TDS TDS TV User manual

May 2016
USER GUIDE
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CONTENTS
Equipment | 4
Connected-Home DVR/Standard Set-Top Box
Wireless Set-Top Box
Wireless Access Point
Remote Controls
Residential Gateway
Getting Started | 12
Turn TV On/Off
Programming Your Remote Control
Pairing Your Wireless Set-Top Box
Setting Up Parental Locks
TDS TV Basics | 20
The Main Menu
The Browse Panel
The Program Guide
Program Information
Recent Channels
Turning Off Screen Saver
Controlling Live TV
Watching a Locked Program
Recording TV Programs | 29
Record a Program
Customize Recordings
View a List of Recordings
Resolve Recording Conflicts
Restoring Overridden Recordings
Cancelling Scheduled Recordings
Watching Recorded Programs
Stopping a Recoreded Program
Erasing Recordings
Determining DVR Free Space
Remotely Managing Your DVR
TDS Companion App | 39
Download & Install
Pair Your Device to Your Set-Top Box
Use the Guide
Search the Guide
Create a Favorites List
Use as a Remote
Manage and Schedule Recordings
On-Demand Programming | 48
Accessing On Demand
Stop or Resume Rented Videos
Questions? Call 1-866-44-TDSTV or visit tdstv.com.

Pay-Per-View Events | 50
Purchasing a Pay-Per-View Event
Watching a Pay-Per-View Event
TDS TV Applications | 52
On-Screen Caller ID
On-Screen Voice Mail
Local Weather
System Settings | 54
Screen-Aspect Resolution
Closed Captioning
System Sound Effects
Changing Digital Audio Output
Troubleshooting | 56
High-Defintion Streams
Error Messages
Power Cycling Your Gateway
Power Cycling Your Set-Top Box
Emergency Alert System | 58
National Emergency
Local Emergency
FCC Required Information | Back Cover
Questions? Call 1-866-44-TDSTV or visit tdstv.com.

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CONNECTED-HOME DVR/STANDARD SET-TOP BOX
1. Power—Turns the set-top box/DVR on or places it in standby mode. (The green LED
indicates the set-top box is on. No LED indicates the set-top box is in standby mode.) To restart
the set-top box, press and hold this button for 10 seconds.
2. Model Number—Lists the model number of your set-top box, which varies.
3. Link—The LED indicates your network link status: solid green=set-top box is connected to
your network; no light=no network connection.
4. HD—The blue LED indicates the set-top is set to a resolution of 720p or 1080i.
5. Record —The red LED indicates a recording is in progress.
6. IR Sensor—Receives the infrared signal from the remote control.
7. Menu—Push to easily access the main TDS TV menu.
8. Arrow Keys—Use to navigate on-screen menus and services.
9. OK—Push to select on-screen items.
10. USB Port—Connects external USB devices for Personal Media Sharing purposes.
EQUIPMENT
Do not change or alter any of the equipment installed by TDS®.
To ensure your set-top box receives the latest software updates, keep it plugged in to a power source.
If your set-top box gets disconnected from power, it will take three to four minutes to reboot once
reconnected.
MAC Address
If you contact TDS TV technical support, they may need the MAC
address for your set-top box. This 12-character number is printed
on the label located on the bottom of your set-top box.
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Front View

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1. To Wall (Video In) —Connects the set-top box to in-house coaxial wiring, if applicable. (optional)
2. To TV (Video Out)—Connects the set-top box to TV via coaxial cable. Note: using the Video Out is
not recommended and should only be used when the television has no other input options. You
must set the channel on your TV to the channel designated by TDS (3 is default). To change this, go
to the MENU button or the LEFT arrow and scroll to Settings. Under General category, select RF output
channel.
3. Network—Connects the set-top box to the Ethernet (CAT-5) network at your home, if applicable.
4. eSATA Port—NOT used for TDS TV.
5. YPbPr—Connects the set-top box to the component video input (YPbPr) on the HDTV.
6. S-Video—Connects an S-Video cable to send an S-Video signal to your TV, VCR, or DVD player. This
signal is standard- definition but higher quality than other standard-definition TV connections.
7. Video Out —Connects to composite input on your HDTV or SDTV. Note: Two video output
connectors are provided. Typically, one output is connected to the TV, and the other output is used
to connect to a home-theater system, DVD recorder, or VCR.
8. Audio Out (L/R)—Connects RCA-type cables to Audio Out to send analog audio signals (left and
right) to a TV with stereo inputs or to a stereo amplifier. Note: Two video output connectors are
provided. Typically, one output is connected to the TV, and the other output is used to connect to a
home theater system, DVD recorder, or VCR.
9. Optical—Connects an optical cable to send a digital audio signal to a surround-sound set-top or
other digital audio device.
10. HDMI—Connects an HDMI™ cable to the HDTV to the HDMI port. HDMI supports both digital audio
and video.
11. USB Port—Connects external USB devices for using Personal Media Sharing purposes.
12. Power—Connects to the power outlet.
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Back View

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WIRELESS SET-TOP BOX
1. Power—Turns on the set-top-box/DVR or places it in standby mode. (The green LED indicates
the set-top box is on. No LED indicates the set-top box is in standby mode.) To restart the set-top box,
press and hold this button for 10 seconds.
2. Model Number—Lists the model number of your set-top box, which varies.
3. Signal Strength—The green light LED Indicates the strength of the wireless signal from the wireless
access point: five lights=excellent, 0 lights=no wireless connection, red light=lost signal.
4. Link— The LED indicates your network link status: solid green=set-top box is connected to your
network; no light=no network connection.
5. HD—The blue LED indicates the set-top is set to a resolution of 720p or 1080i.
6. Record—The red LED indicates a recording is in progress.
7. IR Sensor—Receives the infrared signal from the remote control.
8. Menu—Push to easily access the main TDS TV menu.
9. Arrow Keys—Use to navigate on-screen menus and services.
10. OK—Push to select on-screen items.
11. USB Port—Connects external USB devices for Personal Media Sharing purposes.
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1. Network—Connects the set-top box to the Ethernet (CAT-5) network at your home, if applicable.
This is used when Coaxial cable wiring is not an option.
2. PrPbY—Connects the set-top box to the component video input (YPbPr) on the HDTV.
3. Video Out—Connects to composite input on your HDTV or SDTV. Note: Two video output connectors
are provided. Typically, one output is connected to the TV, and the other output is used to connect
to a home-theater system, DVD recorder, or VCR.
4. Audio Out (L/R)—Connects RCA-type cables to Audio Out to send analog audio signals (left
and right) to a TV with stereo inputs or to a stereo amplifier. Note: Two video output connectors are
provided. Typically, one output is connected to the TV, and the other output is used to connect to
a home theater system, DVD recorder, or VCR.
5. HDMI—Connects an HDMI cable from the HDTV to the HDMI port. HDMI supports both digital audio
and video.
6. Optical—Connects an optical cable to send a digital audio signal to a surround-sound set-top
or other digital audio device.
7. Power—Connects to the power outlet using AC power adapter provided.
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Back View

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WIRELESS ACCESS POINT (WAP)
1. Signal—The green LED indicates the strength of the wireless
signal: five lights=excellent, 0 lights=no wireless connection,
red light=lost signal.
2. Power—The green LED Indicates the WAP is on.
3. WPS—Press to pair the WAP with a wireless set-top box.
4. Paired—Solid green LED indicates at least one wireless set-top
box is paired, blinking orange LED indicates a pairing is in prog-
ress, a flashing green LED indicates wireless activity is detected.
5. Link—LED indicates status: blinking green indicates traffic on
the residential gateway connection; solid green indicates an
Ethernet link to the residential gateway is detected; No light
indicates gateway is not connected.
1. Reset—DO NOT PRESS unless instructed by
TDS TV customer support.
2. CL/AP Switch—Always switch this toward AP.
3. Ethernet Port—Connects to the TDS TV residential gateway.
4. Power—Connects to the power outlet using the AC power
adapter provided.
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Front View
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Back View

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REMOTE CONTROLS
Note: Unless otherwise specified, in this document the term remote control (or remote) refers to the
Universal Remote Control provided with TDS TV, not your TV remote control or any other remote control.
There are two types of TDS TV remote controls: a Cisco remote control and a TDS remote control.
To determine which one you have, look for the logo at the bottom of the remote control.
Cisco Logo’d
Remote Control
Access Video-On-
Demand Store
Numeric Keys:
Enters channel
numbers, text, remote
codes, and parental
control PIN
Volume Control:
Viewing and
Browsing Buttons:
Access DVR
recordings
Access TDS TV
features
Program description
and original air date
Access Interactive
Program Guide
Displays last 5
channels viewed
Control Buttons:
Control recording
and DVR functions
Advance by day
through the Guide
DVR jump forward
or back
Device Buttons:
Power on/off for
devices programmed
to work with remote
Quick Key:
Access favorites list,
parental controls, and
closed captioning

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TDS Logo’d
Remote Control
Access Interactive
Program Guide
Program description
and original air date
Access on-screen
voice mail
Returns you to the
previous screen
Access DVR recordings
Power on/off for devices
programmed to work with remote
Device Buttons:
Viewing and
Browsing Buttons:
Access On-Demand Store
Access TDS TV main
menu and features
Advance by day through
the Guide
Navigate through
TDS TV menus with
arrow buttons
Displays last
5 channels viewed
Control Buttons:
Control recordings
and DVR (or other
device) functions
Quick Key:
Access favorites list,
parental controls, and
closed captioning
Numeric Keys:
Enters channel
numbers, text,
parental control
PIN, and voice
mail PIN
Functional Controls:
Adjust volume and
change channels

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RESIDENTIAL GATEWAY
The Residential Gateway connects your home to the TDS network and delivers your TDS TV and Internet
service. For information on setting up the Residential Gateway, refer to the “Welcome to TDS Broadband”
brochure that was supplied with the gateway.
For directions on power cycling the gateway, refer to the Troubleshooting section of this user guide.
1. Power—Green light indicates the residential gateway is connected to a power source.
2. PON Indicator-WAN Ethernet–Green light indicates Ethernet connectivity.
3. Internet—Green light indicates Internet connectivity.
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Getting Started
TURN TV ON/OFF
Your set-top box, network hardware, and TV should be connected and plugged in.
To turn TDS TV on:
1. Turn on your TV set.
2. Press the POWER button on your TDS TV remote control.
The green LED will light up when your set-top box is turned on. And, the LINK light on your set-top box
will glow solid green, indicating the set-top box is connected to the network. If the LINK light is not solid
green, check all the wires between the set-top box and Residential Gateway, ensuring they are secure.
And, make sure the Internet light on the gateway is green. If not, power cycle the gateway by unplug-
ging it for 10–30 seconds then plugging it back in. See the Troubleshooting section of this User Guide for
more details about power cycling. If that doesn’t help, contact TDS TV support for assistance at
1-866-44-TDSV (448-3788).
To turn TDS TV off:
1. Press the POWER button on your remote control. Your display goes black, audio turns off, and your set-
top box will go into standby mode.
2. Turn off your TV.
Note: After eight hours of inactivity, your set-top box automatically goes into standby mode, as indicat-
ed by the blue screen that appears on your TV set.
PROGRAMMING YOUR REMOTE CONTROL
The Universal Remote Control provided with your TDS TV service is pre-programmed to operate your
TDS TV set-top boxes. It can also be programmed to operate other devices such as your TV, DVD,
Home Theatre System, and VCR.
Note: Two different types of remote controls are provided with TDS TV (Cisco or TDS). To determine which
remote control(s) you have, look at the logo at the bottom of your remote control.
Directions for the CISCO Logo’d Remote Control
How to automatically search for TV and DVD codes
1. Turn on the device you want to assign to a mode button (TV or DVD).
2. Point the TDS TV remote at the device.
3. Press and hold the selected mode button (TV or DVD) and the OK button at the same time.

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4. Release both buttons. All mode buttons will blink twice.
5. Enter the programming code 9 2 2 using the keypad on the remote control. The mode
button you selected blinks twice to indicate a successful entry.
6. Point the remote toward the device and repeatedly press PLAY (don’t hold it) until the
device powers off.
7. Once powered off, press ENTER on your remote control to save the settings. The mode
button blinks three times indicating a successful entry.
How to automatically search for auxiliary devices
1. Turn on the device you want to assign to the AUX button.
2. Point the remote at the device.
3. Press and hold the AUX and OK buttons at the same time.
4. Release both the AUX and OK buttons. All the mode buttons blink twice.
5. Enter the programming code 9 2 2 using the numbers on the remote. The AUX button blinks
twice to indicate a successful entry.
6. Press the PLAY button, choose one of the following device categories. Use the numbers on
the remote, press the assigned number (1–4) based on the following list:
1 = VCR 2 = Receiver/Tuners
3 = Amplifiers 4 = Home Theatre System
7. Point the remote toward the device and repeatedly press PLAY (don’t hold it) until the device
powers off.
8. Once powered off, press ENTER on your remote control to save the settings. The mode button
blinks three times indicating a successful entry.
How to control power of multiple devices simultaneously
1. Press and hold the STB and OK buttons on the remote.
2. Release both buttons. All mode buttons blink twice.
3. Enter the programming code 9 7 7 using the numbers on the remote control. The STB button
blinks twice to indicate a successful entry.
4. For the first device, press the button of the device you want to program (TV, DVD, or AUX).
The device will blink twice. The press the STB button. The STB button will blink twice.
5. For the second device, press the applicable mode button (TV, DVD, or AUX). The selected
mode button blinks twice.
6. Repeat step 5 for up to two more devices (total of four devices).
7. Press the ENTER button. The last selected mode button blinks 3 times to indicate a successful entry.
How to reset your remote to factory settings
1. Press and hold the STB and OK buttons on the remote.

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2. Release both buttons. All mode keys blink twice.
3. Enter the programming code 9 0 0 using the numbers on the remote. The STB mode key blinks four
times to indicate you have successfully rest the remote to factory (default) settings.
Directions for the TDS Logo’d Remote Control
How to automatically search for other device codes
1. Turn on the device you want your TDS TV remote control to operate.
2. Press the button for the device you’d like to program: DVD, Audio, or TV.
3. Point the remote at the device, then press and hold the SETUP button until the LED light for the device
blinks twice.
4. Press and hold the OK button. The LED light for the device you selected will flash each time it tires a
new code. Once your device powers off, release the OK button and your device will be programmed.
How to manually program your device with a code
1. With an Internet-connected device, visit urcsupport.com.
2. In the “Select Your Remote Model #” drop-down box, choose 2025G Eclypse.
3. You’ll be taken to the code-finder page where you need to select the type of device you want to
program your remote to operate: Television, Video-DVD, Audio, Video-VCR.
4. Type in the brand of the device and model (if known), then click the Search button.
5. The code associated with your device will be displayed. Make note of the code.
6. Now, point your remote at its associated set-top box, then press and hold the SETUP button on your
remote until the device button’s LED light blinks twice.
7. Press the button for the device you want to program your remote to operate: DVD, Audio, or TV.
8. Using the remote’s keypad, enter the 4-digit code you found on the web site (step 5) and press
the OK button.
9. If your device shuts off, the code was accepted and your remote was programmed successfully.
If you device does not shut off, repeat steps 6–8 trying each code listed for your brand until you find
the correct code. If no codes work, use the Automatic Search method.
PAIRING YOUR WIRELESS SET-TOP BOX
In order to work together, your Wireless Access Point (WAP) must be paired to your wireless set-top box.
Pairing creates a wireless link between the devices, which allows them to automatically connect.
You’ll need to pair your wireless set-top box to the WAP anytime it’s disconnected from power, if you
change its location, or if a technical issue causes it to become un-paired. A message will appear on
your TV screen saying “Wireless Pairing Required” when these situations arise.

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Pairing Instructions
The following instructions also appear on your TV screen when wireless pairing is required:
1. Confirm your Wireless Access Point (WAP) is powered on, connected to the Residential Gateway,
and green LEDs are flashing.
2. Press the WPS button on the front of your WAP. A small orange light will begin flashing.
3. Press the OK button on the front of your wireless set-top box.
The power light begins to flash and a message will appear on your TV screen saying
“Wireless Pairing in Progress.” When the pairing is successful, the power light will stop
flashing and the message on-screen will say “Successfully Connected!”
Repeat these steps on additional set-top boxes that need to be paired.
If Pairing is Unsuccessful
If pairing is unsuccessful, a red X or “Failed to Connect” message will appear on your TV screen.
When this happens, follow these instructions:
1. Reboot your wireless set-top box by turning it off, then back on.
2. Repeat the instructions listed above.
If the problem persists, the WAP may be too far away from that particular set-top box. To know for sure,
check the wireless signal strength indicator, which is located on the front of your wireless set-top box.
If it reads less than two bars (or is red), move the WAP to a closer location. That should improve signal
strength.
If that doesn’t solve the problem, reboot your WAP by turning it off and then back on. Then, try rebooting
your set-top box again. If you don’t have any luck, contact TDS TV technical support at 1-866-44-TDSTV.
SETTING UP PARENTAL LOCKS
Parental Locks allow you to control the type of programming (live or recorded) your family can watch.
You can restrict programming based on channel, content, and/or rating. At any time, parental locking
can be overridden by entering in a personal identification number (PIN).
Creating a PIN
Before you can lock programming or channels, or to override parental locking settings, you need to set
up a Personal Identification Number (PIN). Here’s how:
1. Press MENU button or the LEFT ARROW on your remote.
2. Use the RIGHT ARROW button to select Setting on the menu bar.
3. Select Parental Controls. (You’ll see “Parental locking” listed. If a lock is shown near the words, no PIN is
set up and parental locking is not in effect. If there is a lock image, that indicates a PIN is already set
and parental locking is in effect.)

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4. Select Parental locking and press OK on your remote.
5. Use the number buttons on your remote control to enter a four-digit PIN. When typing your PIN,
you can press the DELETE button on your remote control to erase the previously typed digit.
6. Enter the PIN again to confirm it, when prompted.
IF a PIN is already established, you must enter the correct PIN to access subsequent screens
that enable you to change parental locking settings.
The Parental Locking Settings Screen will appear. Using your remote control, navigate
through the categories to:
• Lock adult content
• Lock specific channels
• Lock movie and TV ratings
• Lock unrated movies and TV programs
• Change a PIN
• Turn on/off parental locking
Changing Your PIN
You can change your Parental Lock PIN at anytime. Once you’ve entered the Parental Locking Settings
screen, follow these instructions to change your PIN:
1. Use the ARROW buttons to select Change PIN. Then, press OK on your remote.
2. Use the number buttons on your remote control to enter a four-digit PIN. When typing your PIN, you
can press the DELETE button on your remote control to erase the previously typed digit.
3. Enter the PIN again to confirm it, when prompted.
4. You will be returned to the main Parental locking Settings screen. If you are finished setting up parental
locking, navigate to Lock, and then press OK on your remote.
Locking/Unlocking Rentals, Adult Content, and Unrated Programs
Once you’ve entered your PIN and are at the Parental Locking Settings screen, follow these instructions
to lock/unlock rentals, adult content, and/or unrated programming:

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1. Use the RIGHT ARROW on your remote control to select the Change button next to the Rentals cat-
egory. Press OK. The settings screen appears.
2. Use the RIGHT ARROW on your remote to select Lock Rentals, then press the OK button. A lock icon
appears/disappears depending on whether you lock or unlock adult programs.
3. Use the ARROW buttons to select Save, then press the OK button.
Follow the same steps to lock adult content, and unrated programs except choose the Adult programs
or Unrated programs category from the Parental locking Settings screen.
Once locked, a PIN is required to rent programming, watch adult content or unrated programs.
Note: Locked channels and programming listings will still appear in the Program Guide.
Locking/Unlocking Channels
Once you’ve entered your PIN and are at the Parental Locking Settings screen, follow these instructions
to require viewers to enter a PIN in order to watch specific channels:
1. Use the RIGHT ARROW on your remote control to select the Change button next to the Channels
category. Press OK. The Settings screen appears with a list of all TDS TV channels you subscribe to.
NOTE: A lock icon next to the channel name indicates it’s already locked. If it’s locked, viewers can’t
view that channel without entering the correct PIN.
2. Use the UP and DOWN ARROW buttons to select the channel(s) you want to lock or unlock, then press
OK on your remote to change the lock setting:
• To lock a channel, press OK on your remote (the lock icon appears).
• To unlock a channel, press OK on your remote (the lock icon disappears).
• To unlock all channels, select Unlock all on the left-side of the screen and press OK.
3. Select Save on the left side of the screen, and press OK on your remote.
Or, select Don’t Save on the left side of the screen to exit without saving your changes.
4. You will be returned to the main Parental locking Settings screen. If you are finished setting up
parental locking, navigate to Lock, and then press OK on your remote.

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Locking/Unlocking Rated Programs
TDS TV allows you to require viewers to enter a PIN to view movies and other programs with a specified
rating (according to US TV Parental Guidelines (VChip-style) and/or Movie Ratings (MPAA).
Once you’ve entered your PIN and are at the Parental Locking Settings screen, here are the instructions
to set ratings limits:
1. Use the RIGHT ARROW on your remote control to select the Change button next to the rating
category you want to change (US TV Parental Guidelines or Movie Ratings). Press OK. The settings
screen appears for the rating system you selected.
2. Use the UP and DOWN ARROW buttons on your remote control to select the lowest rating you want to
lock, and press OK on your remote. (I.e. if you lock PG programs, all programs rated PG and above
will be prohibited from viewing unless a PIN is entered.)
A lock icon appears next to the lowest locked rating and all the ratings above it. Viewers cannot view
programs with that rating or any higher rating without entering the correct PIN
To unlock all ratings, select “Unlock all” on the screen, then press OK on your remote to make all the
lock icons disappear.
3. Select Save on the left side of the screen, and press OK on your remote.
Or, select Don’t Save on the left side of the screen to exit without saving your changes.
4. You will be returned to the main Parental locking Settings screen. If you are finished setting up parental
locking, navigate to Lock, and then press OK on your remote.
Turning Off/On Parental Locking
You can turn off parental locking temporarily (for four hours) while keeping your PIN intact. Or, you can
turn off parental locking completely and delete your PIN.
Note: These instructions cannot be used to turn off locking on a specific program. But, they can be
used to unlock a currently-playing program you have tuned to.
To turn off parental locking for all programs temporarily:
1. Open the Parental Locking Settings screen.
2. Use the ARROW buttons on your remote to select Turn off locking, and then press OK.
3. Select Unlock all TV for 4 hours, then press OK. The Parental Locking Settings screen closes,
and the last channel tuned is displayed on the screen.
The Parental locking option in the General Settings screen shows parental locking as unlocked.
After you unlock programming temporarily, viewers can watch any program without entering a PIN
during the temporary unlock period.
If you want to restore parental locking before the four hours are up, you can turn it back on again.

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To turn parental locking back on:
There are two ways to restore your parental locking settings, after turning them off temporarily:
• Use the POWER button on your remote control: press it to turn your set-top box off
and then back on.
• Open the Parental Locking Settings screen, and re-enter your PIN. Then, select Lock
and press OK on your remote.
Either method restores all parental-locking settings in effect before you temporarily turned them off.
To check that your settings are restored, you can:
• Tune to a program you previously unlocked to ensure it’s once again locked.
• Display the General Settings screen and see the Parental locking category
now has a lock icon.
To completely turn off parental locking and eliminate your PIN:
1. Open the Parental Locking Settings screen.
2. Use the ARROW buttons on your remote to select Turn off locking, and then press OK on your remote.
3. Select Reset all parental locks, then press OK on your remote.
4. A message appears, asking you to confirm your choice. Select Reset, then press OK on your remote
Your TV screen will return to the last channel it was tuned to. And, the Parental locking option in the
General Settings screen shows parental locking as completely turned off. Viewers will be able to
watch any program without entering a PIN. To restore parental locking, you must set up a new PIN
and new controls.

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TDS TV Basics
THE MAIN MENU
The Main Menu gives you access to all of TDS TV’s features. Here’s how to access it:
1. Press the MENU button or the LEFT ARROW buttons on your remote.
2. Use the UP or DOWN ARROW buttons on your remote to navigate through the vertical menu bar’s
main categories: Search, Browse Live TV, Recorded TV, On Demand, TDS Applications, and Settings.
Press OK to select an item.
To close the main menu press the EXIT or MENU buttons on your remote.
THE BROWSE PANEL
The Browse Panel lets you see what’s playing on other channels (currently and in the future) without
changing channels. Here’s how:
1. While watching a program on your TV, press the UP or DOWN ARROW on your remote. The browse
panel will appear along the bottom of your screen.
2. Press the UP or DOWN ARROW button to step through other channels. For each channel, the browse