T-Mobile [phone] User manual

Sidekick
Reference Guide
27-0016-02 Rev. 01
Copyright © 2003 Danger, Inc. All rights reserved.

Contents
Welcome 4
I. Device Controls 6
Opening and Closing the Display 6
Control Buttons 7
II. Registration 8
III. Device Basics 12
Battery Charger 12
USB Port 13
Wrist Strap 13
The Jump Screen 14
Title Bar and Indicators 15
Menus 16
Device Settings 17
Customization 20
Default Language Setting 21
Entering and Editing Text 21
IV. The Desktop Interface 24
V. Using the Applications 26
Make a Phone Call 26
Answer a Phone Call 27
Add a Number to Your Speed Dial List 27
Change Your Phone Ringtone 28
Check Your Voice Mail 28
2 Contents

Import Contacts from Your SIM Card 29
Send a Text Message 29
Browse the Web 30
Bookmark a Web Page 30
Sign On to the AOL Instant Messenger™ Service 31
Send an Instant Message 31
Switch Between Conversations 32
Send an Email Message 32
Fetch Email from External Accounts 33
Fetch Email Using Your Device’s Web Browser 35
Send a Photo 36
Add a Contact to the Address Book 36
Import Address Book Contacts 38
Add an Event to Calendar 39
Create a Note 39
Add a Task 40
Insert the Camera Accessory into Your Device 40
Take a Photo 41
Purchase Items from the Catalog 42
Manage Your Purchases 43
Play Games 43
VI. Keyboard Shortcuts 44
VII. Troubleshooting 45
VIII. Customer Care 49
IX. Legal Information 50
X. Handling and Safety Precautions 57
Contents 3

Welcome!
Thank you for buying a Sidekick. Your Sidekick will change the
way you communicate, get organized, and stay connected.
Your Sidekick connects seamlessly to wireless networks,
which gives you the ability to browse the Internet, exchange
instant messages, and send and receive email with image
attachments. Other features include a full-featured phone,
personal information management (PIM) applications, access
to a personal Web portal, entertainment applications, and a
camera accessory.
Read detailed instructions on using the applications in the
online T-Mobile Sidekick Owner’s Manual at
www.help.sidekick.dngr.com.
4 Welcome!

Here’s what you’ll find in the box:
Sidekick device
SIM card
Battery charger
Hands-free headset
Wrist strap
Carrying case
Start Here
Reference Guide
T-Mobile Welcome Guide
If any of these items are missing, please contact T-Mobile’s Customer Care
department at 1 [phone].
Now, let’s get started!
Welcome! 5

Warning
Device Controls
Opening and Closing the Display
To open the display, press your left thumb on the lower-left corner of the
display and gently push in a clockwise direction. The display will spring
smoothly into the open position.
Normal operating position of the device is horizontal, with the wheel on the
right side, as shown above.
To close the display, reverse the motion to pivot the display counter-clockwise
and snap it into the closed position.
Do not open or close the display in the wrong direction or you risk damaging
your device. Stop if you feel any resistance; the display should spring smoothly
into position. Prevent display scratching by always using the carrying case to
transport your device. Use the wrist strap at all times to prevent accidental
dropping of the device.
6 Device Controls
I.

Control Buttons
MENU
JUMP
POWER
DIRECTIONAL PAD
WHEEL
BACK
MENU button Pressing MENU opens a menu of actions you can take on the
current screen. If you press the MENU button and nothing opens, this means
there are no menu items available for the current screen.
JUMP button Pressing JUMP takes you back to the Jump screen, your
starting point for launching all the device applications.
POWER Press the power button for 3 seconds to turn the device on or off.
DIRECTIONAL PAD (D-Pad) Press to scroll or move within text fields. The
D-Pad “rocks” into eight different directions or positions.
WHEEL Use the wheel to highlight then select buttons or links. Rotating the
wheel toward you advances the current selection through the “selectable”
elements on a screen and scrolls you down a Web page. Pressing the wheel
selects a highlighted item or opens a pop-up menu.
BACK button Pressing BACK takes you back to the screen you were previ-
ously viewing, until you reach the Jump screen. In a dialog box, press BACK
to save your changes and dismiss the dialog box. If a menu is open, press
BACK to close it.
Device Controls 7

Registration
Before you can start using your Sidekick, you must complete the registration
steps, as explained in step 3 in the Start Here guide. This section of the
Reference Guide takes you through the registration process in more detail.
Note that these instructions are for new users (not returning users). Returning
users can simply sign in using their existing username and password.
1 Wait for account activation.
Before you can use your account, your account must be activated. This
can take up to 48 hours, but usually takes only 1-3 hours. When you see
the Welcome screen, you’ll know your device has been activated:
Press the wheel to select the New User button and advance to the next
screen. For subsequent screens, you’ll select the Next button to advance.
2 Type your first and last names.
Use the keyboard to type your First name, then rotate the wheel to
highlight the Last name field. Type your last name, scroll to highlight the
Next button, then press the wheel to advance to the next screen.
8 Registration
II.

3 Select a username.
The username you select will be the first part of your email address (for
example, [e-mail]). Before you select a username, read
the following guidelines:
n Usernames must start with an alphabetic character (A-Z), but can
include numbers and underscores ( _ ), but no other punctuation.
n Usernames must be at least 2 but no more than 32 characters long.
n Usernames are not case-sensitive. For example, if your username is
“bridget”, you will be authenticated if you sign in by typing “Bridget”
or “BRIDGET”.
Once you decide on a username, type it on the screen:
4 Select a password.
Select a password that follows the rules below:
n Passwords must contain 4-15 characters, can include both
letters and numbers, but no spaces, single quotes ('), semicolons (;),
backslashes (/), or percent signs (%).
n Passwords are case-sensitive. For example, if you set your password
to be “Hard2Guess”, then you will not be authenticated if you sign in
by typing “hard2guess”.
After you type your password, type it again to confirm.
Registration 9

5 Select your time zone.
Open the pop-up menu to see a list of time zones. Select yours from the
list, then select Next.
6 Select a “secret question” and type your answer.
If you ever forget your password, you’ll need to contact your carrier’s
Customer Care representative. For security purposes, they will ask you
to provide an answer to the “secret question” you select on this screen.
Press the wheel to open the Question pop-up menu, scroll to highlight a
question, then press the wheel to select it.
Rotate the wheel to highlight the Answer field, then type your answer.
7 Read and agree to the end-user agreement.
Before you can finish registration, you must read and agree to the end-
user agreement. You can find it in a number of ways: by selecting the
on-screen View Agreement link, in the Legal Information section in
this guide, or from the Desktop Interface. Once you read the end-user
agreement, select the Next button to indicate your acceptance and
transmit your registration data.
10 Registration

8 Wait while data transmits.
Wait while the data you entered in Registration is transmitted to
your carrier. The carrier’s service will check to see if your username
has already been taken. If it has, we will provide you with alternate
suggestions. You can either pick one of these alternates or type another
username. Note that If you are out of network coverage, you’ll be asked to
“try again” to resume registration.
9 Congratulations!
Once your account has been set up, you’ll see the Congratulations screen:
Select the Start button to do just that!
10 Read the hints.
Before going to the Jump screen, take a minute to read the helpful hints
that appear. After reading each hint, select Next to advance. Select Done
at any time to dismiss the Hints screen and reveal the Jump screen. You
can always open these hints later from the Jump screen menu.
Registration 11

Warning
Device Basics
Battery Charger
Your Sidekick comes with a built-in rechargeable lithium ion (Li-Ion) battery.
The battery should be fully charged when you receive your device, but if it
isn’t, follow the instructions below to charge the battery.
Only use the battery charger provided with your Sidekick to charge your
battery, or you risk damaging your device.
1 Attach the battery charger to your device.
Locate the battery charger that came with your device in the box. Insert
the charger lead (the small round end of the adapter) into your device’s
power jack (the small round hole located at the top of your device) and
plug the power cord into a standard electrical wall outlet.
A lightning bolt icon will appear over the battery icon (in the title bar),
indicating the charger is connected and the battery is charging.
12 Device Basics
III.

Tip
2 Let the device charge for at least four (4) hours.
Rest the device in a safe place and let the battery charge for at least
four hours, or overnight, to ensure maximum battery life. As the device is
charging, you will see the bars in the battery icon fill repeatedly from left
to right in an animated fashion. When your device is fully-charged, the
lightning bolt icon will disappear and the bars will stop moving and remain
in the filled position.
For efficient operation, charge your device nightly. If you plan to leave your
device unattended for an extended period of time (say, more than one week),
be sure to attach your device to the battery charger before leaving. Also, to
prevent excess battery drain, be sure that the SIM card is installed at all times.
USB Port
The USB cable connection is used for software recovery, not software update.
If your device should ever need recovery software installed (this would have
been diagnosed by Customer Care), you will need to connect your device to
your desktop or laptop computer using a USB Mini-B type cable.
Wrist Strap
To carry your device securely, attach a wrist strap (one came in the box) to the
retractable strap ring on your device. Use your fingernail to expose the ring, as
shown below.
Device Basics 13

The Jump Screen
The Jump screen is your entry point to all the Sidekick applications: Web
Browser, Instant Messaging, Email, Phone, Phone Messages, Address Book,
Calendar, To Do, Notes, Camera, Rock & Rocket, and Catalog.
1 Go to the Jump screen from any screen by pressing JUMP . The Phone
application is selected by default, as shown above.
2 Press MENU from the Jump screen to open the Jump screen menu. From
this menu you can open device-wide Settings and Controls screens. You
can also Sign In, put the device into Key Guard mode, open Hints, view
Network Status, and Power Off your device from this menu.
3 To select a particular application, use the wheel to scroll through the “ring”
of application icons. When the application you want is highlighted, simply
press the wheel once to open that application.
14 Device Basics

Title Bar and Indicators
The device display indicators appear at the top of your screen at all times.
Screen Title
Battery Strength
Wireless Signal Strength
Date and Time
Service Connectivity Status
New Message Notification (Email)
Sound Profile Setting
Wireless signal strength indicator. The more signal bands showing to the
right of the radio tower icon, the stronger the signal strength at your current
location. If you see an X flashing over the radio tower icon, you’ve temporarily
lost network connection.
Service connectivity indicators. One dot = device is connecting to the GPRS
network, two dots = getting IP address; three dots = connecting to the data
service; “G” = fully connected to the data service.
GSM Service Only. A phone icon in the place of the “G” means you have GSM
phone service only. (If you have a call in progress you’ll also see a timer.)
Battery indicators. The more bars shown in the battery icon, the more charge
in the battery. When connected to the charger, a lightning bolt appears, and
when your battery is almost out of charge, an exclamation point appears!
Phone Call Indicators.
You have a call in progress; in the example, time elapsed is 3 mins, 40 secs.
Note that the phone icon blinks. If you have two calls active, you’ll see one
phone icon blinking and the time displayed will be for the foreground call.
Call forwarding is turned on. Your phone will not ring.
Device Basics 15

Sound Profile Setting. When you have sound turned off (“Mute”), the title
bar will indicate whether you have flash or vibration set. From left to right, the
icons indicate: total mute (no flash or vibrate), flash only (no vibrate), vibrate.
Communication Services Notifications. When you receive a new email, text
message, IM, or voice mail message, you’ll see a visual “balloon” notification
move across the title bar, while you’re in any application except games.
Until you read your new message or listen to your voice mail, you’ll see the
appropriate icon in the title bar, as a reminder.
Menus
Almost every screen on your device has a set of actions you can take while
on that screen. These actions are listed in a floating window, called a menu,
which you open by pressing the Menu button MENU . Notice that some menu
items expand into submenus, as shown with Settings below.
Frequently-used menu items also have keyboard shortcuts that use the Menu
button plus a shortcut key. For example, take a look at the menu shown above.
To compose a new email message, you could press MENU + N rather than
opening the menu and selecting New Message with the wheel.
16 Device Basics

Device Basics 17
Device Settings
Sound and Display Controls
To mute your device and adjust the system and phone sound volume, open
the Sound Controls by pressing MENU + BACK . Select a sound “profile” from
the list. Customize profiles from the Jump Settings > Sound Profiles screen.
To adjust the display brightness, open the Display Control by pressing
JUMP + BACK . Press the wheel to open the slider for adjustment.
Backlighting
To better use your device in dark environments, enable backlighting.
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
then select Settings > Battery & Display.
2 Select the Automatically turn on when using device check box to
enable backlighting. Select the length of time you want backlighting to
stay on from the pop-up menu.
3 To use the device’s light meter to detect when the backlight is not needed,
select the Use backlight only when needed check box.
4 Press BACK to save your settings then JUMP to go to the Jump screen.
Now, with backlighting enabled, when you press any button on your device,
backlighting will turn on for the set amount of time.

Key Guard Mode
You can effectively lock the controls by entering key guard mode. By default,
your device is set to go into key guard mode after five minutes of idle time.
To enter key guard mode, do the following:
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
scroll to highlight Key Guard, then press the wheel. You can also quickly
enter key guard mode by pressing and holding BACK for three seconds.
2 Your device control buttons lock and the key guard screen appears.
3 To unlock and wake the device, press MENU + BACK . If you have set a
privacy code (see next section), type it at the prompt. You can also wake
the device by opening the screen.
To prevent display damage, after your device has been in key guard mode for
two hours, a screen saver will appear. To dismiss the screen saver, press any
key or open the device.
To change the default key guard idle time setting:
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
then select Settings > Key Guard & Security. The Key Guard & Security
screen opens.
18 Device Basics

Note
2 In the first section of the screen, Key Guard, the key guard idle time pop-
up is selected by default. Press the wheel to open the pop-up. Highlight a
“guard” time, then press the wheel to select it.
3 Press BACK to save your settings and dismiss the Key Guard & Security
screen.
Your device will still receive calls and messages while in key guard mode.
Device Privacy Code
If you want to secure your device from unauthorized access once your device
has gone into key guard mode, you will first need to set up a privacy code:
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
then select Settings > Key Guard & Security. The Key Guard & Security
screen appears.
2 Scroll down to highlight , then press the wheel to
select it.
3 Enter a three-digit code using the keyboard or the dial:
At the prompt, re-enter your code to verify.
4 A “New Combination Enabled” message appears. Select OK.
5 Press BACK to save your settings and dismiss the Key Guard & Security
screen.
Device Basics 19

Tip
Customization
Your device is designed so you can set up many of its features to suit your
preferences. You specify device-wide preferences using the Settings screens
accessed from the Jump screen menu.
You can also customize many of the applications. Ways you can customize
applications include:
n Setting your favorite Web home page (Web Browser)
n Selecting individual caller-ID icons (Phone)
n Creating your own categories and labels for identifying contact
information (Address Book)
n Setting different ringtones for individual callers (Phone/Address Book)
You specify most application-specific preferences using the application
Settings screens: From the Jump screen, open any application (Web Browser,
Instant Messenger, Email, and so on). Then, from within the application, open
the menu and select Settings to open these screens.
If you see a musical note next to a menu item, you’ll know that’s where you
customize that application’s ringtone setting.
20 Device Basics