Synergy NEC NEAX 2000 IPS User manual

" IT'S FOR YOU. . . "
SYNERGY
TELECOMMUNICATIONS, INC.
NEC NEAX 2000 IPS
QUICK REFERENCE GUIDE
SYNERGY TELECOMMUNICATIONS, INC.
5403 E. Evans Ave ♦Denver, CO 80222
MAIN 303/733-4900 ♦FAX [phone]
UP / DOWN (button in lower right corner of phone):
Controls all aspects of the phone.
When Idle Adjusts LCD Contrast
When Ringing Adjusts Ringing Volume
When on Handset Adjusts Handset Volume
When on Speaker Adjusts Speaker Volume
Soft Keys (Oval shaped keys below display):
•Toggle between Station and System
speed dials.
•Up / down soft keys display the programmed
speed dials.
FEATURE:
Used to activate terminal setup functions and to access programmable features.
RECALL:
Press key to terminate established call and get new dial tone. (or based on the provider this button can
function as a ‘flash’ or call waiting if purchasing specific services from your local provider)
CONF (Conference):
Press key to establish a conference call. LED on key lights when feature is active.
REDIAL (Last 5 Numbers Redial):
Press key to activate last number redial.
SPEAKER:
Controls the built-in speaker for handsfree dialing / monitoring. LED on key lights when feature is active.
ANSWER:
Functions as a Flash feature for call waiting when carrier provides the service. When LED on this key is
lighted, press key to answer a waiting call.
TRANSFER:
Allows the station user to transfer established calls to another station, without attendant assistance.
HOLD:
Press key to place an internal or external call on hold. Line key remains green and flashes, denoting hold
status.
MESSAGE:
Press key to access your voice mail messages

" IT'S FOR YOU. . . "
SYNERGY
TELECOMMUNICATIONS, INC.
NEC NEAX 2000 IPS
QUICK REFERENCE GUIDE
SYNERGY TELECOMMUNICATIONS, INC.
5403 E. Evans Ave ♦Denver, CO 80222
MAIN 303/733-4900 ♦FAX [phone]
INTERCOM CALL:
1. Lift the handset or press Speaker.
2. Dial the four-digit extension number (same as last 4 digits of DID).
Note: When dialing another extension, you will note several options on the LCD
display of your phone (Soft Keys). VOICE allows you to speak over the speaker
of the called parties extension (normally it will ring).
EXTERNAL CALLS:
1. Lift the handset or press Speaker.
2. Dial 9for an outside line.
3. Dial the telephone number.
HEADSET:
1. Press the Head Set button.
You should hear internal dial tone.
2. Dial your internal number or 9 plus an outside number.
3. Press Head Set button to hang disconnect.
CALL HOLDING:
With call in progress:
1. Press Hold.
Line key will flash green.
CALL HOLD RETRIEVE:
1. Lift the handset or press Speaker.
2. Press the flashing green line key.
TRANSFERRING A CALL:
With call in progress:
1. Press Transfer, Dial the extension number, hang up to complete the transfer.
To screen the call, remain on the line.
To return to the original caller, press Recall followed by Transfer prior to
hanging up.
2. Replace the handset to complete the transfer.
TO TRANSFER A CALLER DIRECTLY INTO A VOICEMAIL BOX:

" IT'S FOR YOU. . . "
SYNERGY
TELECOMMUNICATIONS, INC.
NEC NEAX 2000 IPS
QUICK REFERENCE GUIDE
SYNERGY TELECOMMUNICATIONS, INC.
5403 E. Evans Ave ♦Denver, CO 80222
MAIN 303/733-4900 ♦FAX [phone]
WITH CALL IN PROGRESS
1. PRESS THE TRANSFER BUTTON.
2. ENTER THE 4DIGIT EXTENSION FOLLOWED BY 9.
3. REPLACE HANDSET.
TO PARK A CALL:
WITH CALL IN PROGRESS
1. PRESS THE TRANSFER KEY
2. PRESS THE PARK KEY AND LOOK AT DISPLAY FOR PARK LOCATION (HOLD =00)
TO PICK UP A PARKED CALL:
FROM ANY PHONE
1. UP ON HEARING PAGE,LIFT HANDSET OR PRESS SPEAKER
2. PRESS THE PARK PICK UP BUTTON FOLLOWED BY THE TWO DIGIT PARK NUMBER.
CALL FORWARD ALL CALLS OFF-SITE:
With handset down:
1. Press Speaker.
2. Press CFAC button, you will hear a stutter dial tone and button will flash red.
3. Dial 9 and the 10 digit number you wish to forward your calls to and wait for
tone.
CALL FORWARD ALL CALLS OFF-SITE CANCEL:
With handset down:
1. Press Speaker.
2. # 5.
3. Press Speaker to hang up.
CONFERENCE CALLING:
With first call established:
1. Press Transfer.
2. Place the second call (internal or external).
3. Announce the conference call.
4. Press Conf to connect all parties.
To add members, follow above procedure from step 1. There may be a
maximum of 5 parties, with 2 being external.

" IT'S FOR YOU. . . "
SYNERGY
TELECOMMUNICATIONS, INC.
NEC NEAX 2000 IPS
QUICK REFERENCE GUIDE
SYNERGY TELECOMMUNICATIONS, INC.
5403 E. Evans Ave ♦Denver, CO 80222
MAIN 303/733-4900 ♦FAX [phone]
LAST (5) NUMBERS REDIALED:
1. Press Redial.
On display phones this key will scroll through the last five numbers dialed.
Each time this key is pressed, a new number will display.
2. Press the # key to dial when desired number appears in the display.
MICROPHONE ACTIVATION /DEACTIVATION:
1. Press the Mic button.
When microphone is activated, MIC LED is lit red.
Telephone may be either idle or in use to perform this function.
TO CHANGE THE RINGING TONE:
With the handset down:
1. Press Feature 3.
2. Continue to press the digit 3 to hear different ring tones.
3. Press Feature to make a selection.