TATA Motors Voltas Beko RFF2553DWE User manual
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User ’s
Manual
Refrigerator
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EN
1 Your Refrigerator 2
2 Important Safety Warnings 2
Intended use .......................................................2
General safety .....................................................3
Child safety .........................................................5
Compliance wiht WEEE directive and
Disposing of the Waste Product ..................5
Packing information ........................................5
HC warning .........................................................5
Things to be done for energy saving
Recommendations for the fresh food
compartment......................................................6
3 Installation 6
Point to be paid attention to when the
relocation of the refrigerator ........................6
Electrical connection .......................................6
Disposing of the packing ...............................7
Disposing of your old refrigerator ..............7
Placing and Installation ..................................7
Adjusting the legs .............................................7
Door Open Warning .........................................8
4 Preparation 8
5 Using your refrigerator 9
Indication panel ................................................9
Freezing fresh food ........................................10
Making ice .........................................................11
Placing the food................ .............................10
Twist Ice - matic ...............................................11
Fan ........................................................................12
Crisper .................................................................12
Chiller compartment .....................................12
6 Maintenance and cleaning 13
Protection of plastic surfaces ......................13
7Troubleshooting 14
EN1
CONTENTS
Dear Customer,
We hope that your product, which has been produced in modern plants and
checked under the most meticulous quality control procedures, will provide you
an e
Therefore, read this entire user manual carefully before using the product and
keep it as a reference. If you handover the product to someone else, give the
user manual as well.
The user manual will help you use the product in a fast and safe way.
• Read the manual before installing and operating the product.
• Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product.
Remember that this user manual is also applicable for several other models.
Di r
Explanation of symbols
Throughout this user manual the following symbols are used:
Important information or useful tips.
Warning against dangerous conditions for life and property.
Warning againstelectric voltage.
Change the illumination lamp......................7
Recommendations for preservation
of frozen food....................................................10
For product with a water dispenser...........4
Deep-freeze information..............................10
Description and cleaning of odour lter:12
Important Safety Warnings
2
Please review the following information.
Failure to observe this information may
cause injuries or material damage.
Otherwise, all warranty and reliability
commitments will become invalid.
The service life of your product is 10 years.
During this period, original spare parts
will be available to operate the product
properly.
Intended use
This product is intended to be used
• indoors and in closed areas such as
homes;
• in closed working environments
• in closed accommodation areas such
as farm houses, hotels, pensions.
• It should not be used outdoors.
General safety
• When you want to dispose/scrap the
product, we recommend you to consult
the authorized service in order to learn the
required information and authorized bodies.
• Consult your authorized service for all
your questions and problems related to
the refrigerator. Do not intervene or let
someone intervene to the refrigerator
without notifying the authorised services.
• For products with a freezer compartment;
Do not eat cone ice cream and ice cubes
immediately after you take them out of
the freezer compartment!
(This may cause frostbite in your mouth.)
• For products with a freezer compartment;
Do not put bottled and canned liquid
beverages in the freezer compartment.
Otherwise, these may burst.
EN2
Your Refrigerator
1
1. Freezer - compartment door shelf
2. Egg section
3. Moving door shelf
4. Fridge door shelf
5. Bottle shelf
6. Fridge-compartment door shelf
7. Ice box / Ice-Making
8. Freezer compartment glass shelf
9. Key lock
10. Chiller compartment
11. Temperature setting button
12. Fridge compartment glass shelf
13. Crisper
14. Adjustable feet
15. Freezer compartment
16. Fridge compartment
* Optional
Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
1
1
3
*4
*4
5
6
*7 *7
2
8
*10
*10
12
12
13
11
14 14
15
16
*9
*9
2
inexperienced people (including children)
unless they are attended by a person who
will be responsible for their safety or who
will instruct them accordingly for use
of the product.
• Do not operate a damaged refrigerator.
Consult with the service agent if you
have any concerns.
• Electrical safety of your refrigerator shall
be guaranteed only if the earth system
in your house complies with standards.
• Exposing the product to rain, snow,
sun and wind is dangerous with respect
to electrical safety.
• Contact authorized service when there is
a power cable damage to avoid danger.
• Never Plug the refrigerator into the wall
outlet during installation. Otherwise,risk
of death or serious injury may arise.
• This refrigerator is intended for only
storing food items.It must not be used for
any other purpose.
• Label of technical specications os locate
on the right wall inside the refrigerator.
• Never connect your refrigerator to
electricity-saving systems;they may
damage the refrigerator.
• If there is a blue light on the refrigerator,
do not look at the blue light with optical
tools.
• For manually controlled refrigerator,wait
for at least 5 minutes to start the
refrigerator after power failure.
• This operation manual should be handed
into the new owner of the product when
it is given to others.
EN3
• Do not touch frozen food by hand;
they may stick to your hand.
• Unplug your refrigerator before
cleaning or defrosting.
• Vapor and vaporized cleaning materials
should never be used in cleaning and
defrosting processes of your refrigerator.
In such cases, the vapor may get in
contact with the electrical parts and cause
short circuit or electric shock.
• Never use the parts on your refrigerator
such as the door as a means of support
or step.
• Do not use electrical devices inside
the refrigerator.
• Do not damage the parts, where the
refrigerant is circulating, with drilling or
cutting tools. The refrigerant that might
blow out when the gas channels of the
evaporator, pipe extensions or surface
coatings are punctured causes skin
irritations and eye injuries.
• Do not cover or block the ventilation
holes on your refrigerator with any
material.
• Electrical devices must be repaired by
only authorised persons. Repairs
performed by incompetent persons
create a risk for the user.
• In case of any failure or during a
maintenance or repair work, disconnect
your refrigerator’s mains supply by either
unplugging your appliance.
• Do not pull by the cable
• Ensure highly alcoholic beverages are
stored securely with the lid fastened
and placed upright.
• Never store spray cans containing
in the refrigerator.
• Do not use mechanical devices or other
means to accelerate the defrosting
process, other than those recommended
by the manufacturer.
• This product is not intended to be used
by persons with physical, sensory or
mental disorders or unlearned or
EN4
• Avoid causing damage on power cable
when transporting the refrigerator.
heavy objects on power cable. Do not
touch the plug with wet hands when
plugging the product.
• Do not plug the refrigerator if the wall
outlet is loose.
• Water should not be sprayed on inner or
outer parts of the product for safety
purposes.
• Do not spray substances containing
explosion risk.
on top of the refrigerator; in the event of
spillages, this may cause electric
• Do not overload the refrigerator with
food. If overloaded, the food items may
fall down and hurt you and damage
refrigerator when you open the door.
• Never place objects on top of the
refrigerator; otherwise, these objects may
fall down when you open or close the
refrigerator’s door.
• As they require a precise temperature,
vaccines, heat-sensitive medicine and
be kept in the refrigerator.
• If not to be used for a long time,
refrigerator should be unplugged.
A possible problem in power cable
• The plug’s tip should be cleaned
regularly with a dry cloth; otherwise,
• Refrigerator may move if adjustable legs
Properly securing adjustable legs on the
• When carrying the refrigerator,
do not hold it from door handle.
Otherwise, it may be snapped.
• When you have to place your product
next to another refrigerator or freezer,
the distance between devices should be
at least 8cm. Otherwise,
• The product shall never be used while
the compartment which is located at the
top or back of your product and in which
electronic boards are available
(electronic board box cover) (1) is open.
1
For products with a water dispenser;
-Pressure for cold water inlet shall be
maximum 90 psi (6.2 bar). If your water p
ressure exceeds 80 psi (5.5 bar),
use a pressure limiting valve in your mains
system. If you do not know how to check
your water pressure, ask for the help
of a professional plumber.
• If there is risk of water hammer efect
in your installation,always use a water
hammer prevention equipment in your
installation.Consult professional plumbers
is you are not sure that there is no water
hammer eect in your installation.
• Do not install on the hot water inlet.
Take precautions against of the risk of
freezing of the hoses.Water temperature
operating interval shall be 33°F (0.6°C)
minimum and 100°F (38°C) maximum.
• Use only potable water.
EN5
Child safety
• If the door has a lock, the key should be
kept away from reach of children.
• Children must be supervised to prevent
them from tampering with the product.
Compliance with WEEE Directive and
Disposing of the Waste Product:
Package information
Packaging materials of the product are
manufactured from recyclable materials
in accordance with our National
Environment Regulations. Do not dispose
of the packaging materials together with
the domestic or other wastes. Take them
to the packaging material collection
points designated by the local authorities.
Do not forget...
Any recycled substance is an
indispensable matter for nature and
our national asset wealth.
If you want to contribute to
the re-evaluation of the packaging
materials, you can consult to your
environmentalist organizations or the
municipalities where you are located.
HC warning
If your product's cooling system
contains R600a:
attention to not damaging the cooling
system and piping during usage and
transportation. In the event of damage,
keep your product away from potential
which the unit is placed.
Ignore this warning if your product's
cooling system contains R134a.
Type of gas used in the product is stated
in the type label which is on the left wall
inside the refrigerator.
for disposal.
Recommendations for the fresh food
compartment *optional
• Do not allow the food to touch the
temperature sensor in fresh food
compartment keep it’s ideal storage
temperature,sensor nust not be hindered
by food.
• Do not place hot foods in the product.
This product has been manufactured with
high quality parts and materials which can
be reused and are suitable for recycling.
Therefore, do not dispose the product
with normal domestic waste at the end of
its service life. Take it to a collection point
for the recycling of electrical and
electronic equipment. Please consult your
local authorities to learn the nearest
collection point. Help protect the
environment and natural resources by
recycling used products.
For children’s safety, cut the power cable
and break the locking mechanism of the
door, if any, so that it will be
non-functional before disposing of
the product.
This product complies with
EU WEEE Directive
(2012/19/EU). This product
symbol for waste electrical
and electronic equipment
(WEEE).
EN6
2
Things to be done for energy saving
•Do not leave the doors of your refrigerator
open for a long time.
•Do not put hot food or drinks in your
refrigerator.
• Do not overload your refrigerator so that
the air circulation inside of
it is not prevented.
• Do not install your refrigerator under
direct sunlight or near heat emitting
appliances such as ovens, dishwashers
or radiators. Keep your refrigerator at least
30cm away from heat emitting sources
and at least 5cm from electrical ovens.
• Pay attention to keep your food in closed
containers.
• For products with a freezer compartment;
You can store maximum amount of food
items in the freezer when you remove the
shelf or drawer of the freezer. Energy
consumption value stated for your
refrigerator has been determined by
removing freezer shelf or drawer and
under maximum load. There is no harm to
use a shelf or drawer according to the
shapes and size of food to be frozen.
• Thawing frozen food in fridge
compartment will both provide energy
saving and preserve the food quality.
In case the information which are
given in the user manual are not
taken into account, manufacturer
will not assume any liability for this.
Important:
The connection must be in compliance
with national regulations.
• The power plug must be easily accessible
after installation.
• Electrical safety of your refrigerator shall
be guaranteed only if the earth system in
your house complies with standards.
Points to be paid attention to when the
relocation of the refrigerator
1. Your refrigerator should be unplugged.
Before transportation of your refrigerator,
it should be emptied and cleaned.
2. Before it is re-packaged, shelves,
accessories, crisper, etc. inside your
tape and secured against impacts.
Package should be bound with a thick
tape or sound ropes and the
transportation rules on the package
should be strictly observed.
3. Original packaging and foam materials
should be kept for future transportations
or moving.
Before you start the refrigerator,
Check the following before you start to
use your refrigerator:
1. Clean the interior of the refrigerator as
recommended in the“Maintenance and
cleaning” section.
2. Connect the plug of the refrigerator to
the wall socket. When the fridge door is
opened, fridge internal lamp will turn on.
3. When the compressor starts to operate,
a sound will be heard. The liquid and
gases sealed within the refrigeration
system may also give rise to noise, even
if the compressor is not running and this
is quite normal.
4. Front edges and both sides of the
refrigerator may feel warm. This is normal.
These areas are designed to be warm to
avoid condensation.
Electrical connection
Connect your product to a grounded
socket which is being protected by a fuse
with the appropriate capacity.
Installation
3
EN7
• The voltage stated on the label located at
left inner side of your product should be
equal to your network voltage.
• Extension cables and multi plugs must
not be used for connection.
A damaged power cable must be
Product must not be operated before
it is repaired! There is the risk of
electric shock!
Disposing of the packaging
The packing materials may be dangerous
for children. Keep the packing materials
out of the reach of children or dispose of
them by classifying them in accordance
with the waste instructions stated by your
local authorities. Do not throw away with
regular house waste, throw away on
packaging pick up spots designated by
the local authorities.
The packing of your refrigerator is produced
from recyclable materials.
Disposing of your old refrigerator
Dispose of your old refrigerator without
giving any harm to the environment.
• You may consult your authorized dealer
or waste collection center of your
municipality about the disposal of
your refrigerator.
Before disposing of your refrigerator,
cut out the electric plug and, if there are
any locks on the door, make them
inoperable in order to protect children
against any danger.
1.Install your refrigerator to a place that
allows ease of use.
2.Keep your refrigerator away from heat
sources,humid places and direct sunlight.
3.There must be appropriate air
ventilation around your refrigerator in
order to achieve an ecient operation.
If the refrigerator is to be placed in a
recess in the wall,There must be at least
5 cm distance with the ceiling and at
least 5 cm with the wall.Do not place
your product on the materials such as
rug or carpet.
4.Place your refrigerator on an even oor
surface to prevent jolts.
Changing the illumination lamp
To change the Bulb/LED used for
illumination of your refrigerator,
call your AuthorisedService.
The lamp(s) used in this appliance is not
suitable for household room illumination.
The intended purpose of this lamp is to
assist the user to place foodstus in the
refrigerator/freezer in a safe and
comfortable way.The lamps used in this
appliance have to withstand extreme
physical conditions such as temperatures
below -20 °C.
(only chest and upright freezer)
Placing and Installation
If the entrance door of the room where
the refrigerator will be installed is not
wide enough for the refrigerator to pass
through, then call the authorized service
to have them remove the doors of your
refrigerator and pass it sideways through
the door.
Adjusting the legs
If your refrigerator is unbalanced;
You can balance your refrigerator by
turning its front legs as illustrated in the
gure. The corner where the leg exists is
lowered when you turn in the direction of
black arrow and raised when you turn in
the opposite direction. Taking help from
someone to slightly lift the refrigerator
will facilitate this process.
EN8
3
Door Open Warning
(This feature is optional)
An audio warning signal will be given
when the door of your product is left
open for at least 1 minute. This warning
will be muted when the door is closed or
any of the display buttons (if any)
are pressed.
Model
D54231N
D54251N
D54271N
D60341N
D60361N
D70441N
D70471N
“A”
598
598
598
667
667
671
671
“B”
1450
1550
1650
1618
1718
1744
1844
“C”
540
540
540
595
595
700
700
“D”
1007
1007
1007
1085
1085
1165
1165
“E”
130
130
130
130
130
130
130
“F”
876
876
876
970
970
1141
1141
‘ B ’
50 mm
100 mm
50 mm
50 mm
‘ D ’
‘ F ’
‘ C ’
‘ A ’
130 (’ E ‘ )
o
Preparation
4
• Your cooler/freezer should be installed
at least 30 cm away from heat sources
such as hobs, ovens, central heater and
stoves and at least 5 cm away from
electrical ovens and should not be
located under direct sunlight.
• Please make sure that the interior of your
cooler/freezer is cleaned thoroughly.
• If two coolers are to be installed side by
side, there should be at least 2 cm
distance between them.
• When you operate your cooler/freezer for
instructions during the initial six hours.
• Its door should not be opened frequently.
• It must be operated empty without
placing any food in it.
• Do not unplug your cooler/freezer.
If a power failure occurs out of your
control, please see the warnings in the
“Recommended solutions for the
problems” section.
• The baskets/drawers that are provided
with the chill compartment must always
be in use for low energy consumption and
for better storage conditions.
• Food contact with the temperature
sensor in the freezer compartment may
increase energy consumption of the
appliance. Thus any contact with the
sensor(s) must be avoided.
• This product has been designed to
function at ambient temperatures up to
43 °C (90 SDgrF). Even if the ambient
temperature falls to -15 °C, frozen food
in the freezer does not thaw
thanks to its Advanced.
Electronic Temperature Control System.
should NOT be placed under low ambient
temperatures. This is because the freezer
cannot go down to standard operation
temperature. When reaching continuous
operation, the product can be moved to
another place. Thus, later you can place
your product in the garage or an unheated
room without the concern of causing
frozen food to get rotten. However, it is
likely that above mentioned low
temperatures may cause the freezing of
the food in the fridge compartment; thus,
please consume the food items in
the fridge in a controlled way as needed.
When ambient temperature goes back to
normal, you may change button setting
according to your need.
• If the ambient temperature is below 0°C,
the food in fridge compartment will freeze.
Therefore, we recommend not using the
fridge compartment in such low ambient
temperatures. You may continue to use
the freezer compartment as usual.
• In some models, the instrument panel
the door has closed. It will be reactivated
when the door has opened or pressed
on any key.
• Due to temperature change as a result of
opening/closing the product door during
operation, condensation on
the door/body shelves and the glass
containers is normal.
EN9
1 2 3 4
5 6 *7 8
Figures that take place in this instruction manual are shematic may not correcspond
exactly with your product. If the subject parts are not included in the product you have
purchased, then it is valid for other models.
Indicator panel (Internal Display)
Indicator panel may very according to the product model.
Audio - visual function on the indicator panel helps you in using your product.
Using your refrigerator
5
1. Quick Freezer button
Selection button Press “Quick Freeze”.
selection button to setting freezer
compartment.
2. Error status indicator
If your refrigerator does not per form
enough cooling of in case of a sensor
fault, this indicator is activated.
3. Freezer compartment selection button
This function allows you to set the
temperature of freezer compartment.
Press this button to set the temperature
of the freezer compartment to -16 , -18,
-20 and -24 respectively.
indicator
Temperature of the freezer compartment
-24 , -20, -18, and -16.
Selection button : Press“Quick Cool”
selection button to setting fridge
compartment.
This function allows you to set the
temperature of fridge compartment.
Press this button to set the temperature
of the fridge compartment to 8, 6, 4,
and 2, respectively.
When the vacation function light.
It is not suitable to keep the food in
the fridge compartment
when this function is activated.
Temperature of the fridge compartment
2, 4, 6 and 8.
4. Freezer compartment temperature
5. Quick Fridge button
6. Fridge compartment selection button
indicator
8. Fridge compartment temperature
7. Vacation function indicator (optional)
EN10
Freezing fresh food
• It must be preferred to wrap or cover the
food before placing them in the
refrigerator.
• Hot food must cool down to the room
temperature before putting them in the
refrigerator.
must be fresh and in good quality.
according to the family’s daily or meal
based consumption needs.
airtight manner to prevent them from
drying even if they are going to be kept
for a short time.
• Materials to be used for packaging must
be tear-proof and resistant to cold,
humidity, odor, oils and acids and they
must also be airtight. Moreover, they must
be well closed and they must be made
from easy-to-use materials that are
suitable for deep freeze usage.
• Frozen food must be used immediately
after they are thawed and they should
never be re-frozen.
• Please observe the following instructions
to obtain the best results.
1. Do not freeze too large quantities of
food at one time. The quality of the food is
best preserved when it is frozen right
through to the core as quickly as possible.
2. Placing warm food into the freezer
compartment causes the cooling system
to operate continuously until the food is
frozen solid.
3. Take special care not to mix already
frozen food and fresh food.
Recommendations for preservation
of frozen food
• Prepacked commercially frozen food
should be stored in accordance with the
frozen food manufacturer's instructions for
a ( 4 star) frozen food storage
compartment.
• To ensure that the high quality achieved
by the frozen food manufacturer and the
food retailer is maintained, the following
should be remembered:
1. Put packages in the freezer as quickly
as possible after purchase.
2. Ensure that contents are labeled
and dated.
3. Do not exceed "Use By", "Best Before"
dates on the packaging.
Defrosting
The freezer compartment defrosts
automatically.
Placing the food
Fridge
compartment
shelves
Food in pans, covered
plates and closed containers
Freezer
compartment
shelves
Various frozen food such
vegetables and etc.
Fridge
compartment
door shelves
Small and packaged food or
drinks (such as milk,
fruit juice and beer
Freshzone
compartment
Delicatessen products
(cheese, butter, salami
and etc.)
Egg tray Egg
Crisper Vegetables and fruits
Deep-freeze information
Food must be frozen as rapidly as possible
when they are put in a refrigerator in order to
keep them in good quality.
It is possible to keep the food for a long time
only at -18°C or lower temperatures.
You can keep the freshness of food for many
months (at -18°C or lower temperatures in
the deep freeze).
EN11
WARNING!
•
according to the family’s daily or meal
based consumption needs.
•
airtight manner to prevent them from
drying even if they are going to be kept
for a short time.
• Materials necessary for packaging:
• Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
• Pen
Materials to be used for packaging
resistant to cold, humidity, odor,
oils and acids.
allowed to come in contact with the
previously frozen items to prevent their
partial thawing.
Frozen food must be used immediately
after they are thawed and they should
never be re-frozen.
Making ice
(This feature is optional)
Fill the ice container with water and place
it into the freezer compartment.
Your ice will be ready approximately
in two hours.
You can remove the ice in the ice container
by removing it from the freezer
and twisting it.
Ice container
(This feature is optional)
• Remove the ice container from
the freezer compartment.
• Fill the ice container with water.
• Place the ice container in the freezer
compartment. About two hours later,
the ice is ready.
• Remove the ice container from
the freezer compartment and bend it over
the service plate. Ice cubes will easily
fall down to the service plate.
Twist Ice – matic
(This feature is optional)
• Remove the water tank by rotating it to
the left.
• Open the water tank cover by turning it
and add water to the water tank up to the
lower part of the water tank cover.
• Place the water tank on its place as
have it seated by rotating it on the
direction of the arrow. Water shall be
poured down to the icebank.
• When ice has formed, rotate icebank
knob in the direction of the arrow to allow
that the ice is dropped down to
the ice drawer.
• Take the ice cubes by pulling
ice drawer out.
• Pull the front face towards you in order to
wash the icebank, and put it on the slides
on the interior area and push it to its place
in order to replace it.
• Pull the twist icematic unit towards you
in order to remove the unit, and put it on
the slides on the ceiling and push it to its
place in order to replace it.
EN12
Fan
Fan is designed to ensure homogeneous
distribution and circulation of the cold air
inside your refrigerator.Operation time of
the fan may vary depending on the
properties of your product.
While the fan works only with the
compressor in some products, the control
system determines its operation time
in some products in accordance with
the cooling requirement.
Chiller compartment
(This feature is optional)
Use this compartment to store
delicatessen that shall be stored in a lower
temperature or meat products that you
will consume in a short time.
Chiller compartment is the coolest place
in your refrigerator where you can keep
under ideal storage conditions. Fruits
and vegetables should not be stored
in this compartment.(1)
Crisper
Crisper of the product is designed
specially to keep the vegetables fresh
without loosing their humidity. For this
around the crisper in general.(2)
2
1
6
Description and cleaning of odour lter:
(optional*)
Odour lter prevents enpleasant odour
build-up in your refrigerator.Pull the
cover into which the odour lter is
installed downwards from the front
section and remove as illustrated.
Leave the lter under sunlight for one
day.Filter will be cleaned during this
time.Install the lter back to its place.
Odour lter must be cleaned once in
a year.
Maintenance and cleaning
6
Never use gasoline, benzene or similar
substances for cleaning purposes.
We recommend that you unplug the
appliance before cleaning.
Never use any sharp abrasive
instrument, soap, household cleaner,
detergent and wax polish for cleaning.
Use lukewarm water to clean the
cabinet of your refrigerator and wipe
it dry.
Use a damp cloth wrung out in a
solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe
it dry.
Make sure that no water enters the
lamp housing and other electrical
items.
If your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food,
clean it and leave the door ajar.
Check door seals regularly to ensure
they are clean and free from food
particles.
To remove door racks, remove all the
contents and then simply push
the door rack upwards from the base.
Never use cleaning agents or water
that contain chlorine to clean the outer
surfaces and chromium coated parts of
the product. Chlorine causes corrosion
on such metal surfaces.
Do not use sharp, abrasive tools, soap,
household cleaning agents, detergents,
kerosene, fuel oil, varnish etc.
to prevent removal and deformation
of the prints on the plastic part.
Use lukewarm water and a soft cloth
for cleaning and then wipe it dry.
Protection of plastic surfaces
Do not put the liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the plastic
surfaces of your refrigerator. In case of
spilling or smearing oil on the plastic
surfaces, clean and rinse the relevant
part of the surface at once
with warm water.
EN13
EN14
Troubleshooting
7
Please review this list before calling the service. It will save your time and money.
This list includes frequent complaints that are not arising from defective workmanship
or material usage. Some of the features described here may not exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the socket
securely.
• The fuse of the socket which your refrigerator is connected to or the main fuse have
blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment
(MULTIZONE, COOL CONTROL and FLEXI ZONE).
• Door has been opened frequently. >>>Do not open and close the door of refrigerator
frequently.
• Ambient is very humid. >>>Do not install your refrigerator into highly humid places.
• Food containing liquid is stored in open containers. >>>Do not store food with liquid
content in open containers.
• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
• Compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator
has not been balanced yet. The refrigerator will start running approximately
after 6 minutes. Please call the service if the refrigerator does not startup at
the end of this period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• The refrigerator is not plugged into the socket. >>>Make sure that the plug is
• Temperature settings are not made correctly. >>>Select the suitable
temperature value.
• There is a power outage. >>>Refrigerator returns to normal operation
when the power restores.
The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in
the ambient temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.
EN15
7
• New product may be wider than the previous one. Larger refrigerators operate
for a longer period of time.
• The room temperature may be high. >>>It is normal that the product operates
for longer periods in hot ambient.
• The refrigerator might be plugged in recently or might be loaded with food.
>>>When the refrigerator is plugged in or loaded with food recently, it will take
longer for it to attain the set temperature. This is normal.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do not put
hot food into the refrigerator.
• Doors might be opened frequently or left ajar for a long time. >>>The warm air that
has entered into the refrigerator causes the refrigerator to run for longer periods.
Do not open the doors frequently.
• Freezer or fridge compartment door might be left ajar. >>>Check if the doors
are closed completely.
• The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly
seated. >>>Clean or replace the seal. Damaged/broken seal causes the refrigerator
to run for a longer period of time in order to maintain the current temperature.
• The fridge temperature is adjusted to a very low value. >>>Adjust the fridge
temperature to a warmer degree and check.
Food kept in the fridge compartment drawers is frozen.
• The freezer temperature is adjusted to a very low value. >>>Adjust the freezer
temperature to a warmer degree and check.
• The fridge temperature is adjusted to a very high value. >>>Adjust the fridge
temperature to a lower value and check.
Temperature in the fridge or freezer is very high.
• The fridge temperature is adjusted to a very high value. >>>Fridge compartment
temperatures of the fridge or freezer and wait until the relevant compartments attain
• Doors are opened frequently or left ajar for a long time. >>>Do not open the doors
frequently.
• Door is ajar. >>>Close the door completely.
• The refrigerator is plugged in or loaded with food recently. >>>This is normal.
When the refrigerator is plugged in or loaded with food recently, it will take longer
for it to attain the set temperature.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do not put
hot food into the refrigerator.
EN16
7
Vibrations or noise.
•
refrigerator. It is normal and not a fault.
• Fans are used in order to cool the refrigerator. It is normal and not a fault.
The door is not closing.
•
to carry the refrigerator, and level.
• The items put onto the refrigerator may cause noise. >>>Remove the items on top of
the refrigerator.
• Food packages are preventing the door from closing. >>>Replace the packages
that are obstructing the door.
•
the refrigerator.
•
carry the refrigerator.
Bad odour inside the refrigerator.
• No regular cleaning is performed. >>>Clean the inside of the refrigerator regularly
with a sponge, lukewarm water or carbonate dissolved in water.
•
• Food is put into the refrigerator in uncovered containers. >>>Keep the food in closed
containers. Microorganisms spreading out from uncovered containers can cause
unpleasant odours.
• Remove the foods that have expired best before dates and spoiled from
the refrigerator.
Humidity occurs on the outside of the refrigerator or between the doors.
• There might be humidity in the air; this is quite normal in humid weather.
When the humidity is less, condensation will disappear.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a fault.
• Doors are opened frequently or left ajar for a long time. >>>Do not open
the doors frequently. Close them if they are open.
• Door is ajar. >>>Close the door completely.
Crispers are stuck.
• The food is touching the ceiling of the drawer. >>>Rearrange food in the drawer.
Whistle comes from the refrigerator.
Dear Customer,
Your Voltas.Beko Refrigerator is covered for a comprehensive warranty of 2 years from date of purchase
and additional 10 years warranty on compressor (2 Years Standard + 10 Years extended only on compressor)
irrespective of whether product is in use or not.
Warranty conditions:
• Warranty covers repair or replacement of functional spare parts if needed as a result of faulty
material, defective components or manufacturing defect to make the unit functional and does
not entitle replacement or refund of entire unit, or refund of money. However,any civil,
plumbing or electrical addition / alteration to install, shift the product will be within the scope
of the customer.
• The Company will make their best of eorts to repair or the required parts as and when
required in the best possible time, but will not be bound for repairs within a specied
period of time.
• Any breakage of part, component due to customer handling or accessories external to
the unit will not be in the scope of this warranty.
• Warranty is personal to the original purchaser / customer and is not transferable.
• Customer must produce proof of purchase like original bill/ invoice of the product as and
when required by the service or company personnel. Warranty card alone as proof of
purchase will not make customer eligible for warranty.
• The warranty shall not be applicable if the product has been used for non-residential or
commercial purpose.
• The Company shall not be liable for indirect, incidental, punitive, exemplary, consequential or
damage or loss (including loss of prots,use,goodwill) arising from or related to this warranty.
• In case the warranty obligation could not be met due to any condition beyond our control,
commercial settlement will be done considering the depreciation value of the product,
based on the purchase date. The Company’s decision in this regard shall be nal
and conclusive.
• This Warranty becomes void if there is any unauthorized repair,tampering, alteration,
modication, misuse or damage to the Product.
• Warranty shall not be applicable in case of use of faulty stabilizer or in case of power
surge/uctuations.
• Repairs required due to corrosion or rust or leaks due to corrosive environment shall not be
covered by this Warranty.
• Terms of this Warranty shall not apply in case the product serial number is removed
or defaced.
• This Warranty is not applicable to any defects and damages arising from force majeure
conditions, accident, negligence, misuse, lack of proper care or handling and operation.
•
•
•
•
•
•
•
5775351100/AA
EN
Voltas Beko Customer Care Number : 981899 4444 / 1860 599 4444
SMS <VB> 56677
Customer Care Mail ID : wecare@voltasbeko.com
Website : www.voltasbeko.com
Facebook: Voltasbeko
Twitter : Voltasbeko
Voltbek Home Appliances Private Limited
Voltas House ‘A’, Dr. Babasaheb Ambedkar Road,
Chinckpokli, Mumbai – 400 033
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