T-Mobile TCL FLIP Go User manual

USER MANUAL

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About this Manual ....................................
Thank you for choosing the TCL FLIP Go device. In order to maintain your device
in optimal condition, please read this manual and keep it for future reference.

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Table of Contents
1 Your Device .............................................................................................4
1.1 Overview ...............................................................................................4
1.2 Setup.....................................................................................................7
1.3 Home Screen.........................................................................................9
2 About Your Phone.................................................................................10
2.1 Power on your phone..........................................................................10
2.2 Power off your phone .........................................................................10
2.3 Charging..............................................................................................11
2.4 Battery.................................................................................................11
3 Personalize Your Phone.........................................................................12
3.1 Language ............................................................................................12
3.2 Change font size .................................................................................12
3.3 Date & Time........................................................................................12
3.4 Sounds ................................................................................................13
3.5 Wallpaper, Brightness and Screen Timeout........................................13
4 Application ............................................................................................14
4.1 Phone ..................................................................................................14
4.2 Contacts ..............................................................................................17
4.3 Messages ............................................................................................20
4.4 Email....................................................................................................22
4.5 Camera................................................................................................23
4.6 Gallery.................................................................................................24
4.7 Music...................................................................................................26
4.8 Browser ...............................................................................................26

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5 Tools ......................................................................................................27
5.1 Recorder..............................................................................................27
5.2 Calendar..............................................................................................27
5.3 Clock ...................................................................................................29
5.4 Note ....................................................................................................31
5.5 Calculator ............................................................................................31
5.6 File manager .......................................................................................32
6 Wireless & networks .............................................................................33
6.1 Airplane mode ....................................................................................33
6.2 Wi-Fi....................................................................................................33
6.3 Bluetooth ...........................................................................................33
6.4 Tethering & Mobile HotSpot...............................................................34
6.5 VPN .....................................................................................................34
6.6 Mobile network ...................................................................................35
6.7 Wireless emergency alerts ..................................................................36
7 Security .................................................................................................37
7.1 Lock/Unlock your screen.....................................................................37
7.2 SIM card lock.......................................................................................37
8 Software update ...................................................................................38
9 Safety and Regulatory Information.......................................................39
10 Troubleshooting ....................................................................................48

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1 Your Device .......................................
1.1 Overview
Camera
Charging
Port
Headset
Connector Volume Key
Microphone
External
display

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Center Soft Key
Left Soft Key
Answer/Call/Call Log key
Favorite Contacts
Right Soft Key
End/Power/Home key
Back/Delete Key
Messages
Navigation Key
(up, down, left, right)
Internal display

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Left Soft Key
• Press: access Notifications
Right Soft Key
• Press: access Shortcuts
Center Soft Key
• Press: access app list (from the Home screen)
• Confirm an option from the middle of the bottom of the screen
Navigation Key
• Menu selection moves up, down, right, and left
• Press Left: access Email
• Press Right: access Contacts
• Press Up: access Settings
• Press Down: access Recent apps
Answer/Call/Call Log Key
• Answer / make a call
• Press: enter call log (from the Home screen)
End/Power/Home Key
• Press: end a call, return to the Home screen
• Press and hold: Restart or Power on/off
Back/Delete Key
• Move backwards through Menus
• Delete entered number or letter
Volume Keys
• In call mode, adjusts the earpiece or headset volume
• In Music/Video/Streaming mode, adjusts the media volume
• In general mode, adjusts the ringtone volume
• Mutes the ringtone of an incoming call

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1.2 Setup
Remove the back cover
With the device facing down, remove the back cover from the bottom left corner.
Use your fingernail to carefully lift the cover away from the device body.
Inserting or removing Nano SIM card and microSD™
You must insert your Nano SIM card to make phone calls using your network.
MicroSDTM cards (up to 128GB) may be purchased separately.
NOTE: Power off the device before opening the back cover to install a microSD
or replace the NANO SIM card.
Insert a SIM or microSD card into the card slot with the gold-colored contacts
facing down.
SIM card
SD card
SIM card
SD card
SIM card
SD card
SIM card
SD card

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To remove the SIM card or microSD card, press down on the small plastic tab (①),
then slide out the card (②). Do not use force or use any sharp objects.
SIM card
SD card
SIM card
SD card
Your phone only supports Nano SIM cards. Do not attempt to insert other
SIM types, otherwise you may damage your phone.
Insert the battery
Insert the battery by aligning the gold contact points of the battery with the gold
contact points of the device. It only fits one way. Press down to snap in place.

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Replace the back cover
Carefully align the back cover with tabs and press into place. It only fits one
direction.
1.3 Home Screen
Status bar
• Status/Notification
indicators
Press the Right Soft Key
to enter Shortcuts
Press the Center Soft Key
to access app list
Press the Left Soft
Key to show
Notifications
Status Bar
From the status bar, you can view both phone status (to the right side) and
notification information (to the left side).

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2 About Your Phone.............................
2.1 Power on your phone
Press and hold the End/Power/Home key until the phone powers on.
Setup your phone for the first time
The first time you power on the phone, you will be guided through the following
steps:
• Select the phone's language, then press the Right Soft Key to go to the
next step.
• Select an available Wi-Fi network, then press the Right Soft Key to go to
the next step.
• Select and set Accessibility options, then press the Right Soft Key to done.
Press the Left Soft Key to skip.
• Press the Center Soft Key to the next step.
• Read the Privacy policy & Terms of Service, use the Navigation key to learn more
and/or open URL; press the down of the Navigation key to switch to “I AGREE”
then press the Center Soft Key to enter the Home screen.
Note: Even if no SIM card is installed, your phone will still power on and you will
be able to connect to a Wi-Fi network and use some of the phone's features.
2.2 Power off your phone
Press and hold the End/Power/Home key until the phone displays: Restart,
Power Off and Lockdown, then press the Center Soft Key to confirm Power
off.

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2.3 Charging
Insert the small end of the charging cable into the charge port, and connect the
charger to a power outlet.
To reduce power consumption and energy waste, when the battery is fully
charged, disconnect your charger; switch off Wi-Fi, GPS or Bluetooth when
not in use; reduce the backlight time, etc.
2.4 Battery
To optimize your battery life, you may do the following:
Lower screen brightness
• Go to Settings > Display > Brightness
• Lower the brightness by pressing the left of the Navigation Key
Screen timeout
• Go to Settings > Display > Display backlight > 15 seconds

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3 Personalize Your Phone ....................
3.1 Language
Your device default language can be set to English, Spanish, Korean and Chinese.
To change the language:
• From the Home screen, press the Center Soft Key , select Settings >
Phone settings > Languages.
• Press the Navigation Key to select the preferred language.
• Press the Center Soft Key to confirm.
3.2 Change font size
To change the device font size:
• From the Home screen, press the Center Soft Key , select Settings >
Display > Font size > Small, Default or Large.
• From the Home screen, press the Center Soft Key , select Settings >
Accessibility > Larger text. Press the Center Soft Key to select On/Off to
enable or disable large text.
3.3 Date & Time
To change the Date & Time:
• From the Home screen, press the Center Soft Key , select Settings >
Phone settings > Date & time.
• Press Time option to adjust the time and minutes. You may also adjust the Time
zone as well as Time format on this page.

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3.4 Sounds
To adjust volume:
• Press the Volume Up/Down button that is located on the right side of the
device to adjust the Ringtone & Alerts volume.
• From the Home screen, press the Center Soft Key , select Settings >
Sound & notifications > Volume to adjust the volume for Alert sounds and
Media.
To adjust Ringtones
• From the Home screen, press the Center Soft Key , select Settings >
Sound & notifications > Ringtones/Notification sound/Keypad sound.
• Select one of your preference ringtone then press the Center Soft Key to
confirm.
3.5 Wallpaper, Brightness and Screen Timeout
To change Wallpaper
• From the Home screen, press the Center Soft Key , select Settings >
Display > Wallpapers.
• Press Wallpaper Gallery to select from pre-loaded Wallpapers.
• Press Gallery to select from Images that are stored on your device.
To adjust Brightness
• From the Home screen, press the Center Soft Key , select Settings >
Display > Brightness.
• Select desired brightness by pressing the Left or Right of the Navigation Key.
To adjust Screen timeout
• From the Home screen, press the Center Soft Key , select Settings >
Display > Display backlight.
• Select when you would like your screen to turn off, then press the Center Soft
Key to confirm.

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4 Application........................................
4.1 Phone
Making a Call
Dial the desired number then press the Answer/Call/Call Log Key or the
Center Soft Key to make the call.
If you make a mistake, you can delete the incorrect digits by pressing the Back/
Delete Key .
Press the Right Soft
Key to show
more Options
Press the Center Soft
Key to Call the
entered number
Press the Left Soft
Key to enter
Message
Press the Right Soft Key to display more Options:
• Add to existing contact: Add the entered number to replace the existing
contact number.
• Create new contact: Create a new contact with the entered number.
• Add 2-sec pause/Add wait: Enter 2-sec pause or a wait.

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Make a call from your call log
From the Home screen, press the Answer/Call/Call Log Key , or press the
Center Soft Key > Call history to access the call log and choose the contact
you want to dial, press the Answer/Call/Call Log Key or the Center Soft Key
to make the call.
Make a call from Contacts
From the Home screen, press the Favorite Contacts Key to access Favorite
contacts, or press the Center Soft Key > Contacts. Choose the contact you
want to dial, press the Answer/Call/Call Log Key to call.
Making an emergency call
If your phone has network coverage, dial emergency number and press the
Answer/Call/Call Log Key to make an emergency call. This works even
without a SIM card and without typing the PIN code.
Make an International call
To dial an international call, press and hold to enter “+” in dial screen, enter
the international country prefix followed by the full phone number, then press the
Answer/Call/Call Log Key or the Center Soft Key to call.
Calling your voicemail (1)
Press and hold key to call and listen to your voicemail.
Setting up voice mail
1. Dial *86 and press the Answer/Call/Call Log Key or the Center Soft Key
.
2. When you hear a greeting, press to interrupt.
3. Follow the setup instructions.
(1) Contact your network operator to check service availability.

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Checking voice mail
From your phone:
1. Dial *86 and press the Answer/Call/Call Log Key or the Center Soft Key
.
2. Follow the instructions.
From other phones:
1. Dial your wireless number.
2. When you hear the greeting, press to interrupt.
3. Follow the instructions.
Answering or rejecting a call
During an incoming call:
• Open the flip to answer, if Settings > Call settings > Answer options >
Flip open is selected. Otherwise,
• Press the Center Soft Key or the Answer/Call/Call Log Key to answer;
• Press the Right Soft Key or the End/Power/Home key to reject;
• Press the Left Soft Key to Ignore with message.
• You can also press other keys to answer the call, the detail of Settings >
Call settings > Answer options > Any key is selected.
• To mute the ringtone volume of an incoming call, press the Volume Up/Down
Key.
Hang up a call
During a call:
• Open the flip and press the End/Power/Home key to end the call.
• Open the flip and close the flip to end the call.

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4.2 Contacts.....................................................
Contacts enables quick and easy access to the contact you want to reach.
• Press the Favorite Contacts Key from the Home screen to access Favorite
contacts.
• Press the Center Soft Key from the Home screen and select Contacts
to enter Contact list.
Add a Contact
On the contacts list screen, press the Right Soft Key > New contact >
Center Soft Key to create and input the contact information.
When finished, press the Right Soft Key > Save > Center Soft Key to
save.
View a Contact
On the contacts list screen, use the Navigation Key to select a Contact, then
press the Center Soft Key to access the detail screen.
Press the Left Soft Key to send an SMS/MMS to the contact you selected.
Press the Center Soft Key to Edit the contact.

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Press the Right Soft Key to access Options:
• Call: Call the contact.
• Set as favorite(1): Add the contact as a Favorite number. You can view it in
Contacts > Favorites. After added, the menu shows Remove from favorite.
• Share/Delete: Share/Delete the contact.
• Set speed dial: Use the Navigation Key to select 2-9, press the Center Soft
Key to confirm. After set, on the Home screen, press and hold the 2-9 screen
keys to dial the defined contacts.
Edit a Contact
On the contacts list screen, use the Navigation Key to select a contact, press the
Center Soft Key to view the contact detail informaton. Press the Center Soft
Key again to edit the contact.
When finished, press the Right Soft Key > Save > Center Soft Key to
save.
Share a Contact
You can share a single contact with others by sending the contact's vCard to them
via Email, Messages, or Bluetooth.
On the contacts list screen, use the Navigation Key to select a Contact, then
press the Right Soft Key to access Options, and then select Share.
(1) Only for Phone memory contacts.

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Delete Contacts
On the contacts list screen, use the Navigation Key to select a contact, press the
Right Soft Key to access Options > Delete, then press the Right Soft Key
to delete.
Speed Dial Contacts
On the contacts list screen, press the Right Soft Key to access Options >
Speed dial, using the Navigation Key to select 2-9, press the Center Soft Key
to add a contact then press the Center Soft Key to confirm.
On the Home screen, long press the 2-9 screen keys to dial the defined contacts.
Available Options
From the contacts list, press the Right Soft Key to show more options.
Select contacts
Use the Navigation Key to select multi contacts, then press the Right Soft Key
to Delete or Share the contacts.
Settings
• Sort contacts by: To select contacts sorted by first/last name.
• Import/Export: To import/export contacts from/to memory card, Gmail,
Outlook, or Bluetooth.