Symmetry RDV3610ETR User manual

This appliance shall be installed in accordance with:
• Manufacturer’s Installation Instructions
• Current AS/NZS 3000 & AS/NZS 5601
• Local Regulations and Municipal Building Codes
This appliance must be installed, serviced and repaired by an Authorised Person.
SYMMETRY®
Gas Log Flame Fire
Operation / Installation Manual
MODELS: RDV3610ETR, RDV3611ETR
All Rinnai gas products
are A.G.A. certified.

Rinnai Australia i Operation & Installation Manual
Congratulations on the purchase of your
Symmetry Heater.
We trust you will have many years of enjoyment from your appliance.
THIS MANUAL CONTAINS IMPORTANT INFORMATION. FOR SAFETY PLEASE
READ CAREFULLY BEFORE PROCEEDING WITH ASSEMBLY, INSTALLATION
AND OPERATION OF YOUR NEW FLAME FIRE AND GAIN A FULL
UNDERSTANDING OF THE APPLIANCE.

Rinnai Australia ii Operation & Installation Manual
INSTALLATION REQUIREMENTS
This heater must be installed by an authorised person. The installation must conform to local regulations.
The installation must also comply with the instructions supplied by Rinnai.
Service and removal must be carried out by an authorised person.
DO NOT modify this appliance.
The Rinnai Symmetry®has been certified by the Australian Gas Association.
The AGA Certification Number is shown on the appliance dataplate.
No parts or functions should be modified or permanently removed from the heater.
Please keep these instructions in a safe place for future reference.
CARTON CONTENTS
For RDV3610ETR check you have the following:
For RDV3611ETR Check you have the following:
Carton 1
Carton 2
1 x Rinnai ‘Symmetry’®Heater.
1 x Surround (attached with 4 black screws).
1 x Operation and Installation Manual.
1 x Artificial Log Set / Burn Media (Inside appliance).
1 x Mesh Safety Guard.
2 x Lintel Spacers (attached with 4 x 8g x 8mm long self tapping pan head screws.
4 x securing brackets with 16 x 8g x 8mm long self tapping pan head screws.
1 x RF Combination Remote and Thermostatic Control with wall mount and securing screws.
2 x ‘AA’ Batteries.
1 x Flue Baffle with 2 x 8g x 8mm long self tapping pan head screws.
1 x Rinnai ‘Symmetry’®Heater.
1 x Operation and Installation Manual.
1 x Artificial Log Set / Burn Media (Inside appliance).
2 x Lintel Spacers (attached with 4 x 8g x 8mm long self tapping pan head screws.
4 x securing brackets with 16 x 8g x 8mm long self tapping pan head screws.
1 x RF Combination Remote and Thermostatic Control with wall mount and securing screws.
2 x ‘AA’ Batteries.
1 x Flue Baffle with 2 x 8g x 8mm long self tapping pan head screws.
1 x Pack4 x 8g x 8mm long self tapping pan head screws (for outer surround).
1 x Cladding support bracket.
1 x Outer Surround 1 x Front Fascia
1 x Inner Frame 1 x Screw Pack 12 pcs 8g x 3/8” Black
1 x Mesh Safety Guard 1 x Manual Switch Blanking Label (when using
Square Fascia Models only)
1 x RJ45 Extension Cable (For use with Square
Fascia Models only)
CERTIFICATION

Rinnai Australia iii Operation & Installation Manual
INSTALLATION REQUIREMENTS........................................................................................................... ii
CARTON CONTENTS ............................................................................................................................... ii
CERTIFICATION........................................................................................................................................ ii
INSTALLATION RECORD......................................................................................................................... 1
ABOUT YOUR HEATER............................................................................................................................ 2
FRONT LAYOUT ................................................................................................................................................... 2
SAFETY ..................................................................................................................................................... 4
SAFETY DEVICES ................................................................................................................................................ 7
ABOUT YOUR CONTROLLER ................................................................................................................. 8
TO TURN YOUR HEATER ON.............................................................................................................................. 8
FLAME HEIGHT & FAN SPEED SETTINGS......................................................................................................... 8
TO TURN YOUR HEATER OFF............................................................................................................................ 8
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION.................................................. 8
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY................................................ 8
RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY................................................................ 8
REMOTE / THERMOSTAT CONTROL .....................................................................................................9
DISPLAY LAYOUT & FEATURES......................................................................................................................... 9
BUTTON LAYOUT & FEATURES ......................................................................................................................... 9
REMOTE CONTROLLER - BATTERY INSTALLATION...................................................................................... 10
REMOTE CONTROLLER - SYNCHRONISATION.............................................................................................. 10
REMOTE CONTROLLER - MANUAL OPERATION............................................................................................10
REMOTE CONTROLLER - AUTOMATIC OPERATION...................................................................................... 11
WIRELESS CONTROLLER / THERMOSTAT..................................................................................................... 12
TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL ............................................... 14
MODES OF OPERATION.................................................................................................................................... 14
PROGRAMMING OF PROGRAM MODES ......................................................................................................... 16
CUSTOMER INFORMATION - OPERATION.......................................................................................... 18
MODES OF OPERATION.................................................................................................................................... 18
TO TURN REMOTE ‘ON’ or ‘OFF’....................................................................................................................... 18
MANUAL TEMPERATURE MODE...................................................................................................................... 18
AUTOMATIC TIMER MODE................................................................................................................................ 18
FLAME MODE ..................................................................................................................................................... 18
MANUALLY OVERRIDING THE SET PROGRAM.............................................................................................. 18
PROGRAM MODES ............................................................................................................................................ 18
FLAME HEIGHT AND FAN SPEED..................................................................................................................... 18
FLASHING SMALL FLAME SYMBOL ‘ON’ ......................................................................................................... 18
HOW TO OPERATE YOUR HEATER..................................................................................................... 19
TO BEGIN PROGRAMMING............................................................................................................................... 19
MANUAL SWITCH MODE................................................................................................................................... 21
LOSS OF REMOTE CONTROL FUNCTION....................................................................................................... 21
TO REGAIN REMOTE CONTROL ...................................................................................................................... 21
GAS SUPPLY DISRUPTION............................................................................................................................... 21
POWER DISRUPTION ........................................................................................................................................ 21
CARE AND MAINTENANCE................................................................................................................... 22
GENERAL OPERATION CHARACTERISTICS .................................................................................................. 22
SERVICE ............................................................................................................................................................. 22
TROUBLE SHOOTING............................................................................................................................ 23
TROUBLE SHOOTING CHECKLIST................................................................................................................... 23
ABNORMAL FLAME PATTERN.......................................................................................................................... 23
TABLE OF CONTENTS - INSTALLATION ............................................................................................. 24
CONTACT INFORMATION........................................................................................................ 44
TABLE OF CONTENTS - OPERATION

Rinnai Australia 1 Operation & Installation Manual
INSTALLATION RECORD
INSTALLERS / GAS FITTERS DETAILS
Installers Name: _______________________________________________________________________
Company Name: _______________________________________________________________________
Company Address: _______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Company Contact Details
Telephone: _______________________________________________________________________
Mobile Phone: _______________________________________________________________________
Certificate of Compliance / Certification Number: _________________________________________________
Authorised Persons - Licence Number: ________________________________________________________
Installers Signature: _______________________________________________________________________
Installation Date: _______________________________________________________________________
APPLIANCE DETAILS
Model Number: _______________________________________________________________________
Serial Number: _______________________________________________________________________
Installation Address: _______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Rinnai Australia 2 Operation & Installation Manual
ABOUT YOUR HEATER
RDV-3610ETR / RDV-3611ETR (N/L)
FRONT LAYOUT
Bevelled Fascia Square Fascia
Cladding support bracket fitted
to RDV3611ETR models Only!
7RJ45
Connector
4a
8
Typical
2
places
6
4b
3a2a
2b
1a
1b 3b
5
4a 4a
12
12
RDV3611ETRRDV3610ETR
Bevelled Fascia
Square Fascia
91110 4a
11
9
4b
13
15
14

Rinnai Australia 3 Operation & Installation Manual
ABOUT YOUR HEATER
Exchanging an existing Bevelled Fascia with a Square Fascia
Unit Features
Bevelled Fascia Mesh Dress Guard Manual Control Switch Panel
(Removal by qualified persons Only!)
Square Fascia Mesh Dress Guard Frame Lintel Stand-Off Brackets
Bevelled Fascia Mesh Dress Guard Frame LED Power Indicator
Square Fascia Mesh Dress Guard Remote Sensor Receiver
Bevelled Fascia Surround ‘ON’ / ‘OFF’ Button
Square Fascia Surround Cladding Support Bracket
(Fitted to RDV3611ETR Models Only!)
Bevelled Fascia Manual Control Switch Flame Increase / Flame Decrease
(Square Fascia Models Only!)
Square Fascia Manual Control Switch Bevelled Fascia Manual Control Switch Cover
(For use with Square Fascia Models)
Glass Panel Assembly RJ45 Extension Cable
(For use with Square Fascia Models and is to be
installed by qualified persons Only!)
Lower Horizontal Cover Panel
(Removal by qualified persons Only!)
Wiring inside this appliance may be at 240V potential.Qualified persons only must carry out the
exchange.
Power must be turned off to the appliance and the appliance electrically isolated.
Failing to electrically isolate the appliance increases the risk of electric shock from exposed wiring
and circuitry when cover panels are removed.
DO NOT leave the appliance unattended when power is connected and the panels are removed.
1a
7
1b
8
2a
9
2b
10
3a
11
3b
12
4a
13
4b
14
5
15
6
WARNING
CAUTION

Rinnai Australia 4 Operation & Installation Manual
SAFETY
• Failure to comply with these instructions could result in a fire or explosion, which could cause
serious injury, death or property damage.
• Improper installation, adjustments, service or maintenance can cause serious injury, death or
property damage. Such work must be performed by an authorised person.
• The appliance must be installed in accordance with the local gas and electrical authority
regulations.
• Flue terminal must always vent directly to outdoors.
• DO NOT extend the flue vertically or horizontally in ways other than prescribed in the appliance
manufacturers’s installation instructions.
• For information on gas consumption, see data plate on the appliance.
• This appliance must not be installed where curtains or other combustible materials could come
into contact with it. In some cases curtains may need restraining.
• WARNING: This heater must not be used if the glass panel is damaged.
• Minimum clearances during operation as follows:
• Heat emanating from the front of this heater may over time affect the appearance of some
materials used for flooring such as carpet, vinyl, cork or timber. This effect may be amplified if
the air in the room contains cooking vapours or cigarette smoke. To avoid this possibility, it is
recommended that a mat be placed in front of the appliance, extending at least 750 mm in front
of the air outlet.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
• Young Children must be supervised when in the vicinity of this heater while it is in operation.
• The Mesh Dress Guard MUST be fitted to this appliance to reduce the risk injury from burns and
no part of it should be permanently removed.
• For protection of young children or the infirm a secondary guard is required.
WARNING
On heat sensitive
surfaces provide
protective matting
to at least 750mm
Non-combustible
cladding MUST
be provided for
RDV3610ETR
installations.
NOT required on
RDV3611ETR
installations.

Rinnai Australia 5 Operation & Installation Manual
SAFETY
Unpack the heater and check for damage. DO NOT INSTALL DAMAGED HEATER. If the heater is damaged,
contact your supplier for advice. Before installing the heater, check the label for the correct gas type (refer rating
plate, inside the appliance).
Remove shipping clamps on bottom edge of appliance before attempting to lift heater.
Refer to local gas authority for confirmation of the gas type if you are in doubt.
• If the supply cord is damaged or requires replacing, it must be replaced by the manufacturer or
the manufacturer's agent or similarly qualified person in order to avoid a hazard.
• Heater must not be located immediately below a power socket outlet.
• DO NOT connect to an LPG Gas cylinder indoors.
• A dedicated 240 V earthed 10 Amp power point must be used with this appliance.
• The appliance is not intended for use by young children or infirm persons without supervision.
• DO NOT modify this appliance. Modifying from original specifications may create a dangerous
situation and will void your warranty.
• Only the flue components specified by Rinnai must be used.
WARNING

Rinnai Australia 6 Operation & Installation Manual
SAFETY
The appliance is not intended for use by young
children or infirm persons without supervision.
Young children should always be supervised to
ensure that they DO NOT play with the appliance.
DO NOT allow children or elderly persons to sleep
in the warm air discharge from the heater.
DO NOT sit or lean against the heater.
DO NOT post or allow children to post articles into
the louvres of the heater.
DO NOT cover or place articles on this heater.
DO NOT place articles in front of the louvres.
DO NOT operate / install this heater inareas where
painting is taking place, or in places such as
hairdressing salons, where there may be fluff and
dust, and where aerosols are used.
DO NOT place articles on or against this appliance.
DO NOT use or store flammable materials near this
appliance.
Keep flammable materials away from heater.
Combustible materials must not be placed where
the heater could ignite them.
DO NOT spray aerosols in the vicinity of this
appliance while it is in operation.
Most aerosols contain butane gas which can be a
heater hazard if used near this heater when it is in
use.
Snow Areas - in areas subject to heavy snowfall,
keep snow clear of flue terminal at all times.
Keep flammable materials, trees shrubs etc. away
from the flue terminal.

Rinnai Australia 7 Operation & Installation Manual
SAFETY
A dedicated 240V earthed 10 Amp power point
must be used with this appliance.
DO NOT use power boards or double adaptors to
operate this appliance. Heater MUST NOT be
located below a power socket-outlet.
DO NOT place containers of liquid on top of the
heater. Water spillage can cause extensive
damage to the appliance and create an
electrocution hazard.
DO NOT place articles on or against this appliance.
Turn the heater ‘OFF’ after use.
DO NOT unplug the heater while it is in operation
or while the fan is still cycling.
Heat emanating from the front of the appliance may
over time affect the appearance of some materials
used for flooring such as carpet, vinyl, cork or
timber. This effect may be amplified if the air in the
room contains cooking vapours or cigarette smoke.
To avoid this possibility, it is recommended that a
mat be placed in front of the appliance, extending
at least 750 mm in front of the heater.
When the heater is operated for the first time or
after long periods of non use a slight odour may be
emitted, this is normal. However if odours persist
switch ‘OFF’ the appliance and contact Rinnai.
SAFETY DEVICES
• Over Heat Switches
When the heater gets too hot during operation (for example when air outlet louvres are blocked) these
devices turn the gas off automatically and allow the heater to restart when cooled down.
• Electrical Fuse
The electrical circuits are protected by a fuse.
• Flame Failure Sensing System
This device automatically cuts off the gas supply to the heater in the event of a flame failure.
• Power Failure
In the event of a power failure or power cut, the gas valves will automatically close. The remote control/
thermostat will restart the appliance at the next programmed time period.
AT L E A S T
750 mm

Rinnai Australia 8 Operation & Installation Manual
ABOUT YOUR CONTROLLER
TO TURN YOUR HEATER ON
The 'Push Button Control Panel' is located at the top left edge of the heater.
Step 1. Press ‘ON’/‘OFF’ button once.
The electronic ignition sparker will
be able to be heard.
Step 2. The electronic ignition stops when
the pilot flame has been
established, the main burner then
ignites off the pilot and is
automatically preset to Stage 7 -
High Flame. The blue LED Power
Indicator, will be constantly
illuminated indicating heater is in
operation.
Step 3. Flame height may be adjusted after
1 minute of operation. To change
the burner and fan settings press
to increase flame height and
to decrease flame height.
FLAME HEIGHT & FAN SPEED SETTINGS
TO TURN YOUR HEATER OFF
To turn the heater 'OFF' press the 'ON'/'OFF' Button once. The blue LED Power Indicator , will extinguish to
indicate that the appliance has returned to the in OFF condition.
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION
Interruption to the power or gas supply will turn your heater off. Restart will be required This is a safety feature
designed to ensure that un-attended starts do not occur.
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY
To restart your heater once power has been restored follow the steps for “TO TURN YOUR HEATER ON” above.
RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY
The instant gas supply is interrupted the heater will attempt re-ignition for a period of 60 seconds.
If the heater has not re-lit after 60 seconds the gas control will go to 'Gas Lock-out'. The convection fan will remain
on for 4 minutes to cool the appliance.
To restart your heater once gas has been restored:
Step 1. Ensure gas supply has been re-established to heater.
Step 2. To re-set the gas control turn 'OFF' the heater by pressing 'ON/OFF' button once.
Step 3. In rapid succession Press button , 3 times. (Turn 'ON', then 'OFF', then 'ON' again), within a 5 second
period.
BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON.
When the heater is in the OFF condition (the power supply connected and switched ON but the
heater turned OFF) the Power Indicator will be extinguished, this is normal.
The relationship between the flame
height and fan speed are preset and
can not be independently adjusted.
FLAMEHEIGHT1234567
FAN SPEED HIGH LOW LOW LOW HIGH HIGH HIGH
When the heater is in the OFF/STANDBY condition (power supply connected and switched ON) the
blue LED Power Indicator will be extinguished. This is normal.
NOTE
a
bc
d
a
b
Control for square fronted fascia
Control for bevel fronted fascia
a
b
c
d
NOTE
NOTE
a
b
a
a

Rinnai Australia 9 Operation & Installation Manual
REMOTE / THERMOSTAT CONTROL
For further enhanced comfort and convenience the Symmetry heater can be both remotely and thermostatically
controlled through the use of a wireless wall mountable controller / thermostat.
The wireless controller / thermostat is an optional extra available through your Rinnai stockist.
DISPLAY LAYOUT & FEATURES
BUTTON LAYOUT & FEATURES
Time of day with ‘AM’ or
‘PM’ display Displays time of the day in hours and minutes, ‘AM’ or ‘PM’. The time is displayed when the thermostat is ‘ON’ or ‘OFF’.
Day of the week Displays the current day of the week.
The day is displayed when the thermostat is ‘ON’ or ‘OFF’.
Current Room temperature
display Displays the current temperature. The temperature range is 7°C - 32°C.
Setting Temperature with
‘SET’ display When the thermostat is ‘ON’, the programmed (set) temperature will be displayed.
Transmit indicator Indicates that the thermostat is transmitting to the receiver,
the symbol will appear on the LCD for 1 sec.
Battery Low indicator Indicates when the battery power is below an acceptable
level.
Automatic mode indicator Indicates if the thermostat is in automatic mode.
Program mode indicator Indicates that the thermostat is in programming mode.
Manual mode indicator Indicates if the thermostat is in manual mode.
Setting ‘UP’ Button Increase hours, minutes, day or temperature.
‘OK’ Button Accepts the current function and advances to the next
function.
‘PWR’ (Power) Button Switches the thermostat ‘ON’ and ‘OFF’. To turn ‘ON’ press
and release the ‘PWR’ and ‘OK’ Buttons at the same time
this will turn the thermostat ‘ON’ to the most recently
programmed working mode.
‘A/M’ Button Toggles between automatic, manual and flame mode.
‘T’ (Time) Button Initiates time and day of the week programming (must press
and hold for 2 or more seconds when the thermostat is
‘OFF’).
Setting ‘DOWN’ Button Decrease hours, minutes, day or temperature.
‘P’ (Program) Button Initiates the programming mode (must press and hold for 2 or
more seconds when the thermostat is ‘OFF’).
Flame Indicator Indicates the flame setting.
The Flame symbol graphically indicates which of the 7
graduated settings between Low and High flame when the
burner is on.
In AUTO or MANUAL temperature mode, if the burner is OFF
due to room temperature being reached the symbol will
modulate UP and DOWN. This is to indicate that the unit is
still ON even though there are no flames visible in the
appliance.
A/M PWRTP
DOWN
UP
OK
1
2
6
9
8
5
7
17
4
3
1
2
3
4
5
6
7
8
9
A/M PWRTP
DOWN
UP
OK
10
11
14
15 16
13 12
10
11
12
13
14
15
16
17

Rinnai Australia 10 Operation & Installation Manual
REMOTE / THERMOSTAT CONTROL
REMOTE CONTROLLER - BATTERY INSTALLATION
Carefully remove the battery compartment cover panel from the rear of your controller hand-set
and insert the two AA batteries supplied ensuring that '+' and '-' polarity is correct. After installing
the batteries your remote control will display an 'Initial Set-up Screen' with the current room
temperature in °C, a default time setting of and the default day of the week set to ‘MO’
- Monday.
REMOTE CONTROLLER - SYNCHRONISATION.
REMOTE CONTROLLER - MANUAL OPERATION
Turning ‘ON’
Step 1).Press ‘ON’/‘OFF’ button of the Push Button Control Panel once the Power Indicator LED , will
illuminate blue.
Step 2).Press both the ‘OK’ and ‘PWR’ buttons on the controller at the same time. Operational control is now
transferred to the controller, the heater operation is then dependant on the controller mode as follows:
In Manual Mode - Unless the set temperature is above that of the room temperature the heater will not
ignite and the power Indicator LED will illuminate to indicate that the heater is in Controller Standby
mode. Raising the set temperature above that of the room temperature will start heater operation and the
Power Indicator LED , will change from red to blue.
Turning ‘OFF’
Step 1).To place heater into controller standby press the ‘PWR’ button once. The heater will go into ‘Standby’
mode and the power Indicator LED will illuminate.
Step 2).To turn the heater 'OFF' press the 'ON'/'OFF' Button twice. The Power Indicator LED , will be
extinguished to indicate that the appliance has returned to the OFF condition.
Changing the temperature
The Symmetry has temperature increments of 1° which can be changed using the ‘UP’ and ‘DOWN’ buttons.
The temperature control range is 7 - 32°C
When batteries are changed all settings other than synchronisation are lost and
the controller will revert back to the 'Initial set -up screen'.
Before proceeding with synchronisation ensure that the gas and electricity are connected.
Synchronisation must be carried out when a new controller has been purchased. Two controllers
CAN NOT be used at the same time! The heater will not respond the controller until
synchronisation has been carried out.
Synchronisation of Controller and The Heater
Step 1).Turn the power off at the power point for a minimum of 30 seconds,
synchronisation will not be possible unless the minimum 30 seconds has been
observed.
Step 2).Ensure the remote control is turned OFF, to turn OFF press and release the ‘PWR’
button once.
Step 3).Turn the power ON at the power point, the blue power operation indicator on the
push button control panel will flash once. The controller can now be synchronised
with the heater.
Synchronisation MUST BE performed within 30 seconds of the power being turned ON, if more
than 30 seconds has elapsed repeat steps 1 through 3.
Step 4).On the controller in quick succession press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ > ‘UP’
The LCD display will show ‘L/C’ (Learn Code) for 2 seconds then return to the normal ‘OFF’ state display.
The blue power operation indicator on the push button control panel will flash once to indicate that
synchronisation has been accepted.
To restore factory default settings
With the thermostat ‘OFF’, press the following sequence of buttons ‘P’ > ‘T’ > ‘T’ > ‘DOWN’.
NOTE
NOTE
b
a
Square
Fascia
Bevelled
Fascia
ba
NOTE
b
a
b
b
b
b
a
b

Rinnai Australia 11 Operation & Installation Manual
REMOTE / THERMOSTAT CONTROL
Change between Celsius - °C and Fahrenheit - °F
The thermostat temperature display can be set to °C or °F. The default is °C.
With the controller ‘OFF’, press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ ‘A/M’ to toggle between °C or °F.
Change between manual, automatic and flame modes
Press and release the ‘A/M’ button.
The unit first lights the pilot and then after a short period switches to the ‘HIGH’ flame setting.
To turn ‘OFF’ press and release the ‘PWR’ button once.
REMOTE CONTROLLER - AUTOMATIC OPERATION
Setting the Current Time and Day of the Week
Step 1. With the controller ‘OFF’, press and hold the ‘T’ button for approximately 2 seconds. ‘TIME’,
‘HOUR’ and ‘AM or PM’ will flash.
Step 2. To select the hour push the ‘UP’ button or ‘DOWN’ button until the desired hour is chosen, note
that AM or PM is chosen by cycling through the 12 hour range.
Step 3. Press the ‘OK’ button to enter the selected hour and AM or PM. ‘TIME’ + ‘MINUTES’ + ‘AM or PM’
will flash.
Step 4. To select the minutes push the ‘UP’ button or ‘DOWN’ button until the desired minutes are
chosen.
Step 5. Press the ‘OK’ button to enter selected minutes, One of the days SU, MO, TU, WE, TH, FR or SA
will flash.
Step 6. To select the hour push the ‘UP’ button or ‘DOWN’ button until the desired day is chosen.
Step 7. Press the ‘OK’ button to enter the selected day and to complete time and day setup.
If no buttons are pressed within 10 seconds the display will revert back to 'Initial Set-Up Screen'
retaining the last entered setting.
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
P
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
STEP 1 STEP 2
14 15
10
STEP 3
11
14
NOTE
10
15
11
A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
STEP 5
11
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
STEP 4
15
10
STEP 6
15
10
STEP 7
11
10
15
11
10
15
11

Rinnai Australia 12 Operation & Installation Manual
REMOTE / THERMOSTAT CONTROL
To adjust time for Daylight Saving time
To adjust time or to adjust for daylight savings follow Steps 1 and 2 then press ‘OK’ button , three times to
keep the minutes and the current day.
WIRELESS CONTROLLER / THERMOSTAT
The wireless controller is designed to be wall mounted on a bracket, (bracket supplied with the controller), within
20m of the heater.
The controller houses the thermostat which senses room temperature and communicates back to the Symmetry
heater via Radio Frequency.
When changing batteries all settings will be lost and the controller will revert back to the 'Initial
setup screen'. Re-setting of time, date and programming will be necessary.
The ideal position for the controller is:
• Away from possible drafts in the room.
• Away from direct sunlight.
• Suitable distance away from the heater
(not exceeding 20 metres).
• Ideally 1.5 m from the floor
(approximately at chest height).
Controller Specifications
• Battery:
2 x AA batteries.
• Battery Life:
Approximately 12 months.
• Dimensions:
Height: 140 mm, Width: 80 mm, Depth: 20 mm.
Additional information about Remote Thermostat Control Buttons
Transmit Indicator Indicates the thermostat is transmitting to the receiver, the symbol
with appear on the LCD for 1 second.
Battery Indicator Thissymbol will flash when batteriesneed replacing. The thermostat
will remain functional for approximately 5 days before shutting ‘off’.
Re-programming of the controller will be required after battery
replacement.
Temperature Display Displays current temperature. °C is the default but °F is available.
The temperature range is 7°C - 32°C (45°F - 90°F).
Room Indicator or Set Indicator
When the thermostat is ‘ON’ theprogrammed (set) temperature and
the room temperature will be displayed. When the Flame mode is
‘ON’ the Flame setting F7 to F1 will be displayed.
PWR + OK Switches the thermostat ‘ON’ and ‘OFF’. If thermostat is ‘OFF’,
pressing and releasing the ‘PWR’ + ‘OK’ button will turn the
thermostat on to the most recently selected working mode.
T (Time) Initiates the time and day of week programming, press and hold for
2 seconds.
UP, DOWN & OK ‘UP’ increase hours, minutes, day or temperature ‘OK’, accepts the
current function and advances to the next function, ‘DOWN’,
decrease hours, minutes, day or temperature.
P (Program)
Initiates the programming mode, press and hold for 2 seconds.
11
NOTE
A/M PWRTP
DOWN
UP
OK
A/M TP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
P
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWRTP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
T
DOWN
UP

Rinnai Australia 13 Operation & Installation Manual
REMOTE / THERMOSTAT CONTROL
Additional information about Remote Thermostat Control Operation
Character Diagnostic Check. To check the display characters on the remote control turn the controller 'off' by
pressing the 'PWR' button then press P- T- T- OK in rapid succession.
The remote will then commence automatically cycling through all the display characters, finally displaying the full
screen as shown below.
This process takes approximately 20 seconds and does not affect any programming.
If any of the characters are not displayed contact your Rinnai stockist for a replacement controller.
The Fan and Snowflake symbols displayed are not utilized in the operation of the Symmetry heater.
A/M PWRTP
DOWN
UP
OK
A/M PWR
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M
OK
TP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
1
2
3
NOTE

Rinnai Australia 14 Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL
MODES OF OPERATION
To Turn Remote ‘ON’ or ‘OFF’
Step 1. To turn ‘ON’ - press and release the ‘OK’ button and ‘PWR’ button at the same time. The
display will now include the setting temperature and the mode of operation.
Step 2. To turn ‘OFF’ - press the ‘PWR’ button only.
Manual Temperature Mode
• Temperature can be set at any level.
• Time and day of week does not need to be programmed to operate.
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘MANUAL’
appears on the LCD.
Step 2. Press the ‘UP’ button or ‘DOWN’ button to increase or decrease the temperature in increments
of 1°C.
BEFORE PROCEEDING ENSURE THE GAS
AND ELECTRICITY ARE TURNED ON.
Before remote / thermostatic control can be
used the heater must be taken out of the OFF/
STANDBY condition (supply connected and
switched ON but the heater turned OFF), do
this as follows:
Press ‘ON’/‘OFF’ button once the electronic
ignition sparker will be able to be heard.
The electronic ignition stops when the pilot flame has been established. The main burner then
ignites off the pilot. Once the main burner has ignited the heater can then be operated by remote /
thermostatic control.
NOTE
a
bc
d
a
b
Control for square fronted fasciaControl for bevelled fronted fascia
a
A/M PWRTP
DOWN
UP
OK
A/M TP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M TP
DOWN
UP
11 12 12
STEP 1 STEP 2
11
12
12
A/M PWRTP
DOWN
UP
OK PWR OK
TP
DOWN
UP
STEP 1 STEP 2
13
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
15
10
13
10
15

Rinnai Australia 15 Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Automatic Timer Mode
• In automatic timer mode temperature is regulated to the programmed level and time.
• Time and day of week MUST BE set.
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘AUTO’ appears
on the LCD.
Step 2. At any time press the ‘UP’ button or ‘DOWN’ button to increase or decrease the temperature in
increments of 1°C.
Flame Mode
• Temperature control is over ridden and the flame size can be set to any setting from F7 highest to F1 lowest.
• Time and day of week does not need to be programmed.
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the letter ‘F’with a number
and the flame symbol appear on the LCD panel.
Step 2. Press the ‘UP’ button or ‘DOWN’ button to increase or decrease the flame height.
Manually Overriding The Set Program
At any time, the temperature or fan speed may be adjusted ‘UP’ or ‘DOWN’ similarly to operating in “Manual
Temperature Mode” on page 14.
When the fire first ignites it remains on highest flame for the first 60 seconds before changing to
the selected flame height.
The fan speed automatically adjusts to the corresponding flame height. It is not able to be selected
by the operator. See the flame table below for flame height to fan speed relationship.
Flame Height 1234567
Fan Speed HIGH LOW LOW LOW HIGH HIGH HIGH
However, whenever the thermostat changes to a new time period, the temperature will be set
automatically according to that period’s setting.
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
A/M PWRTP
DOWN
UP
OK
PWR
OK
TP
DOWN
UP
STEP 1
13
STEP 2
15
10
13
10
15
NOTE
A/M PWRTP
DOWN
UP
OK
PWR
OK
TP
DOWN
UP
STEP 1 STEP 2
13
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
10
17 17
15
13
17
10
15
NOTE
NOTE

Rinnai Australia 16 Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Flame Height And Fan Speed
The flame height and fan speed are not individually adjustable. Flame height and fan speeds are selected by the
microprocessor according to the difference between the set temperature and the ambient temperature of the room.
The fan speed automatically adjusts to the corresponding flame height. The fan speed is not able to be selected
by the operator. When the heater is operated in ‘Manual Temperature Mode’ the flame height is automatically
selected by the microprocessor to achieve and maintain the ‘set’ temperature. As an example, if the room is much
colder than the ‘set’ temperature, the flame height and corresponding fan speed will be high. As the room heats up
and gets close to the ‘set’ temperature the flame height and corresponding fan speed will revert to lower settings.
When the heater is operated in ‘Flame Mode’ the flame height is set by the operator.
Flashing Small Flame Symbol ‘ON’
The small flashing flame symbol on the RF controller display indicates the room
temperature is within 0.5°C of set temperature.
Program Modes
The appliance can be programmed to operate during four separate periods in one day, resulting in a possible 28
operating periods per week. A weekday program can be set so the program is used Monday to Friday. Similarly, a
weekend program can be set for Saturday to Sunday. The entire week can also have the same program.
PROGRAMMING OF PROGRAM MODES
Step 1. With the controller ‘OFF’, press and hold the ‘P’ button for approximately 2 seconds. The LCD will
display ‘PROG’. ‘Pd’ and the current time and the day ‘MO’ will flash.
Step 2. To select the day range press the ‘UP’ button or ‘DOWN’ button until the desired day range has
been chosen. The day ranges are as follows:
MO TU WE TH FR MO TU WE TH FR SA SU SU - SA SU MO TU WE TH FR SA
Step 3. Press the ‘OK’ button to enter the selected day range. The LCD will display ‘PROG’. ‘P1’and the
‘TIME’ + ‘HOUR’ + ‘AM’ will flash.
Factory default settings
If you do nothing to change the programming the following default settings would be
available if you set it to automatic mode.
Time Period Start Time Temperature °C Suggested Time Period Settings
Period 1 6:00 am 20°C - Morning
Period 2 8:30 am 15°C - Day time
Period 3 5:00 pm 21°C - Evening
Period 4 10.30 pm 15°C - Night time
To revert back to the default settings once you have reset the periods, in rapid
succession press the following sequence of buttons ‘P’ - ‘T’ - ‘T’ - ‘DOWN’.
Holding the ‘UP’ or ‘DOWN’ buttons for more than 2 seconds will scroll through the day ranges.
17
17
STEP 2
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
10
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
T
DOWN
UP
STEP 1
16
STEP 3
A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
11
15
16
10
15
NOTE
11