Tando RTR-500GSM User manual

Mobile Base Station
RTR-500GSM
© Copyright T&D Corporation. All rights reserved.
2012.02 16504550014 (4th Edition)
Introductory Manual
Thank you for purchasing our product. This manual
provides a brief explanation of how to set up and get
started with the RTR-500GSM.
Details about how to use the software "RTR-500GSM
for Windows" and its functions can be found in the
Software "Operation Guide (Help)".

Table of Contents
Introduction
Notices ------------------------------------------------ 2
Software User Agreement ----------------------- 3
Safety Precautions and Instructions ---------- 4
Notes and Precautions for Installing Wireless
Communication Devices ------------------------- 9
Wireless Regulations --------------------------- 10
Important Notice --------------------------------- 10
Note about SIM Cards ------------------------- 11
What are Base Units, Remote Units
and Repeaters? -------------------------- 12
Features of RTR-500GSM ------------ 13
Basic Procedures ----------------------- 14
Getting Ready
Package Contents ---------------------- 16
About SIM Cards -------------------------------- 16
RTR-500GSM Appearance Diagrams
and Part Names ------------------------- 17
Getting the RTR-500GSM Ready to Use 18
About the Operation Switch ----------------- 21
Installing the Software and
the USB Device Driver
Before Installing the Software -------- 24
Before Installing the Software----------------- 24
Installation Procedure -------------------------- 25
Outline of Software ----------------------------- 27
Installing the USB Device Driver ----- 28
Connecting an RTR-500GSM
to a Computer ------------------------------------ 28
Checking the USB Device Driver ---- 30
Re-installing the USB Device Driver -------- 33
Other
About the "Operation Guide" --------- 38
RTR-500GSM Initial Settings -------- 39
Remote Units and Repeaters -------- 40
Connecting a Remote Unit (Optical
Communication) --------------------------------- 40
Connecting a Repeater ------------------------ 40
External Parts ---------------------------- 41
About the External Contact Output / Input
Connector ----------------------------------------- 41
About External Power Sources ------------- 41
LED Display ------------------------------ 42
Tips for Placing the RTR-500GSM - 43
Uninstallation Procedure -------------- 44
FAQ's ---------------------------------------- 46
Q&A about RTR-500GSM --------------------- 46
Q&A about SIM Cards and GSM ------------ 47
Product Specifications ------------------ 48
Mobile Base Station RTR-500GSM --------- 48
Software (RTR-500GSM for Windows) ----- 50
Options ------------------------------------- 51
RTR-500GSM Warranty ------------ Back

Introduction
2
Notices
Carefully read this manual so that you can properly use this product.
T&D Corporation accepts no responsibility for any malfunction of and/or
trouble with this product or with your computer that is caused by the
improper handling of this product and will deem such trouble or malfunction
as falling outside the conditions for free repair of the attached warranty.
- All rights of this Introductory Manual belong to T&D Corporation. It is prohibited
to use, duplicate and/or arrange a part or whole of this Introductory Manual
without the permission of T&D Corporation.
- Microsoft ® and Windows ® are registered trademarks of Microsoft
Corporation USA and are binding in the USA and all other countries.
- Company names and product names are trademarks or registered trademarks
of each company.
- GSM is a trademark of GSM MOU Association.
- Specifications, design and other contents are subject to change without notice.
- On screen messages in this manual may vary slightly from the actual
messages.
- Please notify the shop where you purchased this product or T&D Corporation
of any mistakes, errors or unclear explanations in this manual. T&D
Corporation accepts no responsibility for any damage or loss of income
caused by the use of our product.
- This product has been designed for private or industrial use only. It is not for
use in situations where strict safety precautions are necessary such as in
connection with medical equipment, whether directly or indirectly.
- We are not responsible for any malfunction or trouble caused by the use of our
product or by any problem caused by the use of measurement results of our
Unit. Please be fully aware of this before using our product.
- Some of our products, which come under the category of strategic goods in
foreign trade law, need the permission of the Japanese government to be
exported outside of Japan.
- The Manual itself can be downloaded from our Website:
http://www.tandd.com/

3
Introduction
Software User Agreement
Disclaimers
- T&D Corporation does not guarantee the operation of RTR-500GSM for
Windows.
- T&D Corporation shall not accept any responsibility for any damage, whether
direct or indirect, that results from the usage of RTR-500GSM for Windows.
- Specifications of RTR-500GSM for Windows may be subject to change and
service may be terminated without advance notice to the user. In such a case,
T&D Corporation shall not be responsible for any damages, whether direct or
indirect, from the inability to use RTR-500GSM for Windows.
- T&D Corporation has no obligation to correct any defects found in RTR-
500GSM for Windows.
Copyright
- The Copyright for RTR-500GSM for Windows, including the program and
relevant documents, belongs solely to T&D Corporation.
- The reprinting or redistribution for commercial purposes whether in part or in
whole, in magazines or as a part of any product is strictly forbidden without the
expressed consent of T&D Corporation. Any inquires concerning commercial
redistribution should be directed to the Sales Department of T&D Corporation.
- Please do not attempt to make any changes or modifications to RTR-500GSM
for Windows.

Introduction
4
Safety Precautions and Instructions
Before using please read the following precautions and instructions.
The following items should be strictly obeyed for the safe usage of the
Unit, and for protecting yourself and other people from bodily harm
and/or damage to property.
Explanation of Symbols
Explanation of Warning Symbols
DANGER
These entries are actions that absolutely under no
circumstance should be taken. The taking of such
an action may cause serious personal physical
damage or death.
CAUTION These entries are actions that if taken may lead to
physical injury or damage to persons or things.
Explanation of Picture Symbols
Denotes a forbidden action.
Denotes a forbidden action. Inside or near the symbol will
appear another symbol giving details.
Denotes an action that you must take.

5
Introduction
DANGER
Power must be turned off before entering, and the Unit not used in
any of the following places:
Areas where explosive gas may be present including gas stations
This may cause a fire or explosion.
Areas where the use of the Unit has been prohibited including
aircraft and hospitals, as the Unit may transmit signals that could
interfere with aircraft or medical equipment.
Be sure to follow the warnings and notices about use from your PC
maker when installing and using the Unit.
Do not take apart, repair or modify the Unit.
Doing so may cause fire or electrocution.
If water or a foreign body enters the Unit, immediately disconnect
the cables from the Unit, remove batteries, and stop using.
Continued use may cause fire or electrocution.
Do not use the Unit in wet or humid places, such as a bathroom.
It may cause a fire or other trouble including malfunction.
Store main Unit, batteries, SIM card and communication cables out
of the reach of children.
It is dangerous to touch or swallow them.
Do not connect the communication cable to a telephone line.
It may cause a fire or other trouble including malfunction.
If any smoke or strange smells are emitted from the Unit,
immediately disconnect the cables from the Unit, remove batteries,
and stop using.
Continued use may cause fire or electrocution.
Do not drop the Unit, or expose the Unit to a strong impact. If that
happens to the Unit, immediately disconnect the cables from the
Unit, remove batteries, and stop using.
Continued use may cause fire or electrocution.

Introduction
6
Make sure to periodically remove dust and dirt from the AC adaptor
plug.
If dust is allowed to accumulate on the plug, moisture may cause poor insulation and
result in fire.
Do not unplug the AC adaptor with wet hands.
This may cause electrocution.

7
Introduction
CAUTION
This product has been designed for private or industrial use only. It is
not for use in situations where strict safety precautions are necessary
such as in connection with medical equipment, whether directly or
indirectly.
Harmful gases or chemicals may cause corrosion and/or other
danger to the Unit. Also, by coming in contact with hazardous
substances, harm may occur to the people handling the Unit.
Therefore, do not use in any environment that is exposed to
chemicals and harmful gases.
The Unit is not water-resistant.
If the Unit gets dirty, wipe it with a clean cloth and a mild detergent.
Please do not insert your fingers or any foreign objects into any of
the devices' jacks.
Make sure that the cable and AC adaptor are inserted fully, so as not
to cause an improper connection. Also, when unplugging the cable
from the Unit, do not pull the cord, but hold the connector to
disconnect.
Battery life depends on the measurement environment,
communication frequency, recording interval and battery quality.
Do not use any other batteries and AC adaptor than those that are
specified in this Introductory Manual.
It may cause a fire or other trouble including malfunction.
Do not put anything on top of the AC adaptor.
This may cause overheating.
Remove batteries from any Unit that is not to be used for a long
period of time.
Batteries left in a Unit not being used for a long time may leak and cause a
malfunction.
Battery terminals may provide insufficient contact due to age or
vibration.
This may lead to data loss.
Condensation may occur if the Unit is moved from one environment
to another where the difference in temperature is great.
Use the Unit in an environment where the ambient temperature is from 10 to 55 oC
and the humidity is 20 to 80%RH (no condensation) or less.

Introduction
8
To prevent damage to the Unit from static electricity, remove static
electricity from your body by touching metal around you (door knob,
window frame) before touching the Unit.
Static electricity may cause not only damage to the Unit, but may cause breaks in or a
loss of data.
Please take extra caution when plugging in and pulling out the USB
plug while another USB device such as CDD/HDD is in operation. It
may cause problems to your CD-RW or other device.
We shall not guarantee the operation of our device if you have connected it to your
computer using a USB hub or a USB extension cable.
Do not use or store the Unit in any of the following places. Doing so
may cause electrocution, fire and/or other adverse effects to the
device and/or your computer.
- Areas exposed to direct sunlight.
This will cause the inside of the device to become overheated and may cause fire,
deformation, and/or other damage including malfunction.
- Areas prone to strong magnetic fields.
This may cause damage including malfunction.
- Areas exposed to water leakage.
This may cause electrocution or other damage incluing malfunction.
- Areas exposed to static electricity.
This may cause damage including malfunction.
- Areas exposed to excessive vibration.
This may cause injury, malfunction, damage or loss of proper electrical contact.
- Areas that are not flat or level.
This may cause the Unit to fall and result in injury and/or damage.
- Areas near fire or exposed to excessive heat.
This may cause damage including malfunction and deformation.
- Areas prone to smoke, dust and dirt.
This may cause damage including malfunction.

9
Introduction
Notes and Precautions for Installing Wireless
Communication Devices
When installing wireless communication devices take special care in selecting locations so as
to ensure proper communication.
Note that even after a successful installation, due to changes in environmental conditions,
communication errors may occur when restarting the system.
As far as possible, try to keep wireless communication devices away from
metals and set them up in high unobstructed positions.
- Please take note that in many instances, walls, floors, stairs, fences and desks will contain
metals. In order to carry out communication between indoor and outdoor Units, please locate
indoor Units near a window so that radio waves can be easily transmitted.
- Please install these devices more than 30cm away from walls or boards containing metal.
- If wireless communication Units are placed in a metal container such as a freezer or
refrigerator, the possible wireless communication range will be shortened. In most cases
radio waves are transmitted via doors and door openings so place devices as near to doors
as possible.
As far as possible, keep the devices away from noise-emitting sources.
- Equipment such as some industrial instruments, electronic devices or fluorescent lamps
generate noise. Please place Units more than 1 meter away from such devices.
- Please place Units more than 1 meter away from computers and other devices which emit
noise.
- Keep all wires as far away from wireless communication devices as possible. Please be
careful about placing near any wiring or cables such as power supply cables, telephone wires
or LAN cables.
Objects which contain lots of water, such as plants or soil, absorb radio
waves. We highly recommend that such materials should not be placed
between or near wireless communication Units.
- When measuring temperature in a greenhouse it has been reported that as plants grew,
communication errors also increased.
- Do not place Units directly on the ground.
Do not place devices which are using the same communication frequency
channel in the same area.
- If the same channel is used for multiple devices not only will more communication errors
occur, but battery life will also be shortened.
- If there is a possibility that devices with the same frequency channel will be in wireless
communication at the same time, please make sure to make changes to the frequency
channels so they are not the same. For more details about frequency channels for our
wireless products, see the Specifications.
After having made an installation check the wireless signal strength.
- The supplied software application includes a feature to check for wireless signal strength. In
the RTR-500GSM Settings Utility in the "Wireless Route Settings" menu it is possible to check
click signal strength.
- Note that by moving Units 20 cm in any direction may result in communication results being
significantly changed.
- If no change occurs after moving the Units to several nearby locations, we strongly suggest
adding one or more Repeaters (RTR-500) to enhance communication.

Introduction
10
Compliance Information
FCC Statement
This device complies with Part 15 of the Federal Communications
Commission (FCC) rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
To comply with the limits for the Class B digital device, pursuant to Part 15 of the FCC
Rules, this device must be installed in computer equipment certified to comply with the
Class B limits.
All cables used to connect the computer and peripherals must be shielded and
grounded. Operation with non-certified computers or non-shielded cables may result in
interference to radio or television reception.
Caution:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
FCC Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines
in Supplement C to OET65. This equipment should be installed and operated with a
minimum distance of 30cm between the radiator and your body.
Note about Antenna Usage:
This device has been designed to operate with the supplied antenna only. Use of any
other antenna is strictly prohibited.

11
Introduction
IC Statement
This device complies with RSS-210 of the Industry Canada (IC). Operation is subject to
the following two conditions: (1) This device may not cause harmful interference; and (2)
This device must accept any interference received, including interference that may cause
undesired operation.
Ce dispositif est conforme à la norme RSS 210 d’Industrie Canada.
L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : (1) il ne
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout
brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
Important Notice
Wireless products cannot be used in countries other than where those products have
been approved for use, according to that country's wireless regulations.
T&D Corporation shall in no manner whatsoever take responsibility for the usage of these
products, nor be liable in any manner for legal consequences stemming from the usage of
these wireless products in unapproved areas.
Notes about SIM Cards
The SIM card stores the user’s cell phone number and other unique user identification
information. Please take adequate care to prevent the loss or theft of your SIM card. Also,
be sure to keep your PIN number in a safe place.
Please note that this Introductory Manual has been written based on the presupposition
that the functions / specifications of the SIM card being used and the details of the
contract have already been confirmed between the user and the cell phone carrier.
T&D Corporation shall not be responsible for any damages which a contractor, a user or a
third party may suffer, whether direct or indirect, due to the inability to use communication
devices.

Introduction
12
What are Base Units, Remote Units and Repeaters?
Base Units: RTR-500GSM
A Base Unit can collect data measured by and recorded in Remote Units via
wireless communication, and send the collected data either by FTP or e-mail to
a server whereby the data can be downloaded to your computer via an external
network, such as the Internet. Also, by setting Upper and Lower Limits, warning
monitoring can be carried out for each Remote Unit at each Location.
Remote Units: RTR-501 / 502 / 503 / 505-TC / 505-Pt
A Remote Unit is a Data Logger designed to measure and record temperature
and humidity. The wireless communication range between a Remote Unit and a
Base Unit, if unobstructed and direct, is about 150m (500 ft).
GSM Network
Transmission Distance
150m (500ft)
Repeaters: RTR-500
If wireless communication cannot successfully be carried out due to obstacles,
or if you wish to extend the wireless communication range, please add
Repeater(s) between Remote Unit(s) and the Base Unit.
Remote Unit(s)
150m (500ft) 150m (500ft) 150m (500ft)
Send
Return
Repeater
1
Repeater
2
About Registration
It is first necessary to register the desired Remote and Repeater Units (where
needed) to a Base Unit. It is possible to register them into Groups by place or
by purpose. Assign a Wireless Communication Frequency Channel for each
Group. Remote Units and Repeaters can only be registered to one Group at a
time.
Remote Unit(s)
Repeater:1
Group1
Group2
Group3
Base Unit
Repeater:1 Repeater:2

13
Introduction
Features of RTR-500GSM
The RTR-500GSM has the following two built-in communication
capabilities: Wireless Communication with Remote Units and GSM
Mobile Data Communication.
The GSM Mobile Data Communication capability makes it possible to
carry out the following with temperature and humidity data received
from wireless communication with Remote Units.
- Transmission of Warning Reports by E-mail, SMS*, or E-mail + SMS
- Periodic Transmission of Current Readings by E-mail or FTP
- Periodic Sending of Recorded Data by E-mail or FTP
External Network such as
the Internet
Base Unit
Base UnitRepeater
Cellular Phone
Base Station
Remote Unit
Remote Unit
* SMS stands for Short Message Service.
Power can be supplied via AA alkaline batteries or an external power
source (an AC adaptor or an DC 8-34V external power source). If AA
alkaline batteries are installed while using an external power source,
the batteries will act as a backup power supply in the event the external
power supply is cut for any reason.

Introduction
14
Basic Procedures
The following outline shows the basic procedures for getting ready,
making settings and using the product.
- Details about making settings can be found in "Operation Guide" which is
located in the drop down menu found by clicking on the program's name under
[All Programs] in the [Start] Menu.
Getting Ready
1. Get the Base Unit (RTR-500GSM) ready to use
Please purchase a SIM card separately.
2. Install the software "RTR-500GSM for Windows"
3. Install the USB device driver and confirm its usage
4. Make Initial Settings for the RTR-500GSM
From the RTR-500GSM Settings Utility in the supplied software
5. Get Remote Units ready to use
For details, see the Introductory Manual that accompanies the Remote Unit.
6. Get Repeaters ready to use (only if necessary)
For details, see the User’s Manual that accompanies the Repeater Unit.
Making the RTR-500GSM Unit Settings
(using the supplied software)
1. Make Base Unit operational settings
2. Register Remote Units and Repeaters and make necessary
settings
3. Make settings for the transmission of Current Readings,
Warning Reports, and for the Auto-Downloading of Data
4. Carry out transmission tests

Getting Ready
This section provides instructions on getting the RTR-500GSM ready to use.

Getting Ready
16
Package Contents
The following items are included in the package:
Mobile Base Station
RTR-500GSM x 1
Antenna x 2 USB Communication
Cable (US-15C) x 1
Cable length 1.5m
AA Alkaline
Battery x 4
External Power Cable
(BC-0201) x 1
Cable length 2m
Software CD-ROM
x 1
Introductory Manual
(including Warranty)
x 1
-
About SIM Cards
Please purchase a SIM card separately from your cell phone carrier.
RTR-500GSM can be used with any SIM card which complies with the
following specifications:
- Compatible with GSM (GSM 850 or GSM 1900)
- Able to use SMS (Short Message Service) and GPRS (General Packet Radio
Service)
- The card has been activated
For details contact your cell phone company or the place where you
purchased the SIM card.

Getting Ready 17
RTR-500GSM Appearance Diagrams and Part Names
Top
Front Back
66
39 109
96
GSM Antenna Connector
Local Wireless Antenna Connector
LED (ERR / POWER / ALM)
Antenna
Optical Communication Area
Battery Cover
Right Side Left Side
Unit : mm39
External Contact Output / Input Connector
Operation Switch (STBY / Run)
GPS Connector (Mini DIN 6 Pin Female)
USB Connector (Mini-B)
External Power Connector
AC Adaptor Jack
(EIAJ Voltage Classification 2)

Getting Ready
18
Getting the RTR-500GSM Ready to Use
1. Connect the Antennas.
Connect the two supplied antennas to the antenna connectors. (The two
antennas are of the same type.)
2. Install a SIM Card.
When installing a card, please be careful about static electricity.
Before installing the card, disconnect all cables (AC adaptor, USB
cable and External power cable) that may be connected to the
RTR-500GSM and make sure that wireless communication cannot
occur.
Be careful not to touch or scratch the IC area of the card.
Make sure to insert the card in the proper direction.
Do not force the cover open or closed.
2-1. Remove the battery cover from the back of the Unit.
While pressing down on the triangular
mark...
Slide the cover to the bottom of the Unit...