Tapo RV10 Plus User manual

User Manual
Robot Vacuum & Mop
+ Smart Auto-Empty Dock
©2022 TP-Link 7106509862 REV1.0.0
*Images may dier from actual products.

Package Contents
User Manual ×1
HEPA Filter ×1
Auto-Empty Dock* + Dust Bag ×1
*One dust bag installed
User Manual
*One side brush and HEPA lter installed
Robot Vacuum*
Side Brush ×1 Cleaning Brush ×1Mop Cloth Mount* ×1
*One washable mop cloth installed
1

Power/Clean
Combination Button
• Press once: Start/pause cleaning.
• Press and hold for 5 seconds: Turn on/o the robot vacuum.
• Press and hold simultaneously for 5 seconds:
Enter setup mode to congure network.
• Press and hold simultaneously for 10 seconds:
Restore to factory default settings.
• Return to the dock to charge.
• Empty the bin when docked.
Dock
• Press once: Start spot cleaning.
• Press and hold for 5 seconds: Turn on/o the child lock.
Spot Cleaning/Child Lock
*For the rst use, slide the power switch from OFF to ON to turn on.
LED
• Red: Battery level ＜ 20%; Error
• Orange: Battery level between 20% and 80%
• Green: Battery level ＞80%
Overview
Robot Vacuum
2

OFF ON
Cli Sensors
Power Switch
Side Brush
Charging Contacts
Caster Wheel
Main Brush
Main Brush Cover Latch
Wheel
Bumper
Recharge
Sensor
Buttons
& LEDs
Dustbin & Water Tank
Water Tank Latch
Dust Collection Port
Filter Latch
Rubber Plug
Charging Contacts
Open Dustbin
Dustbin
Filter
Water Tank
OFF ON
Recharge
Sensor
Cover
3

Overview
Auto-Empty Dock
LED Indicator
Top cover
Open to install/take out the dust bag.
Replace the cover each time you open it.
Dust Bag Compartment
Charging Contacts
Dust Collection Port
The debris in the robot vacuum will be
collected into the dust bag through the
port.
• White: Working properly
• O: Robot vacuum is connected to the dock; sleeping.
• Solid Red: Dust bag not installed; top cover not closed.
• Flashing Red: Error
Dust Bag Handle
Dust Bag
Fan Filter
4

Remove Protective Film
3
Remove Protective Strip
2
0.5m (1.6ft)
0.5m (1.6ft)
• To ensure a better user experience, make sure the area is with good Wi-Fi signal.
• Do not place it in direct sunlight. Ensure the area around the dock is free of clutter to
improve docking performance.
• To prevent the risk of your robot falling downstairs, ensure that the dock is placed at
least 1.2m (4 ft) away from stairs.
• Always keep the dock powered on, otherwise the robot vacuum will not automatically
return. And do not move the dock frequently.
• Place a waterproof pad to prevent the mop from wetting the oor when the robot
vacuum is being charged.
1. Place the dock on a level surface, at against a wall,
without obstacles within 1.5m (4.9ft) in front and
0.5m (1.6ft) on left and right.
2. Connect the power cord to the dock. Ensure the
cable is kept tidy.
Before use, remove the protective strips on
both sides of the front bumper.
Remove the protective lm on the front bumper.
Notes
1.5m (4.9ft)
Position the Dock
1
5

Power On and Charge
4
Place the robot vacuum on the charging dock
or tap to send it back to the dock to charge.
It will return to the dock at the end of a cleaning
job and whenever it needs to recharge.
Slide the power switch from OFF to ON to turn on
your robot vacuum.
• If the power switch is in the ON position, you can also press and hold the button
for 5 seconds to turn on/o your robot vacuum.
• If the power switch is in the OFF position, the robot vacuum will automatically turn
on when it is charged on the dock, and turn o when it leaves the charging dock.
Notes
• When the LED of the charging dock ashes 3 times and then goes out, the
charging will begin.
• We recommend that you charge the robot vacuum fully for about 4 hours prior
to starting the rst cleaning job.
Notes
OFF ON
OFF ON
6

• Cleaning Modes & Preferences
Customize vacuum power, water level, and cleaning
times.
• Scheduled Cleaning
Set an automatic cleaning schedule, then the robot
vacuum will clean automatically at the set time and
return to the dock after cleaning.
OR
Download the Tapo App and Connect to Wi-Fi
5
1. Download the Tapo app from the App
Store or Google Play, then log in.
2. Open the Tapo app, tap + icon, and select
your model. Follow the step-by-step
instructions to easily set up your robot
vacuum.
In the Tapo app, you can enjoy the following
functions.
7

Cleaning
6
• Cleaning cannot start if the battery is too low. Charge your robot vacuum rst.
• Pick up obstacles like wires, clothing, and plastic bags. Loose wires and objects
may get caught in the robot vacuum, resulting in disconnection or damage to
wires and property.
• Put away high pile carpeting before cleaning.
• Do not pick up the robot vacuum during cleaning.
• If the cleaning area is too small, the area may be cleaned twice.
• If the robot vacuum is paused for 10 minutes, it will automatically enter sleep
mode and the cleaning job will be canceled.
The robot vacuum will automatically explore and clean
your home in neat rows. It will return to the charging
station at the end of a cleaning job and whenever it
needs to recharge.
Notes
In Spot Cleaning mode, it will sweep the circular area
with a diameter of 1.5m (4.9ft) calculated from its own
position.
1.5m (4.9ft)
Press Once
Start/pause cleaning. Start spot cleaning.
Press Once
8

Mopping
7• Vacuum oors at least 3 times before the rst mopping cycle.
• The ability to cross obstacles is reduced when mopping.
• It is recommended to wash the mop cloth after each use.
2. Remove the rubber plug
and add water to the
water tank.
1. Take out the dustbin
and water tank.
3. Install the washable
mop cloth.
4. Install the mop cloth
mount.
5. Re-install the dustbin
and water tank.
2. Empty the water tank.
1. Remove the mop cloth mount.
3. Remove the washable
mop cloth.
5. Sun dry mop cloth and
mop cloth mount.
4. Clean the mop cloth.
OFF ON
OFF ON
• Fill with cool/room temperature water only.
Be careful not to wet the metal contacts.
• Use only cleaning agents specied by Tapo.
Others may corrode the water tank.
9

Care and Maintenance
8
To maintain optimal performance, maintain the robot vacuum according to the following guidelines.
*Replacement frequency may vary depending on the actual situation. Parts should be replaced if visible wear appears.
Clean as needed /
/
/Once a month
Once a month
Once a month
Caster Wheel
Main Wheels
Sensors
Charging Contacts
Dustbin Clean/wash as needed
Once a week
Once a month
/
Every 2 weeks
3-6 months
/
3-6 months
6-12 months
Part Maintenance Frequency Replacement Frequency*
Filter
Side Brush
Main Brush
Clean as needed Replaced when it is full
2-3 months
Dust Bag
Mop Cloth After each use
10

OFF ON
Empty the Bin
1. Remove the dustbin and water tank.
Clean the Filter
1. Remove the dustbin and
open the lid.
2. Remove the lter.
3. Clean the lter with a
cleaning brush.
4. Wash the dustbin and lter.
5. Air-dry the dustbin and lter
thoroughly, then install the lter
in the previous orientation.
OFF ON
2. Open the dustbin door to empty the dustbin.
3. Place the dustbin back inside the robot vacuum.
Do not wash with hot water or detergents.
11

Clean the Main Brush Clean the Side Brush
1. Turn the robot vacuum
over, then unlatch and
remove the main
brush cover.
3. Remove any hair or
debris with the
cleaning brush.
4. Re-install the cap and
main brush. Press on
the main brush cover to
lock it in place.
2. Re-install the side brush and press it tightly to ensure it is
installed in place.
1. Pull rmly to remove the side brush and remove any entangled
debris. Wipe with a damp cloth if needed.
2. Remove the brush and
its end cap.
12

Clean Main WheelsClean the Caster Wheel
1. Pull rmly to remove the caster wheel and remove hair or dirt.
2. Re-install the caster wheel and press it rmly in place.
Wipe main wheels with a clean, dry cloth.
Main Wheels
13

Recharge
Sensor
Recharge
Sensor
Cli Sensors
Clean the Sensors Clean the Charging Contacts
Wipe the sensors with a clean, dry cloth. Wipe the charging contacts with a clean, dry cloth.
Charging Contacts
Charging
Contacts
OFF ON
14

Replace the Bag
1. Open the top cover and pull up
the handle of the dust bag to
remove.
2. Throw away the used dust
bag.
3. Install a new dust bag and
replace the cover.
Clean Up the Dust Channel
Transparent Cover of Dust
Dust Channel
If the LED ashes red after replacing the dust bag, please
check if the dust channel is blocked by foreign objects.
If the dust channel is blocked, use a screwdriver to remove
the transparent cover of the dust channel, and clean out
foreign objects.
Replace the cover each time you open it.
15

Troubleshooting
9
Abnormal noise during
cleaning
Decreased cleaning ability
or dust leakage
Failure to connect to Wi-Fi
1. Please remove the robot vacuum and check whether the indicator light of the dock is on, and make sure that both ends of
the power adapter of the dock are plugged in.
2. Poor contact. Please clean up the spring contacts on the dock and the charging contacts on the robot vacuum.
1. There are many obstacles near the dock. Please place the dock in an open area and try again.
2. The robot vacuum is far from the dock. Please place the robot vacuum near the dock and try again.
3. Please clean up the spring contacts on the dock and the recharge sensor/charging contacts on the robot vacuum.
1. The dust box is full. Please clean the dust box.
2. The lter is clogged. Please clean or replace the lter.
3. The main brush is entangled by foreign matter. Please clean the main brush.
Shut down and try again.
Scheduled cleaning
doesn’t work
1. The battery level is low. The scheduled cleaning will work when the battery level is above 20%.
2. The cleaning is already in progress when the schedule starts.
3. Do Not Disturb is set in the app. Make sure the schedule is not within the set Do Not Disturb period.
4. There is no internet access for your Wi-Fi network and your robot vacuum has restarted.
Issues Solution
Charging failure
Recharge failure
Abnormal operation
1. The Wi-Fi signal is poor. Please make sure the robot vacuum is in an area with good Wi-Fi signals.
2. Wi-Fi connection is abnormal. Pease reset the Wi-Fi and download the latest app and try again.
3. The password is entered incorrectly. Please check.
4. The robot vacuum only supports the 2.4 GHz frequency band. Please connect to a 2.4 GHz Wi-Fi.
There may be foreign matter entangled in the main brush, side brush or wheels. Please clean up after shutdown.
Setup failure
1. Check if the power switch on the left side of the robot vacuum is toggled to “ON”.
2. The battery level is low. Please place the robot vacuum on the dock to charge and it will start automatically when it is
ready.
3. Check your internet connection or check if you have congured Allow List or Firewall settings on your router.
16

After the robot vacuum
returns to the dock,
automatic dust collection
does not start.
Whether the robot vacuum
needs to be charged for 16
hours for the rst three times
The power consumption is very low when the robot vacuum is placed on the dock, which helps the battery to maintain
optimal performance.
Lithium battery has no memory eect when in use, and there is no need to wait when it is fully charged.
Whether the robot vacuum
consumes power when it is
placed on the dock
Issues Solution
Automatic dust collection is
interrupted after startup or
dust collection is not
thorough.
The interior of the dock
is dirty.
1. Please check if the dock is powered on. Automatic dust collection will not start until the robot vacuum has cleaning for
more than 30 minutes in total.
2. Dust collection is too frequent (more than 3 times in 10 minutes).
3. Do Not Disturb is set in the app. The robot vacuum will not automatically collect dust during the Do Not Disturb period.
4. Please check if the cover of the dock is closed properly. If not, the red light will be on.
5. Please check if a dust bag is installed properly. If not installed or improperly installed, the red light will be on.
6. To ensure smooth dust collection, it is recommended to let the robot vacuum recharge automatically after cleaning.
Manually moving the robot vacuum back to the dock may cause unstable connection.
7. Please check the dust bag regularly to see if it is full, because overloaded dust bag may break, block the dust collection
pipe and cause damage to the dock.
8. If the problem persists, the components may be abnormal. Please contact the technical support.
1. Check if the dust bag is full. If the dust bag is full, replace it.
2. The dust collection port of the robot vacuum is jammed by foreign objects, causing the dust box bae to fail to open.
3. Check if the dust channel of the dock is blocked.
4. Please do not move the robot vacuum during dust collection for fear of damage.
5. There may be water in the dust box of the robot vacuum, so that dust can not be extracted easily. Please try to prevent
the robot vacuum extracting excessive water, which will aect the dust collection performance.
1. Fine particles will pass through the dust bag and be adsorbed on the inner wall of the dock. Please check and clean
up them regularly.
2. The dust bag may be damaged. Please check and replace if necessary.
3. Severe dirt accumulation in the inner chamber has a certain impact on the fan and air pressure sensor. It is
recommended to clean up the interior of the dust container regularly.
If the corresponding issues cannot be solved by referring to the above methods, please contact our Technical Support.
17

READ ALL INSTRUCTIONS.
BEFORE USING (THIS APPLIANCE) IMPORTANT SAFETY
INSTRUCTIONS
WARNING – To reduce the risk of re, electric shock, or injury:
• Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust.
• Do not use to pick up ammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Keep hair, loose clothing, ngers, and all parts of body away from openings and moving parts.
• Turn o all controls before unplugging.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust bag and/or lters in place.
WARNING
Risk of explosion. Floor sanding can result in an explosive mixture of ne dust and air. Use oor-sanding machine only in a well-ventilated area free from any ame or match.
• Prevent unintentional starting. Ensure the switch is in the o-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your nger on the
switch or energizing appliance that have the switch on invites accidents.
• Recharge only with the charger specied by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of re when used with another battery pack.
• Use appliances only with specically designated battery packs. Use of any other battery packs may create a risk of injury and re.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, ush with water. If liquid contacts eyes, additionally seek medical help.
Liquid ejected from the battery may cause irritation or burns.
• Do not use a battery pack or appliance that is damaged or modied. Damaged or modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk of injury.
• Do not expose a battery pack or appliance to re or excessive temperature. Exposure to re or temperature above 130°C may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specied in the instructions. Charging improperly or at temperatures
outside of the specied range may damage the battery and increase the risk of re.
• Have servicing performed by a qualied repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Do not use the vacuum on a wet surface.
SAVE THESE INSTRUCTIONS
18

?Need some help?
Visit www.tapo.com/support/ for technical support, user guides, FAQs, warranty & more
For Robot Vacuum:
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU and (EU)
2015/863. The original EU declaration of conformity may be found at https://www.tapo.com/en/support/ce/
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/
Safety Information
Keep the device away from water, re, humidity or hot environments.
Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to avoid a hazard.
The instructions shall state the substance of the following:
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
The appliance is only to be used with the power supply unit provided with the appliance.
WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.
The appliance contains a 2600mAh lithium-ion battery.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
For Auto-Empty Dock / Battery:
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2009/125/EC,
2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tapo.com/en/support/ce/
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and
Electrical Equipment (Safety) Regulations 2016.
The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/
For EU/UK Region
Operating Frequency:
2400MHz~2483.5MHz / 20dBm; 2402~2480MHz / 10dBm
Avoid replacement of a battery with an incorrect type that can defeat a safeguard.
Avoid disposal of a battery into re or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
Do not leave a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of ammable liquid or gas;
Do not leave a battery subjected to extremely low air pressure that may result in an explosion or the leakage of ammable liquid or gas.
Warning