Swyx SwyxDECT 500 Operator's manual

SwyxDECT 500
Administration Documentation
As of: July2016

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Table of Contents 1
Table of Contents
SwyxDECT 500 System............................................................................................... 2
1.1 Scope of supply ....................................................................................... 2
1.2 Installation ................................................................................................ 2
1.3 General Information on SwyxDECT 500 .............................................. 3
1.4 Starting the SwyxDECT 500 base station.............................................. 3
SwyxDECT 500 in a network with DHCP ............................................. 3
1.5 Configuration of a SwyxDECT 500 base station ................................. 4
1.5.1 Configuration as a single-cell system.............................................. 4
1.5.2 Configuration of a multi-cell system ............................................... 5
1.5.3 Settings at the webinterface ............................................................ 6
1.5.3.1User ............................................................................................. 7
1.5.3.2Network..................................................................................... 11
1.5.3.3Management ............................................................................. 12
1.5.3.4Security...................................................................................... 14
1.5.3.5Global Phonebook .................................................................... 15
1.5.3.6Multicell..................................................................................... 15
1.5.3.7Log out....................................................................................... 16
1.6 Log on SwyxPhone D510/SwyxPhone D565 to SwyxDECT 500 ...... 16

SwyxDECT 500 System Scope of supply 2
1 SwyxDECT 500 System
Operation of a SwyxDECT 500 with SwyxWare
This attachment describes the SwyxDECT 500 base station.
SwyxDECT 500 supports the following functions:
LAN connection to the Server
Up to eight (G.711 - eight, G.729 - eight, G.722 - five) simultaneous
phone calls per base station.
Up to 1000 users per multi-cell system, and up to 30 users per single-
cell
Up to 3 repeaters are possible on one base station
Configuration via web interface
DECT GAP/CAP radio interface
Air synchronization between several base stations
Power over Ethernet (PoE 802.3af)
External LED status display
For the maximum scope of installation the following configuration
options are available:
1.1 Scope of supply
One base station
One stand
Two screws with wall plugs
Base stations Repeaters per base station Handsets
254 - 1000
127 1 1000
50 3 1000
1.2 Installation
The SwyxDECT 500 can be operated as a stand-mounted or wall-moun-
ted system. Before mounting the station to a wall, the stand has to be
disassembled.
How to mount the SwyxDECT 500 base station to a wall
1. Mark two bore holes horizontally at a distance of 60mm.
2. Drill the holes and insert the dowels.
3. Turn in two screws until the screw head is at a distance of 4mm to
the wall.
4. Attach the base station to the screws and push it downwards.

SwyxDECT 500 System General Information on SwyxDECT 500 3
1.3 General Information on SwyxDECT 500
A SwyxDECT 500 has two internal antennas.
Power Supply
A PoE (Power-Over Ethernet) supply, class 2 (3.84 to 6,49 watt at 48 volt
DC) is required.
Network
RJ45 jack for LAN/PoE
State signaling by LEDs
The SwyxDECT 500 has an LED, which indicates the states of the system.
Status LED
Reset switch
Reset
By using the reset switch, the base station can be reset to factory set-
tings. Press the reset switch for at least 10 seconds with a pointed tool,
until the red LED lights up permanently.
1.4 Starting the SwyxDECT 500 base station
The SwyxDECT 500 is preset for the use of a DHCP server. When first
switched on, it automatically obtains an IP address of a DHCP server.
SwyxDECT 500 in a network with DHCP
Make a note of the MAC address, which is given on the back of the
base station.
In the DHCP server, check the IP address of SwyxDECT 500 by using
the MAC address.
Enter http://xxx.xxx.xxx.xxx (whereas xxx.xxx.xxx.xxx is the identified
IP address) in the address field of the web browser.
The home page of the SwyxDECT 500 web interface appears. Here you
can configure the base station.
Alternatively, you can identify an existing IP address via the DECT hand-
set, even when the handset is not registered on the base station.
How to identify the IP address of the base station via the DECT handset
1. Press the menu button of the DECT handset.
2. Enter "*47".
3. The IP search starts. Wait up to 30 seconds.
LED Signal State
permanent green light The base station is active, the network registra-
tion has been successful.
blinks orange The base station is being initialized.
blinks red Voltage present, network registration failed.
off Base station is inactive.

SwyxDECT 500 System Configuration of a SwyxDECT 500 base station 4
4. The MAC and the IP address of the base station are displayed. By
comparing the displayed MAC address with the MAC address on the
SwyxDECT 500 type label, you can verify that the handset has found
the desired base station.
5. If several base stations exist, their MAC and IP addresses are also
displayed. Use the navigation key to scroll through the base station
information.
1.5 Configuration of a SwyxDECT 500 base station
A SwyxDECT 500 must be configured so that it can be reached by Swyx-
Server. Then, you can connect the DECT handsets with the SwyxDECT
500 base station and make calls via SwyxServer.
SwyxDECT 500 can be operated in a multi-cell system as well as a single-
cell system.
1.5.1 Configuration as a single-cell system
How to configure a SwyxDECT 500 base station as a single-cell
1. Define the IP address of the SwyxDECT 500 and gain access to
SwyxDECT 500 via the web interface (siehe auch Kapitel 1.4, Starting
the SwyxDECT 500 base station, Seite 3).
2. Enter the IP address of the base station in the address bar of a
browser.
A login window will open.
3. Enter the user name and password. By default the user name and
password is "admin" and "admin".
The home page of the web interface to configure the SwyxDECT 500
base station opens.
4. Go to the menu bar and click on "Management | Country setting"
and select the country and the desired language. Confirm your
selection by clicking on "Save and Reboot".
The system restarts.
5. Select the "Management | Time settings" option, and enter the IP
address of your Windows server or a public time server (e.g.
ptbtime1.ptb.de) in the field "Time Server". This synchronizes the
time being displayed on the DECT handsets.
6. Click on "Save and Reboot".
The system restarts.
7. Select the "Management" option.
8. Give the base station a name.
9. Confirm the entry by clicking on "save".
10. Select the "User | Server" option.
11. Click on "Add server".
12. Deactivate the NAT adaption.
13. Enter the SwyxServer's IP address in the "Registrar" field.

SwyxDECT 500 System Configuration of a SwyxDECT 500 base station 5
14. Please enter in the field "Secondary Registrar-Address:" the IP-
addres of the Standby Server.
15. Activate "SIP Session Timers."
16. Enter the value "90" in the "SessionTimer Value" field.
17. In the field "DTMF signaling", select "SIP-INFO".
18. Click on "Save."
19. Add a new user.Weitere Informationen entnehmen Sie bitte dem
Abschnitt How to add a new user, Seite 8.
1.5.2 Configuration of a multi-cell system
A multi-cell system is an aligned and synchronized system of base sta-
tions, covering larger radio ranges. Up to 254 base stations can be used.
They can be set up in chains (up to 24 base stations per chain).
Before installing a multi-cell system, all requirements regarding radio
coverage, number of DECT users, their movements, as well as the instal-
lation site (building information) have to be met. Verify if any interfe-
rence factors are present that may have a negative impact on the DECT
installation.
Please adhere to the following sequence of steps to configure a multi-
cell system.
Setup first base station (step (1) to (9))
Add server (Step (10) to (18))
Add at least one user (step (19))
Set first base station to "multi-cell" (step (20))
Add second base station (repeat step (1) to (9) followed by (20) to
(22))
In order to support Codec G.729, an optional module for the base station
is required (one module per base station). The codec G.729 should be pla-
ced after codec G.711U in the priority list.
In general: You can save configuration changes by clicking on "save." If
there is no "Save" button available on the respective site, changes have to
be confirmed by restarting the base station.
How to configure a multi-cell system
1. Enter the IP address of the base station in the address bar of a
browser.
A login window will open.
2. Enter the user name and password. By default the user name and
password is "admin" and "admin".
3. The home page of the web interface to configure the SwyxDECT 500
base station opens.
4. Go to the menu bar and click on "Management | Country setting"
and select the country and the desired language. Confirm your
selection by clicking on "Save and Reboot".
The system restarts.
5. Select the "Management | Time settings" option, and enter the IP
address of your Windows server or a public time server (e.g.
ptbtime1.ptb.de) in the field "Time Server". This synchronizes the
time being displayed on the DECT handsets.
6. Click on "Save and Reboot".
The system restarts.
7. Select the "Management" option.
8. Give the base station a name.
9. Confirm the entry by clicking on "save".
10. Select the "Extensions | Server" option.
11. Click on "Add server".
12. Deactivate the NAT adaption.
13. Enter the SwyxServer's IP address in the "Registrar" field.
14. Please enter in the field "Secondary Registrar-Address:" the IP-
addres of the Standby Server.
15. Activate "SIP Session Timers."
16. Enter the value "90" into the "Session Timer Value" field.
17. In the field "DTMF signaling", select "SIP-INFO".
18. Click on "Save."
In order to support Codec G.729, an optional module for the base station
is required (one module per base station). The codec G.729 should be pla-
ced after codec G.711U in the priority list.

SwyxDECT 500 System Configuration of a SwyxDECT 500 base station 6
19. Add a new user.Weitere Informationen entnehmen Sie bitte dem
Abschnitt How to add a new user, Seite 8.
20. Select the "Multi-cell" option.
21. Select "Activated" in the field "Multi-cell system". 
Within the "Home/Status" menu item, the base station will be
marked as primary cell in the "System information" field.
22. Click on "Save and Reboot".
The system restarts.
23. Configure further base stations by repeating step (1) to (9), followed
by step (20) to (22).
24. After a few minutes, the configured base stations will be displayed in
the "Base station group" table. The base station added first will
automatically be defined as the primary base station.
25. The synchronization will be defined automatically. For a manual
synchronization, the field "Configure synchronization of DECT tree
automatically" must be set to "Deactivated". Afterwards, you can set
the order manually in the "DECT synchronization source" column.
26. Click on "Save" to activate the settings.
Please note that the multi-cell ID for several base stations must be identi-
cal.
1.5.3 Settings at the webinterface
Function Description
Home/Status General overview of the current operating status
and settings on the base station and the handsets.
Statistics
Overview of the functionality of the base
station(s). The logs can help the administrator in
cases of error analysis and system optimization.
Users Managing all users.Weitere Informationen
entnehmen Sie bitte dem Kapitel 1.5.3.1,
User, Seite 7.
Servers
Setting the server to which the base station
connects.Weitere Informationen entnehmen Sie
bitte dem Kapitel , Servers, Seite 9.
Repeaters
Option to configure repeaters.Weitere Informati-
onen entnehmen Sie bitte dem Kapitel ,
Repeaters, Seite 10.
Network IP Settings
Here, select whether you would like to configure a
DHCP-assigned IP address or a static address.
When selecting a static IP address, you can save
the respective parameters.
NAT settings
Option to configure the function for NAT resolu-
tion. These functions facilitate interoperability
with most types of routers.
SIR/RTP Settings
Facilitates configuration of SIP parameters.
DHCP Options
Facilitates activating/deactivating plug-n-play.
Weitere Informationen entnehmen Sie bitte dem
Kapitel 1.5.3.2, Network, Seite 11.

SwyxDECT 500 System Configuration of a SwyxDECT 500 base station 7
Management Option to configure the base station for special
functions, such as web interface language, log
management, etc.)Weitere Informationen entneh-
men Sie bitte dem Kapitel 1.5.3.3,
Management, Seite 12.
Firmware update
Option to configure how base stations and
handsets are updated.Weitere Informationen
entnehmen Sie bitte dem Kapitel , Firmware
update, Seite 13.
Time
Option to configure a time server.Weitere Infor-
mationen entnehmen Sie bitte dem Kapitel ,
Time, Seite 14.
Country
Option to configure location.Weitere Informatio-
nen entnehmen Sie bitte dem Kapitel ,
Country, Seite 14.
Configuration
Display of detailed and complete SME network
settings for base stations, HTTP/DNS/DHCP/TFTP
servers, SIP servers, etc.Weitere Informationen
entnehmen Sie bitte dem Kapitel 1.5.3.7, Log
out, Seite 16.
Syslog
Display of events and logs respective to the whole
network (live feed only).Weitere Informationen
entnehmen Sie bitte dem Kapitel , Syslog, Seite 14.
SIP Log
Display of SIP-related logs
Security Option to assign a user name and password on the
base station.Weitere Informationen entnehmen
Sie bitte dem Kapitel 1.5.3.4, Security, Seite 14.
Global Phonebook Option to load a global telephone book saved on
the server.Weitere Informationen entnehmen Sie
bitte dem Kapitel 1.5.3.5, Global
Phonebook, Seite 15.
Function Description
1.5.3.1 User
Under the menu item "Extensions", the following settings are possible:
Add and edit users
Display all of the system's registered users
Place the base station into log-on mode to log on handsets. Weitere
Informationen entnehmen Sie bitte dem Abschnitt How to connect
SwyxPhone D510 with SwyxDECT 500, Seite 16.
Select registered users to delete or deregister handsets
Multicell Option to enter the parameters for configuring a
multi-cell system.Weitere Informationen entneh-
men Sie bitte dem Kapitel 1.5.3.6,
Multicell, Seite 15.
Log out Log-off
Function Description

SwyxDECT 500 System Configuration of a SwyxDECT 500 base station 8
Add user
Before registration of the new user please keep at hand the serial num-
ber (IPEI) of the concerning handset ready. The serial number can be dis-
played in the menu of SwyxPhone D510 under "Settings | Status".
Parameter Description
IPEI (International Portable Equipment Identifier) Serial
number of the DECT handset.
The IPEI number is set for every handset by the
manufacturer and can be seen in the menu of the
SwyxPhone D510 under "Settings | Status".
AC (Authoriza-
tion Code)
a number with 4 digits, which you assign to the
user´s handset for the registration at a base station.
Extension SIP user ID you entered into the user's properties
on the SwyxWare-Administration.
Authentication
User Name
SIP user name you entered in the user's properties
on the SwyxWare-Administration.
Authentication
Password
Password you entered in the user's properties on
the SwyxWare-Administration.
Display Name Additional designation appearing on the handset's
display.
Mailbox Name Numbers of User
Mailbox Number Here you can e.g. enter the function code for
remote query (##10).
P-Preferred-
identity (Sender
number)
Here you can enter further numbers additionally
to the own number of the user (e.g. "234;220;478"
for an internal number, a group number and an
alternative number). Subsequently the user can
decide for every external call with the selection of
the desired line, which number he wants to signal.
Server SwyxServer IP address; various servers can be
selected.
How to add a new user
1. Select the "Extensions" option in the menu bar.
2. Click on "Add extensions."
3. Enter in the field "IPEI" the serial number of the handset.
4. Enter in the field "AC" the 4 digits number, which is used to identify
the user (handset) for the registration at the base station.
5. Enter the number in the "SIP User" field and the SIP user name in
the "Authentication Name" field that you also assigned on the
SwyxServer during the SIP registration (siehe auch Kapitel 8.2.1.4,
Registerkarte „SIP-Registrierung“, Seite 158).
6. Under "Authentication Password" enter the SIP password that you
also assigned in SwyxServer during SIP registration.
7. In the "display information" field, enter the name that should
appear on the user's SwyxPhone D510 display.
8. Enter the phone number in the field "Mailbox Name".
9. You can use the "Mailbox Number" field, e.g. to enter the function
code for remote query (##10).
10. In the "Server" field, select the SwyxServer on which the user is
configured.
11. Click on "Save."
12. Select the desired user.
13. Click on "Log-on handsets". 
The log-on mode for the base station is enabled.
14. Log the SwyxPhone D510 of the user just added onto the base
station while the base station is still in log-on mode Kapitel 1.6, Log
on SwyxPhone D510/SwyxPhone D565 to SwyxDECT 500.