TCP CRI1100RADC User manual

TCP Smart Wi-Fi
conservatory radiator
Digital electric radiator with thermal uid
and Wi-Fi inside module
INSTRUCTION
& INSTALLATION GUIDE
EN

2
Safety precautions
Children under 3 years of age should be kept out of reach of the appliance
unless continuously supervised. Children from the age of 3 years to 8
years should only switch the appliance on/off when it has been placed
or installed in its normal intended use position and when they have been
given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children from 3 years of age to
8 years of age should not plug in, adjust or clean the appliance or carry out
maintenance operations.
This appliance can be used by children aged from 8 years and above
and persons with reduced physical sensory or mental capabilities or lack
of experience and knowledge if they are supervised or have been given
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children should not play with the appliance. Cleaning
and user maintenance should not be carried out by children without
supervision. Children must be supervised at all times to ensure that they
do not interfere with the product.
This product is lled with a precise amount of special oil that does not
need any maintenance. Any repairs requiring the opening of the oil tank
must only be done by an competent professional or TCP Smart after-
sales service personnel, who should also be notied should an oil leak be
noticed.
The regulations on discarding oil when the heater is disposed of must
be observed. If the power cable is damaged, it must be replaced by the
manufacturer, its after-sales service or authorized personnel in order to
avoid any damage. The heating appliance must not be placed immediately
below a socket outlet.
CAUTION - Some parts of this product may become very hot
and cause burns. Particular care should be taken when children
and vulnerable persons are present.
DO NOT COVER - To avoid overheating, do not cover the
heating appliance. Do not dry clothes or towels on the heater
nor leave fabrics, magazines, spray cans, volatile substances or
similar objects within 250mm of the heater.

3
Contents
1. TCP Smart Technical Specications.................................................................................................4
2. Installation precautions .....................................................................................................................4
3. TCP Smart radiator Installation.........................................................................................................5
3.1. Mounting....................................................................................................................................5
3.2. Fixing the supports...................................................................................................................5
3.3. Template measurements per model ........................................................................................6
4. TCP Smart radiator Information & Instructions.................................................................................6
4.1. Touchpad...................................................................................................................................6
4.2. Screen.......................................................................................................................................7
4.3. Turn On and Off................... ......................................................................................................7
4.4. Submenu conguration ............................................................................................................8
4.5. Locking touchpad.....................................................................................................................9
4.6. Selecting MANUAL, AUTOMATIC or PILOTE WIRE ................................................................9
4.7. Advance features of the TCP Smart radiator .........................................................................12
4.8. Wi-Fi pairing............................................................................................................................12
5. Maintenance & Cleaning..................................................................................................................13
6. Guarantee..........................................................................................................................................14
7. Information requirements for Erp Directive. Commission Regulation (EU) 2015/1188....................15
EN

4
1. TCP Smart Technical Specifications
MODEL CRI1100RADC CRI1300RADC CRI1500RADC
No. Elements 11 13 15
DIMENSIONS
Width (mm) 980 1,140 1,300
Height (mm) 420 420 420
Depth (mm) 95 95 95
Installed Depth (mm) 120 120 120
MECHANICAL CHARACTERISTICS
Armoured steel
heating element
High purity aluminium
Thermal uid
Fireproof PC/ABS
panel with keypad
Fireproof left side
cover PC/ABS
Weight (kg) 18.5 20.5 23
Finish White RAL 9010
ELECTRICAL CHARACTERISTICS
Nominal Power (W) 1,100 1,300 1,500
Voltage (V) 230 V ~ 230 V ~ 230 V ~
Current (A) 4.8 5.7 6.6
INSTALLATION & PROTECTION
Template &
Installation Kit
Safety thermostat
2. Installation precautions
Before switching on the product, please read the “Installation & Safety Precautions” in detail rst to
ensure the correct operation of the product. The product is designed for household or residential
use. You are advised to have the product installed by an authorized professional installer. Make sure
the product is properly connected to 230V and is earthed.

5
In bathrooms, the product must never be installed in such a way that the control panel may be
touched by someone in the bathtub or having a shower. The control panel should be located at least
600 mm distance from any wet areas.
3. TCP Smart radiator Installation
3.1. Mounting
The product works by means of natural air convection
(Figure 1). In order to achieve optimal functioning
and an even distribution of heat, the lower part of the
product, once mounted on the wall, must be at least
10-12cm from the oor, and 30cm at the most. As for
the sides and above, a minimum distance of between
10-12cm must be left from any wall or brickwork in
order for it to function correctly (Figure 2).
3.2. Fixing the supports
Inside the packaging you will nd a xing kit. Please nd the instructions below:
1. Choose the right part of
the wall.
2. Place the mounting stencil
on the wall, marking the places
for the holes.
3. Remove the stencil and
make the holes in the wall.
4. Fix the supports using the
plugs and screws provided,
or others suitable for the wall
type.
5. Check the correct position-
ing of the lower support.
6. Align the product with the
top supports.
7. Place the product in the
supports.
Minimu m
10 cm.

6
3.3. Template measurements per model
110 0RADC 1300RADC
720 mm
364 mm
505 mm
225 mm
400 mm
880 mm
444 mm
505 mm
225 mm
1500RADC
400 mm
880 mm
444 mm
505 mm
225 mm
4. TCP Smart radiator Information & Instructions
4.1. Touchpad
Settings / Back
ON/OFF / Confirm
Decrease temperature / Move down
Increase temperature / Move up
Manual mode/ Automatic mode

7
4.2. Screen
1
9
3
4
5
6
713
2
10
11
12
14
8
1Selected temperature
2Current time and day
3Heating element on
4Comfort mode
5Eco mode
6Anti-Frost mode
7Locked keypad
8Manual mode
9Automatic mode
10 Pre-program mode
11 Hourly programming
12 Wi-Fi connection
indicator
13 Open Windows indicator
14 Energy consumption
indicator
4.3. Turn On and Off
To turn the product on press the button once. To turn off press the button again. When you
turn the product on for the rst time, it will ask you to set the date and time. Use the buttons to
select the correct time and press the button to conrm. Then use the buttons to select the
correct minutes and press . Use the buttons again to select the correct day and press the
button to conrm.

8
4.4. Submenu configuration
Press the button to access the conguration menu. Then use the buttons to navigate to
settings. Press the button to access.
4.4.1. Set the day and time
To set the day or time select the CLOCK option.
Use the buttons to select the correct time and press the button to conrm. Then use the
buttons to select the correct minutes and press the button to conrm. Then use the
buttons to select the correct day and press the button to conrm.
4.4.2. Adjust brightness
This function allows you to adjust the brightness when the product is on or in standby. To adjust
the brightness, select BACKLIGHT. With the buttons you can turn the brightness up or down.
Press the button to conrm.
4.4.3. Language
This function allows you to change the language of the product. To change the language, select
LANGUAGE. Use the buttons to select the correct one and press .
4.4.4. Firmware
This option displays the current software version and the release date. To see this press the
FIRMWARE option.

9
4.5. Locking touchpad
To lock the keypad, press and hold the buttons together for 3 seconds. The symbol will
appear to the right of the screen.To unlock the keypad, press and hold th buttons together for
3 seconds. The symbol will disappear from the right of the screen.
4.6. Selecting Manual, Automatic or Pilot Wire* (*Not available on this product)
To select MANUAL, AUTO, PRE-PROGRAMMING or PILOT WIRE, access the programming menu
by pressing the button.
MODE – allows you to select between MANUAL or AUTOMATIC mode.
PRE-PROGRAMS – allows you to select one of the 4 default programming schedules.
USER PROGRAM – allows you to edit or create programming.
PILOT WIRE – allow external control of the product via the pilot wire (not available on this product).
4.6.1. MANUAL mode
When Manual mode is selected, the screen will show: the temperature, the manual icon , the
comfort/eco/anti-frost icon, consumption indicator and time and day of the week.
In Manual mode you can choose a temperature and the corresponding icon will be displayed on the
screen according to the ranges set in the table below:
COMFORT 19 - 30 oC
ECO 7.5 – 18.5 oC
ANTI-FROST 7 oC

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To adjust the temperature, use the buttons to increase or decrease the temperature respectively.
When the room temperature is lower than the temperature marked on the radiator, the product will
display a symbol in the upper left of the screen.
4.6.2 AUTOMATIC mode
When automatic mode is selected, the programming already established in the product will be
activated. You can choose between the four pre-installed schedules in your TCP Smart product:
PRE-PROGRAM 1
012345678910 11 12 13 14 15 16 17 18 19 20 21 22 23
Mon-
Fri
Sat-
Sun
PRE-PROGRAM 2
012345678910 11 12 13 14 15 16 17 18 19 20 21 22 23
Mon-
Fri
Sat-
Sun
PRE-PROGRAM 3
012345678910 11 12 13 14 15 16 17 18 19 20 21 22 23
Mon-
Sun
PRE-PROGRAM 4
012345678910 11 12 13 14 15 16 17 18 19 20 21 22 23
Mon-
Fri
Sat-
Sun
COMFORT ECO OFF

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If you want to create your own programming:
STEP 1
1. Select COMFORT:
Temperature between: 19 – 30°C
Use the buttons to adjust the temperature.
Press to conrm.
2. Select ECO:
Temperature between: 7.5 – 18.5°C
Use the buttons to adjust the temperature.
Press to conrm.
3. Select ANTIFROST or OFF:
Between: 7°C – OFF
Use the buttons to adjust the temperature.
Press to conrm.
STEP 2
1. Select the days:
You can select the days to include in programming by a
short press on the button.
The days marked must be highlighted by a box.
Use the buttons to move between the days.
Press after day 7 to go to the next step.
STEP 3
1. Select the programming mode for the hours:
Use the buttons to move between the hours. Select
a programming mode (COMFORT / ECO / ANTI-FROST)
for each hour using the button. One press will select
COMFORT, another press for ECO and a third press se-
lects ANTI-FROST.
a. In the top right it will indicate which hour you are pro-
gramming.
b. In the left side it will show you the days selected.
c. The programming bar will show.
I. COMFORT mode: 2 lled squares
II. ECO mode: bottom lled square
III. ANTI-FROST/OFF mode: 2 empty squares
Once you have programmed a mode for every hour, press
to conrm and save your programming

12
4.7. Advanced features of the TCP Smart radiator
The TCP Smart radiator includes four advanced functions. To activate or deactivate one of the
functions below, press the button to access the settings menu. Use the buttons to scroll
through the menu until you nd the POWER submenu. Press the button to access the submenu:
1. Open Windows
2. Balance
3. Adaptive mode
By accessing each of them, you can activate or deactivate its operation. Once selected, press the
button and use the buttons to activate or deactivate the function. Press the button once
more to conrm the option.
4.7.1. OPEN WINDOWS function
The TCP Smart radiator has the OPEN WINDOWS function activated as a default. This function
is activated when the sensor detects that there has been a temperature decrease of 4°C in a period
of 30 minutes. The OPEN WINDOWS mode is activated for two hours. When the OPEN WINDOWS
mode is active, the radiator will be in ANTI-FROST mode at 7ºC.
4.7.2. BALANCE function
The BALANCE submenu causes the product to work in Manual mode with a constant temperature of
19ºC. Once selected, the product returns to the main screen, with the temperature set at 19ºC and
the MANUAL function icon activated.
4.7.3. ADAPTATIVE mode
Adaptive mode allows the product to learn how long it will take to heat the room to your desired
temperature. It predicts the ideal time to activate the heating element to reach the temperature set,
at exactly the right time you programmed, saving you time, energy and money.
4.8. Wi-Fi pairing
The Wi-Fi submenu allows you to enable / disable the connection and perform pairing with a device.
Selecting the option “pair the product” will create its own network to which you can connect your
device. The following screen will show the data of the created network (NET) and the password (PIN)
for the product you want to pair.

13
When the device is connected to the radiator network, the following display will appear:
When the product has received the conguration from the mobile device, it will start processing and
display the following screen:
This screen indicates to the user that the product has processed the information received. After
displaying this screen for 2 seconds the product will restart.
5. Maintenance & Cleaning
The product does not require any type of maintenance. We recommend that all parts of the product
are kept clean (behind, underneath, upper ns, etc.). Do not use any abrasive product on the
aluminium. Clean it with a damp cloth and a pH neutral soap, and the control panel with a dry cloth.
European Directive 2012/19/UE
Under the European Directive 2012/19/UE on waste electrical and electronic equipment (WEEE), the
product cannot be disposed in the usual council bins and containers. They must be separated to optimize
the recovery and recycling of all of the components and materials and reducing the impact to human
health and the environment. The symbol of the container crossed out over a horizontal line is marked on
all of TCP Smart products to remind the consumer of the obligation to separate them on disposal. The
consumer should contact the local authority or original point of sale to learn more about the correct
disposal of this product.

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6. Guarantee
In this section, we hereby describe the guarantee conditions which the buyer acquires on buying a new TCP
Smart product. These conditions comply with all the rights construed in the national legislation in force, as
well as any additional rights and guarantees which are offered by TCP Smart.
6.1. Any incident that you might detect in your TCP Smart product can be sorted by the product seller or
quickly by the manufacturer. Please check https://www.tcpsmart.eu/faq/ for help and technical support.
TCP1100CW
11 EL. TCP CONS. RAD. 1,100W
750W
You will need to state the product reference (located on the label indicating product features), serial number,
proof of purchase and the type of incident at hand when contacting us so that we can check the guarantee.
In addition, please attach a copy of the product invoice.
6.2. TCP Smart guarantees that there are no material defects of design or manufacture at the time of original
acquisition and guarantees the aluminium for a period of 120 months (10 years) and 24 months (2 years) for
any electronic and electrical components.
6.3. If during the guarantee period, the product does not work correctly under normal use, and any design,
material or manufacturing defect is found, TCP Smart will repair or substitute the product as it may see t,
in accordance with the terms and conditions as follows:
6.3.1. The guarantee is only applicable if the original guarantee is issued by the seller and when the said
guarantee is lled in correctly including product reference, series number (marked on the product’s label
indicating technical features), purchase date and the seller’s stamp.
TCP Smart reserves the right to reject the guarantee service when this information has been removed or
modied after the original product purchase.
6.3.2. The guarantee only applies to those cases that concern material, design and manufacturing
defects, and under no circumstances covers damage to the product for the following reasons:
6.3.2.1 Incorrect use of the product, i.e. used for other purposes that are not construed as its normal
use or for not respecting the instructions of use and maintenance given by TCP Smart as well as incorrect
installation or use of the product that may not comply with the current technical standards of safety.
Corrosion caused by direct exposure to salt water is excluded from the guarantee. When the product is
installed no more than 200m from the coast the guarantee for damages caused by corrosion the period will
be reduced by 50%.
6.3.2.2 Any unauthorized repairs carried out by unauthorized technicians or opening of the product
by unauthorized people.
6.3.2.3 Any accidents that are deemed outside the control of TCP Smart, such as lightning, res,
oods, public disorders, etc.
6.3.3. Any repairs or substitutions that are included in this guarantee do not allow any additions or new

15
periods of guarantee.
6.3.4. Any repairs or substitutions covered under this guarantee must be parts that are functionally
equivalent. The defective parts or parts removed or replaced shall become the property of TCP Smart.
6.4. The technical service of TCP Smart will advise you if you need to buy any parts not covered under the
guarantee or out of guarantee.
6.5. This guarantee does not affect the buyer’s legal rights stipulated in the current national legislation, nor affects
those rights against the distributor or installer that could come forth in compliance with the purchase contract.
6.6. In the absence of a national legal legislation applicable, this guarantee shall prevail and may be construed
as the buyer’s only protection. TCP Smart, its ofces, distributors and installers may not be held responsible
for any accidental damage that emerges due to infringement of any rules implicitly related to this product.
7. Erp Directive Information requirements. Regulation (EU) 2015/1188
Item Symbol Unit CRI1100RADC CRI1300RADC CRI1500RADC
HEAT OUTPUT
Nominal heat output Pnom kW 1.1 1.3 1.5
Minimum heat output (indicative) Pmin kW N.A.* N.A.* N.A.*
Maximum continuous heat output Pmax,c kW 1.1 1.3 1.5
AUXILIARY ELECTRICITY CONSUMPTION
At nominal heat output elMAX kW 1.1 1.3 1.5
At minimum heat output elMIN kW 1.1 1.3 1.5
In standby mode elSB kW 0,0008 0,0008 0,0008
TYPE OF HEAT OUTPUT/ROOM TEMPERATURE CONTROL (SELECT ONE)
Single stage heat output and no room temperature control –––
Two or more manual stages, no room temperature control –––
With mechanic thermostat room temperature control –––
With electronic room temperature control –––
Electronic room temperature control plus day timer –––
Electronic room temperature control plus week timer
OTHER CONTROL OPTIONS (MULTIPLE SELECTIONS POSSIBLE)
Room temperature control, with presence detection –––
Room temperature control, with open window detection
With distance control option
With adaptive start control
With working time limitation
With black bulb sensor –––
SEASONAL SPACE HEATING ENERGY EFFICIENCY ηs39,0% 39,0% 39,0%
CONTACT DETAILS
Technical Consumer Products Ltd - Unit 1, Exchange Court, Cottingham Road, Corby, Northamptonshire NN17 1TY | [email protected]
*Not applicable

Technical Consumer Products Ltd
Unit 1, Exchange Court,
Cottingham Road, Corby,
Northamptonshire NN17 1TY
https://www.tcpsmart.eu/faq/
customerservice@tcpi.eu
TCP Smart cannot accept any responsibility for any errors in catalgoues, brochures and other printed materials. TCP Smart reserves
the right to alter its products without notice. This also applies to products already on order provided that such alterations can be made
without subsequent changes to specications already agreed. All trademarks in this material are the property of TCP Spmart. TCP Smart
and the TCP Smart logotypes are trademarks of Technical Consumer Products Ltd. All rights reserved.
IMTRWCMU-21V2
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2
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