swimmax 07iPS Troubleshooting guide

Swimming Pool Heat Pump
User and Service Manual

- 1 -
ATTENTION: This manual includes all the necessary information for the use and the installation
of your heat pump.
The installer must read the manual and follow the instructions of implementation and maintenance.
The installer is responsible for the installation of the product and should follow all the instructions of
the manufacturer and the regulations in application. Incorrect installation will invalidate the guarantee.
The manufacturer declines any responsibility for the damage caused by any third party, object
ingression and of the errors due to the installation that do not follow the manual guidelines. Any use that
is not as intended by the manufacturer will invalidate the guarantee.
INDEX
1. Description
2. Transport information
3. Specifications
4. Accessories and options
5. Location and connection
6. Electrical Wiring
7. Start-up of the Heat Pump
8. Troubleshooting
9. Exploded Diagram
10. Maintenance
11. WIFI function- ‘Alsavo Pro’APP operation
Thank you for using our swimming pool heat pump for your pool heating, it will heat your pool water and keep the
constant temperature when the air ambient temperature is at -12 to 43℃.
WARNING:
Important notice:
Please always keep the heat pump in a well ventilated place and away from anything which could cause fire.
Do not braze or weld the pipe if there is refrigerant inside machine. Please do not charge the gas when in a
confined space.
Please always empty the water in heat pump during winter time or when the ambient temperature drops below 0℃,
or else the Titanium exchanger will be damaged because of being frozen, in such case, your warranty will be lost.
Please always cut the power supply if you want to open the cabinet to reach inside the heat pump.
Please keep the display controller in a dry area to protect the display controller from being damaged by humidity.
Action of filling gas must be conducted by professional with R32 operating license.


- 2 -
1. Description
1.1 Included with your Heat Pump
- Water connection assembly 48.3 mm (pcs: 2)
- User and service manual
- Draining plug (pcs: 2)
- Water drainage pipes (pcs: 2)
- 10 meters’ signal wire (pcs: 1)
- Winter cover (pcs: 1)
- Anti-vibration base (pcs: 4)
1.2 Dimension
Model: Swimmax 07iPS

- 3 -
Model: Swimmax 11iPS/Swimmax 17iPS
Model: Swimmax 20iPS/Swimmax 25iPS

- 4 -
Model: Swimmax 30iPS

- 5 -
2. Transport information
2.1 Delivery of the unit
For the transportation, the heat pumps are fixed on the pallet and covered with a cardboard box.
To protect from any damage, the heat pump must be transferred in its package.
It is the responsibility of the addressee to notify of any damage incurred during delivery within 48 hours.
No responsibility can be taken once the unit has been signed for.
2.2 Stock advice
* The warehouse should be bright, spacious, open, well ventilated, have ventilation equipment and no fire
source.
* Heat pumps must be stored and transferred in vertical position in its original packaging. If it is not the case, it
cannot be operated until a minimum period of 24H has passed before the unit can have the electrical power turned
on.
FORBIDDEN
2.3 Transfer to the final position
* During the unpacking of the product and the transfer from the pallet to the final place of installation, it is
necessary to maintain the heat pump in a vertical position.
* Smoking and the use of flames are prohibited near R32machine.
* Water connection are not to be used as load bearing handles. The manufacturer would not take the
responsibility in case of damage to the water pipes.

- 6 -
3. Specifications
CE Standard, R32, ABS Cabinet
Model
Swimmax 07iPS
Swimmax 11iPS
Swimmax
17iPS
Swimmax 20iPS
Swimmax 25iPS
Swimmax 30iPS
* Performance at Air 28℃, Water 28℃, Humidity 80%
Heating capacity
kW
7-2.2
11-2.9
17-3.8
19-4.7
24-5.9
28.5-6.8
Power consumption
kW
1.25-0.14
1.77-0.18
2.83-0.24
3.1-0.29
4-0.37
4.75-0.43
C.O.P.
16-5.6
16-6.2
16-6.0
16-6.0
16-6.0
16-6.0
* Performance at Air 24℃, Water 26℃, Humidity 70%
Heating capacity
kW
6.9-2.2
10.8-2.8
16.6-3.7
18.8-4.6
23.8-5.8
27.9-6.7
Power consumption
kW
1.25-0.14
1.77-0.18
2.66-0.24
3.1-0.29
3.98-0.37
4.73-0.43
C.O.P.
15.7-5.4
15.7-6.0
15.7-5.8
15.7-5.8
15.7-5.8
15.7-5.8
* Performance at Air 15℃, Water 26℃, Humidity 70%
Heating capacity
kW
4.7-2.5
7.9-2
11.2-3
14-3.9
17.2-4.5
22.8-5.6
Power consumption
kW
1.02-0.35
1.72-0.28
2.43-0.42
2.78-0.54
3.74-0.63
4.96-0.78
C.O.P.
7.1-4.6
7.2-4.6
7.2-4.6
7.2-4.6
7.2-4.6
7.2-4.6
* General data
Compressor type
Inverter compressor
Voltage
V
220~240V / 50Hz or 60Hz /1PH
Rated current
A
5.5
7.9
11.8
14
17.7
21
MIN fuse
A
10
16
20
21
25
32
Advised pool volume
(with pool cover)
m³
10-25
15-60
25-85
55-120
65-130
75-180
Advised water flow
m3/h
2.5
3.7
4.6
5
8
10
Water pressure drop
Kpa
12
14
15
18
20
25
Heat exchanger
Twist-titanium tube in PVC
Water connection
mm
40mm/1.5"HP
Fan quantity
1
2
Ventilation type
Horizontal
Fan speed
RPM
500-850
550-850
450-650
450-650
(550-850)*2
Power input of Fan
W
6-35
32-110
35-130
(32-110)*2
Noise level(10m)
dB(A)
≤41
≤42
≤43
≤45
≤45
≤49
Noise level(1m)
dB(A)
38-51
40-52
40-54
41-54
42-60
* Dimension/ Weight
Net weight
kg
56
73
98
117
128
130
Gross weight
kg
68
78
113
135
146
148
Net dimension
mm
1010*370*559
1060*450*691
1134*446*872
1061*452*1256
Packing dimension
mm
1080*420*732
1121*495*848
1186*495*1011
1127*517*1425
* Above data are subject to modification without notice.

- 7 -
4. Accessories and options
4.1 Accessories list
Anti-vibration base, 4 pcs
Draining plug, 2 pcs
Water drainage pipes, 2 pcs
10M signal wire, 1 pc
Water connection assembly, 2 sets
Winter Cover, 1 pc
4.2 The By-Pass Kit
The By-Pass Kit is the essential accessory for the installation of your heat pump, it is also a tool for the optimization
of the heating of the water. The valves allows the optimum flow of water using a manometer to make sure the
optimized running of the compressor, see paragraph 5.6 controls of the pressure.

- 8 -
4.3 Accessories Installation
Anti-vibration bases
1. Take out 4 Anti-vibration bases
2. Install them on the bottom of
machine.
Draining plug
1. Install the draining plug under the
bottom panel
2. Connect with a water pipe to drain
out the water.
Note: Lift the heat pump to install
the draining plug. Never overturn the
heat pump, it could damage the
compressor.
Water Inlet & outlet connection
1. Install the two joints like the
picture shows
2. Screw them onto the water Inlet &
outlet connection
Mains Cable wiring
1.Connect the power supply wire
through the white hole like the
picture shows.
2.Fix the other side on joints inside
the electric box.
Water pump wiring
1.Connect the water pump wire
through the white hole marked
2.Fix the other side on joints inside
the electric box.

- 9 -
ATTENTION:
Please observe the following rules when installing the heat pump:
1. Any addition of chemicals must take place in the piping located downstream from the heat
pump.
2. Always keep the heat pump upright. If the unit has been held at an angle, wait at least 24
hours before applying mains power to the heat pump.
ATTENTION: Never install the unit in a closed room with a limited air volume in which the air
expelled from the unit will be reused, or close to shrubbery that could block the air inlet. Such locations
impair the continuous supply of fresh air, resulting in reduced efficiency and possibly preventing
sufficient heat output.
5. Location and connection
5.1 Heat pump location
The unit will work properly in any desired location as long as the following three items are present:
1. Fresh air
2. Electricity
3. Swimming pool filters
The unit may be installed in virtually any outdoor location as long as the specified minimum distances to other
objects are maintained (see drawing below). Please consult your installer for installation with an indoor pool.
Installation in a windy location does not present any problem at all.

- 10 -
5.2 Check-valve installation
NOTE
Note: If automatic dosing equipment for chlorine and acidity (pH) is used, it is essential to protect the heat
pump against excessively high chemical concentrations which may corrode the heat exchanger. For this reason,
equipment of this sort must always be fitted in the piping on the downstream side of the heat pump, and it is
recommended to install a check-valve to prevent reverse flow in the absence of water circulation.
Damage to the heat pump caused by failure to observe this instruction is not covered by the warranty.
5.3 Typical arrangement
This arrangement is only an illustrative example.

- 11 -
ATTENTION:
In order to heat the water in the pool (or hot tub), the filtration pump must be running so the
water is circulating through the heat pump. The heat pump will not start up if the water is not
circulating.
NOTE
The factory supplies only the heat pump. All other components, including a bypass if necessary, must be
provided by the user or the installer.
5.4 Initial operation
After all connections have been made and checked, carry out the following procedure:
1. Switch on the filtration pump. Check for leaks and verify that water is flowing to and from the swimming
pool.
2. Connect power to the heat pump and press the On/Off button on the electronic control panel . The
unit will start up after the time delay expires (see below).
3. After a few minutes, check whether the air blowing out of the unit is cooler.
4. When the filtration pump is turned off, the unit should also turn off automatically.
5. Allow the heat pump and the filtration pump to run 24 hours a day until the desired water temperature is
reached. The heat pump will stop running at this point +1°C. After this, it will restart automatically (as long as
the filtration pump is running) whenever the swimming pool water temperature drops 1 degree below the set
temperature (for example, if you set the temperature 28°C, the heat pump will stop when the temperature at
29°C. While it will restart when the temperature of the water down to 27°C)
Depending on the initial temperature of the water in the swimming pool and the air temperature, it may take
several days to heat the water to the desired temperature. A good swimming pool cover can dramatically reduce
the required length of time.
NOTE
Water Flow Switch:
It is equipped with a flow switch for protecting the HP unit running with adequate water flow rate. It will turn
on when the filtration pump runs and shut it off when the pump shuts off.

- 12 -
Please take below steps to adjust the by-pass:
1. Valve 1 wide open. Valve 2 & valve 3 closed.
2. Slowly open valve 2 & valve 3 by half, then close the valve
1 slowly to increase the water flow to valve 2 & valve 3.
If it shows ‘ON’ or ‘EE3’ on display, it means the water flow
into heat pump is not enough, then you need adjust the valves
to increase the water flow through the heat pump.
How to get the optimum water flow:
Please turn on the heat pump under heating function, firstly
close the by-pass then open it slowly to start the heat pump
(the machine can't start running when the water flow is
insufficient).
Time delay - The heat pump has a built-in 3-minute start-up delay to protect the circuitry and avoid excessive
electrical contactor wear. The unit will restart automatically after this time delay expires. Even a brief power
interruption will trigger this time delay and prevent the unit from restarting immediately. Additional power
interruptions during this delay period do not affect the 3-minute duration of the delay.
5.5 Condensation
The air drawn into the heat pump is cooled by the operation of the heat pump for heating the pool water, which
may cause condensation on the fins of the evaporator.
NOTE
The amount of condensation may be as much as several litters per hour at high humidity. The condensate will
drain from the bottom of the heat pump. This is sometimes mistakenly regarded as a water leak.
5.6 Adjusting the bypass
Continue to adjust the by-pass, at the meantime to check the Inlet water temp. & Outlet water temp., it will be
optimum when the difference is around 2 degree.

- 13 -
6. Electrical Wiring
6.1 Inverter swimming pool heat pump wiring diagram
Swimmax 07iPS/Swimmax 11iPS/Swimmax 17iPS/Swimmax 20iPS/Swimmax 25iPS
* Above electrical wiring diagram only for your reference, please subject machine posted the wiring diagram.

- 14 -
Swimmax 30iPS
* Above electrical wiring diagram only for your reference, please subject machine posted the wiring diagram.

- 15 -
ATTENTION :
Disconnect: A means to disconnect should be located within sight of and readily accessible from the
unit(circuit breaker, fused or un-fused switch). This is common practice on commercial and
residential heat pumps. It prevents remotely-energizing unattended equipment and permits turning off
power at the unit while the unit is being serviced.
6.2 Installation of the display deportee
Photo(1) Photo(2) Photo(3) Photo(4) Photo(5)
- The end with plug connects with the control panel (photo1)
- The other end of the signal wire. (photo2)
- Open the cover of the terminal box and pass through it the cable of the remote screen.(photo3,4)

- 16 -
Connection to pilot the water pump
Dry contact timer connection
Dry contact pump connection

- 17 -
7.Display Controller Operation
7.1. Guide for operation
7.2 The keys and their operations
7.2.1 button
Press to start the heat pump unit.
Press to stop the heat pump unit.
7.2.2 and button
Water temperature setting:
Press or to set the water temperature directly.
Heating mode and Auto mode setting range:6-41℃,Cooling mode setting range: 6-35℃
Press and at the same time to check water in temperature, water out temperature and set
temperature.
Remark:
1) The buttons are locked if there is no operation on the display for 30 seconds
2) Hold and together for 5 seconds to unlock the buttons if necessary.
7.2.3 button
Press to change the working mode, Powerful, silent and smart. The default mode is smart mode.

- 18 -
7.2.4 button
Press for 2 seconds to enter secondary page.
Press and to select the functions and press to enter.
7.2.5 Heating/Cooling/Auto mode
Select and press to enter, press and to choose Heating/ Cooling/ Auto mode, press
again to exit. The default mode is Heating mode.
Note:Under Automatic mode, it is useless to set parameter P1 .
Operation logic of Auto Mode:
T1=Water inlet temperature /Tset= set temperature=28℃
NO
Condition
Current working
Status
Water inlet Temperature
Working mode
1
When the heat
pump starts
Startup
27℃≤T1<29℃
Running heating mode
When the heat
pump is running
Heating mode
T1≥29℃, last for 3 minutes
Standby
Standby
T1≥30℃
It switches to cooling
mode
Cooling mode
T1=28℃, last for 3 minutes
Standby
Standby
T1≤27℃, last for 3 minutes
It switches to heating
mode