Telegärtner DoorLine Pro EXCLUSIVE Series Product guide

Operating and Assembly Instructions
Door Intercom System
DoorLine Pro EXCLUSIVE

1Preface
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1Preface
Congratulations for purchasing the DoorLine Pro Exclusive from Telegärtner.
Read through these Operating Instructions carefully and attentively. They con-
tain important information for your safety and valuable tips and additional ap-
plication options of the device. The information on usage and care should
guarantee that you have many years of satisfaction with our product. Please
retain all documents, also for subsequent owners.
The content of these Operating Instructions has been prepared with great
care. In spite of all checks, however, there is still a possibility that technical in-
accuracies and typographical errors have been overlooked. All errors that
come to our notice shall be eliminated in new editions. We highly appreciate
your feedback at any time if you find a mistake that we overlooked.
These Operating Instructions also use the term "device" or "door intercom sys-
tem" to refer to the DoorLine Pro Exclusive.
The private branch exchange system is also referred to as "PBX System".
1.1 Copyright
Copyright 2019 Telegärtner Elektronik GmbH
Hofäckerstraße 18
74564 Crailsheim
We reserve all rights to this documentation, particularly in the case of patent or
utility model applications. The documentation, or parts thereof, must not be
altered manually, or in any other manner, without the express written authorisa-
tion from us, nor translated into any other language or computer language of
any form and by any means. This applies to electronic, mechanical, optical,
chemical and all other media. Product designations and company names
used in this documentation are subject to the rights of the companies in ques-
tion.

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Table of contents
1 Preface...................................................................................................................2
1.1 Copyright ................................................................................................... 2
2 Safety instructions .................................................................................................6
3 Product information and description ..................................................................7
3.1 Model variants........................................................................................... 8
3.2 Nameplate................................................................................................. 8
3.3 Specified use .............................................................................................9
3.3.1 Notes on the use of an electronic door opener .................................... 9
3.4 Technical prerequisites........................................................................... 10
3.5 Technical data......................................................................................... 11
3.6 Configuration options ............................................................................. 12
3.7 Emergency PIN ........................................................................................ 13
3.8 Accessories.............................................................................................. 13
3.9 Things worth knowing about the DoorLine family ................................ 14
4 Assembly and connection.................................................................................15
4.1 For your safety .........................................................................................15
4.2 Scope of supply....................................................................................... 15
4.3 Prior to assembly ..................................................................................... 15
4.4 Place of installation................................................................................. 16
4.5 Installing device ...................................................................................... 16
4.5.1 Installing mounting plate on the wall .................................................... 16
4.5.2 Installing device on mounting plate...................................................... 17
4.6 Connecting device................................................................................. 18
4.6.1 Important notes........................................................................................ 18
4.6.2 Wiring......................................................................................................... 18
4.6.3 Terminal assignment ................................................................................ 20
4.6.4 Wiring diagram......................................................................................... 21
4.6.5 Connection example for a door opener and a door bell.................. 22
4.6.6 Checking connection ............................................................................. 23
4.7 Before initial configuration ..................................................................... 23
5 Configuration via the touch display..................................................................24
5.1 Navigation in the menus ........................................................................24
5.1.1 Configuration main menu....................................................................... 24
5.1.2 Submenus.................................................................................................. 25
5.1.3 Saving configuration and exiting main menu ...................................... 26
5.1.4 Use of the display keypad ...................................................................... 27

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5.2 Entry to the Configuration menu............................................................ 29
5.3 General settings ...................................................................................... 31
5.4 Bell pushbuttons ......................................................................................38
5.5 Frame lighting.......................................................................................... 43
5.6 Display brightness ................................................................................... 44
5.7 Configuring relay contacts .................................................................... 45
5.8 Access control......................................................................................... 48
5.9 Acoustics.................................................................................................. 49
5.10 Acknowledgement tone ........................................................................ 50
5.11 Motion detectors ..................................................................................... 50
5.12 Date / time ............................................................................................... 51
5.13 PIN for configuration ............................................................................... 52
5.14 Factory settings........................................................................................ 53
5.15 Info ............................................................................................................ 54
6 Configuration via the PC software.....................................................................55
6.1 Installing PC software.............................................................................. 55
6.2 Updating PC software .............................................................................58
6.3 Updating firmware................................................................................... 60
6.4 Configuring PC software......................................................................... 62
6.4.1 Reading out configuration ..................................................................... 62
6.4.2 Saving configuration ............................................................................... 65
6.4.3 Creating a backup copy........................................................................ 68
6.4.4 Information on the entry of call numbers.............................................. 69
6.4.5 Overview of the user interface............................................................... 69
6.4.6 "General" tab page ................................................................................. 71
6.4.7 "Call numbers" tab page......................................................................... 74
6.4.8 "Relay contacts" tab page ..................................................................... 75
6.4.9 "Appearance" tab page......................................................................... 78
6.4.10 "Bell pushbuttons" tab page ................................................................... 80
6.4.11 "Access control" tab page...................................................................... 82
6.4.12 "Operating modes" tab page ................................................................ 83
6.4.13 "Door open button" tab page................................................................ 85
7 Configuration via a telephone ..........................................................................86
7.1 Acknowledgement tones....................................................................... 86
7.2 Saving and ending configuration.......................................................... 86
7.3 Information on the entry of call numbers .............................................86
7.4 Entry to configuration mode .................................................................. 86
7.5 Automatic adjustment to the PBX system............................................. 88
7.6 Restoring factory settings .......................................................................89

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7.7 Defining call numbers for bell pushbuttons .......................................... 89
7.8 Enabling door opener function.............................................................. 90
7.9 Defining door opener time ..................................................................... 91
7.10 Defining call duration.............................................................................. 92
7.11 Defining call duration to extension line ................................................ 93
8 Everyday use .......................................................................................................94
8.1 Receiving a door call .............................................................................94
8.2 Receiving a door call with call forwarding activated ......................... 94
8.3 Opening a door....................................................................................... 95
8.4 Using access control............................................................................... 96
8.5 Setting up call forwarding ...................................................................... 97
8.6 Setting up "Door open button" ............................................................. 100
8.7 Direct commands during voice communication .............................. 103
9 Malfunctions and fault elimination..................................................................104
10 Maintenance, care and disposal....................................................................106
10.1 Cleaning................................................................................................. 106
10.2 Storage ................................................................................................... 106
10.3 Disassembly ........................................................................................... 106
10.4 Disposal .................................................................................................. 106
10.4.1 Disposing of packaging material......................................................... 106
10.4.2 Disposing of old device......................................................................... 107
11 Glossary of technical terms .............................................................................108

2Safety instructions
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2Safety instructions
Before installing or using the product, it is essential to observe the instructions in
this manual.
If you fail to follow these instructions, the manufacturer Telegärtner Elektronik
GmbH will not accept any liability for any damage resulting from negligent or
deliberate disregard of the instructions in this operating manual!
▪ Keep small parts and packaging well away from children. There is a danger
of suffocation.
▪ Connect the product only to equipment that supplies SELV (Safety Extra
Low Voltage).
▪ Only connect CE-certified end devices to the telephone system.
▪ Do not connect devices that have equipotential bonding including earth-
ing on the lines. Do not connect the a/b lines with an earthing conductor
because this can result in damage to the device.
▪ Only use the original wall power supply of the product included in the deliv-
ery.
▪ Do not use damaged devices. Have a damaged device repaired immedi-
ately.
▪ The lines must not be installed or connected during storms. Nor is it permit-
ted to insert or unplug the connection plug during storms.
▪ The housing must not be opened under any circumstances. Unauthorised
opening, incorrect repairs or modification can result in dangers to the user.
Warranty claims shall also be rendered void.
▪ Protect the product against dust, aggressive liquids and vapours.
▪ Do not use the product in damp rooms or in potentially explosive areas.
▪ Do not install your product near heat sources or other electrical devices.
▪ Do not permit liquid to penetrate the interior of the product. This may result
in electric shock or short-circuits.
▪ Route connecting lines and cables such that there is no risk of accidents!
▪ It is essential to store the emergency PIN card separate from your door inter-
com system.

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3Product information and description
Fig.1:
Item. Description
1 Frame lighting
2 Motion detector (not visible)
Brightness sensor (not visible)
3 Touch display
4 Microphone
Loudspeaker (not visible)

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3.1 Model variants
DoorLine Pro exclusive color
Surface Glass
Colour/Article number white 150500
black 150510
anthracite 150520
Spot colours On request
DoorLine Pro exclusive steel
Surface High-grade steel
Product number 150530
3.2 Nameplate
The nameplate contains the serial number, product coding and additional in-
formation on the device type. The serial number is also shown on the emer-
gency PIN card (see chapter Emergency PIN [}13]).

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3.3 Specified use
DoorLine Slim is designed for connection to analogue telephone systems.
It can be used
▪ as an intercom
▪ as access control via PIN
▪ for remote-controlled opening of doors or gates
▪ for relaying door conversations to telephones
▪ for connection to other control systems
DoorLine has been developed for private as well as commercial use.
3.3.1 Notes on the use of an electronic door opener
There is an increased risk of burglary if you connect a door opener if the relay
contacts are accessible following disassembly of the DoorLine.
It is safer to configure a door opener via a SwitchBox (accessories) because this
is located inside the house, which means that the relay contacts cannot be
manipulated from the outside.
An electric door opener does not substitute door closure by a locking bar, it is
an intelligent, additional safety feature.
It is primarily intended for daytime operation, whereas at night time or in case
of absence the relevant door is locked by the locking bar.
As far as insurance is concerned, a door that is held closed only by the use of
the door opener is not regarded as locked!

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3.4 Technical prerequisites
▪ The device is designed for connection to an analogue telephone connec-
tion (a/b-Port) telephone system.
▪ The voltage is supplied via the wall power supply included in the delivery.
This requires a mains socket-outlet at the place of installation.
▪ Both relay switching outputs of the device connect potential-free. This
means that when a door opener or a similar device is activated, it may be
necessary to provide an additional bell transformer (see chapterConnect-
ing device [}18]).
▪ The installation of your PBX system and its operation require the use of tele-
phone plugs (e.g. TAE or RJ11), cables and lines that are not included in the
scope of supply.
▪ Your PBX system and end devices (telephones) must support touch-tone di-
alling (DTMF).
▪ System requirements for the PC configuration software:
– Pentium-compatible PC or higher
– Microsoft Windows® XP, 7, 8
– 64 MB RAM (128 MB recommended)
– 250 MB hard disc
– Minimum resolution 800x600, 256 colours
– Bluetooth interface

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3.5 Technical data
Telecommunica-
tion
technical data
Supply voltage
Supply current
Ringing voltage
24 – 64VDC
20 – 50mA
32 – 75V/23 – 28Hz
42 – 75V/50Hz
Display TFT
Resolution
4.3" touchscreen
480 x 272 pixels
Bell pushbuttons Number 1 - 4
Call numbers Number per button 2call numbers with
25positions
Relay switching
outputs
Relay switching
output 1
Relay switching
output 2
potential-free, 24VAC / DC1A
potential-free, 24VAC / DC1A
General data Power supply
Input voltage
Output voltage
Cable length of wall
power supply
Current consumption
Degree of protection
Operating
temperature
Weight
via wall power supply included
in delivery
230 V AC, 50 Hz
12VDC / 1Astabilised
150 cm
10 Watt
IP54 (in installed state)
-20°C to +60°C
432 g
Dimensions Mounting plate
Device
165 x 79.5mm
240 x 130 x 25mm (in installed
state)

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3.6 Configuration options
The device can be configured in three different ways.
▪ Configuration via the touch display
▪ Configuration via the PC software
▪ Configuration via a telephone
Configuration options for each configuration type
Touch display Telephone PC software
Number of bell pushbuttons X X X
Call number assignment X X X
Colour settings of bell pushbuttons X - X
Display colour/screens - - X
Display brightness X X
Screens/graphics/sounds - - X
Frame lighting X - X
Volume and microphone sensitivity X X -
Access control X - X
Time X - X
Recommended configuration for initial operation is the configuration via the
touch display.
As not all parameters are available in all configuration types, we recommend a
combination of the different configuration types. A background image for the
bell pushbuttons, for example, can only be loaded to the door intercom system
via the PC software.
The PC software can be downloaded in the Download area under www.teleg-
aertner-elektronik.de.
Please note the information in the chapter Technical requirements [}10].

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3.7 Emergency PIN
An emergency PIN card is included in the scope of delivery. It includes a
device-specific emergency PIN.
If you have misplaced or forgotten your PIN for the configuration, you can reset
it at any time with the emergency PIN.
The serial number of the device is also shown on the emergency PIN card.
It is essential to store the emergency PIN card separate from your door inter-
com system.
3.8 Accessories
To extend your door intercom system for a multi-party house or a domotics sys-
tem, the following accessories are available
▪ SwitchBox SB-221
– In-wall mounting
– 2 PBX systems, connectable
– 1 relay contact, configurable
▪ SwitchBox SB-222
– On-wall mounting or mounting on top hat rail
– 2 PBX systems, connectable
– 2 Relay contacts configurable
▪ SwitchBox SB-442
– On-wall mounting or mounting on top hat rail
– 4 PBX systems, connectable
– 3 Relay contacts configurable
▪ I/O Box IO-332
– On-wall mounting or mounting on top hat rail
– 3 inputs, configurable
– 3 Relay contacts configurable
Important: With the use of a SwitchBox SB221, no other extension boxes can be
connected to the door intercom system!

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3.9 Things worth knowing about the DoorLine
family
Our DoorLine products offer optimum convenience and advantages - and the
right functions for every user. All models are developed and produced in our
headquarters in Crailsheim. Our production in Germany guarantees the very
best quality.
Commissioned by Deutsche Telekom, in 1993 the company Christoph Em-
merich develops the first door intercom system which can be connected to a
telephone system. Under the brand name DoorLine, the telephone systems Eu-
mex and T‑Concept are connected with the door intercom via a universal 2-
wire connection.
Four years later, Telegärtner Elektronik in Crailsheim takes over the production
of the DoorLine products. From 2003 onwards, apart from the CE2-wire version
Telegärtner also develops a new version of the DoorLine, which can be con-
nected via the a/b‑Port and is thus compatible with all PBX systems of various
manufacturers.
Since 2003, the DoorLine is also available as a "letterbox module", i.e. without
housing and bell pushbuttons. The present-day DoorLine classic was newly de-
veloped in 2005. In 2010, a new letterbox module appears with four bell push-
buttons, door opening control and additional relay, for example, for a door
bell. The models DoorLine Pro (2014) and DoorLine Pro Exclusive (2015) are
completely new in the range.

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4Assembly and connection
4.1 For your safety
Assembly must only be carried out by specialists with corresponding skills and
experience. These persons must be able to detect dangers and to avoid pos-
sible risks.
The statutory specifications at the place of installation must be observed.
Take care not to jam the connecting cables during installation.
Also observe the safety instructions at the start of the Operating Instructions.
Caution: The front panel of the model DoorLine Pro exclusive color is made of
glass. It can be damaged and cause injury. Protect the glass surfaces against
damage.
4.2 Scope of supply
The scope of supply of the device includes:
▪ the device
▪ wall power supply
▪ mounting plate
▪ bag with fastening material and Allen key
▪ brief instructions
▪ Emergency PIN card (see Emergency PIN [}13])
4.3 Prior to assembly
Check all parts for completeness and transport damage prior to assembly.
We recommend that you initially connect the DoorLine in the direct vicinity of
your PBX system, try it out and make the basic configuration.
In this manner, you can install the wiring and configure the bell pushbutton
quickly and easily.
After the DoorLine functions perfectly in this test setup with your PBX system and
telephones, you can install the DoorLine in its final place of usage.

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4.4 Place of installation
▪ The device is intended for installation outdoors in an area protected from
splash water (moisture protection as per IP 54, splash water at an angle of
up to 60° to the verticals).
▪ A minimum distance from the microphone to the nearest corner wall sur-
face of at least 10cm must be observed.
▪ The ambient temperature must be between -20°C and +60°C.
▪ In the area of the installation location, no supply lines or similarmust be in-
stalled.
4.5 Installing device
The device is completely surface-mounted with the enclosed mounting plate
and fastening material.
4.5.1 Installing mounting plate on the wall
Fig.2:
1. Position the mounting plate (1) on a standard in-wall socket(2) or a suitable
cavity in the masonry. The recess in the mounting plate must be fitted ac-
curately on the in-wall socket.

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2. Ensure that no supply lines, cables or similar are installed in the area of the
drilling holes(3).
3. Fasten the mounting plate via the two boreholes(3) onto the wall with
screwsand dowels.
4.5.2 Installing device on mounting plate
Fig.3:
1. Connect the terminals(1) (see chapter Connecting device [}18]).
2. Insert the terminals (1) back into the device.
3. Place the device diagonally from above onto the mounting plate until the
four metal lugs(2) engage in the four fastening holes of the device.
4. Secure the device with the hexagon socket-grub screw(3) on the mounting
plate.
Caution: Only tighten the screw lightly because otherwise the thread can
be damaged.

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4.6 Connecting device
4.6.1 Important notes
▪ Before connecting the device to the PBX system, switch off all required
components (PBX system, device, bell transformer).
▪ Only use the original wall power supply included in the delivery for current
supply to the device.
▪ When installing the wiring, ensure that the polarity (12V DC voltage) of the
two wires in the terminals is correct.
▪ Do not insert the wall power supply into the socket until all cables are firmly
connected and there is no risk of a short circuit of wire pairs.
▪ A bell transformer (e.g.12 V alternating voltage) must not be used as a
power supply for the device. This can result in destruction of the device!
▪ Both integrated relay contacts connect potential-free, i.e.an additional
bell transformer is required to activate a door opener. Then connect the
bell transformer voltage via the respective relay switching output to the
door opener (see chapter Connection example for a door opener and a
door bell [}22]).
▪ Both switching relays can be loaded to a max. of 24VAC/DC1 A. Prior to
initial operation of the device, ensure that these values are not exceeded
by your door opener, door bell or other devices to be connected. Observe
the Operating Instructions of the respective products.
4.6.2 Wiring
Use commercially available telecommunication cables for the installation wir-
ing.
Please note that in order to meet general safety provisions and to avoid inter-
ference influences, the low-current telephone lines must be routed separately
from power lines.
Observe a minimum distance of 10 cm between both types of lines. If one of
the connected lines is routed out-of-doors, you will have to provide sufficient
lightning protection.

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Lines types that can be used
▪ Telecommunication indoor cable
– J-Y(ST)-Y 2 x 2 x 0.6
– J-Y(ST)-Y 2 x 2 x 0.8
– J-Y(ST)-Y 4 x 2 x 0.6
– J-Y(ST)-Y 4 x 2 x 0.8
▪ Bell sheathed cable
– YR 4 x 0.8
▪ Telecommunications cable
– A-2Y(L)2Y 4 x 2 x 0.8
Maximum cable lengths for connection to the PBX system and to the door
opener
Wire diameter 0.8 mm 0.6 mm
Ranges for voice and signal operation 320 m 140 m
Ranges for door opener operation from an ex-
ternal bell transformer to door opener (max-
imum current consumption 1A alternating
voltage)
12 V
16 V
20 V
24 V
38 m
76 m
115 m
177 m
17 m
34 m
51 m
78 m
Connection types
At the analogue connection of the PBX system, three connection types are
usually used in Germany:
▪ Terminals
▪ RJ 11
▪ TAE plugs
On modern PBX systems such as the AVM Fritz!Box or Telekom Speedport, the
two inner wires of the RJ 11 connection should be used.
On older PBX systems (before 2005), the two outer wires are also used.

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4.6.3 Terminal assignment
The rear side of the device has two screw-in/terminal plug-in connectors. They
can be unplugged for convenient connection of the lines.
Labelling is on the rear side of the casing.
View from the rear View of terminals
1 Supply voltage +12V 7 Extension box data
2 Supply voltage GND 8 Extension box -
3 Relay contact 2
potential-free
9 Extension box +
4 Relay contact 2
potential-free
10 Telephone line La
(independent of polarity)
5 Relay contact 1
potential-free
11 Telephone line Lb
(independent of polarity)
6 Relay contact 1
potential-free