Syscom Video DS-104R User manual

eSATA External Storage
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WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure
that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence
of important operating and maintenance (servicing) instructions in the literature accompanying
the appliance.
COMPLIANCE NOTICE OF FCC:
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL
DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE
REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED
IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO
FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION
MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS
EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE, IN WHICH CASE
USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE
FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-
CAUSING EQUIPMENT REGULATIONS.
The information in this manual is believed to be accurate as of the date of publication. We are not responsible for
any problems resulting from the use thereof. The information contained herein is subject to change without notice.
Revisions or new editions to this publication may be issued to incorporate such changes.
WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes
at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse
of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office,
for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
should not be mixed with other commercial wastes for disposal.

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Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the
appliance is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future
reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not
use liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval of
the manufacturer as such additions may result in the risk of fire, electric
shock or other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Ventilation
Place this equipment only in an upright position. This equipment has an
open-frame Switching Mode Power Supply (SMPS), which can cause a
fire or electric shock if anything is inserted through the ventilation holes
on the side of the equipment.
7. Placing and Accessories
Do not place this equipment on an unstable cart, stand or table. The
equipment may fall, causing serious injury to a child or adult, and
serious damage to the equipment.
This equipment and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
equipment and cart combination to overturn.
8. Power Sources
This equipment should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power,
please consult your equipment dealer or local power company.
9. Power Cords
Operator or installer must remove power and TNT connections before
handling the equipment.
10. Lightning
For added protection for this equipment during a lightning storm, or
when it is left unattended and unused for long periods of time, unplug it
from the wall outlet and disconnect the antenna or cable system. This
will prevent damage to the equipment due to lightning and power-line
surges.
11. Overloading
Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment as
they may touch dangerous voltage points or short out parts that could
result in a fire or electric shock. Never spill liquid of any kind on the
equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing to
qualified service personnel.
14. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have fallen into the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the
operating instructions, adjust only those controls that are covered by
the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the equipment to its normal
operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance —
this indicates a need for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician has
used replacement parts specified by the manufacturer or that have the
same characteristics as the original part. Unauthorized substitutions
may result in fire, electric shock or other hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask the
service technician to perform safety checks to determine that the
equipment is in proper operating condition.
17. Field Installation
This installation should be made by a qualified service person and
should conform to all local codes.
18. Correct Batteries
Warning: Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
19. Tmra
A manufacturer’s maximum recommended ambient temperature
(Tmra) for the equipment must be specified so that the customer and
installer may determine a suitable maximum operating environment for
the equipment.
20. Elevated Operating Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the
equipment in an environment compatible with the manufacturer’s
maximum rated ambient temperature (Tmra).
21. Reduced Air Flow
Installation of the equipment in the rack should be such that the amount
of airflow required for safe operation of the equipment is not
compromised.
22. Mechanical Loading
Mounting of the equipment in the rack should be such that a hazardous
condition is not caused by uneven mechanical loading.
23. Circuit Overloading
Consideration should be given to connection of the equipment to supply
circuit and the effect that overloading of circuits might have on over
current protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this
concern.
24. Reliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained.
Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g., use of power strips).

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Table of Contents
Chapter 1 — Introduction ..........................................................................................1
Features ................................................................................................................1
Package Contents.................................................................................................1
Specifications ........................................................................................................2
Rear Panel ............................................................................................................2
Front Panel............................................................................................................3
Chapter 2 — Installation ............................................................................................4
HDD Models ..........................................................................................................4
Installation .............................................................................................................4
RAID Initialization..................................................................................................6
DVR Connection....................................................................................................6
Chapter 3 — Configuration........................................................................................8
RAID Configuration ...............................................................................................8
RAID Rebuilding..................................................................................................13

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eSATA External Storage
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Chapter 1 — Introduction
FEATURES
Your eSATA external storage is an external storage of 19 inch rack-mount type using a Serial ATA (SATA)
interface. It gives you easiness to install in a cabinet with a Digital Video Recorder (DVR) and affords
excellent space saving with a maximum of four SATA hard disk drives. Support of RAID (Redundant Array
of Independent Disks) allows you to increase data stability and improve the performance. The hot-swap
disk drive bay enables the easy replacement of hard disk drives. It offers the following features:
y19 inch rack-mount type
yHardware RAID solution
yMaximum of 3.0Gbps transfer rate (SATA II)
yInstallation of the maximum of four hard disk drives
yVarious levels of RAID for improvement of data stability and performance
ySupport of the hot-swap disk drive bay for easy replacement of hard disk drives
yFront LED for display of RAID status
yBeep and LED for error notice
yMute switch for beep release
yPlug & Play and hot plug
yMaximized space saving and capacity relative to cost
yEasy expansibility to a very large storage pool
PACKAGE CONTENTS
The package contains the following:
yeSATA External Storage
yAC Power Cord
yeSATA Cable
yUSB Cable
yUser’s Manual (This document)
yInstallation CD
yDoor-Lock Key
yRack Mount Kits
yScrews for Installing Hard Disk Drives
NOTE: The screws for installing hard disk drives are not provided apart if hard disk drives are installed in the unit.
WARNING: ROUTE POWER CORDS SO THAT THEY ARE NOT A TRIPPING HAZARD.
MAKE CERTAIN THE POWER CORD WILL NOT BE PINCHED OR ABRADED BY FURNITURE.
DO NOT INSTALL POWER CORDS UNDER RUGS OR CARPET. THE POWER CORD HAS
A GROUNDING PIN. IF YOUR POWER OUTLET DOES NOT HAVE A GROUNDING PIN
RECEPTACLE, DO NOT MODIFY THE PLUG. DO NOT OVERLOAD THE CIRCUIT BY
PLUGGING TOO MANY DEVICES IN TO ONE CIRCUIT.

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SPECIFICATIONS
Host Connectivity
External eSATA port (DVR connection)
USB port (RAID configuration)
Max. Transfer Speed (SATA II): 3.0Gbps, Cable Length: Max. 2.0m
Disk Connectivity SATA Hard Disk Drive (Max. 4), 1.5Gbps or 3.0Gbps (Auto detection)
Dimensions (W x H x D) 18.98 x 1.73 x 17.05 (482mm x 44mm x 433mm)
Unit Weight 14.8 lbs. (6.7kg) (HDD uninstalled)
Shipping Weight 21.2 lbs. (9.6kg) (HDD uninstalled)
Operating Temperature 41°F to 113°F (5°C to 45°C)
Operating Humidity 20% to 70% (Non-condensing)
Power 115V ~ 230VAC, Max. 2A, 50/60Hz
Approvals FCC, CE, UL*
* CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. This
equipment is indoor use and all the communication wiring are limited to inside of the building.
NOTE: Specifications are subject to change without notice.
REAR PANEL
཰GPower Fan: Keeps the SMPS inside the unit at an optimal temperature.
ཱGIEEE 1394 Port: Not available.
ིGUSB Port: Connects the unit with a PC for RAID setup.
ཱིGeSATA Port: Connects the unit with a DVR for data transferring.
ུGCooling Fan: Keeps the unit at an optimal temperature.
ཱུGPower Connector: Connect the power cord to the unit and to the wall outlet.

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FRONT PANEL
Door Closed
Door Open
཰GError LED: The LED is lit when the system encounters an error.
ཱGFront LED: Displays the status of RAID and installed SATA hard disk drives.
ིGNetwork LED: The LED is lit when data is transferring to or from the unit.
ཱིGDoor-Lock Key: Locks or unlocks the door of the front panel with using the enclosed door-lock key.
ུGSetup Buttons: Performs the commands displayed on the front LCD.
ཱུGHot-Swap Disk Drive Bay: Mounts the hard disk drive.
ྲྀGMUTE Switch: Mutes the beep which sounds when an error is detected on RAID or releases the mute.
ཷGPower Switch: Turns on or off the system.
ླྀGPower LED: The LED is lit when the system turns on.

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Chapter 2 — Installation
HDD MODELS
Some models of hard disk drives might not work properly, and it is recommended that you use the following
models of hard disk drives:
Capacity Manufacturer Model Name Remark
250GB Seagate ST3250820SCE
Western Digital WD2500AVJS
500GB
Seagate ST3500830SCE
Western Digital WD5000AVJS
Hitachi HDS721050CLA362
750GB Seagate ST3750840SCE
Western Digital WD7500AVCS
1TB Seagate ST31000340SV
Western Digital WD10EVCS
2TB Hitachi HDS722020ALA330
NOTE: The list is subject to change without notice. Ask your dealer or distributor for the latest list.
INSTALLATION
Install the SATA hard disk drives (maximum 4) following the instruction.
NOTE: The hard disk drives to be installed should the same model and capacity.
1. Open the right cover of the front panel by using the enclosed door-lock key. Then open the left cover
of the front panel by pressing the two buttons on the right side of the left cover.

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2. Open the handle of the hot-swap disk drive bay forwardly and pull it out of the unit.
3. Fix the SATA hard disk drives on the hot-swap disk drive bay by connecting the volts to the sides of
the hot-swap disk drive bay.
NOTE: The front side and back side is distinguished in SATA hard disk drives. The SATA connector should
be in the back side of the hot-swap disk drive bay.
4. Insert the hot-swap disk drive bay which a hard disk drive is installed to preset location of the unit and
fix the hot-swap disk drive bay by using the handle.
NOTE: The hot-swap disk drive bay should be in the preset location. The handle of the first and third bays
should be open toward left, and the hand of the second and fourth bays should be open toward right.

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RAID INITIALIZATION
RAID should be initialized if the installed hard disk drives are unused one.
CAUTION: If any used hard disk drives are installed, saved data on the hard disk drives
will be erased.
You can check the status of RAID and installed hard disk drives on the front LCD. If the hard disk drive status
is Fail, the LCD displays Degraded and you can replace the hard disk drive and proceed RAID rebuilding.
1. Open the right cover of the front panel by using the enclosed door-lock key. Then turn on the system
by pressing the power switch during two seconds or more.
2. Initialize RAID according to the explanation on the front LCD.
Change RAID mode
<- Okay?
ySelect Okay by pressing the Setup button on the left.
RAID5 4D
<- Init? + Cancel ->
yInitiate RAID by pressing the Setup button on the left and selecting Init.
NOTE: If any of the hard disk drives is not installed properly, the following error message is displayed.
HALTED
Bad Disk Count
yPress the Power switch to turn off the system and install all hard disk
drives properly.
3. If the initialization is complete, the following message is displayed on the front LCD.
Active R5 4D
D 0000
yActive: Indicates the system is operating.
yR5 4D: Indicates the RAID level.
yd 0000: Indicates the status of hard disk drives (O: Normal, F: Fail,
R: Rebuilding, S: Standby, X: Uninstalled).
DVR CONNECTION
The eSATA external storage is connected with the DVR by using the closed eSATA cable.
CAUTIONS:
yShut down the DVR system and remove a power cable from the DVR before connecting
the unit.
yYou have to connect or remove the power cable according to the following order:
– Connecting: Unit ĺDVR
– Removing: DVR ĺUnit
1. Check if the USB cable that is connected to a PC is removed.
2. Connect one end of the eSATA cable to the eSATA port on the rear panel of the unit and the other end
to the eSATA port on the rear panel of the DVR.

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3. Connect the power cord to the unit and to the wall outlet and turn on the power switch on the front panel.
4. Check if the Active message is displayed on the front LCD.
5. Turn on the DVR system.
CAUTION: Make sure that the power switch of the unit turned on before turning on the DVR
system.
CAUTION: Do NOT remove the eSATA cable while the unit or DVR is operating, otherwise,
the unit or DVR may not operate properly.

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Chapter 3 — Configuration
RAID CONFIGURATION
Set up the RAID level. The RAID5 4d mode is default and you can change the RAID mode by Configuration
Utility.
CAUTION: Changing RAID setting will erase saved data.
1. Open the right cover of the front panel by using the enclosed door-lock key. Then turn on the system
by pressing the power switch during two seconds or more.
2. Run Configuration Utility in the enclosed installation CD on a Windows system PC.
3. Connect one end of the USB cable to the USB port on the rear panel of the unit and the other end to the
USB port on the PC.
4. Select a RAID level and the number of installed hard disk drives, then click the Configure button.
yDevice detected: Displays the model name.
ySelect RAID level: Select a RAID level. Refer to the
explanation below for details of each level.
ySelect number of disks: Select the number of installed
hard disk drives. The available number might be
different depending on the RAID level.
yEnable large disks: Check the box. When unchecking the box, the system might not work properly
when a DVR is connected to the unit. If the DVR to be connected to the unit is a PC-based DVR with
Microsoft®Windows®XP x86 (32 Bit) or older operating system and if the total available capacity
of hard disk after the RAID configuration exceeds 2TB, uncheck the box. Otherwise, the system does
not work properly when a DVR is connected to the unit. When unchecking the box, the maximum of
2TB will be available to use.

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5. When the configuration is complete, the following screens are displayed. Click the Exit button.
6. System reboots and the following messages are displayed on the front LCD.
Change RAID mode
<- Okay?
ySelect Okay by pressing the Setup button on the left.
Warning!!!
Data can be lost
yA warning message is displayed saying saved data will be erased.
RAID5 4D
<- Init? + Cancel ->
yInitiate RAID by pressing the Setup button on the left and selecting
Init.
Active R5 4D
D 0000
yThe configuration is complete and you can connect the unit with the
DVR and save data.
– Active: Indicates the system is operating.
– R5 4D: Indicates the RAID level.
– d 0000: Indicates the status of hard disk drives (O: Normal, F: Fail, R:
Rebuilding, S: Standby, X: Uninstalled).
7. Remove the USB cable from the unit and the PC.
RAID0
The system saves data across all connected hard disk drives of two or four. It enhances the hard disk drive
speed while entire data will be lost if even one hard disk drive fails.
NOTE: If any of the hard disk drives is not installed properly, the following error message is displayed.
CAUTION: This level is not recommended when saving crucial data. If the system uses
this level, back up crucial data.

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Data
Data
RAID1
The system saves data on two hard disk drives simultaneously. It prevents data from being lost even when
one of the hard disk drives fails. It enhances the data stability by replacing the failed hard disk drive and
proceeding RAID rebuilding while decreasing the capacity to the half.
NOTE: Even if one of the hard disk drives fails, it is possible to save data. However, it is recommended that
you replace the failed hard disk drive and proceed RAID rebuilding.

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Data
RAID0+1
The system saves data on four hard disk drives by using both RAID0 and RAID1 level. It saves data across
the two hard disk drives and the same data on the other two hard disk drives simultaneously. It prevents data
from being lost even when one or two on which different data is saved of the hard disk drives fails. It enhances
the hard disk drive speed and the data stability at the same time while decreasing the capacity to the half.
NOTE: Even if one or two on which different data is saved of the hard disk drives fails, it is possible to save
data. However, it is recommended that you replace the failed hard disk drive and proceed RAID rebuilding.
Data
The following table displays the data loss when two of the hard disk drives fail.
(O: Rebuilding available, X: Data loosed)
Failed HDD HDD1 HDD2 HDD3 HDD4
HDD1 – O X O
HDD2 O – O X
HDD3 X O – O
HDD4 O X O –

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RAID5
The system saves data across two or three hard disk drives among three or four hard disk drives and the
same data on the other hard disk drive simultaneously by turns. It prevents data from being lost even when
one of the hard disk drives fails, and enhances the hard disk drive speed and the data stability at the same
time. The capacity as much as two hard disk drives is available when three hard disk drives are installed
and three hard disk drives when four hard disk drives are installed. When four hard disk drives are installed,
this level is commonly used because the capacity is bigger than the RAID0+1 level.
NOTE: Even if one of the hard disk drives fails, it is possible to save data. However, it is recommended that
you replace the failed hard disk drive and proceed RAID rebuilding.
Data
RAID5+Hotstandby
The system saves data across two hard disk drives among four hard disk drives and the same data on another
hard disk drive on which data is saved simultaneously by turns. The other hard disk drive on which data
is not saved will proceed RAID rebuilding and replace one of the hard disk drives on which data is saved
when any of the hard disk drives on which data is saved fails. It prevents data from being lost even when
one of the hard disk drives fails, and enhances the hard disk drive speed and the data stability at the same
time. The capacity as much as two hard disk drives is available. Data stability is better but the capacity is
less in this level compared to the RAID5 level.
NOTE: Even if one of the hard disk drives fails, it is possible to save data. However, it is recommended that
you replace the failed hard disk drive and proceed RAID rebuilding.

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Data
RAID REBUILDING
When one of the installed hard disk drive fails, replace the hard disk drive with new one and proceed RAID
rebuilding.
NOTE: RAID rebuilding is not supported for the RAID0 level.
1. When one of the installed hard disk drives fails, the beep sounds and RAID error LED blinks. Open
the right cover of the front panel by using the enclosed door-lock key and press the Mute button to release
the beep.
2. System changes to the Degraded mode and the failed hard disk drive is displayed on the front LCD.
Degraded R5+4d
D:FOOO
yThe system is set to the RAID5 level and the rst hard disk drives among
four failed.
3. Replace the failed hard disk drivewith a new one and proceed RAIDrebuilding by pressing the Setup
button on the left.
RAID rebuilding?
<- Okay?
ySelect Okay by pressing the Setup button on the left.
4. The system proceeds RAID rebuilding and the rebuilding status is displayed on the front LCD.
Rebuild d:ROOO
1h 31m
yThe system proceeds RAID rebuilding on the rst hard disk drive among
four and it takes 1 hour and 31 minutes to complete it.
5. When the RAID rebuilding is complete, it is displayed on the front LCD.
Active R5+4d
D:OOOO
yThe system completed RAID rebuilding on the rst hard disk drive among
four.