SwiftColor SCC-4000D User manual

Technical User Guide
for the SCC-4000D

Notes

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Setting Up the Printer.......................................................................................................................2
Operation Panel....................................................................................................................................5
Changing Card Type/Size..............................................................................................................7
Cleaning the Printer...........................................................................................................................9
Common Parts Replacement....................................................................................................16
Reseating the Print Head ............................................................................................................23
Common Error Codes and Problems .................................................................................25
Shipping the Printer........................................................................................................................ 27
Contact Information.......................................................................................................................28
Technical Support............................................................................................................................28
Sales Inquiries.....................................................................................................................................28
Marketing Inquiries..........................................................................................................................28
Table of Contents

2SCC-4000D User Guide
1. Download driver at http://swiftcolor-card.com/printerdownloads.php.
2. Take printer out of box as shown below. DO NOT GRAB THE TRAYS AS
IT WILL DAMAGE THE PRINTER! There are handles underneath.
3. Install the print head.
a. Open upper unit and remove screw securing maintenance cover.
b. Remove the maintenance cover while pushing the hooks inside
the cover.
Setting Up the Printer

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c. Remove service tool unit and print module cover.
d. Open upper print head release lever (1) and lower print head release
lever (2).
e. Remove blade cleaner.
f. Remove print head from packaging and install into printer on the rail
guide. Make sure to push the print head until it stops.
g. Reinstall the Blade Cleaner, close the lower (2) & the upper (1) head
release levers, reinstall print module cover, and maintenance cover.

4SCC-4000D User Guide
4. Install extension tray.
5. Connect power cord and USB.
6. Load 4 ink tanks, Yellow, Magenta, Cyan, Black.
7. Press the power button on the operational panel. The ink will start
to load and should take approximately 20 minutes. DO NOT OPEN
THE INK TANK DOOR DURING THIS PROCESS! THE INK LOADING
PROCESS WILL STOP AND WILL START ALL OVER AGAIN. Once
complete the SCC-4000D is ready to print!
8. MAKE SURE TO KEEP ORIGINAL PACKAGING TO PROPERLY SHIP THE
PRINTER.

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Operation Panel
[1] TRAY key
Use this key to move the feeder tray upward/downward.
[2] PAUSE key
Printing Pressing this key suspends printing.
In pause Pressing this key restarts printing.
[3] Power key/lamp
On Power-on.
Blinking Sleep mode.
Off Power-off.
[4] STATUS lamp
On Online mode.
Blinking Data being received. (Check the Status
Monitor on the computer.)
Off Ofine mode. (Check the Status Monitor on
the computer.)

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Important
• Opening the ink tank door or maintenance cartridge door
during printing causes an error and suspends printing. This
could result in a failure. Do not open the ink tank door or
maintenance cartridge door except when replacing an ink tank
or maintenance cartridge or opening/closing the upper unit.
• Never attempt to open the upper unit by force or hit the upper
unit. This could damage the printer or result in poor print
quality. Always open and close the upper unit slowly.
[5] ERROR lamp
On Operator-call error. (Check the Status
Monitor on the computer.)
Blinking Fatal error. (Check the Status Monitor on the
computer.)
Off Normal.
[6] Maintenance cartridge warning lamp
On Full.
Blinking Nearly full.
Off Sufcient room to collect ink.
[7] Ink warning lamp
These lamps indicate the remaining amounts of Black (Bk), Cyan (C),
Magenta (M) and Yellow (Y) inks.
On No ink or tank.
Blinking Low ink.
Off Sufcient ink.

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Changing Card Type/Size
1. Once ready to print, make sure the correct card type and size is
selected in the driver. If the card size selected does not match the
actual physical dimensions of the card in the hopper, the printer will
error out with a card jam error. The picture on top lists the paper size
and the picture on the bottom lists the types.

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2. Create a custom card size when the card size being used is not listed.
Make sure to click out/close any software or document(s) you are
trying to print. Then go to Printer Preferences -> click on Custom
Paper Size underneath the paper size. From there, create your card
size using Inches or MM, name the size and click register on the
bottom right.