Symbol MDM 3006 User manual

MDM 3006
Modem Module

MDM 3006
Modem Module
©2002 SYMBOL TECHNOLOGIES, INC. All rights reserved.
Symbol reserves the right to make changes to any product to improve reliability, function, or
design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
patent right or patent, covering or relating to any combination, system, apparatus, machine,
material, method, or process in which Symbol products might be used. An implied license only
exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc. Other
product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300
http://www.symbol.com
Patents
This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No. 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095;
4,758,717; 4,760,248; 4,806,742; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281;
4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461;
5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149;
5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791;
5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163;
5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,324,924; 5,337,361; 5,367,151;
5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140;
5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949;
5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621;
5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679;
5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,627,359; 5,637,852; 5,664,229; 5,668,803;
5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153;
5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,789,731;
5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050;
5,848,064; 5,850,078; 5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146;
5,912,450; 5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420; 5,945,658; 5,945,659;
5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,029,894; 6,031,830; 6,036,098; 6,047,892;
6,050,491; 6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,082,621; 6,084,528; 6,088,482;
6,092,725; 6,101,483; 6,102,293; 6,104,620; 6,114,712; 6,115,678; 6,119,944; 6,123,265;
6,131,814; 6,138,180; 6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400; 6,188,681;
6,209,788; 6,209,789; 6,216,951; 6,220,514; 6,243,447; 6,244,513; 6,247,647; 6,308,061;
6,250,551; 6,295,031; 6,308,061; 6,308,892; 6,321,990; 6,328,213; 6,330,244; 6,336,587;
6,340,114; 6,340,115; 6,340,119; 6,348,773; 6,380,949; 6,394,355; D305,885; D341,584;
D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250;
D405,077; D406,581; D414,171; D414,172; D418,500; D419,548; D423,468; D424,035;
D430,158; D430,159; D431,562; D436,104.
Invention No. 55,358; 62,539; 69,060; 69,187, NI-068564 (Taiwan); No. 1,601,796; 1,907,875;
1,955,269 (Japan); European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832;
France 81/03938; Italy 1,138,713
rev. 06/02

1
Quick Reference
Introduction
The MDM 3006 Modem Module allows you to dial into a remote
host computer using an SPT 1700, an SPT 1800, a PPT 2700, or
a PPT 2800.
About This Guide
This Quick Reference Guide provides information for installing,
configuring, removing, and using theMDM 3006. Specific topics in
this guide include:
•MDM 3006 Connectors on page 2
•Attaching and Removing the MDM 3006 on page 2
•Charging the Terminal’s Battery on page 2
•Connecting to the Phone Line on page 3
•Configuring for Palm OS on page 4
•Configuring for Pocket PC 2000 on page 8
•Configuring for Pocket PC 2002 on page 13
•Modem Country Setup on page 19
•Troubleshooting on page 20
•Technical Specifications on page 24
•Regulatory Information on page 25
•Service Information on backcover.
For detailed information on any SPT 1700, SPT 1800, PPT 2700
or PPT 2800 terminal, please refer to the Quick Reference Guide
or Product Reference Guide for that terminal.
Forinformationonorderingotheraccessoriesor Symbolmanuals,
please contact your Symbol Support Center, as listed on the
backcover of this manual.

2
MDM 3006
Modem Module
MDM 3006 Connectors
Attaching and Removing the MDM 3006
ToattachtheMDM 3006to your terminal, place it atthe
bottom of the terminal as shown, and press the
terminal into place.
To remove, pull the terminal from the MDM 3006.
While the MDM 3006 is attached, you cannot:
• use a cradle for battery charging or
communication
• use the RS-232 serial port on the bottom of the
terminal.
Charging the Terminal’s Battery
To charge the terminal’s battery with the MDM 3006 attached, you
need a power supply and a line cord.
Note: Use only a Symbol-approved power supply (p/n 50-
14000-107) output rated 9VDC and minimum 2A. The
power supply is certified to EN60950 with SELV
outputs.
Hinweis:Benutzen Sie nur eine Symbol Technologies
genehmigt Stromversorgung (p/n 50-14000-107) in
den Ausgabe: 9VDC und minimum 2A. Die
Stromversorgung ist bescheinigt nach EN60950 mit
SELV Ausgaben.
RJ-11
Phone Jack Battery Charger
Connector

3
Quick Reference
To charge the terminal’s battery:
The terminal’s battery is fully charged after two hours, if terminal is
off. You can continue to use the terminal while it is plugged into the
wall outlet.
Connecting to the Phone Line
To dial in to a remote hostcomputer using the MDM 3006, you will
need an RJ-11 cable. To connect this cable:
1. Insert the RJ-11 cable into the RJ-11 phone jack on the MDM
3006.
2. Connect the other end of the cable into an analog telephone
jack on the wall.
Line
Cord
Power
Supply

4
MDM 3006
Modem Module
Caution: Toreducetheriskof fire, use onlyNo.26 AWGor larger
RJ-11 cable.
Using the Correct Telephone Line Type
Use a standard analog phone line. In an office, use a line
connected to a fax machine or modem. In a hotel, request a room
with a standard phone line. If necessary, check with the local
phone company or administrator to ensure you’re using the right
type of line before connecting to the modem.
Configuring for Palm OS
Note: Modem drivers for Palm OS version 3.2 and 3.5 are
available at http://devzone.symbol.com.
The drivers enable power to the modem through the
terminal's serial port. For OS version 3.2, use
PowerDrv32.prc; for version 3.5, use PowerDrv35.prc.
Use HotSync to load the driver onto the terminal, and
then perform a soft reset.
Host Computer Setup
To use the MDM 3006 to synchronize with your network, Palm
Desktop Software must be installed and an external modem must
be attached to the host computer's COM port.
1. Install Palm Desktop Software on your host computer.
Download the latest version from www.palm.com/support.
Refer to the instructions included with the software you
download.

5
Quick Reference
2. Start Palm Desktop and configure the HotSync Manager for
modem connections. Refer to the instructions included with
software you download.
Modem Requirements
• a terminal
• an MDM 3006 modem
• telephone number from your dial-in server administrator
• a dial-in account on the host system, including a user ID and
password
• a RJ11 or RJ12 modem cable
• a functioning telephone jack that supports plug-in modems
connected to the local telephone system.
Terminal Setup
To define modem connection settings:
1. Tap the Applications icon in the Graffiti area to display the
Applications Launcher screen.
2. Tap the Prefs icon to display the
Preferences screen.
3. Tap the triangle in the upper right
corner of the screen to display a
menu and select Connection.
4. Tap New... to create a new
connection, or select Custom from
Available Configuration drop-down
menu and tap Edit....
5. Enter a name for the connection in the Name: text box.

6
MDM 3006
Modem Module
6. Select PwrCradle to Modem from the Connection Method
drop-down menu.
7. Select TouchTone from the Dialing drop-down menu.
Note: Do not select Rotary unless you are sure your
telephone service does not support Touch Tone dialing.
8. Select Off from the Volume drop-down menu (there is no
speaker in this modem).
9. Tap the Details... button to select speed and flow
control.
10. Select 57,600 bps from the Speed drop-down menu for best
performance.
11. Select Automatic from the Flow Ctl drop-down menu for the
modem connection.
12. If necessary, edit the Init String: text box to set country
parameters. The modem defaults to operation with US
telephone networks. To operate the modem with other
country telephone networks, you must set the appropriate
country code. See Modem Country Setup on page 19.
13. Tap the OK button until you return to the Preferences screen
shown in step 2 on page 5.
To prepare your terminal for a modem HotSync operation:
1. Tap the Applications icon in the Graffiti area to display the
Applications Launcher screen.

7
Quick Reference
2. Tap the HotSync icon.
3. Tab Modem on the HotSync
screen.
4. Tap the Menu icon in the Graffiti
area and select Modem Sync
Prefs... from the Options menu.
5. Tap Direct to modem.
6. Tap the OK button.
7. Tap the Enter phone # button to
open the Phone Setup screen.
8. Enter the telephone number
required to access the modem
connected to your host computer in the Phone #: text box.
9. If necessary, select the Dial Prefix: check box and enter a
dial prefix (such as “9”) to access an outside line. A comma
can be used to insert a “pause” in the dialing sequence.
10. If your phone line has call waiting, select the Disable call
waiting: check box and enter a code to avoid an interruption
during the modem HotSync operation.
11. If you want to use a calling card to place the call, select the
Use calling card: check box and enter the calling card
number.

8
MDM 3006
Modem Module
12. Tap the OK button to return to the HotSync dialog.
Communication setup is now complete.
How to Dial in
1. Tap the Applications icon in the Graffiti area to display the
Applications Launcher screen.
2. Tap the HotSync icon.
3. Tap Modem on the HotSync screen.
4. Select the name you gave the
connection in step 5 on page 5 by
tapping the drop down menu for
connection names.
5. Tap the HotSync icon to start
dialing.
6. If successful, a series of dialog
boxes pop-up in succession and
the connection is authenticated by
the host computer.
Configuring for Pocket PC 2000
Host Computer Setup
To use the MDM 3006 to communicate with your network,
ActiveSync and Remote Access Server (RAS) software must be
installed on the host computer. Othertypes of modem applications
can also be used with your MDM 3006.
1. Install ActiveSync on your host computer. Download the
latest version of the software fromhttp://www.microsoft.com.
Refer to the installation and RAS instructions included with
the ActiveSync software you download.

9
Quick Reference
2. Start ActiveSync on the host computer. Ensure that the
modem RAS connection is selected (tap File - Connection
Settings). For more information, refer to the ActiveSync user
instructions.
3. Set up a partnership via the ActiveSync connection using a
serial connection to your host computer. For instructions,
refer to the Product Reference Guide for your terminal.
For information on communicating via a serial connection, refer to
the Product Reference Guide for your terminal.
Modem Requirements
To communicate by modem, you need:
• a terminal
• an MDM 3006 modem
• a telephone number, IP address and DNS/WINS address
information from your dial-in server administrator
• a dial-in account on the host system, including a user ID and
password
• an RJ11 or RJ12 modem cable
• a functioning telephone jack that supports plug-in modems
connected to the local telephone system.
Terminal Setup
1. Power the terminal on.
2. Tap Start - Settings.
3. Tap the Modem icon on the Connections tab.

10
MDM 3006
Modem Module
4. Tap New connection... in the Con-
nections tab.
5. Enter a name for the connection in
the Enter a name for the connec-
tion: text box.
6. Select Powered Serial on COM7
from the Select a modem: drop-
down menu.
7. Select 57600 from the Baud Rate:
drop-down menu.
8. Tap the Advanced... button.
9. Select 8, None, 1, and Hardware in the Port Settings tab.
10. Select appropriate times for terminal use, if your dial-in
server requires manual input for each connection.
11. Tap the TCP/IP tab.
12. Enter parameters supported by your server.
13. Tap the Name Servers tab.
14. Enter parameters supported by your server.
15. Tap the OK button. The Make New Connection screen,
shown above, appears.
16. Tap the Next button.
17. Enter the country code, area code, and phone number you
want to call.
18. Tap the Next button.
19. Select other options.

11
Quick Reference
20. If necessary, edit Extra dial-string modem commands: text
box to set country parameters. The modem defaults to
operation with US telephone networks. To operate the
modem with other country telephone networks, you must set
the appropriate country code. See Modem Country Setup on
page 19.
21. Tap the Finish button.
22. Tap the Dialing tab.
23. Setup the location you are calling from.
24. Tap the Dialing Patterns... button.
25. Enter the appropriate dialing patterns.
26. Tap the OK button until you exit the modem configuration.
Communication setup is now complete.
How to Dial In & ActiveSync
1. Attach the MDM 3006 to the terminal.
2. Plug one end of the modem cable into the MDM 3006, and
plug the other end into the telephone jack.
3. Power on the terminal.
4. Tap Start - Settings - Connections - PC and deselect the
Automatically synchronize when serial cable is connected
using: check box to temporarily disable serial cable detect
before using ActiveSync.
5. Tap the OK button.
6. Tap Start - Programs.
7. Tap the Connections icon.
8. Tap the ActiveSync icon.

12
MDM 3006
Modem Module
9. Select the modem connection from the Choose a method to
connecttotheselecteddesktopcomputer.drop-downmenu.
10. Select the name of the host computer from the Connect to:
drop-down menu (prior partnership via a serial connection is
required).
11. Tap the Connect button.
12. Enter a User name, Password, and Domain for your
connection, if required.
13. Tap the Connect button to initiate dialing.
14. The modem dialout commences and, if successful, you will
see a series of dialog boxes pop-up in succession, as shown
below:
15. When finished, tap the Disconnect button to close the
ActiveSync session.

13
Quick Reference
Configuring for Pocket PC 2002
Host Computer Setup
To use the MDM 3006 to communicate with your network,
ActiveSync and Remote Access Server (RAS) software must be
installed on the host computer. Othertypes of modem applications
can also be used with your MDM 3006.
1. Install ActiveSync on your host computer. Download the
latestversion ofthe software from http://www.microsoft.com.
Refer to the installation and RAS instructions included with
the ActiveSync software you download.
2. Start ActiveSync on the host computer. Ensure that the
modem RAS connection is selected (tap File - Connection
Settings). For more information, refer to the ActiveSync user
instructions.
3. Set up a partnership via the ActiveSync connection using a
serial connection to your host computer. For instructions,
refer to the Product Reference Guide for your terminal.
Note: For information on communicating via a serial
connection, refer to the Product Reference Guide for
your terminal.
Modem Requirements
• a terminal
• an MDM 3006 modem
• a telephone number, IP address and DNS/WINS address
information from your dial-in server administrator
• a dial-in account on the host system, including a user ID and
password

14
MDM 3006
Modem Module
• an RJ11 or RJ12 modem cable
• a functioning telephone jack that supports plug-in modems
connected to the local telephone system.
Terminal Setup
Installing eConnect
eConnect is a control panel applet you may install in a Pocket PC
2002 terminal; it automates the launch of a modem connection
and applications, such as ActiveSync or Internet explorer.
Download eConnect (for Pocket PC 2002) from
http://devzone.symbol.com. Follow the installation instructions
included to install the software on your terminal.
Country Setup
The modem defaults to operation with US telephone networks. To
operate the modem with other country telephone networks, you
must change the modem Country Code.
1. Tap Start - Settings.
2. Tab the Connections tab.
3. Tap the Connections icon on the Connections tab.
4. Tap the Modify button under the When needed,
automatically connect to Work using these settings: drop-
down menu.
5. Tap SnapOnModem in the Modem tab.
Note: The SnapOnModem connection is created while
installing eConnect.
6. Tap the Next button, twice.

15
Quick Reference
7. Edit Extra dial-string modem commands: text box to set
country parameters. See Modem Country Setup on page 19.
8. Tap the Finish button.
How to Dial In
1. Attach the MDM 3006 to the terminal.
2. Plug one end of the modem cable into the MDM 3006, and
plug the other end into the telephone jack.
3. Power on the terminal.
To Use ActiveSync
1. TapStart -ActiveSync-Tools- Options - PCand deselectthe
Enable synchronization when cradled using: check box to
temporarily disable serial cable detect before using
ActiveSync.
2. Tap Start - ActiveSync - Tools - Options - PC and select the
Include PC when synchronizing remotely and connect to:
check box to ensure the host computer you wish to
synchronize with is identified.

16
MDM 3006
Modem Module
3. Tap Start - Settings - System -
eConnect to view the eConnect
applet.
4. Select the Use eConnect for
Docking Events check box.
5. Select the Launch ActiveSync
check box.
6. Tap the OK button.
7. Tap Start - ModemSync. The
modem dialout commences
and, if successful, a series of
dialog boxes pop-up in
succession, as shown below:
8. After connecting, ActiveSync starts and synchronizes with
the host computer.
9. To disconnect, tap the Stop button on the ActiveSync
screen.

17
Quick Reference
To surf the Internet
1. Tap Start - Settings - System -
eConnect to view the eConnect
applet.
2. Select the Use eConnect for
Docking Events check box.
3. Select the Establish TCP/IP
Connection check box.
4. Select the Launch Application
check box.
5. Tap the button, and select
the Internet Explorer application
(\Windows\iexplore.exe).
6. Tap the Finish button.
7. Tap the OK button.
8. Tap Start - ModemSync. The modem dialout commences
and, if successful, a series of dialog boxes pop-up in
succession, as shown below:

18
MDM 3006
Modem Module
9. When connected, Internet Explorer starts. You can now surf
the Internet, if permitted by your server.
10. To disconnect, tap the two arrows on the navigation bar to
expose the Connected dialog box.
11. Tap the End button.