packaging material and contact the carrier within fifteen (15) days of delivery.
Immediately contact Supera or your local dealer of the equipment. You have no recourse to damage after fifteen (15) days.
TO AVOID SERIOUS PERSONAL INJURY AND PROPERTY DAMAGE:
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www.SuperaCo.com

INSTALLATION
1. Read this manual thoroughly before installation and operation. DO NOT proceed with installation and opera-
tion if you have any questions or do not understand anything in this manual. Contact your local representative or
Supera first.
2. Select a location for the griddle that has a level, solid, non-skid surface that is nonflammable and away from
water hazards or sinks, and is in a well-lighted work area away from children and visitors.
3. Equipment must be installed under proper ventilation as required per local code.
NOTICE: Local codes regarding installation and ventilation vary greatly by area. The National Fire Protection
Association, Inc, states that local codes are “authority having jurisdiction” when it comes to requirements for
installation of equipment. Therefore, installation should comply with all local codes.
4. Screw legs into the permanently fastened nuts on the four corners of the unit and tighten by hand. Legs must
be installed to adequately provide proper ventilation to the unit.
5. Level unit by adjusting the four feet and tighten securely. The adjustable feet have an adjustment of 1” for
lineup with other Supera - LineCook Pro countertop lines. Do not slide unit with legs mounted; lift if necessary
to move unit.
6. The supplied gas pressure regulator is factory set at 4'' Natural Gas W.C.
7. THESE UNITS ARE SUITABLE FOR INSTALLATION ON NON-COMBUSTIBLE SURFACES ONLY. Non-
combustible clearances: 6'' sides (152 mm) 6'' rear (152 mm) 4'' floor (102 mm)
8. Do not obstruct the flow of combustion and ventilation air, under the unit by the legs or behind the unit by the
flue. Do not place objects between the bottom of the unit and the counter top.
9. There must be adequate clearance for removal of the front panel. All major parts except the burners are
removable through the front if the gas line is disconnected.
10. It may be necessary to adjust the balance of gas volume and air supply to each burner. This must be done
by an authorized service technician.
11. Pipe threading compound must be resistant to the action of liquefied petroleum gases
Unpacking & Installation:
DO NOT use an open flame to check for leaks. Check all gas piping for leaks
with a soap and water solution before operating unit.
COMMISSIONING
Commissioning of your new griddle is of the utmost importance. Commissioning is the thorough and methodical
testing of the equipment, sub systems, and systems to ensure that the final product functions properly and safely
at the work site. By identifying any potential problems (i.e.: equipment location, ventilation, local fire/electrical
codes, installation, operator training and certification) prior to equipment being placed into service, costly
outages and potential damages may be avoided.
© Supera, 2015 Version 2 | July 2015 | Griddles Page 5
www.SuperaCo.com

Warnings & Safeguards for Operation:
IMPORTANT SAFEGUARDS & SAFETY INSTRUCTIONS
© Supera, 2015 Version 2 | July 2015 | Griddles Page 6
www.SuperaCo.com
For your safety, do not store or use gasoline or other flammable vapors or liquids in the
vicinity of this or any other appliances. Keep the area free and clear of combustible.
(See ANSI Z83. 14B, 1991).
Improper installation, adjustment, alteration, service or maintenance of this equipment
can cause property damage, personal injury, or death and voids warranty. Read the
installation operating and maintenance instructions thoroughly before installing, or
operating this equipment.
Instructions must be posted in a prominent location. All safety precautions must be
taken in the event the user smells gas. If you smell gas, immediately shut off the main
gas valve, extinguish all heat and flames, and call 911. Safety information can be
obtained from your local gas supplier.
The Griddle outside surfaces may become HOT after use. Use caution when touching the unit.
• Never directly touch the cooking surface while the griddle is on.
• Always turn off the unit when not in use, servicing or adjusting any parts or attachments, and before cleaning.
• Never leave the griddle on overnight.
•WARNING: The operator should never place pots or pans on griddle surface while on, it may warp the griddle
plate. Failure to comply with warning will void the warranty.
• Do not operate any equipment with a damaged or leaking gas line, ignitor or valves or if the unit is dropped or
damaged in any manner. Call for service.
• The use of attachments not recommended or sold by the manufacturer may cause fire, injury or even death.
• Do not use outdoors.
• Do not use this equipment for any use other than the use intended by the manufacturer.
• Never use the griddle as a heating source.
• The Supera griddle does not contain any user-serviceable parts. Supera dealers or recommended qualified
technicians should carry out repairs. Do not remove any components or service panels on this product.
• Never bypass, alter, modify or attach any unauthorized parts to this equipment. Doing so may create hazards
and will void warranty.
•Supera takes every care to ensure that all products are safe. Steel cutting procedures used to manufacture
these items result in sharp edges. These sharp edges are removed to the best of our ability; however, we insist
the operator take care when in contact with this piece of equipment.
• Always keep hands, hair and clothing away from heating source.
• Allow the griddle to cool down after use and before dismantling for cleaning; the unit will be too hot to handle
immediately after use.
Complete the warranty registration online at www.SuperaCo.com.
When using gas cooking equipment, basic safety precautions should always be
followed, including the following:
TO AVOID SERIOUS PERSONAL INJURY AND PROPERTY DAMAGE:

Operating Instructions:
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www.SuperaCo.com
Operating the Griddle - Pilot Lighting Instructions for Manually-Controlled Griddles
Before operating the griddle, it should be checked to see that it is sitting level. Adjust the feet to level the griddle. Be sure
the catch tray has been properly placed.
The pilot light on the appliance have been set at the factory. Each burner has a pilot light.
1. Make sure all knobs are in the “OFF” position.
2. The main gas valve should be “CLOSED/OFF” for five (5) minutes prior to lighting pilots to clear any existing gas.
(Main gas valve is supplied by others.)
3. Turn “ON/OPEN” the main gas valve to the unit.
4. Light and hold an ignition source (match) at the pilots. When the flame is established, remove the ignition source.
Repeat this step for each burner as each burner has its own individual pilot.
The pilot can be reached through the holes on the front of the unit.
5. Turn each burner knob “ON”. If the burners do not ignite promptly, turn the knobs “OFF”. From the opening in the
front panel, use a screwdriver and turn the pilot valve screw counterclockwise which will increase the flame height
and repeat step 4.
If the pilot flame appears larger than necessary, turn it down and reset burner ignition. The pilot flame should be as
small as possible but large enough to guarantee reliable ignition of the burners when the knobs are turned to “ON”.
The holes located in the front panel are pilot valve adjustments. Use a screwdriver to turn the valve to adjust the flame
height to your desired level.
All burners are lit from constantly burning pilots. Turning the valve to the desired flame
height is all that is required to put the unit in service.
Shutdown:
Turn the unit off by rotating the gas control knob clockwise to the “OFF” position.
The pilot light will remain lit.
To extinguish the pilot light completely, verify the gas control knob is “OFF” and turn OFF/Close the main gas line connec-
tion to the unit.
To reignite the pilot light, repeat the above steps.

© Supera, 2015 Version 2 | July 2015 | Griddles Page 8
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Operating Instructions:
Igniting the Burner
To ignite the burner, turn knob to the “ON” position. Then back off to the desired flame level. The range of adjustment is
virtually infinite between “ON” and “OFF”.
The space between the legs at the bottom admits combustion air. DO NOT BLOCK THIS SPACE.
All burners are lit from a constantly burning pilots. Turning the valve to the desired flame height is all that is required to put
the unit in service.
Do not permit fans or air conditioning vents to blow directly at the unit. Wherever possible, avoid open windows next to the
unit’s sides or back. Avoid wall type fans which create air cross-currents within a room.
It is also necessary that sufficient air should be allowed to enter the room to compensate for the amount of air removed by
any ventilating system. Otherwise, a subnormal atmospheric pressure will occur, affecting operation and causing undesir-
able working conditions.
A properly designed and installed hood will act as the heart of the ventilating system for the room or area in which the unit
is installed, and will leave the unit independent of changing draft conditions.
NOTE: It may be necessary to adjust the balance of gas, volume and air supply to each burner. This must be done
by an authorized service technician.
Seasoning the Griddle
• Heat to low temperature (300 - 350 F/150-180C) and pour small amount of cooking oil to the griddle plate (about one ounce
(30cc) per square foot of surface).
• Spread the oil over the entire griddle surface with a cloth to create a thin film.
• Wipe off any excess oil with a cloth. Repeat this procedure 2 to 3 times until the griddle has a slick, mirror-like surface.
Operating the Griddle
• Turn the burners on about 15-20 minutes before cooking for preheating.
• Set the knobs to the desired flame height or temperature.
• Each valve controls the gas flow to the burner to bring that area of the unit up to the set temperature. If different tempera-
ture settings are to be used, adjoining areas should be set at progressively higher temperatures using the lowest tempera-
tures on the outside burners.
• A uniform and systematic approach to the loading of the unit will produce the most consistent product results

PART REQUIRED ACTION FREQUENCY
Body Use a clean cloth and a non-abrasive cleaner to clean the stainless
steel body of the griddle.
Wipe the polished areas with a soft cloth.
Daily
Unit should be turned off when not in use.
It is recommended that the unit be disconnected from the gas supply by
closing the main gas valve.
Daily
Griddle
Plate
After each use
Weekly
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www.SuperaCo.com
Cleaning Instructions:
• DO NOT use any abrasive or flammable cleaning fluids.
• DO NOT hose down, immerse or pressure wash any part of the charbroiler, excluding the catch tray.
• NEVER use a scrubber pad, steel wool or abrasive material, or cleaners containing chlorine, iodine and ammo-
nia or bromine chemicals as these will deteriorate the stainless steel and shorten the life of the unit.
IF CLEANING THE BURNER OF THE GRIDDLE, THE MAIN GAS VALVE MUST BE SWITCHED TO
THE CLOSED POSITION. AFTER CLEANING, THE GAS LINE CAN BE SWITCHED BACK TO THE
OPEN POSITION. PLEASE FOLLOW THE LIGHTING INSTRUCTIONS IN THIS MANUAL TO RELIGHT
THE GRIDDLE’S PILOT LIGHTS.
RECOMMENDED CLEANING
It takes very little time and effort to keep the griddle attractive and performing at top efficiency. Wait until the
griddle is cool after the unit has been turned off. Please follow the cleaning steps below:
Back Thoroughly clean. Wipe with clean, warm, mildly soapy water then Daily
& Side rewipe splashes with a damp cloth.
Splashes
Clean surface with wire brush or metal spatula.
Clean the griddle surface thoroughly. If necessary, use a griddle stone,
wire brush or steel wool on the surface.
• Rub with the grain of the metal while the griddle is still warm. A mild
soap may be used on the plate surface to help clean it
• Remove all soap and debris thoroughly; wipe with a clean, damp cloth.
• The plate should then be covered with a thin film of oil to prevent
rusting. Clean stainless surfaces with a damp cloth and polish with a
soft dry cloth. To remove discoloration, use a nonabrasive cleaner. After
each “weekly” cleaning, the griddle must be seasoned again. If the
griddle usage is very high, the “weekly” cleaning procedures may be
done more often than once a week.
DO NOT put ice on the griddle plate as this may damage the plate.
Controls
& Front
Mylar
Panel
Use warm, soapy water, clean cloth to wipe away food debris
on front panel and knobs.

Catch Tray Once the unit has cooled, remove the catch tray and discard the waste,
grease/debris and crumbs.
likely to accumulate under the unit.
The catch tray/drawer is removed by pulling forward.
USE CAUTION WHEN REMOVING!
per Use
or
at least Daily
RECOMMENDED CLEANING (Continued)
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Cleaning Instructions:
PART REQUIRED ACTION FREQUENCY

Griddle not lighting Main gas line is closed Open valve
Pilot light is not lit Ignite pilot light
Cause unknown Call for service
Flame is to high or to low Adjustment knob is turned up or down
Pilot light not staying lit Flame is too low
Pilot tube clogged Replace pilot tube. Call for service.
Strong smell of gas in cooking area Main gas line leak Turn off main gas valve.
DO NOT LIGHT FLAME, ignite
anything, or turn/switch on anything
electrical.
call for service
Cooking surface is heating up slowly Carbon build up
Gas type of unit needs to be
converted
Unit ships from the factory Natural
Gas. Conversion from Natural Gas to
L.P. is possible for this unit.
Contact an authorized servicer or
Supera. Do not attempt conversion on
your own.
© Supera, 2015 Version 2 | July 2015 | Griddles Page 11
www.SuperaCo.com
Troubleshooting:
If problems persist and the assigned solution does not remedy the issue,
please call the Supera Service Department at: 1-866-953-3288.
ISSUE CAUSE SOLUTION
Cause unknown
Clean unit
Call for service

www.SuperaCo.com
© Supera 2015Version 7| July 2015
LIMITED WARRANTY
SUPERA LINECOOK PRO COOKING EQUIPMENT MODELS:
Charbroilers [LC24CB-1, LC36CB-1, LC48CB-1, LC24CB-2, LC36CB-2, LC48CB-2]
Griddles [LCG24-1, LCG36-1, LCG48-1, LCG24-2, LCG36-2, LCG48-2]
Hotplates [LC2BCT-1, LC4BCT-1, LC6BCT-1, LC2BCT-2, LC4BCT-2, LC6BCT-2]
Fryers: [LCF3T-NG-1, LCF3T-LP-1, LCF4T-NG-1, LCF4T-LP-1, LCF5T-NG-1]
SUPERA, LLC warrants to the original purchaser of new equipment that said equipment, when installed in accordance
with our instructions within North America and subjected to normal use, is free from defects in material or workmanship for
one year. Fryers are covered up to 30 days after installation in a mobile application. Warranty includes onsite service calls
within 60 miles of an authorized service company. End user is responsible for all extra travel and mileage at prevailing
rates and for original call to Supera expressing need for warranty service. Any service provided without authorization from
Supera, LLC will not be covered by Supera, LLC.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. SUPERA, LLC
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. SUPERA, LLC HAS FINAL DESCRETION ON ALL
WARRANTY REQUESTS.
SUPERA, LLC’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND
REPLACING EQUIPMENT WHICH PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE APPLICABLE
WARRANTY PERIOD. All repairs pursuant to this Warranty will be performed by an Authorized Designated SUPERA, LLC
Service Location during normal working hours. This warranty does not cover services performed at overtime or premium
labor rates. End user is responsible for the difference between normal service rates and premium service rates. This
warranty does not cover any service technician errors. IN NO EVENT SHALL SUPERA, LLC BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY,
PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY
DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR OTHERWISE.
This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees.
Installation in a residential application will void all warranties.
Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water,
fire, normal wear, improper set up and use. Periodic maintenance is not covered. Warranty does not cover service
requests for free replacement and/or recall parts.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE
BUYER AND SELLER. SUPERA, LLC NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT
ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SAID EQUIPMENT.
Example of items not covered under warranty, but not limited to only these items:
1. Acts of God, fire, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after market parts.
5. Repairs made by anyone other than a SUPERA, LLC designated servicer.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Cleaning of equipment.
9. Misuse or abuse.
In the event of gas equipment replacement, Supera LLC will cover up to one hour of installation by a professional technician.