Teltonika Mvc200 User manual

TELTONIKA

3G Mobile Camera MVC200

User’s Manual v1.00

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LEGAL NOTICE

or storage of part or all of the contents in this document in any form without the prior written

permission of TELTONIKA Ltd is prohibited.

Other product and company names mentioned herein may be trademarks or trade names of their

respective owners.

ATTENTION

Do not disassemble the 3G Camera (equipment). Do not touch

the equipment if it is broken or its connecting wires are without

isolation.

All wireless devices for data transferring may be susceptible to

interference, which could affect performance.

The device is not water-resistant. Keep it dry.

The device requires high 230V AC voltage.

Only qualified personnel may install or repair this equipment.

IMPORTANT NOTES!

It is mandatory to read the notes and manual carefully before starting to use the device.

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ACRONYMS

AC/DC

Alternating Current/Direct Current

APN

Access Point Name

Compact disc

DDNS

Dynamic Domain Name System

DNS

Domain Name System

GND

Ground

GSM

Global System for Mobile communications

Line

Motion Detection

Neutral

Personal computer

Protective earth

Personal Identification Number

PPP

Point-to-Point Protocol

SIM

Subscriber Identity Module

TCP/IP

Transmission Control Protocol/Internet Protocol

WEB

World Wide Web

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Table of Contents

1SAFETY INFORMATION .................................................................................................................... 5

2GETTING STARTED............................................................................................................................ 8

2.1 Introduction.......................................................................................................................................................8

2.2 Package contents ...............................................................................................................................................8

2.3 Installing the hardware ......................................................................................................................................8

2.3.1 Inserting SIM card ............................................................................................................................................8

2.3.2 Attaching antenna............................................................................................................................................9

2.3.3 Back panel overview ........................................................................................................................................9

2.3.4 6-pin terminal block .........................................................................................................................................9

2.4 Camera access software and drivers ................................................................................................................10

2.4.1 Installing the Software and Drivers................................................................................................................10

2.4.2 System requirement ......................................................................................................................................11

2.4.3 DVS Client installation....................................................................................................................................11

2.4.4 Network Configuration ..................................................................................................................................12

2.4.5 OCX Plug-In Install..........................................................................................................................................12

2.4.6 Uninstalling the Drivers and Software ...........................................................................................................13

33G CAMERA CONFIGURATION (WEB) ...................................................................................... 15

3.1 Accessing the Camera ......................................................................................................................................15

3.1.1 Accessing camera locally (Ethernet) ..............................................................................................................15

3.1.2 Accessing camera remotely (3G) ...................................................................................................................15

3.1.3 SIM card with public dynamic IP address.......................................................................................................15

3.2 Accessing Web interface .................................................................................................................................. 16

3.3 Live Video ........................................................................................................................................................17

3.4 Network setup .................................................................................................................................................17

3.4.1 IP and Port......................................................................................................................................................17

3.4.2 3G...................................................................................................................................................................18

3.4.3 Passive Client .................................................................................................................................................19

3.4.4 DDNS ..............................................................................................................................................................19

3.4.5 PPPoE .............................................................................................................................................................20

3.4.6 Multicast ........................................................................................................................................................20

3.4.7 SMTP ..............................................................................................................................................................20

3.5 Video Setup .....................................................................................................................................................21

3.5.1 Encoder Parameter ........................................................................................................................................21

3.5.2 Video Input.....................................................................................................................................................21

3.5.3 OSD ................................................................................................................................................................22

3.5.4 Video Mask ....................................................................................................................................................23

3.6 Other ...............................................................................................................................................................23

3.6.1 Device Information ........................................................................................................................................23

3.6.2 Device Time....................................................................................................................................................23

3.6.3 User Management .........................................................................................................................................24

3.6.4 Record (local SD card) ....................................................................................................................................24

3.6.5 Motion Detection...........................................................................................................................................25

3.6.6 Upgrade .........................................................................................................................................................26

3.6.7 Reset setting ..................................................................................................................................................26

3.7 Alarm In/Out....................................................................................................................................................26

3.7.1 Alarm In..........................................................................................................................................................26

3.7.2 Alarm Out.......................................................................................................................................................26

3.8 Playback...........................................................................................................................................................27

3.9 Picture View.....................................................................................................................................................27

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4CLIENT SOFTWARE INSTRUCTIONS GUIDE............................................................................ 29

4.1 DVS Client Software ........................................................................................................................................29

4.2 Main Interface .................................................................................................................................................29

4.3 Live View..........................................................................................................................................................31

4.4 Main interface functions ..................................................................................................................................31

4.4.1 Toolbar...........................................................................................................................................................31

4.4.2 Device List ......................................................................................................................................................33

4.4.3 Interface Structure.........................................................................................................................................34

4.4.4 Other Functions .............................................................................................................................................34

4.4.5 Camera Setup.................................................................................................................................................39

4.5 Recording and Playback ................................................................................................................................... 47

4.5.1 Recording Setup .............................................................................................................................................47

4.5.2 Playback .........................................................................................................................................................49

4.6 Other ...............................................................................................................................................................49

4.6.1 LAN and WAN configuration ..........................................................................................................................49

5TYPICAL PIR AND DOOR SENSOR CONNECTION................................................................... 50

6TROUBLESHOOTING ...................................................................................................................... 51

6.1 Camera does not connect to 3G network .........................................................................................................51

6.2 Cannot connect to the camera’s WEB configuration page ................................................................................51

7TECHNICAL SPECIFICATION ........................................................................................................ 52

1SAFETY INFORMATION

In this document you will be instructed how to use camera safely to avoid any damage to

person or property.

You have to be familiar with the safety requirements before starting to use the device! Camera

is used for transmission of video and sound via UMTS network using 3G technologies. To avoid

burning and voltage caused injuries, of the personnel working with device, please follow these safety

requirements.

Installation and technical support of the equipment can be

performed only by a qualified personnel or a person who has

enough knowledge about this device and safety requirements.

Equipment requires 12V 0.5A power supply source that

complies with all safety requirements listed in LST EN 60950-1

standard.

The PC and AC/DC power adapter, to which the equipment is

connected, shall comply with the requirements of the standard

LST EN 60950-1. The equipment can be used with first (Personal

Computer) or second (Notebook) computer safety class, which

must be properly grounded.

The light or attachable sensors shall comply with all safety

requirements listed in LST EN 60950-1 standard.

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Disconnect equipment from power supply before mounting to

avoid voltage effect!

Do not mount or serve device during a thunderbolt.

To avoid mechanical damage of the device it is recommended to transport the device packed in

damage-proof pack.

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Protection against over currents, short circuits and earth faults an additional two-pole

disconnect device shall be provided as a part of building installation. This protection device shall have

adequate breaking capacity to interrupt the maximum fault current, which can flow and shall have a

contact separation of at least 3 mm.

Turn off two-pole automatic disconnect device in order to simultaneously disconnect the

equipment and all with it associated equipment.

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2GETTING STARTED

2.1 Introduction

Teltonika MVC200 3G Camera - compact mobile surveillance and monitoring system for

transmission of high resolution video and single images via 3G mobile network even in places with no

Internet connection available. It is ideal for remote surveillance and monitoring of temporary or distant

sites or mobile assets. Teltonika camera saves installation time and costs as no wired cable installation is

required on the clients' premises. The video can be acquired automatically by schedule, on motion

detection and/or upon external triggers such as motion sensors or door contacts. The video and single

images can be viewed on a PC, and can also be transmitted by e-mail. The video and single images can

be recorded on a local SD card and later downloaded or reviewed via built-in Web server.

2.2 Package contents

MVC200 3G Camera

External GSM antenna

AC/DC Power adapter

Leaflet “Quick Start Guide”

CD with software and manual

Screw driver

LAN Ethernet cable

Note:

The manufacturer does not supply the SIM card, which is mandatory for setting up a

connection to the 3G network! The SIM card may be purchased from your 3G (mobile)

service provider!

If any of the components is missing or damaged, please contact the retailer or reseller

from which this product was purchased.

2.3 Installing the hardware

Before installing the hardware, check package contents to make sure that all items listed above

are available.

2.3.1 Inserting SIM card

Unscrew four screws of the front panel and pull out gently until SIM holder will be visible.

Figure 1. Inserting SIM card

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Note: Do not pull out front panel more, than it shown on the picture!

Take out mounting frame and insert SIM card with a contacts face down and “cut-off”

corner on the top.

Note: Front and back panels are connected with GSM antenna cable! Insure that SIM

card is not PIN protected before it installation.

Attach mounting frame and front panel to its previous position.

2.3.2 Attaching antenna

Screw the antenna in a clockwise direction.

Figure 2. 3G Camera Back Panel

Position the antenna upwards at its connecting joint. This will ensure optimal reception.

2.3.3 Back panel overview

1. Power supply adapter socket.

2. Reset Button.

3. LAN Ethernet Port (RJ45).

4. A in –Audio Input.

5. A out –Audio Output.

6. SD Card –SD Card slot.

7. ANT - GSM antenna connector.

8. ALM in –Alarm Input.

9. ALM out –Alarm Output.

Figure 3. 3G Camera Back Panel View.

2.3.4 6-pin terminal block

The 6-pin terminal block may be used for connecting external alarm sensor or for enabling

infrared light source. Most common used sensor examples are given in section “Typical PIR and door

sensor connection”.

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Figure 4. Internal 3G Camera relay connected to 6 pin terminal block

Contact

Type

Description

ALM out

Relay contacts

Alarm Output. Normally open. Closed on event.

ALM in

Input

Alarm Input.

Logic levels: log. '1': +10...+14V; log. '0': 0..+1V

Alarm on '1' to '0' transition

GND

Ground

Ground.

Table 1. 6-pin terminal block pin out description

2.4 Camera access software and drivers

2.4.1 Installing the Software and Drivers

Insert the CD supplied with the camera into CD-ROM drive of your PC.

The CD will start up automatically opening installation window. If the window does not

appear, run setup.exe file located in the CD.

Follow the instructions to install drivers and software for the MVC200.

Figure 5. Installation Menu

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2.4.2 System requirement

Operating System: Windows 2000/XP/Vista/7

Internet Browser: Internet Explorer 6 or higher

Processor: Intel Pentium III, 1GHz or Higher (Pentium IV, 2GHz or Higher recommended)

RAM: 256 MB or more

Color Monitor: At least DirectX 8.1 or higher and 32MB Display storage

HD: More than 40GB

2.4.3 DVS Client installation

Run the client software DVS_Client_Setup, the window below will pop up. Select components

and destination folder, press Install to begin installation.

Figure 6. DVS Client installation.

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2.4.4 Network Configuration

Locate and run “IPCAM Network Setup” file from CD directory.

Select available camera in bottom field of a left column “Information about this computer”

Note: In case if your camera is not in the list, try to connect it directly to you PC with the same

subnet.

Configure IP settings and generate Administrator password in a right column. Save your

settings by pressing “Save Settings” button.

Note: Camera’s default IP address is http://192.168.0.233

Figure 7. IPCAM Network Setup

2.4.5 OCX Plug-In Install

OCX plug-in must be installed for proper camera usage. Click the link at the bottom of Login

page and follow onscreen instructions. Remember to close the browser before installation.

Figure 8. Link on WEB Login page

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Mark the checkbox and press Install. Wait for setup to finish.

Figure 9. NVS ActiveX Setup

2.4.6 Uninstalling the Drivers and Software

To uninstall the driver and software follow these instructions:

Disconnect the Camera from the PC.

Select Start => Programs => DVS Client, click on Uninstall DVS Client and then

follow the instructions.

Note: alternatively driver and software may be removed from Control Panel:

Start => Settings => Control Panel => Add or Remove Programs. Select DVS Client

(NVX) from the list and then click Remove.

Figure 10. DVS Client Uninstall

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Figure 11. NVS ActiveX Uninstall

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33G CAMERA CONFIGURATION (WEB)

3.1 Accessing the Camera

3.1.1 Accessing camera locally (Ethernet)

To access camera’s Web interface locally open your Web browser and type camera’s IP address

(default is http://192.168.0.233). If the Web server (camera) port has been changed from default value

then IP address should be written in the following form:

http://192.168.0.233:B, where B is camera’s Web server port.

3.1.2 Accessing camera remotely (3G)

To be able to access camera remotely 3G connection must be set up. Refer to Error! Reference

source not found. for configuration of 3G connection. There are two ways to connect to the 3G

camera remotely:

Use SIM card with public static IP address

Use SIM card with public dynamic IP address which will be linked to static hostname

using DDNS service.

Note: If the SIM card is with private IP address then reaching camera from remotely by 3G is

not possible . as connection is routed through a NAT firewall in your provider’s 3G network

3.1.2.1 SIM card with public static IP address

Open your Web browser and type SIM card’s IP. After successful connection camera’s Login

page will appear.

Note: If the Web server (camera) port has been changed from default value then IP address

should be written in the following form:

http://A.A.A.A:B, where A.A.A.A is the camera IP address and B the camera Web server port.

3.1.3 SIM card with public dynamic IP address

For the SIM card with dynamic public IP address the IP address is given for a limited period of

time, which is usually no more than a few hours, then the IP address is changed. As the IP address is

continuously changed it becomes a problem to connect to the camera. To solve this problem Dynamic

Domain Name Service (DDNS) may be used. DDNS is a domain name service allowing to link

dynamic IP addresses to static hostname.

To start using this feature firstly a hostname must be registered on the DDNS server. The camera

is preconfigured to connect to the www.dyndns.com server for updating camera IP address. After

creating account at www.dyndns.com you will get: Hostname Username and Password.

To link camera’s IP address to the static hostname, Dynamic DNS settings must be configured.

To configure DDNS connect to the camera Web configuration page, go to the DDNS tab (3.4.4).

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3.2 Accessing Web interface

Enter User and Password in proper fields and press Login button. The Live Video page should

appear.

Note: Default login settings are:

User –admin

Password –admin

Figure 12. Login page

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3.3 Live Video

The live video section allows you to watch video in real time within the camera WEB interface.

Main stream / Secondary stream. Camera can produce 2 videostreams simultaneously,

one with better quality but requiring more bandwidth, and the other requiring less

bandwidth.

Record. Start recording the video stream. The record will be saved on local PC in

“Video Path” folder.

Snapshot. Make a picture. The picture will be saved on local PC in “Picture Path”

folder.

Talkback. Press for talk.

Start Audio. Press for start audio channel with camera.

Set Color. Change color codes.

Manual Alarm Out. Test Alarm Out manually.

Display. Change display size.

Rotation. Change display position.

Video Path. Set the Video Path where the records will be saved

Picture Path. Set the Picture Path where the snapshots will be saved.

Buffered / Un-Buffered Mode. In Buffered mode video stream is buffered at first and

then is displayed. Buffered mode causes a few seconds delay of video stream but the

stream is displayed smoothly.

Figure 13. Live Video

3.4 Network setup

3.4.1 IP and Port

IP address. An Internet Protocol (IP) address is a numerical label that is assigned to

devices participating in a computer network, which uses the Internet Protocol for

communication between its nodes.

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Net mask. It is a logically visible, distinctly addressed part of a single Internet Protocol

network.

Default gateway. A gateway is a node (a router) on a TCP/IP Network that serves as an

access point to another network.

MAC. Media Access Control address is a unique identifier assigned to most network

adapters or network interface cards (NICs) by the manufacturer for identification. (We

don’t recommend to change it)

DNS server 1. If 3G operator does not require DNS server 1, leave it blank.

DNS server 2. If 3G operator does not require DNS server 2, leave it blank.

Set up Network settings with data from internet service provider. The WEB server

(camera) port is advised to leave 8001. After setting all 3G connection information press

OK button. The new settings will be valid after reboot.

Figure 14. IP and Port Settings

3.4.2 3G

To set up the 3G connection SIM card is required. SIM card is not supplied with the camera. It

may be purchased from 3G service provider. To set up the connection the following information from

your 3G network provider is required:

Phone number. Default number used by most 3G service providers is *99#.

APN. Access Point Name (APN).

Account (User name). If GSM operator does not require username, leave it blank.

Password. If GSM operator does not require password, leave it blank.

!!! Do not forget to disable PIN code. Otherwise you will not be able to connect to 3G network.

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Figure 15. 3G Settings

3.4.3 Passive Client

In passive mode the client is responsible for opening the listening port and telling what client-

side listening IP/port to connect to in order to perform the transfer.

Figure 16. Passive Client Settings

3.4.4 DDNS

DDNS means dynamic DNS, for dynamic IP domain name mapping. This client software

support peanut shell and 3322 DDNS service.

DDNS Service Provider. Supports dyndns.org.

Account (User Name). User name of your DDNS account.

Password. Password of your DDNS account.

Dynamic Domain Name. Registered domain name of your DDNS account. One

account can have several registered domain names.

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Figure 17. DDNS Settings

3.4.5 PPPoE

The camera allows PPPoE. Connect camera to phone line through modem and it will dial to

make internet connection. Enable PPPoE in following dialog, input Account (user name) and

Password then press OK.

Figure 18. PPPoE Settings

3.4.6 Multicast

Multicast addressing is a network technology for the delivery of information to a group of

destinations simultaneously using the most efficient strategy to deliver the messages over each link of

the network only once. It is a method of sending Internet Protocol (IP) datagram to a group of

interested receivers in a single transmission

Multicast IP. IP multicast group address.

Multicast Port. It is the port on which multicast messages are received.

Figure 19. Multicast Settings

3.4.7 SMTP

Set up SMTP parameters so that device will send event reports and pictures to the specified

mailbox when alarm or Motion Detection is triggered.

SMTP Server. SMTP server IP or host name.

User Account. User name of your e-mail account.

Password. Password of your e-mail account.

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