Surix IP Entrix User manual

Surix IP Entrix
1° Edición
Made in Argentina

IMPORTANT!: This product´s warranty is 1 year from the reception of this Warranty
Register. We will not accept any complaints for no-registered products.
Name of holder
ZIP Code
Company Particular
Address where the IP Entrix is installed
Installer
Company/Installer´s phone number
Installer´s phone number
Date of purchase
FIRST NAME AND LAST NAME
NAME
FIRST NAME AND LAST NAME
SERIAL NUMBER
DAY MONTH YEAR
WITH LONG DISTANCE CODE
WITH LONG DISTANCE CODE
IWITH LONG DISTANCE CODE
STREET AND NUMBER
CITY STATE/COUNTRY
Please proceed to complete the following information for warranty registration, and send it as
soon as possible, by mail, e-mail, or fax.
Warranty Registration
Correa 2573 (C1429DRO) Cap. Fed
[email protected] / www.surix.net
Tel-fax: [phone]
How to contact us:
IP Entrix - v1
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For technical support:
[email protected]
How to contact us:
Correa 2573 (C1429DRO) Cap. Fed
[email protected] / www.surix.net
Tel-fax: [phone] and rotary lines
Phone
number
Company or installer from who you purchased
the equipment
How did you get to know of the existance of this
product?

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IP Entrix
Introduction
General Description
Technical Features
Installation
Conection
Programming
Main Menu
Front´s functionality
Call by Building-Floor-Apartment
Front´s setting
Welcome text
Building-Floor-Apartment
Call by Intern
Front´s setting
Welcome text
Interns by number
Key programming
Push-buttons programming
Communication parameteres
Temporizers
Keys and buttons programming
Passwords
IP Entrix status
2
2
3
4
3
3
20
6
Door 1 opening password
Door 2 opening password
This is what the user dials in the intern that is in communication with the IP Entrix to activate
the relay that opens doors 1 and 2, respectively.
IP Entrix in IP PBX login password
Password that the IP Entrix uses to register in the IP PBX central if its registration is required.
In the submenu IP Entrix Status there are the following items:
7
8
8
9
9
14
14
14
15
16
17
17
19
19
19
20
The
Busy (In conversation or call)
If at that moment the IP Entrix was making a call (or receiving one), this value will be On. If it
was not, it will be Off.
Registered in IP PBX central
It shows if it is registered in the IP PBX central whose data is in the Communication Parameters
menu.
Jumpers
It shows the conection state of the jumpers (in case you want to verify, for example, if the start
jumper was left with the default IP address).
NOTE: This submenu tab is not renewed automatically. The user should reload the page in his
browser to get the updated values.
red colour in the numbers indicates that it is not possible to alter them by programming
(they are read-only values).
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Administrator Password
Password used to enter programming. If it gets lost, the user can enter programming with the
previously described procedure.
In the submenu Temporizers there are the following elements to be programmed:
Maximum response waiting time
This is the time the IP Entrix waits for the extension it is calling to pick up, before it undoes
the call.
In the submenu Passwords there are the following elements to be programmed:
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IP Entrix - v1
Introduction
¡Welcome to the SURiX Door Phone products users' network!
The product you have purchased is part of a SURiX S.R.L's important line of products and
communication systems for homes, office, and multifamily systems for buildings and gated
communities.
General Description
The SURiX IP Entrix is an intelligent IP Door Phone, that is connected as an IP intern of an IP
PBX.
There are models for buildings (or gated communities) of diverse sizes: 25, 50, 75, 100, 150,
200 and 250 apartments/houses. The model is shown in the box and on all the programming
screens.
It has two dry-contact relays to open two doors (activate alerts or other applications).
The IP Entrix setting is done through an internal web server, which can be used with any
standard Internet browser. If you were not in a network environment, you can connect a
crossover UTP patch cord.
Use of the IP Entrix:

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Parameters used by the IP Entrix for its communication:
Equipment´s address (IPEntrix)
IP address that will be used by the IP Entrix for all the IP communications.
Its default value is 10.0.0.100 . If this address is changed, the next accesses to the
programming web server will have to be made to: http://nueva_dirección:8085
UDP Port SIP protocol Origin
Number of UDP port the IP Entrix uses in the SIP protocol.
IP Entrix login password in IP PBX
Password the IP Entrix uses to register in the IP PBX if its registration is required.
Intern number of this equipment (IP Entrix)
Intern number the IP Entrix will have for the IP PBX central (if it is connected to an IP central).
IP PBX IP Address
Verify that the IP address of the IP Entrix and the IP PBX are in the same range (accessible).
IP PBX Port
Port number in which the IP PBX will attend the IP Entrix comunication requirement.
Minimum range number of UDP ports
Maximum range number of UDP ports
These parameters may have to be set if the network router filters the RTP packages by port (the
rule foresees this may happen).
Sub-network Mask
Defines the network addresses range.
IP Address Gateway
If there is an intermediate gateway.
IP PBX domain
For hosted centrals or broadworks systems.
Expiring time (in minutes) SIP Service Register
Negotiated time with the IP PBX central.
IMPORTANT: It is advised not to increase this number.
Connection
1. Set the Ethernet wire on the RJ45 (CN 12) connector.
2. Connect a 12 Vca/cc - 1 A power supply, in the CN 1 terminal.
3. If there are door-opening circuits (with external supply), pass those circuits through the
terminals indicated as DOOR 1 and DOOR 2 that are basic open contacts, which close
when they receive the corresponding command.
Technical Features
LAN/ IP-PBX integration
Interface: Ethernet
Door opening through any LAN/ IP-PBX extension
Separated microphone and speakers volume control
Configurable through an internal web-server
Supported codec: G.711 PCM ley u 64 kbps
VolP protocol: SIP-RTP
DTMF detection: RFC 2833
Supply: 12 VAC/VDC 1 A
Exit to relays: 20 A/125VAC - 20 A/14 VDC
Installation
Remove the screw from the bottom plastic tip.
Slide downwards the front and separate it from the plastic flush mount.
ATTENTION: follow the assembly orientation of the flush mount, do not invert it.
The flush mount has weakened areas for wire entrance; drill the one that corresponds.
Fix the box to the wall in the hole that has been made to insert it.
Enter the power cords and UTP wires in the box.
Connect the wires to the board (See following section).
Fix the cover to the flush mount again, first fitting the upper screw and slightly pushing
up, set the inner top screw.
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Programming
The IP Entrix has an internal web server that responds in port 8085.
The setting of the configurable parameters of the IP Entrix is done by a web browser (Internet
Explorer, Firefox, etc.)
At the initial start-up, the IP Entrix has the IP adrress: 10.0.0.100. To start the setting, browse:
http://10.0.0.100:8085
NOTES:
If your network does not provide you this range of addresses, you can momentarily
alter the computer setting from which you will program the equipment, removing the
DHCP and placing a fixed address in the IP Entrix address range.
If you want to program it without being in a network, you can do it considering the
address (previous item) and placing a between the
computer and the IP Entrix.
crossover UTP patch cord
IP Entrix - v1
The last 3 types of action, are generally used in independent push-buttons but not in
telephone keyboard keys.
After the key action is programmed, the element N Key Programming is programmed. It
defines what digit, intern number, IP address, building number, floor, or Apartment activates
this key.
To program the dialed digit, 0 to 9 are used for numbers, 10 for * (asterix), and 11 for #
(pound) in case the IP Entrix is required to dial these values.
In the submenu Push-buttons Programming there is the 10 push-buttons table that the IP
Entrix can have as part of its equipment.
The programming of the push-buttons is identical to the one explained for keys.
The only difference is that the first 2 push-buttons (1 and 2) can have an additional function:
Manual Door Opening.
If this action is programmed, the N Push-button Programming for the programmed push-
button will define which of the 2 relays will activate a pulse in that push-button.
NOTE: This feature is used when a visitor is leaving (or someone from the security post), so
that he can press a button that activates lock opening for a programmed time and exit the
building.
In the submenu Communication Parameters you will see the following elements to be
programmed:
DOOR OPENER
TERMINAL BOARD
MIC.
TERMINAL
DOOR 1
12 VAC/DCSPEAKER- MIC +
BUTTON 1
RJ-45 ETHERNET
CONNECTOR
SPEAKER
TERMINAL
BUTTON 2
TELEPHONE
KEYPAD
FEED
TERMINAL
1
LOCK
POWER SUPPLY
POWER SUPPLY
DOOR 2
DOOR 2
LOCK
POWER SUPPLY
2
DOOR 1
DOOR OPENER
TERMINAL BOARD
DOOR 1
1
DOOR 2
2
12 3
NA
NC DOOR 1
DETAIL
3
12 3
NA
NC DOOR 2
3
RJ-45 CONNECTOR
TELEPHONE
KEYPAD GND

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The programming is active for 10 minutes aproximately. If more time passes without
any command entered, the equipment exits the programming and the key has to be re-
entered to start the programming again.
In the submenu Key Programming it can be seen the telephone keyboard table, which includes
the keys * (asterisk) and # (pound).
N key action
The telephone keyboard has the keys 0 to 9, * (asterix), and # (pound).
The action of all of these keys is programmable in the same way:
Simple key
Generates the single-digit dialing (as in a regular phone) that will be used to
compose an Intern Number.
Direct extension call
Sends the direct call (one touch) to an intern number.
Direct IP call
Sends the direct call (one touch) to an IP address.
Dials Building number
The key is interpreted as dialing a number of tower.
Dials Floor number
The key is interpreted as dialing a floor number.
Dials Apartment number
The key is interpreted as dialing an apartment number.
NOTES:
If the programming is altered or unknown, follow this restart steps that allow the user to
work with the default numbers: the equipment's IP address and programming key (the
programmed IP and key numbers stay the way they were, the IP Entrix sets this
numbers temporarily)
Turn off the equipment
Place a jumper between conector contacts 1 and 2,
as shown in the figure
Turn on the equipment
Enter programming in the URL
http://10.0.0.100:8085 with the key sx1234
Modify the programming parameters as wished
Turn off the equipment
Remove the previously indicated jumper from
between the contacts
Turn on the equipment
The IP Entrix should respond with this screen to entry the programming key:
The Online Guide button is available in all the menus and (with Internet access) by clicking it,
another window will open, accessing to this guide in pdf.
It can be downloaded to the computer or read online.
The password/key by default is: sx1234
5
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6
The main menu shows the parameters that usually require to be altered.
At the bottom, there are two buttons that are only in the main menu:
REBOOT:
Restarts the equipment (the address should be typed in the browser manually). Follow this
procedure to reload the IP address if it was modified. Except for the IP address, all of the
other parameters are immediately changed when the equipment is reprogrammed.
RESTORES:
Reloads all default programming values (except for the IP address).
When in programming, the Main Menu screen is shown: In the submenu Interns by Number the numeration table that the user marks and its
correspondence with the IP PBX interns the IP Entrix calls.
NOTE: See in this example that the user can mark 1 or 10.
To avoid exiting the screen, the table is assebled in a paginated form (10 items per page).
To move across it, you can move to Next, Back, First, or Last page through the indicated
links, or entering the corresponding page number in the text box that says Page.
NOTE: In the figure, you are not able to click on First or Back, because it is the First page so
there is not Back.
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7
All the menus work the same way: they are tables with two kinds of rows:
Elements to be programmed
Links to other submenus
The Elements to be programmed show (in yellow background) the element´s description and
on its side (in link format) the actual value of the parameter. By clicking on this link, the
screen that allows its reprogramming is visualized.
For example:
In the text box (or drop-down list) you can:
Write (or select) the new value and press the Programming button (the minimum
and maximum values are specified), or
Press the Back button to go back to the previous menu, or
Press the Main Menu button to go back to the main menu.
The links to submenus lead to other menus of elements to be programmed, grouped by
concept.
Particularly, the Front Functionality element to be programmed defines the door phone
operation from the users's point of view:
The Building, Floor, Apartment sequence can be dialed (building+Floor+Apartment
when there are many buildings in the same complex, or just Floor+Apartment if it is
only one building), or
Dial the intern number (extension, annex) of the IP PBX central to which it is
connected.
IMPORTANT: The programming of many items depend on how this element is programmed;
this way, it is convenient that it is programmed the right way before you continue to program.
When the element Front Functionality is programmed as Calls by intern, in the submenu Front
Programming there can be seen the following elements to be programmed:
Maximum number of dialing digits
Maximum dialing time
For the operation to be intuitive, the visitor user is not asked to validate the data by pressing
Enter or something similar. To recognize between apartments (house, ground lot, or intern) 1
and 15, the IP Entrix waits some time after every dialed digit. After that time, it automatically
validates the data (as if the user would have pressed Enter).
On the other hand, to avoid waiting that time for data validation, a numeration plan with a fixed
number of digits can be chosen so that the number of dialed digits is what validates the data.
In the submenu Welcome texts and Invitation to dial Apartment (Intern number), the welcome
text is programmed (E.g.: instead of Dial Intern, if it was a gated community, maybe the user
prefers Enter number of House or Ground lot).
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When the element Front Functionality is programmed as: Calls by Building-Floor-Apartment,
in the submenu: Front Programming you will see the following elements to be programmed:
Maximum dialing time
For the operation to be intuitive, the visitor user is not asked to validate the data with Enter or
something similar. Therefore, to recognize between floor 1 and floor 15, the IP Entrix waits
some time after every dialed digit. After that time, it validates the data automatically (as if the
visitor user had pressed Enter).
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Another way to represent it would be:
Original table:
Modified table:
Floor Apartment 1 Apartment 2 Apartment 3 Apartment 4
8
7 T: 1 – P: 7 – D: 1
6 T: 1 – P: 6 – D: 1 T: 1 – P: 6 – D: 2 T: 1 – P: 6 – D: 3 T: 1 – P: 6 – D: 4
5 T: 1 – P: 5 – D: 1 T: 1 – P: 5 – D: 2 T: 1 – P: 5 – D: 3 T: 1 – P: 5 – D: 4
4 T: 1 – P: 4 – D: 1 T: 1 – P: 4 – D: 2 T: 1 – P: 4 – D: 3 T: 1 – P: 4 – D: 4
3 T: 1 – P: 3 – D: 1 T: 1 – P: 3 – D: 2 T: 1 – P: 3 – D: 3 T: 1 – P: 3 – D: 4
2 T: 1 – P: 2 – D: 1 T: 1 – P: 2 – D: 2 T: 1 – P: 2 – D: 3 T: 1 – P: 2 – D: 4
1 T: 1 – P: 1 – D: 1 T: 1 – P: 1 – D: 2 T: 1 – P: 1 – D: 3 T: 1 – P: 1 – D: 4
Floor Apartment 1 Apartment 2 Apartment 3 Apartment 4
8 T: 1 – P: 8 – D: 1 T: 1 – P: 8 – D: 2
7 T: 1 – P: 7 – D: 1 T: 1 – P: 7 – D: 2
6 T: 1 – P: 6 – D: 1 T: 1 – P: 6 – D: 2 T: 1 – P: 6 – D: 4
5 T: 1 – P: 5 – D: 1 T: 1 – P: 5 – D: 2
4 T: 1 – P: 4 – D: 1 T: 1 – P: 4 – D: 2 T: 1 – P: 4 – D: 3 T: 1 – P: 4 – D: 4
3 T: 1 – P: 3 – D: 1 T: 1 – P: 3 – D: 2 T: 1 – P: 3 – D: 3 T: 1 – P: 3 – D: 4
2 T: 1 – P: 2 – D: 1 T: 1 – P: 2 – D: 2 T: 1 – P: 2 – D: 3 T: 1 – P: 2 – D: 4
1 T: 1 – P: 1 – D: 1 T: 1 – P: 1 – D: 2 T: 1 – P: 1 – D: 3 T: 1 – P: 1 – D: 4
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Number of buildings in the property
Maximum number of floors
Maximum number of apartments by floor
These are the 3 variables that allow to rapidly create the table of apartments in the building
(or buildings) to complete later each position (Tower:X - Floor:Y - Apartment: Z) with the
corresponding internal number (IP PBX extension).
Once these 3 variables are programmed, the table is assembled by pressing on the bottom
part of the screen, the Generates T-P-D button.
To set the Maximum number of floors, you should program the maximum number of floors
that the building with more floors has (if there were more than one building) and take into
consideration if there are apartments on the Ground Floor.
For example, if the building has a Ground Floor, 1st , 2nd, and 3rd floor, you should set:
Maximum number of floors = 4 if there are apartments on the Ground Floor, and 3 if there
are not.
If it were a horizontal building, set Maximum number of floors = 1.
To program the Maximum number of apartments by floor, the number of apartments of the
floor with more apartments should be programmed, considering all the buildings (if there were
more than one building).
If it were a building (or several) where every floor is one apartment, set Maximum number of
apartments by floor = 1.
Apartment dialing (On: Letter - Off: Number)
In some countries (such as Argentina), apartments are usually indicated with letters (1st A,
2nd E, 5th C, etc.). In other cases, they are indicated with numbers.
In the submenu: Welcome texts and invitation to dial (Building, Floor, Apartment) welcome
texts are programmed (E.g.: instead of Dial Building, maybe the user preffers Enter
Building number).
In the submenu: Building Floor Apartment is the table created with the Generate B-F-A
button, which contains all the apartments from all the floors and buildings, according to the
programming of the first 3 variables of the previous menu..
NOTE: Even if the apartment is identified with a letter, in this table it is always shown with a
number (the programer will have to consider that 1 corresponds to A, 2 to B, and so on).
The right-most column is the IP PBX extension number that corresponds to that apartment.
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In a case like this, you should modify the Floor and Apartment column, so that it reflects the
reality. The table, then, would be as shown below (assuming that all apartments from 101
onwards were programmed, and that the street front is number 100):
Obsérvese cómo se reemplazó:
1-5-3 por 1-7-2,
1-5-4 por 1-8-1, y
1-6-3 por 1-8-2
Indice Torre Piso Depto Interno a llamar
1 1 1 1 101
2 1 1 2 102
3 1 1 3 103
4 1 1 4 104
5 1 2 1 105
6 1 2 2 106
7 1 2 3 107
8 1 2 4 108
9 1 3 1 109
10 1 3 2 110
11 1 3 3 111
12 1 3 4 112
13 1 4 1 113
14 1 4 2 114
15 1 4 3 115
16 1 4 4 116
17 1 5 1 117
18 1 5 2 118
19 1 7 2 122
20 1 8 1 123
21 1 6 1 119
22 1 6 2 120
23 1 8 2 124
24 1 6 4 -
25 1 7 1 121
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To avoid exiting the screen, the table is assembled in a paginated form (10 items per page).
To move across it, you can move to Next, Back, First, or Last page through the indicated links,
or entering the corresponding page number in the text box that says Page.
NOTE: In the figure, you are not able to click on First or Back, because it is the First page so
there is not Back.
IMPORTANT! There are two possible situations:
If the building has the same number of apartments in all the floors, the table will
probably look as in reality, maybe with one or two blanks in some floor where
apartments may be unified.
For example, in the case of the figure, in the 2nd floor there are only 2 apartments (not
4 as in the other floors).
In this case, leave unprogrammed the non-existing apartments (in our example, the
2nd 3 and 2nd 4 if identified with numbers, or 2nd C and 2nd D if identified with
letters).
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If the building has different number of apartments per floor, it is possible that the
table does not include all the apartments in the building as the maximum number of
apartments supported by the IP Entrix will be reached before the table is completed.
Supposing a building with 24 apartments that has 4 apartments per floor on floors 1
to 4, and 2 apartments per floor on floors 5 to 8.
But in this table it figures floors 5th 3 and 4, and 6th 3 and 4 that does not exist (because on
those floors there are only 2 apartments per floor) and does not figure 7th 2 nor 8th 1 and 2.
Indice Torre Piso Depto Interno a llamar
1 1 1 1 -
2 1 1 2 -
3 1 1 3 -
4 1 1 4 -
5 1 2 1 -
6 1 2 2 -
7 1 2 3 -
8 1 2 4 -
9 1 3 1 -
10 1 3 2 -
11 1 3 3 -
12 1 3 4 -
13 1 4 1 -
14 1 4 2 -
15 1 4 3 -
16 1 4 4 -
17 1 5 1 -
18 1 5 2 -
19 1 5 3 -
20 1 5 4 -
21 1 6 1 -
22 1 6 2 -
23 1 6 3 -
24 1 6 4 -
25 1 7 1 -
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IP Entrix - v1
When we program, the variables:
Number of Buildings: 1 - Number of floors: 8 - Number of apartments per floor: 4.
A table as the following will result: