TCL Sweeva 6500 User manual

6000/6500

EN
Sweeva 6000/6500 User Manual
Thank you for purchasing this product.
Please read the user manual carefully before use,
and keep it properly.
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EN
Sweeva 6000/6500
User Manual
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09
13
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Contents
1. Safety Instructions
08
2. Package Information
4. Installation Instructions
5. APP Download and
Network Operation (Optional)
6. Operating Instructions
Operational instructions
Safety precautions
About child safety
About the battery
Scope of use
Disclaimers
3. Product Description
Button light interaction
Introduction of main modules
26
8. Exceptions and Self-check
28
9. List of Faults
29
10. Technical Specifications
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7. Daily Maintenance
Clean the dust box
Clean the rolling brush
Clean the side brush
Clean the universal wheel
Clean the charging electrode
Clean up the dust channel
Replace the dust bag
Clean the sensor
16 11. Environmental
Statement (Optional)
30

EN
Thank you for choosing Sweeva 6000/6500 intelligent robot vacuum.
We hope our product can bring about a better life for you!
If you have any questions about the product during use,
please call our service hotline: [phone]
Please pay attention to the following basic safety precautions before using the product:
1. Read the user manual carefully and follow the instructions in the user annual when using the product.
2. Keep the user manual well for future reference.
3. If you need to transfer the product to a third party, please attach the user manual along with the product.
4. Appliances that are obviously damaged must not be operated.
5. Any operation not in conformity to the instructions in the user manual may result in serious personal injury or damage to the
product itself.
6. If the user manual is missing, please contact your local dealer or call the after-sales service department to obtain an
electronic user manual.
Due to the constant improvement of the product, the actual product shall prevail. Our company
reserves the right to update the product.
Website: www.tcl.com
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EN
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Safety Instructions
Scope of use
Safety precautions
Read the user manual carefully and use the product in accordance with the instructions in the manual to avoid damage due to
improper operation.
This product can only be used indoors for the cleaning of wooden floors, ceramic tiles and short-staple carpets. and can not be
used on glass surfaces, water or reflective surfaces.
Do not use the product in high - temperature, humid, flammable, explosive or corrosive environments.
To prevent the product from falling accidentally, do not use this product in a suspended place without a protective fence, which
may result in personal injury.
WARNING—This product contains a UV-C emitter that can not be replaced, do not stare at the lamp.
To turn on/off the UVC function, open the TCL Home app and toggle the on/off switch on the product’s control page.
Never expose skin or eyes directly to UVC LED for risk of injury. Should you believe the UVC is not functioning properly or is exposed
from any side other than the underside of the vacuum, please contact support immediately using the “Support” tab inside the
app. UVC will turn off automatically if the robot detects it has been removed from the floor/flat down/normal operating position.
Improper use of the machine or damage to the housing may cause UV-C leakage. Even small doses of UV-C radiation can cause
damage to the eyes and skin.
Before removing the safety protection accessories of t he UV-C lamp, please make sure that the power of the product
is disconnected.
This product can only adopt the adapter, battery and charging dock provided. Failure to do so may result in damage to the
product. The user shall not replace the battery without authorization.
If the main machine and accessories of this product are found to be damaged, please contact our service technicians for
repair. Except for the service technicians designated or authorized by our company, no one may disassemble, repair
or modify this product.
Prevent the suction of water, oil or other liquids, which may damage the sweeper.
Do not use this product to suck in sharp objects (e.g. shattered glass and nails) for fear of damage to the product.

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Safety precautions
About child safety
Safety Instructions
Prevent clothing or any part of your body (hair, fingers, etc.) from getting caught in the brush or wheel of the sweeper. Failure to do
so may result in personal injury.
Unplug the product before maintenance. Do not touch the power plug or the product when your hands are wet, as this may result
in electrical shock.
A damaged power cord shall be replaced by the manufacturer, its service department or a similar professional to avoid danger.
Unplug the charging dock if it remains unused for a long time.
Appliances that are obviously damaged must not be operated.
Before use, remove fragile objects, and arrange scattered wires on the floor for fear of affecting the normal operation of the
sweeper.
The charging dock and self-emptying dustbin shall be placed against the wall and on a flat floor. When the product is working,
removal of the charging dock or self-emptying dustbin will affect the normal recharging of the machine.
Children under the age of 8 are not allowed to use this product. Persons with physical, sensory or intellectual disabilities or lack of
relevant experience/knowledge cannot use the machine unless under supervision, operating instructions or awareness of the
danger.
Children are not allowed to play with the machine or clean/repair the machine unless under supervision.
Children are not allowed to play with the product's packaging bag for fear of suffocation.

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Under any of the following circumstances, the product will be excluded from the scope of free warranty, but paid repair can be
provided:
Safety Instructions
About the battery
Disclaimers
Only the batteries provided by the manufacturer are applicable to the product.
The battery shall be removed when the product is discarded.
Steps to remove the battery:
A. Make sure to disconnect the power of the machine when removing the battery;
B. Use a screwdriver to remove the bottom screws, and then remove the front bumper and middle shell in turn;
C. Take out the motherboard and the battery cover;
D. Unplug the connection line between the battery and the robot vacuum;
E. Remove the battery.
This appliance contains batteries that are only replaceable by skilled persons. If you need to replace the battery of the robot
vacuum, please contact our after-sales service department. Use of wrong batteries may cause a safety accident.
Do not damage the battery during disassembly for fear of short circuit or battery leakage. If the battery leaks, prevent the contact
of the liquid with the skin or clothing. Immediately wipe it with a dry cloth and send it to the recycling station or the designated
maintenance point. Do not discard it randomly.
Please properly dispose of the old battery of the product. The battery contains hazardous substances harmful to the environment.
Please follow the local environmental regulations and send them to the designated recycling site.
This appliance contains batteries that are only replaceable by skilled persons.
A. Damage due to the user’s failure to operate the product in strict accordance with our user manual or due to improper storage;
B. The machine or parts have exceeded the free warranty period;
C. Damage due to disassembly by those other than the maintenance personnel of our company or authorized by our company;
D. A valid purchase voucher number cannot be provided;

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Disclaimers
Note: Our company provides a warranty for the product in accordance with the “National New Regulations on Warranty”. For details,
please check the warranty card for the product.
Safety Instructions
E. The product model on the warranty card does not match that of the product to be repaired or is altered;
F. Damage caused by irresistible factors such as natural disasters;
G. Product failure or damage caused by unexpected factors or man-made causes (including operational errors, liquid ingress,
improper plugging/unplugging, scratching, handling, bumping, input of inappropriate voltage, etc.).
FCC STATEMENT
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
2. any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be deter-
mined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the follow-
ing measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect
the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experi-
enced radio/TV technician for help. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between
the radiator & your body

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Package Information
EN
Charging dock × 1 + Power adapter × 1
(Sweeva 6000)
Self-Emptying Dustbin × 1 + dust bag × 3
（Sweeva 6500）
Main machine
Side brush × 2 User manual × 1 Cleaning brush × 1 Filter × 1
The number of accessories does not cover the filter and battery of the main machine.
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Product Description
EN
Button light interaction
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Cleaning/Switch button
• Press and hold for 3 seconds to turn on/off the machine.
• Press once to start cleaning.
Recharging button
• Press once to return for recharging.
• Press and hold for 15 seconds to restore factory settings.
Recharging button + Cleaning/Switch button
• Press and hold the two buttons simultaneously for 3 seconds
to enter the network configuration mode.
Light Status
• Solid blue light: standby(normal battery level).
• Solid orange light: standby(low battery).
• Blue light breathing: return for charging.
• Orange light breathing: charging/startup at low battery.
• Blue light flashing: connect to Wi-Fi.
• Red light flashing: error or fault.
Main machine

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Product Description
Button light interaction
Charging Dock (Sweeva 6000)
Charging dock indicator
Normally on: When the main machine is not connected to the charging dock.
Off: Power off or the main machine and the charging dock are correctly connected.
Self-Emptying Dustbin (Sweeva 6500)
Self-Emptying dustbin indicator
Solid white light: When the main machine is not connected to the self-emptying
dustbin.
White light off: The main machine and the self-emptying dustbin are correctly connected.
Solid red light: The dust bag is not in place.
Red light flashing: Abnormal state.

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Introduction of Main Modules
Product Description
Charging pole pieces
Dust box release button
Dust collection port
Filter opening
Anti-drop sensor
Side brush Charging electrode
Caster
UV-C lamp
Rolling brush
Rolling brush
protective cover
Wheel
Recharging
sensor
Along-the-wall
sensor Front bumper
Recharging sensor
Radar
Front cover
Middle shell
Button
Dust box
opening
Filter
opening
Dust box Filter
Warning: Take care to avoid direct exposure to human eyes with the UV-C lamp. Improper
use of the machine or damage to the housing may cause UV-C leakage.

Top cover
Open the top cover
to put in/take out
the dust bag.
Dust bag
compartment
Fan filter
Dust bag handle
Dust bag
Recharging and
self-emptying
sensor Charging
and self-emptying
sensing
Vacuum button
Vacuum the garbage
in the main machine
into the dust bag
through the vacuum
button.
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Introduction of Main Modules
Product Description

EN
Installation Instructions
① Installation and placement of Sweeva 6000 charging dock
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Connect the charging dock with the power adapter, and
be sure to organize the adapter cable to prevent the robot
vacuum from being entangled during cleaning.
Place the charging dock against and perpendicular to the
wall on a level, hard floor, without obstacles within 1.5m in
front and 0.5m on the left and right.
Note:
Install the charging dock in a position where the robot
vacuum can easily reach. It is recommended to place the
charging dock against the wall on a level, hard floor, not on
the carpet.
Always keep the charging dock powered on, otherwise the
robot vacuum will not automatically return.
To ensure normal charging, please do not move the
charging dock frequently. After the location of the robot
vacuum is changed, the robot vacuum may regenerate a
map due to failure to relocate (for details, please refer to
this Manual > Operating I nstructions > Map Management).
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② Installation and placement of Sweeva 6500 self-emptying dustbin
Installation Instructions
EN
③ Remove the protective strip ④ Install the side brush
Before use, remove the protective strips on both sides of
the front bumper.
Side brush installation: align with the holes and press gently
to fix the side brush on the machine.
Place the self-emptying dustbin against and perpendicular
to the wall on a level, hard floor, then insert the power plug
into the socket that meets the requirements and turn on
the power.
Place the charging dock against and perpendicular to the
wall on a level, hard floor, without obstacles within 1.5m in
front and 0.5m on the left and right.

Installation Instructions
EN
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⑤ Startup and charging
For initial use, press and hold the “ ” button for 3 seconds
to turn on the machine.
The main machine needs to be fully charged (approxi-
mately 4 hours) to ensure normal operation.
Manually place the robot vacuum on the self-emptying
dustbin and aim it at the charging port. When the white
indicator light of the charging dock goes out, charging will
start.
NOTE:
The color of the power indicator indicates the
battery level:
Blue light: ≥15%
Orange light: ＜15%
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APP Download and Network Operation (Optional)
Search for “TCL Home” in the mobile app store to download
the APP.
① Download
Open the APP, create a new account, and follow the
operation instructions in the App.
Press and hold the button and the button simultane-
ously until a voice prompt is heard, then the indicator light
flashes slowly in blue, and the machine enters the pairing
state.
② Reset the network
③ Add a device
Before setting the Wi-Fi, please make sure that the main
machine and Wi-Fi network meet the following requirements.
A. Main machine:
The battery level of the main machine is greater than 20%
or the main machine is placed on the charging dock.
B. Wi-Fi network:
Use the correct wireless network password.
Do not use a VPN (Virtual Private Network) or proxy server.
The Wi-Fi router supports 802.11b/g/n and IPv4 protocols.
The router frequency band is 2.4GHz or a dual-band router
that supports the 2.4GHz frequency band is used. The main
machine does not support the 5GHz frequency band.
If the main machine cannot be connected in the 2.4/5GHz
dual-band Wi-Fi network, please switch to the 2.4GHz
network for Wi-Fi settings. After the setting is completed,
you can switch back.
When connecting to a hidden network, please make sure to
enter the correct network name - SSID (case sensitive) and
connect to a 2.4GHz wireless network.
When using a wireless extender/repeater, please make
sure that the network name (SSID) and password are the
same as that of the main network.
Set the firewall and port of the Wi-Fi router to allow the
main machine to connect to the APP server.
Network security requirements:
Use a WPA or WPA2 network encrypted with TKIP, PSK,
AES/CCMP.
③ Add a device
Indicator light:
Blue light flashing slowly: wait for
connection
Blue light flashing quickly: Wi-Fi
connection in progress
Blue light normally on: Wi-Fi connected

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EN
APP Download and Network Operation (Optional)
If you cannot use your smart phone to control the main machine, please try the following solutions. If the problem persists, please
contact our customer service personnel in time.
Wi-Fi connection failure
• Check whether the router is connected to the network.
• Contact the network operator to find out whether there are any network
connection problems.
• Check whether the network name and password have been changed.
• If necessary, reset the Wi-Fi connection. Please refer to the “Operating
Instructions>Use of the Main Machine>Reset Wi-Fi Connection” in this manual.
• Establish Wi-Fi connection with the main machine. Please refer to “Use App
to Control the Main Machine” in this manual.
• If necessary, reset the Wi-Fi connection. Please refer to the “Operating
Instructions>Use of the Main Machine>Reset Wi-Fi Connection” in this manual.
If other operations are triggered in the networking process, the indicator light will change, and the device will still maintain the
network configuration state.
If the connection between the mobile phone and the robot vacuum fails, you can reset the Wi-Fi again to enter the network
configuration mode, and add the device again.
Due to version upgrades and updates, please follow the APP internal guide for actual operation.
Wi-Fi status
indicator
Blue light
normally on
Blue light
flashing quickly
Blue light
flashing slowly
The main machine is
connected to the router, but
cannot be connected to the
network.
The main machine cannot
be connected to the
wireless router.
The Wi-Fi connection has
been reset or has not been
set before.
Cause Solution

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EN
Operating Instructions
Press and hold the button for 3 seconds to turn on the
machine.
Press and hold the button for 3 seconds to turn off the
machine.
Power on/off
Press the button to start the automatic cleaning mode.
After starting, the robot vacuum will leave the charging dock,
automatically scan to generate a map, intelligently deter-
mine its cleaning path, and divide the space into multiple
zones. The cleaning path will be planned along the wall, and
then the robot vacuum will conduct cleaning back and forth
in a “bow” shape to complete the cleaning of each zone one
by one.
Start cleaning
Start cleaning
If the battery is too low, the cleaning cannot be started,
please charge first and then start the cleaning.
Before cleaning, all cables on the floor shall be organized to
avoid power interruption or damage to items caused by
pulling the power cord during cleaning.
In automatic cleaning mode, if the set cleaning time is less
than 10 minutes, it will conduct cleaning twice by default.
Do not move the charging dock during cleaning, and make
sure that the charging dock is powered on, otherwise the
robot vacuum may not be able to return for charging.