SVT TachoSafe User manual

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 How it works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 Tachograph Compatiblity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 For End Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 For Authorized Tachograph Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.3 For System Integrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3. Mounting the RDU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1 The RDU Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 RDU LED Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3.3 Inserting SIM Card into the RDU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3.4 Setting up the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.5 Mounting into the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.6 Front Download Button and LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.7 Firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4. Using the RDU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.1 Installing the TachoSafe RDU Manager Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.2 Opening or Starting the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Adding or Changing Company Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.4 Downloading Tachograph and Company Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.5 Scheduled Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.6 Downloading Tachograph in Front Download Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.7 Status Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.8 Accessing Downloaded Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.9 Making Copys of the Downloaded Data to TachoSAFE WEB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.10 Disabling File Signature Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5. Using TachoSAFE WEB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.1 Accessing Analysis, Reports and Infringements on TachoSAFE WEB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.2 Using TachoSafe Web Administration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.3 Creating New Company in Administration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.4 Adding new user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.5 Status and Download Warnings in Administration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5.6 GPRS/3G+ Traffics and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6. Appendix: Abbreviations & Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Introduction
Benefits
“ ” downloads remotely the digital tachograph. The remote download unit (RDU) isTachoSafe Remote Download GPRS
permanently installed on the truck and it is connected to the digital tachograph. The downloads are initiated manually or by a
scheduler trough an application installed on PC. The system works in the background but it warns the user in case of errors.
The main benefits are:
Permanent fleet control
Mandatory downloads are made automatically
No risk of penalty caused by missing downloads
The truck doesn’t need to return periodically to the base station to download the tachograph thus important cost
savings are made
How it works
TachoSafe Remote Download GPRS downloads remotely the digital tachograph. The isremote download unit (RDU)
permanently and it is . installed on the truck connected to the digital tachograph
The download requests are initialized by the installed on a PC or a applicationTachoSafe Remote Download Unit Manager
laptop with connection to the internet. The PC or the laptop needs to be connected with a SMART card reader in order
to initialize downloads. The application can make the downloads only with an authorized company card inserted into the card
reader.
The download request is sent to the RDU trough the . If the RDU is online the requested data is transferredTachoSafe Gateway
to the RDU Manager application. After the download is completed the files will be available on the PC or the laptop (even if the
RDU goes offline).
If the RDU is offline the files can't be downloaded. The RDU is online when the vehicle's ignition is turned on and GPRS network
is available.
Downloads can be scheduled in the TachoSafe Remote Download Unit Manager application. Scheduled downloads will start
automatically only when the TachoSafe RDU Manager application and a RDU installed on vehicle are both online.
The status of RDUs, warnings for expiring or expired download deadlines are displayed in RDU Manager application.
The RDU Manager application saves copys of downloaded files to the . The TachoSafe Web creates analysis,TachoSafe Web
reports and infringement reports based on the downloaded files. The status of RDUs, warnings for expiring or expired download
deadlines can be followed on the TachoSafe Web as well.
Re-sellers can manage RDUs easily trough and can provide RDU management services to theirTachoSafe Web Administration
costumers.

Tachograph Compatiblity
The remote download unit is compatible with digital tachographs that are capable of data download through C CAN
connector. Data download through C connector should be enabled in the tachograph with a programming tool (CTC II, MK II,
Digitachytest 2 or others).
If the digital tachograph does not support data download through C CAN connector you can use the RDU in mod front download
e. In these cases the RDU is connected with the front download cable to the tachograph front download port. The downloads
can be initiated only manually with a button that can be mounted on the board of the vehicle. The download is performed if the
client PC or laptop with RDU Manager application is online.
RDU connected through
C CAN connector
RDU with front download cable
and button
Front download cable
connected to tachograph

Requirements
For End Users
Requirements for End Users:
with installed on the vehicle and connected to the vehicle's TachoSafe Remote Download Unit SIM card digital
tachograph
PC/laptop (with Windows XP or newer versions) with connection to the internet
TachoSafe Manager application installed on the PC/laptop
Smart-card reader connected to the PC/laptop
Authorized for tachograph download company card
TachoSafe user account
For Authorized Tachograph Services
Requirements for Authorized Tachograph Services:
Mounting on vehicles:
The costumer's vehicle and digital tachograph with enabled remote download
TachoSafe WEB user account
TachoSafe Docking Station
The mounting of the RDU on the vehicle is made by an authorized tachograph service, who should make the first
download with the client's company card to verify if all configurations are set properly.
The system requirements for the PC/laptop is: 128 MB RAM, 200 MB disk space, minimum Pentium2 266 MHz
. Browsers: Internet Explorer 9 and above, Firefox, Chrome.processor
The TachoSafe Manager application can be installed by re-seller (with TeamViewer or other remote desktop
application) or by end user.
The and the can be accessed withTachoSafe Manager application analysis and reports on the TachoSafe Web
TachoSafe and password. user account TachoSafe user accounts can be registered on the TachoSafe Web. This is
recommended to be made by the re-seller. After accessing TachoSafe Web, companies can change password and add
more users to their company's account.
Optionally end users can provide their with a proper data traffic plan instead of the own SIM cards SIM provided by
the re-seller or the manufacturer. The recommended data traffic plan is for the RDU's is: SIM card 2-5 MB/month on
. For abroad usage the GPRS or 3G or 3G+ network r ,oaming data transfer should be allowed with more than 1
authorized networks.
If you are interested to use RDU applications on other operating systems contact manufacturer.

PC/laptop (with Windows XP or newer versions*) with connection to the internet
TachoSafe Configuration Tool installed on the PC/laptop
SIM card with a proper data traffic plan
Testing the mounted RDU (first download):
TachoSafe Manager application installed on the PC/laptop
Smart-card reader connected to the PC/laptop
The costumer's company card
The costumer's TachoSafe WEB user account
For System Integrators
Contact the manufacturer for more information: http://www.svt.ro
Mounting the RDU
The RDU Device
Front Back
The system requirements for the PC/laptop is: 128 MB RAM, 200 MB disk space, minimum Pentium2 266 MHz
. Browsers: Internet Explorer 9 and above, Firefox, Chrome.processor
It is advised to the authorized tachograph service to make with mounted RDU in-order to verify ifthe first download
all configurations are set properly.
The can be installed for the by the authorized tachograph service. If the TachoSafe Manager application end user's
application is installed with a the mounted RDU can be tested directlyremote desktop application (like TeamViewer),
from the client's PC. If the application is installed by to costumer, or the application is already installed, be sure the
first download is made.
TachoSafe user accounts can be registered on the . isTachoSafe Web A new costumer's TachoSafe user account
recommended to be made by the authorized tachograph service. In this way the authorized tachograph service is able
administrate installed RDU's through TachoSafe Web. After accessing TachoSafe Web, companies can change
password and add more users to their company's account.
The recommended data traffic plan is for the RDU's is: . ForSIM card 2-5 MB/month on GPRS or 3G or 3G+ network
abroad usage the r , with more than 1 authorized networks.oaming data transfer should be allowed
If you are interested to use RDU applications on other operating systems contact SVT Electonics ([email protected]).

1.
2.
3.
1 - GSM antenna connector
2 - Red an Green LED for status reporting
a. Front connector download / Configuration port
b. Download button and LED feedback
c. CAN and power supply port.
RDU LED Messages
The LEDs on the RDU can output the following : status messages
Red LED Operation Green LED Operation Message
ON for 3 seconds ON for 3 seconds Power ON
OFF Blinks CAN communication
ON OFF Connecting to web server
OFF ON The RDU is connected to web server
The LEDs on the RDU can output the following :error messages
Red LED Operation Green LED Operation Message
ON for 3 seconds, than stays OFF for 20
seconds ON for 3 seconds, than OFF for 20 seconds CAN Error
Blinks 2 times, than stays OFF for 20
seconds OFF Remote download is not enabled on the tachograph
Blinks 10 times, than stays ON for 5
seconds OFF SIM Card Error
Inserting SIM Card into the RDU
In order to insert/change the SIM in the module the following items are required.
TachoSafe Remote Download GPRS device
Star head screwdriver
New SIM card
Please choose an appropriate data plan from your GSM provider in order to reduce the operating costs.
20MB/monthly traffic is more than sufficient and is generally required when you download the tachograph and cards
on daily basis. The requirements are 90 or 120 days for tachographs and 21 or 28 days for cards. This varies by
countries so choose your download frequency as appropriate.
You should also choose cost control for your data plan in order to avoid high phone bills in case of device or other
failure.

To insert the SIM card into the device please follow the instruction below.
Step 1
Disconnect all cables from the device. Both from back and front panel.
Remove the 4 screws from the front panel with the screwdriver.
Step 2
Remove the from panel shield.
Step 3
Gently pull out the PCB from the device around 1-2 cm.
Step 4
Locate the SIM card connector on the bottom of the PCB.
Insert the SIM card into the SIM card slot with the SIM cards connector part facing the PCB.
Push back the PCB into it's place gently.

Step 5
Place the front panel shield back to it's place.
Step 6
Put back and tighten the 4 screws with the screwdriver.
Step 7
Configure the device by following the instructions in the guide.Setting up the Device
Setting up the Device
The application should not be used with any other device made or not by SVT Electronics.
If the RDU is not set by the manufacturer, the authorized tachograph service should set it up. To set up an RDU a
docking station is needed, which can be purchased separately from the manufacturer (http://www.svt.ro).

This document provides information about configuration of the SVT Electronics's TachoSafe Remote Download GPRS device.
Step 1
Connect the docking station to the remote unit, the power supply and to your PC with the USB cable.
Step 2
Download the configuration utility from [ |] and extract it to yourhttp://tachosafe4.svt.ro/installer/ts4Config_latest.zip
computer.
Step 3
Run the saved application and you will get the following screen.TS4ConfigTool.exe
docking station is needed, which can be purchased separately from the manufacturer (http://www.svt.ro).

1.
2.
3.
4.
5.
6.
7.
8.
a.
b.
c.
d.
e.
f.
g.
h.
i.
Serial port selection
Refresh serial port list
Enter configuration mode
Read parameters (configuration mode)
Write parameters (configuration mode)
Restore default parameters (configuration mode)
Update firmware
Erase downloaded tachograph and driver cards data from unit
Configuration mode parameter fields
Server name for data connection
Server port for data connection
Select download type CAN C or Front Download
Select CAN C Speed
PIN code for the inserted SIM card
Access Point Name
Username for GPRS data connection
Password for GPRS data connection
Enable connection in roaming
Data for e to h should be provided by the GSM/GPRS provide
j. Detailed data window
Step 4
Click the (3) buttonConfigure

Step 5
Press the restart button on the docking station in order to restart the remote unit.
Step 6
After detection all the changeable fields will be enabled and you can update them as required by the GPS/GPRS service
provider.

1.
2.
3.
Step 7
Click the (5) button in order to save changes.Write
If you decide to change other settings please repeat the process from .Step 4
Mounting into the Vehicle
Insert the SIM card. See .instructions for SIM card insertion
Setup the device correctly with the correct APN, username and password received from your GSM/GPRS data provider
using the Config utility.
Connect the power cables the red cable should be connected after the ignition line and the black to the ground line.
Please download the tachograph before mounting the RDU.

3.
4.
a.
Connect the download cable
You can use the RDU in remote or in front download mode, so you should connect only one cable to the tachograph a.
or b.
In remote download connect the red connector to the digital tachographs C connector.
If you want to use the remote download please be sure the tachograph is capable of data download through C
CAN connector.
If yes, please check that all the necessary settings for data download through C connector are enabled in the
tachograph.

4.
a.
b.
5.
6.
In front download mode connect the front download cable to the tachograph front download port
Connect the antenna to the RDU.
Connect the cable's black connector to the RDU c. connector. See .device description
You can enable the remote download with a tachograph programing tool (CTC II, MK II, Digitachytest 2
or others).
You have to enable the remote download and to put the remote download on the CAN2 port.

6.
7. Turn on the ignition and wait until the Green status is lit up and stays on. Max 1 minutes.
Front Download Button and LED
Button operation
By pressing the button the user can select between card and card and tachograph download.
Short press less then 3 seconds Driver cards will be downloaded.
In case of failure check the following:
All the connections are made correctly
Is the CAN2 enabled in the tachograph
Is the SIM card correctly inserted (Disconnect all cables before dismounting the screews)
Is the PIN code correctly configured or is it disabled

Long press more then 3 seconds Driver cards and tachograph data will be downloaded.
LED operation
The LED can show the current status of RDU operation
LED OFF Stand-by
Blinking every second Downloading the data from the card, tachograph or
uploading the downloaded data to the client.
Blinking twice every second Error in the download process. The LED will blink until the button is pressed.
LED ON Download is completed successfully and the data was
uploaded to the client. The LED will light .until the button is pressed
, MÓDOSÍTÁS! azt mondta, hogy az utolsó 2 üzenet esetén (hibás + sikeres letöltés) NESzentpétery István Sajgo Zsolt
csak 2 percig pillogjon vagy világítson a LED, hanem addig amíg a kamionista megnyomja ismét a gombot! Kitudja épp
kurvázik és az tovább tart mint 2 perc
Firmware update
This document provides information about updating the firmware of the SVT Electonics's TachoSafe Remote Download GPRS
unit.
Please follow the instructions below in order to successfully update the firmware.
The updater application should not be used with any other device made or not by SVT Electronics.

Step 1
Repeat the steps described in the Configuration
Step 2
Click the button and select the firmware file at the next screen.Update[7]
Step 3
When it is requested reset the terminal by pushing the restart button on the docking station in order to be detected by the
application.
The update process should start automatically and should last about two minutes, however initially the time estimation shows
much more.
Follow the instructions on the screen.
Step 4
Click OK when finished.
Firmware update is not required unless requested by manufacturer. Do not update the firmware if the device is
working properly.

Using the RDU
Más cím?
Usage
How-To
Knowledge Base
Installing the TachoSafe RDU Manager Application
Download application fromTachoSafe RDU Manager tachosafe4.svt.ro
Follow the instructions of the installation window.
1.)
2.)
If something goes wrong during the update you should restart the process from Step 2.

3.)
4.)

5.)
Opening or Starting the Application
At the first run of the application:
At the first run of the application you have to enter login information received by e-mail from your service provider: