TAG SV-2002-X2 User manual

SV-2002-X2 Server
Operations Manual
247-MNL-004
TAG
22355 TAG Way
Dulles, VA 20166

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 2 of 84
Version 1.4. 01/12/2010
1 Copyright © 2008 Technology Advancement Group®, Inc.
(TAG®)
All rights reserved. This publication and its contents are proprietary to TAG. No part of
this publication may be reproduced in any form or by any means without the written
permission of TAG, 22355 TAG Way, Dulles, Virginia 20166-9310.
TAG has made every effort to ensure the correctness and completeness of the material
in this document. TAG shall not be liable for errors contained herein. The information in
this document is subject to change without notice. TAG makes no warranty of any kind
with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
1.1 Trademarks
All trademarks, marks, names, or product names referenced in this publication are the
property of respective owners, and TAG neither endorses nor otherwise sponsors any
such products or services referred to herein.

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 3 of 84
Version 1.4. 01/12/2010
2 About TAG
2.1 Summary of Qualifications
TAG has served as a leading provider of IT solutions to DoD customers over the past 20+ years
and has a long-standing and respected history of providing Systems Engineering, Electronic
Equipment and Program Management support to US Military warfighters. Headquartered in
Dulles, Virginia, TAG’s state-of-the-art 35,000 sq. ft. engineering and manufacturing facility
provides all the infrastructure, equipment, and manpower necessary to engineer, design, test,
manufacture, and certify products to the rugged requirements of the tactical combat theater. Our
facilities in Dulles, VA, San Diego, CA, and St. Louis, MO, allow for rapid deployment of
products and support across the globe.
TAG quickly, efficiently, and cost-effectively tailors rugged solutions for large DoD programs
with specific MIL-STD requirements. TAG’s comprehensive Quality Assurance (QA) policy –
enforced through application of our UL-registered ISO 9001:2000 certified processes –enables
TAG to rapidly deploy systems and solutions that reliably withstand the stresses of the tactical
environment. Today, there are over 20,000 TAG systems deployed across various weapons
platforms throughout the US Military. TAG effectively balances all corporate assets –our
people, expertise, infrastructure, and experience –to consistently and successfully execute and
deliver to the DoD.
TAG’s success lies in focusing on the corporate
Mission Statement and leveraging the tenets of
our business model to ensure the customer’s
expectations are exceeded throughout lengthy
program lifecycles.
TAG’s Mission is to resolve our customers’ IT
challenges with World-Class:
Engineering;
Manufacturing and Integration; and
Lifecycle Management
TAG has a proven track record in implementing
these tenets to serve as a trusted advisor to our Government customers. TAG uses this
foundation to ensure risk is mitigated, expectations are exceeded, and the customer can
consistently rely on the company, our equipment, and our services.

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 4 of 84
Version 1.4. 01/12/2010
2.2 Core Competences
2.2.1 Engineering
TAG’s engineering methodology is built upon Multi-Disciplinary Optimization (MDO) and
rigorous design reviews. Although PMs drive the schedule at TAG, Engineering leverages
Computer-Aided Design (CAD) tools, Computational Fluid Dynamics (CFD) models, rapid
prototyping processes, and diverse test equipment and facilities to ensure requirements are being
met at every step of the design. TAG Engineering follows a proven design-review process,
ensuring all entrance and exit criteria are met at each stage. Rigorous documentation is compiled
to demonstrate requirement compliance, risks are mitigated, and decisions are prudent –
throughout the design process.
TAG prides itself on its engineering laboratories
and facilities. Over the past three years, TAG has
invested in several pieces of equipment that allow
TAG to test and certify products directly onsite to
the harshest environmental requirements of
military standards –including the MIL-STD-810F
and DO 160D.
TAG’s onsite test equipment currently includes a
Highly Accelerated Lifecycle Testing (HALT)
Chamber, an Electromagnetic Interference (EMI)
test chamber, and a high-/low-temperature
thermal test chamber. TAG’s facility also provides:
Floor plan designed to support a cellular manufacturing model with modular assembly
lines
A dedicated 24-hour system burn-in room
A modern production status tracking and Enterprise Resource Planning (ERP) system
with external web collaboration capabilities
Dedicated Quality Assurance workstations for system compliance and validation
inspection
2.2.2 Manufacturing and Integration
TAG implements Cellular Manufacturing processes through our compartmentalized, state-of-the-
art production facility to minimize waste byproducts and maximize production efficiency.
TAG’s manufacturing facility is physically partitioned to model the major philosophies of Lean
Manufacturing. Consistent with the model, each of TAG’s production cells are capable of
operating in isolation; however personnel and tools are shared across all cells to streamline
manufacturing operations, costs, and the production/integration schedule. TAG’s floor

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 5 of 84
Version 1.4. 01/12/2010
technicians are cross-trained in multiple disciplines so they can be redistributed to any cell that
encounters production bottlenecks, which ensures optimal efficiency.
2.2.3 Lifecycle Management
TAG’s world-class Program Management discipline models the renowned methodologies of the
Project Management Institute (PMI) to ensure successful completion of the task at hand. Our
Program Managers (PMs) serve as the voice of the customer –driving requirements to which the
rest of TAG’s organization answers. As an explicit tenet of TAG’s corporate mission statement,
the PMs not only track cost, schedule, and technical compliance throughout a project’s period of
performance, but also ensure the customer is supported well beyond it.

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 6 of 84
Version 1.4. 01/12/2010
2.3 About TAG
2.3.1 Summary of Qualifications.
Providing engineering services and solutions
for our national defense and homeland security
is a responsibility that we don't take lightly.
TAG is a recognized industry leader in
developing defense technologies and
advanced electronics that support some of the
most complex solutions for battlespace
information networks and management
systems in the world.
Our customers depend on our expertise to
translate functional requirements and
performance objectives into specific design
criteria for individual elements and sub-
systems that comprise larger mission critical
systems. For more than twenty years, we have
dedicated our experience in engineering to the
design of innovative rugged solutions for
military and government, and to providing a
wide range of enterprise services and
Information Assurance in support of the
Defense Information Systems Agency's (DISA)
Net-Centric initiatives.
2.3.2 Core Competencies
TAG designs, manufactures, and supports
advanced communications electronics as well
as integrates, operates, and supports the users
of defense communication and information
networks for several technology programs in
the United States and abroad. TAG has two
operating segments consisting of the Rugged
Systems and Information and Engineering
Services business units;
Rugged Systems provides mechanical,
electrical, and thermal engineering for the
design and development of MIL-STD certified
electronic data enabled systems that are built

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 7 of 84
Version 1.4. 01/12/2010
for in-theater survivability and communication
capability over joint enterprise platforms such
as DSN, GIG, STEP, GBS, and JTRS. This
includes the custom ruggedization of
commercial-off-the-shelf (COTS) and non-
developmental items (NDI). TAG's mechanical
engineering division designs and fabricates
custom hardened enclosures, using high
performance metal materials, to house and
protect a variety of sensitive devices and
controls. TAG's electrical engineering division
designs programmable power solutions and
advanced sensor technologies including digital
receivers, advanced digital signal processors
and thermal detection systems. TAG's thermal
engineering applies survivability techniques to
ensure systems and instruments are designed
to withstand harsh environmental conditions
encountered by land-based, airborne, and
shipboard system in operations
Information and Engineering Services provides
a wide range of customer support operations,
enterprise network and communications
engineering services combining the experience
and expertise required to achieve network and
communication interoperability for component
hardware and software elements. This includes
design, simulation, analysis, and testing of the
components or systems for the support of
command and control operations. Our team of
national security cleared network engineering
professionals provides planning support for
information systems, architectures, and
networks while developing strategies that lay
the groundwork for sound technical
foundations for programmatic plans. Our
expertise in analyzing, designing,
implementing, and managing network,
telecommunication and security solutions
addresses the full lifecycle approach to
providing mission oriented enterprise class
services.

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 8 of 84
Version 1.4. 01/12/2010
Document Revision History
Date
Version Number
Updated By
Description of
Changes
01/29/2008
1.0
Alan Huckerby
Author
04/10.2008
1.1
Alan Huckerby
Author
10/01/09
1.2
Sean Legg
Draft Update
10/26/2009
1.3
Alan Huckerby
Update
01/12/2010
1.4
Alan Huckerby
Update

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 9 of 84
Version 1.4. 01/12/2010
3 About This Manual
3.1 Scope and Audience
This manual provides information on the SV-2002-X2
Server. The rugged SV-2002-X2 Server allows for up to 16
cores in a 2U chassis as well as up to 64GB of RAM. The
Server meets military standards such as shock, vibration,
and humidity. TAG built the SV-2002-X2 to relieve potential
problems with a single failing power supply and to create a
product that end users can rely on. Each Server features
two 2.33GHz dual-core INTEL®XEON 5149 processors to
maximize the processing power. The SV-2002-X2 is ideal
for transit case and deployable situations where such high
density computing minimizes size, weight, and power.
3.1.1 Organization:
This manual is divided into the following chapters and
appendix:
Chapter 1 provides Cautions and Warnings.
Chapter 2 provides detailed information on the external and
internal Server components.
Chapter 3 provides procedures for replacing Hot-Swappable
and LRU components, as well as for replacing or adding
system memory.
Chapter 4 provides a high-level overview that defines RAID,
the advantages and disadvantages of various RAID levels,
and guidelines to observe when implementing RAID.

Operations Manual
SV-2002-X2 Server
Product Number-247 MNL-004 Page 10 of 84
Version 1.4. 01/12/2010
Table of Contents
Contents
1Copyright © 2008 Technology Advancement Group®, Inc. (TAG®)......................................2
1.1 Trademarks........................................................................................................................2
2About TAG .............................................................................................................................3
2.1 Summary of Qualifications................................................................................................3
2.2 Core Competences.............................................................................................................4
2.2.1 Engineering .................................................................................................................4
2.2.2 Manufacturing and Integration.....................................................................................4
2.2.3 Lifecycle Management.................................................................................................5
2.3 About TAG .......................................................................................................................6
2.3.1 Summary of Qualifications. .........................................................................................6
2.3.2 Core Competencies......................................................................................................6
3About This Manual..................................................................................................................9
3.1 Scope and Audience ..........................................................................................................9
3.1.1 Organization:...............................................................................................................9
4Safety Instructions...................................................................................................................15
4.1 Types of warnings used in this manual...............................................................................15
4.1.1 Safety Symbols and Labels ..........................................................................................15
4.1.2 Conventions.................................................................................................................16
5Server Overview......................................................................................................................18
5.1 Product Information...........................................................................................................18
5.2 SV-2002-X2 Server...........................................................................................................19
5.2.1 Specifications ..............................................................................................................19
5.2.2 Additional specifications..............................................................................................20
5.2.3 SV-2002-X2 Server Highlights....................................................................................20
5.2.4 SV-2002-X2 Server .....................................................................................................21
5.3 Server Components ...........................................................................................................21
5.3.1 Motherboard Model and Type......................................................................................21
5.4 System Memory ................................................................................................................22
5.4.1 Identifying System Memory.........................................................................................22
5.5 Identifying your I/O Connectors ........................................................................................22
5.6 Standard Server Components.............................................................................................23
5.6.1 Floppy Drives..............................................................................................................23
5.6.2 SCSI HP 920 LTO-3 Ultrium tape drive ......................................................................23
5.6.3 D/DVD Drive ..............................................................................................................24
5.6.4 Dual-redundant, auto-sensing power supply.................................................................25
5.7 PCI I/O Expansion Cards...................................................................................................27
5.7.1 Adaptec 5805 SAS/SATA RAID Controller ................................................................27
5.7.2 Adaptec 29320 ALP-R SCSI Controller.......................................................................28
6Procedures...............................................................................................................................30