Sylvania SOQCM850P-47ACH User manual

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ELECTRIC FIREPLACE HEATER
Model: SOQCM850P-47ACH
INSTRUCTION MANUAL
ATTENTION:
1. Find a location for the fireplace heater that is protected from direct sunlight.
2. Do not plug the unit into the power outlet before reading all instructions.
SAVE THESE INSTRUCTIONS FOR FUTURE USE.
IMPORTANT SAFETY INSTRUCTIONS
WHEN USING ELECTRICAL APPLIANCES, BASIC PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK,
AND INJURY TO PERSONS, INCLUDING THE FOLLOWING:
1) Read all instructions before using this electric fireplace heater.
2) This electric fireplace heater is hot when in use. To avoid burns, do not let bare
skin touch hot surfaces. The grill directly in front of the heater outlet becomes
hot during heater operation. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) away from
the front of the unit and keep them away from the sides and rear.
3) Extreme caution is necessary when any heater is used by or near children or
invalids and whenever the fireplace is left operating and unattended.
4) Always unplug fireplace when not in use.
5) Do not operate any electric fireplace with a damaged cord or plug or after the
heater malfunctions, has been dropped or damaged in any manner.
6) Do not use outdoors.
7) This electric fireplace heater is not intended for use in bathrooms, laundry
areas and similar indoor locations. Never locate heater where it may fall into a
bathtub or other water container.
8) Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or
similar coverings. Arrange cord away from traffic area and where it will not be
tripped over.
9) To disconnect fireplace, turn controls to off, then remove plug from outlet.
10) Do not insert or allow foreign objects to enter any ventilation or exhaust
opening as this may cause an electric shock or fire, or damage the heater.
11) To prevent a possible fire, do not block air intakes or exhaust in any manner. Do
not use on soft surfaces, like a bed, where openings may become blocked.
12) A heater has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint, or flammable liquids are used or stored.
13) Use this fireplace heater only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock, or injury to
persons.
14) Avoid the use of an extension cord because the extension cord may overheat
and cause a risk of fire. However, if you have to use an extension cord, the cord
shall be No.16AWG minimum size and rated not less than 1875 watts.
15) Caution: Do not plug this product into a receptacle controlled by a wall switch
or dimmer.
16) When storing or transporting the unit and cord, keep in a dry place, free from
excessive vibration and store so as to avoid damage.
CAUTION:
IF YOU USE THIS HEATER IN CONJUNCTION WITH A THERMAL CONTROL, A
PROGRAM CONTROLLER, A TIMER OR ANY OTHER DEVICE THAT SWITCHES
THE HEATER ON AUTOMATICALLY, REMEMBER TO OBSERVE ALL SAFETY
WARNINGS AT ALL TIMES. THE FIREPLACE HEATER HAS SAFETY OVERHEAT
PROTECTION. IF THE OVERHEAT PROTECTION TRIPS, SWITCH OFF ALL
SWITCH BUTTONS AND WAIT APPROXIMATELY 5 -10 MINUTES. IT SHOULD
RESET AUTOMATICALLY ONCE THE UNIT COOLS DOWN.
WARNING:
Procedures and techniques if not carefully followed will result in damage to the
equipment and will expose the user to the risk of serious injury, illness or death.
This electric fireplace heater is for use on 120 volts. The cord has a plug as shown
at A in illustration below. An adapter as shown at C is available for connecting
three-blade grounding-type plugs to two-slot receptacles. The green grounding
plug extending from the adapter must be connected to a permanent ground such
as a properly grounded outlet box. The adapter should not be used if a three-slot
grounded receptacle is available.
A 15 AMP circuit is required to operate this heater. If the breaker trips when the
heater is used then you may need to move the heater to another location or unplug
other appliances that are on the same circuit. If you require an extension cord use
one that is rated at 1875 watts.
SYLVANIA is a registered trademark of OSRAM SYLVANIA, used under license.

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IMPORTANT:
PLEASE NOTE WHEN YOU OPEN THE CARTON CAREFULLY CHECK
THE UNIT AND MAKE SURE THERE IS NO DAMAGE. IF YOU HAVE ANY
PROBLEMS WITH ASSEMBLING THE UNIT, WITH HOW THE VARIOUS
FUNCTIONS WORK OR WITH DAMAGE OR MISSING PARTS PLEASE CALL
1-800-459-4409 (EST) IMMEDIATELY FOR SERVICE.
NOTE:
DO NOT RETURN UNIT TO THE STORE BEFORE CALLING THE TOLL FREE NUMBER.
Do not dispose of you cartons until you are completely satisfied with your new
fireplace heater.
NOTE: Light bulbs may become loose during shipping. If the flame effect is dim or
does not work, please check that light bulb or bulbs are finger tight in socket. See
instructions for replacing bulb or bulbs.
ASSEMBLY INSTRUCTIONS
PARTS LIST:
A) Top panel.........................................................................................................................1
B) Base panel.......................................................................................................................1
C) Side panel........................................................................................................................2
D) Left front panel...............................................................................................................1
E) Upper front panel ..........................................................................................................1
F) Lower front panel...........................................................................................................1
G) Right front panel.............................................................................................................1
R) KD screws..................................................................................................................... 59
S) Connector........................................................................................................................2
T) Short KD screws .............................................................................................................2
U) Mounting clips...............................................................................................................2
V) Mounting brackets .........................................................................................................2
X) Plastic connector ..........................................................................................................15
Y) SELF REPAIR SET
Touch-up repair paint (bottle)
L shape bracket.....................................................................................................................2
Screws for L bracket.............................................................................................................8
Plastic Connector..................................................................................................................1
KD Screws..............................................................................................................................3
KD Nuts..................................................................................................................................3
Z) WALL ANCHOR SAFETY CABLE
Wall Anchor...........................................................................................................................1
Screw for wall anchor ..........................................................................................................1
Screw for mantle...................................................................................................................1
Cable.......................................................................................................................................1
TOOL REQUIRED: PHILLIPS HEAD SCREWDRIVER
MANTEL ASSEMBLY:
CAUTION: Place a piece of cardboard or protective sheet on the floor in order to
avoid scratching the decorative surface of your mantel during assembly.
Please DO NOT fully tighten the KD screws until all panels are assembled.
NOTE: Each Plastic Connector is pre-assembled (pre-drilled) on the specific panels
with 2 screws. If the KD screw(s) do not fit during assembly, loosen the 2 (pre-drilled)
screws to adjust the Plastic Connector until the KD screws are able to be installed.
Tihten all KD screws once all panels are assembled.
Step 1: Attach 2 CONNECTOR [S] to the LEFT and RIGHT FRONT PANELS [D & G] with 4
KD SCREWS. (2 screws for each side) See Fig. A
fig. A
Step 2: Attach all PLASTIC CONNECTOR [X] to the PANELS [C, D, E and G] as shown in
Fig. B. (2 screws for each PLASTIC CONNECTOR).
fig. B
NOTE: If the KD SCREW(S) do not fit during assembly, loosen the 2 screws to adjust the PLAS-
TIC CONNECTOR until the PANELS/KD SCREWS can be installed.

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Step 3: Attach the SIDE PANEL [C] to the LEFT FRONT PANEL [D] with 2 KD SCREWS. Attach
the other SIDE PANEL [C] to the RIGHT FRONT PANEL [G] with 2 KD SCREWS. See Fig. C.
fig. C
Step 4: Attach the LEFT and RIGHT SIDE PANELS [C, D and G] to the BASE [B] using 4 KD
SCREWS. (2 screws for each side) See Fig. D
fig. D
Step 5: Place the LOWER FRONT PANEL [F] in between the lower section of 2 FRONT
PANELS [D and G] and attach with 2 KD SCREWS (1 screw each side). See Fig. E
fig. E
Step 6: Carefully place the INSERT into the unit opening. The front of INSERT should
be flush with the front of the mantel. Once the INSERT is in place, attach 2 MOUNT-
ING BRACKETS [V] with KD SCREWS (R) onto the bottom of insert. (1 screw for each
bracket) See Fig. F
fig. F
Step 7: Attach the UPPER FRONT PANEL [E] in between the upper section of the 2
FRONT PANELS [D and G] with 6 KD SCREWS. (3 screws for each side) See Fig. G
fig. G
Step 8: Attach 2 MOUNTING CLIPS [U] onto the top of INSERT and lock in place with 2
SHORT KD SCREWS [T]. See Fig. H
fig. H
Step 9: Install the TOP PANEL [A] to the unit as shown and attach with 5 KD SCREWS.
See Fig. I
fig. I
Step 10: Tighten all KD SCREWS.

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Step 11: Carefully move the assembled unit to the desired location. The Fireplace Man-
tel should not be positioned in an area exposed to direct sunlight.
WALL ANCHOR SAFETY CABLE
The use of WALL ANCHOR SAFETY CABLE is highly recommended in order to reduce
the risk of the fireplace being tipped over accidentally. WARNING: This CABLE may re-
duce possible risk of injury if the fireplace is improperly handled, but is not a substitute
for proper adult supervision. Children should not be left unattended near any heater.
1. Drill a 5/16” (8mm) hole in the wall. Insert the PLASTIC WALL ANCHOR into the
hole and gently tap until the flange on the anchor is against the wall surface.
2. Position the back edge of the mantle close to the wall.
3. Attach the SAFETY CABLE to the mantle using the SCREW FOR MANTEL.
4. Use the SCREW FOR WALL to attach the other end of SAFETY CABLE to the wall.
5. Make sure all screws are tight.
WALL
OPERATION
After reading complete instructions, confirm all controls on fireplace are in the OFF
position. Plug the fireplace into a 15AMP/120Volt outlet. If the cord does not reach, you
may use an extension cord rated for a minimum of 1875 WATTS. Once the fireplace in-
sert has been properly connected to a grounded electrical outlet, it is ready to operate.
OPERATION BY THE CONTROL PANEL
The controls are located behind the grill below the front glass and can be accessed by
pulling the grill from the top, forward and down.
ON/OFF: Press this button for main power and flame effect. The indicator light will
turn on. See below for other control switches.
750W: For low heat function - Press this switch while the ON/OFF switch is in the on
position for low heat. The indicator light will turn on.
1500W: For high heat function - Press this switch while the ON/OFF switch and the
750W switch are in the on position for high heat. The indicator light will turn on.
Temperature Control: To adjust the temperature to your individual requirements,
turn the temperature control dial to the right (clockwise) to increase the desired tem-
perature and to the left for lower temperature. This temperature control dial can only
be used while the ON/OFF switch and 750W & 1500W switches are in the ON position.
When the heater reaches the desired temperature, the heater and 750W/1500W
indicator light will turn off but the fan will continue to operate. Adjust this knob to
restart the heater.
Dimmer Control Knob: Turn the dimmer dial clockwise or counter clockwise to get
the desired flame intensity. The dimmer switch can only be used when the ON/OFF
switch is in the on position.
Note: When the ON/OFF switch is turned off, all other heater functions will stop even
though the switches may be in the on position.
Note: In order to shut down the heater safely, it is recommended to turn the Tempera-
ture Control knob to lowest setting and allow the heater to cool down before pressing
the ON/OFF switch to off position.
MAINTENANCE
MAINTENANCE WARNING:
Disconnect power and unplug the power cord before attempting any maintenance or
cleaning to reduce the risk of fire, electric shock or damage to persons. The bulbs in
your unit can become extremely hot. Allow at least 10 minutes between turning off the
unit and removing the light bulbs to avoid the accidental burning of the skin.
RISK OF FIRE: DO NOT EXCEED THE RECOMMENDED BULB WATTAGE.
REPLACING THE LIGHT BULBS
Step 1: Remove 3 screws on the back of fireplace and open the rear cover.
Step 2: You will find 2 X 40W Type B-10 bulbs under log-set bed.
Step 3: Loosen and remove the burnt out bulb and replace with new bulb.
Step 4: Close the rear cover and secure with the 3 screws.
Step 5: Plug in the unit.

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REPAIR SET
TOUCH-UP REPAIR PAINT
1.Paint directly on the mantel unit if necessary. Fig. A
Fig. A
REPAIRS
If any problems are found with the original parts during mantel assembly such as
the panels cannot be installed with the plastic connector. Try to solve by one of the
following method.
Tools required: Electric drill, drill bits 3/4 inches (10 mm) or 1/16 inches (2 mm),
pencil, hammer, Philips screwdriver, safety goggles and gloves (if necessary).
WARNING: Wear goggles before you start drilling.
OPTION 1:
Use the spare KD NUTS, KD SCREWS and PLASTIC CONNECTOR
1. Place the PLASTIC CONNECTOR on the mantel unit and mark the drill-holes as
shown in Fig. B.
Fig. B
2. Drill the holes with diameter 3/4 inches (10 mm) and depth 3/4 inches (10mm) on
the mantel. Each Plastic Connector needs 3 holes. See Fig. C.
Fig. C Fig. D
3. Gently install the KD NUTS into the drilled-holes with hammer as shown in Fig. D.
4. Attach the PLASTIC CONNECTOR and lock in place with KD SCREWS as shown in
Fig. E.
Fig. E
OPTION 2:
Use the SMALL L-BRACKETS and SCREWS
1. Place the SMALL L-BRACKET to the unit as shown and mark the drill-holes on the
mantel as shown in Fig. F.
Fig. F

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2. Drill the holes with diameter 1/16 inches (2 mm) and depth 5/16 inches (8mm) on
the mantel. Each SMALL L-BRACKET needs 4 holes. See Fig. G.
Fig. G
Fig. H
3. Attach the SMALL L-BRACKET and lock in place with SCREWS as shown in Fig. H
CLEANING
To clean unit first turn off controls on unit and unplug the unit from power source. To
clean glass display panel; remove dust with clean dry cloth or to remove finger prints
and other marks clean glass with clean damp cloth. Do not use abrasive cleaners or
spray liquids on glass display panel surface. Metal and metal painted parts should
be cleaned with damp cloth. Do not use abrasive cleaners or spray liquids on these
surfaces.
WARRANTY
Every electric fireplace heater is tested before it leaves the factory and it is guaran-
teed for one year. If the unit should fail to operate correctly within one year from
the date of purchase, call customer service at 1-800-459-4409 (EST). We will, at our
discretion either repair or replace the unit. It will have to be returned to us freight
prepaid and we will return the repaired or replaced unit to you freight prepaid. The
company’s sole obligation is to repair or replace the unit.
This warranty is void if in the opinion of Quality Craft the unit has been tampered
with, altered, misused, damaged, abused or used with the wrong power source. Light
bulbs and remote batteries are not covered by this warranty. The warranty is for
homeowner use only and does not cover units used in commercial situations.
Imported by
Quality Craft Ltd.
Laval, Quebec, Canada H7S 2G7
1-800-459-4409 (EST)
www.qualitycraft.com
Made in China