Talkswitch 240 User manual

The 8180 requires the information below:
➔SIP Domain/Proxy,
➔Ring Detect Extension or/and Page Audio Extension, (The 8180 needs its own phone extension)
➔Authentication ID,
➔Password,
Get TalkSwitch SIP Domain/Proxy:
1) If your TalkSwitch act as a SIP Server (See page 9) then "SIP Domain/Proxy" = TalkSwitch local IP
address (see page 7)
2) If your TakSwitch as to register with the TalkSwitch SIP Server (see page 10) then "SIP Domain/Proxy" =
TalkSwitch SIP Server public IP address (see page 8)
Get Authentification ID and Password
1) If Authentification has been enabled you need the User/Account name and password for the TalkSwitch
SIP Server (See page 9 point 5)
Get a Ring or/and Page extension (note that if you set Ring and Page on the 8180 the extension have to be
different)
1) To assign a VoIP phone number see page 12.

A NS W E RS WI TH I NTELLI GENCE
®
TALKSWITCH DOCUMENTATION
VoIPNETWORK
CONFIGURATION GUIDE
RELEASE4.0
CT.TS005.00330
2.IA

HTTP://GLOBAL.TALKSWITCH.COM 1
INTRODUCTION
About t is guide
This guide is designed to help you plan and configure a TalkSwitch Voice over IP
(VoIP) network.
Note: For TalkSwitch provisioning with a VoIP service provider, please refer to the
documentation located on our website. Visit http://global.talkswitch.com and
select country or region.
W o s ould use t is guide
This guide is intended for customers who have:
•Purchased a TalkSwitch system equipped with VoIP lines.
•Upgraded their existing TalkSwitch phone system with a compatible VoIP module
and wish to configure it to use VoIP.
•Subscribed to a VoIP service and wish to use it as part of their TalkSwitch
phone system.
W ere to go for furt er information
The guides listed below, as well as other guides, can be found in the TalkSwitch
folder in the Windows Start menu, on the TalkSwitch software CD, and in the
support section of our website. Visit http://global.talkswitch.com and select
country or region.
•For information on the initial installation and setup of a TalkSwitch phone
system, refer to the TalkSwitch Start Guide.
•For additional information on VoIP functionality and advanced configuration,
refer to the TalkSwitch User Guide.
Troubles ooting
The TalkSwitch system and the configuration software are designed for ease of
use. However, if you encounter difficulties with the installation or configuration
of your TalkSwitch:
•Consult the documents in the TalkSwitch folder on your PC or on the
TalkSwitch software CD.
•Access additional TalkSwitch information online, including FAQs and Quick
Guides. Visit http://global.talkswitch.com and select country or region.
Contacting Tec nical Support
•Contact your authorized TalkSwitch reseller.
•Visit http://global.talkswitch.com and select country or region. Provide
your company name and TalkSwitch product information.

2 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
TALKSWITCH VoIP
TalkSwitch uses the industry-standard Session Initiation Protocol (SIP) to make
and manage VoIP calls. In this guide the term SIP is often used in place of VoIP.
To connect to a VoIP network or VoIP service to make and receive SIP calls, each
location must be able to establish a high-speed connection to the Internet, or
private network. The steps below should ensure success for typical network
connection methods.
Connect to a LAN and IP network
Ensure the TalkSwitch or gateway is connected to a Local Area Network (LAN),
equipped with an Ethernet switch and router, or a router with an integrated
switch. A PC should be connected to the LAN, for configuring the TalkSwitch, as
well as the router and/or switch.
FIGURE 1. TalkSwitch etwork co figuratio
Confirm t e network connection as sufficient capacity for VoIP
Ensure that the LAN in each location has a reliable high-speed broadband
connection to the Internet. The quality of VoIP calls, especially on mixed voice
and data networks, depends on high data-transfer rates across the network. ‘Lite’
broadband connections are not suitable for simultaneous voice and data traffic.
To test the VoIP call capacity based on your Internet connection speed, perform the
test available on our website at:www.talkswitch.com/voip/voip_test.asp.
Ensure t ere is a pat for voice data t roug your router/firewall
In order to pass through a router’s firewall, voice data received by your network
must be mapped to the appropriate TalkSwitch unit. TalkSwitch uses UPnP
(Universal Plug and Play) to automatically map firewall ports to forward VoIP
data. If your router supports UPnP, ensure that it is enabled (see your router
documentation for configuration details).

HTTP://GLOBAL.TALKSWITCH.COM 3
If a router does not support UPnP, you will need to configure the router to map
specific ports to TalkSwitch. The following describes which ports to map to
TalkSwitch:
•To allow SIP Signaling data to be forwarded to TalkSwitch, firewall port 5060
must be mapped to the TalkSwitch unit known as the Local Proxy. By default,
this is the lowest numbered TalkSwitch on a LAN.The IP Configuration window
of the TalkSwitch software indicates with an asterix which TalkSwitch unit is
the Local Proxy (see example on page 7). SIP Signaling uses UDP.
Example: in a 4-unit network, firewall port 5060 (UDP) would need to be
mapped to the IP Address of the TalkSwitch unit ID #1.
•To allow voice traffic to be forwarded to TalkSwitch, corresponding ports must
be mapped to each TalkSwitch unit. The following table shows the firewall
ports to map to each TalkSwitch unit on a LAN.
Firewall ports† required open for VoIP communication with TalkSwitch
†Default port numbers. For instructions on re-assigning these numbers, contact TalkSwitch Technical Support.
•If you plan on configuring TalkSwitch remotely, you will need to map port 9393
(Type: TCP) to the TalkSwitch unit that is being configured. Configuration is
done using TCP.
TIP: For information on configuring a router for port forwarding, visit
http://www.portforward.com/english/routers/port_forwarding/routerindex.htm.
Prioritize your voice traffic
If your Internet connection is shared between computers and TalkSwitch (i.e.
data and voice), it is critical that the voice traffic has priority over the data
traffic. Many routers support Quality of Service (QoS) routing for this purpose. If
your router supports QoS, ensure that it is enabled (see your router
documentation for configuration details).
DDNS Support
If you are using Dynamic Domain Name Service (DDNS) to manage the IP address
of the SIP server, ensure that your router(s) support the specific DDNS service
that you are using.
Descriptio Type U it 1 U it 2 U it 3 U it 4
Voice Traffic UDP 6000-6006 6010-6016 6020-6026 6030-6036
If you are not setting up a VoIP network, but want to add VoIP service from a
service provider to your TalkSwitch system, proceed to Configure TalkSwitch to
make and manage VoIP calls on page 7.

4 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
SETTING UP A VoIP NETWORK
A TalkSwitch VoIP network can be set up in 4 steps:
1. Connect a TalkSwitch or SIP-compatible gateway at each location.
2. Select a TalkSwitch to use as the SIP network server.
3. Assign phone numbers to each VoIP location.
4. Configure TalkSwitch to make and manage VoIP calls.
Connect TalkSwitch or SIP-compatible ateways
In order to create a VoIP network, a VoIP-equipped TalkSwitch or a VoIP
compatible gateway, such as a Mediatrix® 2102, is required at each location 1. The
instructions on page 2 describe how to do this.
Each location in a multi-location network can support up to 4 TalkSwitch units,
with a maximum of 32 local extensions (analog and/or IP phones) and 16 VoIP
lines2per location.
Example: The following is a multi-location network where two locations are
equipped with TalkSwitch systems and a teleworker is equipped with a
Mediatrix 2102 device. TalkSwitch and the Mediatrix 2102 route VoIP calls
over the Internet, while local calls are routed over the traditional telephone
network.
FIGURE 2. Multi-locatio etwork with VoIP calli g
1The Mediatrix 2102 is a TalkSwitch-certified third-party SIP gateway that is ideal for small
branch offices or teleworkers.
2Up to 48 VoIP numbers can be assigned to the 16 VoIP lines.

HTTP://GLOBAL.TALKSWITCH.COM 5
Select which TalkSwitch to use as the SIP network server
A multi-location SIP network requires a SIP server to manage calls across the
network. The SIP server contains registration information for all SIP devices in
the network. When making or receiving a VoIP call, a device will register with the
SIP server, which will then route the call to the appropriate destination.
TalkSwitch units have a built-in SIP server to manage a VoIP network. Though
every networked TalkSwitch unit has the capability, you must designate only one
TalkSwitch unit in a network as the SIP server.
Note: For VoIP calls made through a VoIP service provider, the service provider
will act as the SIP Server.
W ic location and TalkSwitc system s ould I configure as t e SIP server?
Any TalkSwitch unit on the network can be designed to be the SIP server.
To simplify network operation and reliability, we recommend that you choose a
location that has a static, rather than a dynamic public IP address. A static public
IP address does not change, providing a consistent connection address for each
location to communicate with the SIP server.
If you do not have a static IP address, you can obtain a Fully Qualified Domain
Name (FQDN) from a Dynamic Domain Name Service (DDNS) provider. A DDNS
matches your dynamic IP addresses to your FQDN, so that your TalkSwitch VoIP
network operation is not affected by IP address changes.
One DDNS provider is DynDNS; visit: http://www.dyndns.org/services/dns/dyndns
for more information.
Configuring TalkSwitch to act as the SIP server is described in STEP 2 of this guide
— Configure TalkSwitch to act as the SIP Server.
Example: Building on the previous example, the TalkSwitch system in the
London office is designated as the SIP server — see Figure 3. When a location
initiates a call, the TalkSwitch in London will resolve the destination address
for the call, and coordinate a connection to route the call to its destination.

6 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
Assi n phone numbers to each VoIP location
You can now assign phone numbers to locations in your VoIP network.
Each TalkSwitch unit with VoIP lines can support up to 12 VoIP phone numbers.
Unique call handling scenarios can be configured for each VoIP number. VoIP
phone numbers can be 3 or more digits in length.
TalkSwitch supports 50 VoIP location numbers (250 to 299) that permit direct
dialing from any extension or Auto Attendant in the network. If needed, numbers
outside of this range can also be added — see TalkSwitch User Guide for details. Each
VoIP phone number assigned in a multi-location network must be unique (i.e. only
used for one location).
For VoIP calls made through a VoIP service provider, the service provider will
assign the VoIP numbers to be used for their service.
To assist in assigning VoIP numbers for your network, use Appendix A — VoIP
Network Administration Form at the end of this guide.
Assigning VoIP phone numbers in your TalkSwitch configuration is described in
STEP 4 of this guide — Assign VoIP Phone Numbers.
Example: Continuing with the previous example, five VoIP location numbers
are assigned to VoIP lines in London (251 to 255), nine are assigned to VoIP
lines in Sydney (261 to 269), and one is assigned to the teleworker office
in Pretoria (271). These phone numbers can be dialed directly from an
extension or from an Auto Attendant from any location within the network.
FIGURE 3. TalkSwitch etwork co figuratio

HTTP://GLOBAL.TALKSWITCH.COM 7
CONFIGURE TALKSWITCH TO MAKE AND MANAGE VoIP CALLS
STEP 1 — CONFIGURE TALKSWITCH IP ADDRESSES
Each TalkSwitch system in a multi-location network must be configured with both
local IP and public IP address information. These addresses are used to direct VoIP
calls to the appropriate location. Each TalkSwitch unit in a system will have a
different local IP address, and share a common public IP address.
Set the TalkSwitch local IP address
The following steps describe how to set the local IP address(es) of a TalkSwitch
system:
1. Open the TalkSwitch configuration software by double-clicking the
TalkSwitch icon on your Desktop or, from the Windows Start menu, select
Programs, the TalkSwitch folder, and click TalkSwitch.
2. In the TalkSwitch System Configuration window, select System Information ->
IP Configuration from the menu at the left.
3. TalkSwitch is factory configured to use DHCP (Dynamic Host Configuration
Protocol) to automatically obtain its System IP Settings. If the location has a
DHCP server, which is typically a function of the router, the fields on the
screen will automatically be filled in with the correct IP information. Click
Use the following IP and DNS information to ‘lock in’ these settings and ensure
they are saved as the system IP settings.
4. If the location does not have a DHCP server, the System IP Settings fields will
not be filled in. Click Use the following IP and DNS information and enter the
IP address(es), Subnet mask, Default Gateway, Preferred DNS Server, and
Alternate DNS Server information in the appropriate fields. For details on
these settings, refer to the TalkSwitch User Guide.
5. If there are multiple units in a system, enter the IP addresses of all units in
the system (Unit 2 IP Address, Unit 3 IP Address, Unit 4 IP Address).
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8 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
Set the TalkSwitch public IP address
The public IP address of a TalkSwitch system is assigned by your Internet Service
Provider. Depending on the type of service, you will either have a dynamic or
static IP address. If you are unsure which type you have, contact your Internet
Service Provider.
The following steps describe how to set the public IP address of a TalkSwitch system:
1. Specify the Type of Public WAN IP for Internet Connection by selecting either
dynamic or static from the drop-down list. For private networks, please ensure
the WAN IP address is the same as the Local IP address.
If this TalkSwitch system will act as the SIP server for a network, we
recommend having a static Public IP address. For more information on the
SIP server, refer to Select which TalkSwitch to use as the SIP network server on
page 5.
2. If this TalkSwitch system will act as the SIP server for a network and has a
dynamic Public IP address, enter the Fully Qualified Domain Name (FQDN)
associated with the Public IP address. If the address is static, leave this
fieldblank.
You can obtain a FQDN from a Dynamic Domain Name Service (DDNS) provider
such as DynDNS (visit http://www.dyndns.com/services/dns/dyndns). Check
your router documentation to confirm which DDNS your router can support.
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HTTP://GLOBAL.TALKSWITCH.COM 9
STEP 2 — CONFIGURE TALKSWITCH TO ACT AS THE
SIP SERVER
A multi-location TalkSwitch system requires that one (and only one) unit be
configured to act as the SIP server (Redirect Proxy/Registrar). For information on
the SIP server, see Select which TalkSwitch to use as the SIP network server on page 5.
To configure TalkSwitch to act as the SIP server:
1. In the TalkSwitch System Configuration window, select System
Information -> VoIP Configuration from the menu on the left.
2. Select This TalkSwitch location is the Proxy/Registrar. The Public IP address or
Fully Qualified Domain Name will automatically be populated in the Proxy
Server Name and Registrar Server Name fields.
3. Leave the Outbound Proxy blank. In the Realm/Domain field, enter a name for
your network (example: abccompany).
4. To enable authentication, select yes (digest) from the drop-down list below
Registrar Authentication. Using authentication will allow only authorized
devices to access the network.
5. If Authentication has been enabled, enter a User/Account name (for example,
ABC) and system Password.
6. Information on reserving VoIP lines for each TalkSwitch unit is detailed in
STEP 3.
If using TalkSwitch with a VoIP Service Provider, proceed to STEP 6.
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10 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
STEP 3 — CONFIGURE TALKSWITCH TO REGISTER
WITH THE TALKSWITCH SIP SERVER
To make and receive VoIP calls, TalkSwitch systems must be configured to register
with the system designated as the SIP server. This step describes how to configure
a TalkSwitch system to register with the SIP server.
1. In the TalkSwitch System Configuration window, select System Information ->
VoIP Configuration from the menu on the left.
2. Enter the Proxy Server Name and Registrar Server Name in the appropriate
fields. These should be the same as those specified for the SIP server.
3. Leave the Outbound Proxy blank. In the Realm/Domain field, enter a name for
your network (example: abccompany).
4. If authentication was enabled for the SIP server, then enter the User/Account
name and system Password in the appropriate fields. These should be the same
as that specified for the SIP server.
5. TalkSwitch provides options to reserve or limit the number of VoIP lines used
for calls. For details, see next page.
If using TalkSwitch with a VoIP Service Provider, proceed to STEP 6.
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HTTP://GLOBAL.TALKSWITCH.COM 11
Allocatin VoIP lines
TalkSwitch offers the flexibility to share VoIP lines with the TalkSwitch network
and a Service Provider. One can reserve lines for use with one or the other
depending on requirements.
To allocate VoIP resources, follow the following steps:
1. From the System Information menu, select VoIP Configuration, then select
the profile you wish to configure (e.g. TalkSwitch Profile or Service Provider
Profile).
2. In the VoIP Lines area, select an upper limit (if required) for lines to use for
this profile. In the example below, 3 of the 4 available VoIP lines are allocated
to a TalkSwitch SIP network.
3. If required, select the maximum number of VoIP lines to be used for incoming
calls. In the example below, all 3 of the permitted VoIP lines are selected.
4. If required, select the maximum number of VoIP lines to be used for
outcoming calls. In the example below, 2 of the 3 permitted VoIP lines are
selected. Each VoIP phone number can route over any of the permitted
VoIPlines.
Note: If no restrictions are selected, all VoIP lines will be permitted for
incoming and outgoing calls.
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12 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
STEP 4 — ASSIGN VoIP PHONE NUMBERS
The following steps describe how to assign VoIP phone numbers. For information
on assigning VoIP phone numbers for a TalkSwitch VoIP network, see Assign phone
numbers to each VoIP location on page 6.
To assign VoIP phone numbers:
1. In the TalkSwitch System Configuration window, select System Information ->
VoIP Numbers from the menu on the left.
2. Select VoIP 1 and check the Activate VoIP Number box, the default profile for
entering a phone number is the TalkSwitch Profile.
3. Enter a unique phone number to be used by callers dialing this TalkSwitch
location. To simplify inter-branch calling between TalkSwitch locations, we
recommend using the TalkSwitch VoIP location numbers 250-299, as these
numbers can be directly dialed from any extension or from an Auto Attendant.
Note: Ensure that each number assigned is unique in the network.
For each TalkSwitch unit with VoIP lines on the network, you can assign up to
12 VoIP phone numbers, increasing the number of inbound VoIP call handling
options available.
4. Repeat the above steps for VoIP numbers 2-12.
5. For systems with multiple units, repeat the process for each TalkSwitch unit
(click on the tabs labeled TalkSwitch 1, TalkSwitch 2, TalkSwitch 3, and
TalkSwitch 4).
If using TalkSwitch with a VoIP Service Provider, proceed to STEP 6.
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HTTP://GLOBAL.TALKSWITCH.COM 13
STEP 5 — CONFIGURE CALL HANDLING FOR VoIP NUMBERS
Configuring call handling for VoIP numbers customizes TalkSwitch to fit the
unique needs of your business. These call handling options are similar to the
options available for your regular phone lines.
Perform the following steps to configure VoIP call handling options for each
networked TalkSwitch unit with VoIP lines.
1. In the TalkSwitch System Configuration window, select Call Handling -> VoIP
Numbers from the menu on the left.
2. Select your first VoIP number (It will be labeled with the number you assigned
in STEP 4 — Assign VoIP Phone Numbers).
3. From the drop-down list next to On an incoming call during mode:, select the
mode to configure (for example, Mode 1).
4. From the drop-down lists, select either: Ring extensions only, Play auto
attendant, or Go to voice mailbox. For details, refer to the TalkSwitch User Guide.
•For Ring extensions only, select the extensions from the list (by default they
are all selected).
•For Play auto attendant, select which Auto Attendant to play (for example, 1),
the number of rings to take place before the Auto Attendant answers (for
example, after 2 rings), and the extensions to ring before the Auto Attendant
answers. If you want the Auto Attendant to answer all calls immediately
without ringing extensions, select immediately rather than the number of rings.
•For Go to voice mailbox, select the mailbox number (for example, 111) and the
number of rings to occur before the call goes to the voice mailbox.
5. Repeat Steps 3 and 4 for each mode.
6. Repeat this process to configure the VoIP numbers 2-12.
7. For systems with multiple units, repeat the process for each TalkSwitch unit
(click on the tabs labeled TalkSwitch 1, TalkSwitch 2, TalkSwitch 3, and
TalkSwitch 4).
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14 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
STEP 6 — CONFIGURE TALKSWITCH FOR USE WITH A
SERVICE PROVIDER
Visit www.talkswitch.com/support to access the Service Configuration Guide for
your VoIP Service Provider. The guide provides all necessary information to
complete your configuration and should be used instead of this guide .
If there is no configuration guide for your Service Provider, follow the instructions
in this guide.
To make and receive VoIP calls with a Service Provider, TalkSwitch must connect and
register with the Service Provider’s SIP Server(s). You need to configure TalkSwitch
to do this, using information provided by the Service Provider.
1. In the TalkSwitch System Configuration window, select System Information ->
VoIP Configuration from the menu on the left.
2. Select the Service Provider Profile tab. Enable the Activate Profile checkbox.
3. Enter the name of the Service Provider.
4. Enter the Proxy Server Name, Registrar Server Name, Outbound Proxy and
Realm/Domain information provided by your Service Provider, in the
appropriate fields.
5. If desired, edit the number of VoIP lines reserved for use with this Service
Provider. Follow the same process described in STEP 3.
If you will not be using TalkSwitch with a VoIP Service Provider, proceed to STEP 8.
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HTTP://GLOBAL.TALKSWITCH.COM 15
STEP 7 — ASSIGN SERVICE PROVIDER PHONE NUMBERS
1. In the TalkSwitch System Configuration window, select System Information ->
VoIP Numbers from the menu on the left.
2. Select 1 and check the Activate VoIP Number box, the default profile for entering
a phone number is the TalkSwitch Profile. Select Service Provider Profile.
3. Enter one of the phone numbers, exactly as provided by your VoIP Service
Provider. If your Service Provider requires a country code, enter it, otherwise
leave it blank.
4. Enter the User/Account information and Password for this particular phone
number.
5. Repeat the above steps for VoIP numbers 2-12 as is required.
For systems with multiple units, repeat the process for each TalkSwitch unit (click
on the tabs labeled TalkSwitch 1, TalkSwitch 2, TalkSwitch 3, and TalkSwitch 4).
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16 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
6. Configure Call Handling for these VoIP numbers as you would for any of your
regular phone lines. (See STEP 5 for further information.)
STEP 8 — SAVE SETTINGS TO TALKSWITCH
To transfer settings from your computer to the TalkSwitch system you have
configured, save the settings as follows.
(e.g. \Program Files\TalkSwitch\TalkSwitch Configuration 4.00\LastSavedConfig4.00.tsd)
To save TalkSwitch configuration settings as a specific file on your PC, select Save to
File... from the File menu. Enter the filename and location in the Save As
dialog box.
Note: Saving to a specific file does not save the settings to TalkSwitch. You must
use the Save to TalkSwitch option to ensure that the configuration settings
are sent to the TalkSwitch system.
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From the File menu in the TalkSwitch System
Configuration window, select Save to
TalkSwitch... A progress bar appears
indicating that the configuration information
is being sent to the TalkSwitch unit.
A backup copy of the configuration file is
automatically saved to your computer when
saving to TalkSwitch. This file can be found
in the TalkSwitch folder on your PC.

HTTP://GLOBAL.TALKSWITCH.COM 17
STEP 9 — VERIFY VoIP OPERATION
Once configured to make VoIP calls, you can verify the operation of your
TalkSwitch system as follows:
1. In the TalkSwitch System Configuration window, select System Information ->
VoIP Configuration from the menu on the left.
2. If this TalkSwitch system is the designated SIP server (Proxy/Registrar), click
View Registrar Entries to view which systems are registered with the SIP
server. A View Registrar Entries window opens listing all TalkSwitch systems
and SIP gateways registered with this system.
3. To confirm that this system is registered with the designated SIP server, click
View Registration Status. A Registration Status window opens listing all
system VoIP phone numbers registered with the SIP server.
Client
is the phone number assigned to a VoIP line.
Contact
is the information used by the SIP server to contact
the client. It is comprised of the phone number, public IP
address, and signalling port.
Expires
is the amount of time, in seconds, that the client is
registered with the SIP server before having to re-register.
Client
is the phone number assigned to a
VoIP line.
Status
is the registration status: ‘Registered’
or ‘Not Registered’ to the SIP server.
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18 TALKSWITCH VOIP NETWORK CONFIGURATION GUIDE
APPENDIX A — VoIP NETWORK ADMINISTRATION FORM
Use this form to keep track of phone numbers assigned to units that are part of a
TalkSwitch VoIP network.
SIP server location:_________________________________________________
Equipment at SIP server location:_____________________________________
VoIP phone numbers assigned to SIP server location:_____________________
TalkSwitch. Copyright 2006. All Rights Reserved.
CT.TS005.003302.IA (December 2006)
TalkSwitch is a division of Centrepoint Technologies Inc.
TABLE 1. Telep one numbers assigned to units
Location name Equipment VoIP phone number(s)
We trust that your TalkSwitch phone system will provide exceptional features,
performance and value to your business. Should you have any further questions,
please contact your authorized TalkSwitch reseller. If you purchased directly from
TalkSwitch, visit http://global.talkswitch.com and select country or region.
We welcome your feedback, comments and suggestions. Please e-mail us at
[e-mail] or write us at TalkSwitch, 1545 Carling Avenue,
Suite 510, Ottawa, ON Canada K1Z 8P9.
Thank you for choosing TalkSwitch.