Teltonika Maxview MXL050 Roam Assembly Instructions

Installation & User Instructions - Version 2*
MXL050
UK contact:
Helpline: [phone]
Email: [e-mail]
Web: www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice
9111431 Iss 1
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Contents
Record your purchase
Please fill in the details below once purchased. This information will be required in the unlikely event of a fault
occurring with this system.
SERIAL NUMBER
2. Record your purchase
3. Product Contents
3. Tools Required
3. Choosing a Service Provider
4. Accessories
Installation Instructions
6. Positioning your Roam
6. Important Antenna Installation Information
7. Fitting the Antenna
9. Router Installation
Router - Getting Connected and Basic Functions
11. Get to know your Router
12. Getting Online
14. Factory Reset
Router - Advanced Functions and Changing Router
Settings
16. Connecting to the Web User Interface
18. Logging out of the Web User Interface
18. Setting Router Language
Router - Changing the Primary Internet Source
from 3G/4G to Wi-Fi
20. Changing the Primary Source
Router - Other Functions
25. Managing and Removing Wi-Fi Connections
25. Changing Wi-Fi SSID (name) and password
28. Entering SIM PIN
29. Controlling Data Usage
30. The Teltonika App
31. Router Firmware Update
Additional Information
32. General Safety Warnings
32. Terms and conditions
33. Maintenance
33. 1 year guarantee
34. Troubleshooting & FAQ’s
36. Specifications
36. Certification and Environment
Introduction
Thank you for purchasing this product, should you have any difficulty using your
Roam Mobile 3G/4G/Wi-Fi System please contact our friendly Customer Helpline
on [phone] or email [e-mail].
SSID
PASSWORD
See page 11 to see where you can find this informaton.
2

Product Contents
A. Omni-directional Roof Mount
Antenna
B. 0.8m cables with SMA connectors
C. 3G/4G and Wi-Fi Router
D. 12V Vehicle Power Supply
E. 230V Mains Power Supply
F. Router Mounting Bracket and Fixing Kit
G. 1.5m Ethernet Cable
H. Internal Wi-Fi Antenna
I. SIM Card Pin Needle
J. Roof Clamp
K. Fixing Template
L: No. 6 Screws x 3
A
F
C
JGI
H
D
E
B
Tools required
- Power Drill
- 2.5mm Drill Bit
- 25mm Hole Saw
K
Choosing a Service Provider
To use the Maxview Roam, you will need a suitable data SIM card (sold separately)
The Maxview Roam is unlocked, so you can use any service provider.
The best package will depend on many factor such as data usage, budget, location of travel and
usage habits, however pre-paid data plans are usually more cost effective.
For UK customers, our testing has highlighted THREE as a reliable and cost effective service provider.
We offer 12GB and 24GB THREE pre-paid data SIM Cards (see page 4). For more information on
choosing a service provider see www.maxview.co.uk or call helpline.
- Cross Head Screwdriver
- Hack Saw
- File/Emery Paper
- Surface Cleaner
!
L
3

Roam Ridge Fitting Kit
To be used in addition to the standard through the roof
installation. The black weatherproof foam pad
allows the antenna to be mounted on roofs with
formed ridges or other uneven roof surfaces.
The high quality, low compression pad forms to the
roof shape as the mounting clamp is tightened.
MXL050/KIT2
Roam Bracket Fitting Kit
The raiser bracket allows you the flexibility to mount
your antenna anywhere on your roof and enter the
cable at your preferred point using the supplied cable
entry cover. Alternatively you may have an existing
cable entry point you may like to utilise instead.
Designed and manufactured specifically for the
Roam Antenna, the aluminium bracket is lightweight,
strong and finished with a durable white powder
coating.
Suitable for any flat roof the kit also includes 3m
extension cables for flexible mounting position.
We always recommend the cable join is inside
the vehicle. Cable securing clips and screws are also
included. The bracket can also be mounted using a
flexible adhesive. (Not included).
MXL050/KIT1
Roam Extension Cables
Extension cables can be purchased separately to
allow a flexible mounting position to the router.
1 metre MXL050/EXT1
2 metres MXL050/EXT2
Accessories - Sold separately
Data SIM packages
12GB SIM12GB
24GB SIM24GB
Mounting Accessories -
Sold separately
43 metres MXL050/EXT3
5 metres MXL050/EXT5

Installation Instructions
5

Positioning your Roam
- Distance between Router and Antenna
For best performance, we recommend mounting the router in close proximity to the roof mounted
antenna. For best performance, only use the antennas standard 0.8m coaxial cables.
This means, once you have a suitable location for the router inside the vehicle, you must also ensure there is
a suitable space on the roof to position the antenna in close proximity to the router. For example, if you would
like to position your router in an overhead cupboard, we recommend mounting the antenna directly above the
cupboard space.
- Roof Antenna Space
We recommend leaving 30cm gap from obstacles around the antenna to avoid interference issues.
- Router Wi-Fi Antenna Space
The internal router can be mounted in a horizontal or vertical orientation. However, bear in mind that the Wi-Fi
antenna must be vertical for maximum performance. You must leave enough space for this.
- Power Supply
The router comes with 12V cigarette adaptor and 230V mains power supply. You should ensure your router
power supply can reach your preferred power source.
1. The 3M seal provides a permanent installation.
The adhesive is extremely strong and the antenna is
not designed to be removed. Please ensure you are
completely happy with your antenna’s position and
orientation before installation.
2. The Roam antenna is designed to be mounted
directly to a horizontal, flat and smooth surface such as
GRP (Glass Reinforced Plastic) with the coaxial cables
passing directly through the roof underneath the
centre of the antenna. The standard installation is
designed for roof thicknesses from 10mm up to 50mm.
If this does not suit your installation, please see our
mounting accessories (page 4) for a more suitable
mounting option.
6
Important Antenna Installation Information
10 - 50mm

Fitting the Antenna
These instructions are for the standard through-the-roof installation as supplied.
1. Once you have a suitable position for the antenna,
cut out the supplied template. Use to mark the 25mm
centre hole position and mark the outside of the
antenna.
2. At the marked centre position, drill a 2.5mm pilot
hole through the roof. Use a 25mm hole saw to drill
out the centre hole through the roof.
Tidy up the hole to remove swarf and sharp edges.
3. Use the Antenna Clamp to gauge the depth of the
roof. The best way to do this is to sit the Antenna
clamp upside down through the hole. Then, from the
inside, mark on the clamp where the clamp passes
through the ceiling and into the vehicle.
4. Remove the clamp and cut the clamp shaft to the
correct length. The correct length for your installation
will be the roof depth minus 3mm. This will ensure
the clamp does not bottom out on the antenna when
tightened.
E.g. If roof depth is 30mm. The clamp shaft should be
cut 27mm along the shaft.
7
B. Roof line
A. Cut line
A B

5. Clean the surface where the antenna will be
installed, ensuring it is free from debris and grease.
6. Pass the cables through the hole and remove the
self-adhesive backing from the 3M seal. Pass the
cables through the roof and position the antenna with
the embossed arrow facing the front of the vehicle
and the outside edge of the antenna aligning with the
marks added earlier.
IMPORTANT - Ensure the position of the
antenna is central to your markings.
As once stuck down, the antenna is not
designed to be removed.
7. Press firmly around the edges of the antenna to
ensure a watertight seal has been achieved.
8. From the inside of the vehicle, attach the clamp
and turn clockwise onto the thread protruding from
the bottom of the antenna. Continue to turn until
the clamp is compressing the seal underneath the
antenna.
9. Once in position, use 1 x No.6 Screw to secure the
clamp in position.
8
Front of
vehicle
Front of
vehicle
!

1. Position router bracket and mark hole positions.
Depending on material, drill a pilot hole or use a brad-
awl. Mount the router mounting bracket to the surface
using the 2 x No.6 Screws provided.
2. Use the Needle Pin to remove the SIM card holder.
Place your SIM card of choice in the holder and slide
back into the router. See page 4 for more information
on SIM card preferences.
3. Attach the antenna coaxial cables to the bottom 2
connectors. These are marked ‘mobile’. Note the order
of the cables does not matter.
4. Attach the Wi-Fi antenna to the top connector.
This is marked ‘Wi-FI’. This should be positioned so it
is vertical.
5. Connect the 12V power lead or the 230V PSU and
route the lead to your power source.
Router Installation
6. Place the router into the mounting bracket.
The router can be removed from the bracket at any
time to change the SIM card as required.
7. The installation is now complete. You may
wish to tidy up cable routing to suit your
installation. 9

Getting Connected and Basic Functions
Router
10

Left View
Right View
Mobile signal strength indication LEDs
Mobile network type LEDs
WAN LED
SIM Holder
Power Socket
Reset Button
LAN LED
Wi-Fi Antenna
Connector
Roam Antenna
Connector 1
Roam Antenna
Connector 2
Power LED
Ethernet
Ports
Get to know your Router
Credential Router Sticker (Located on the reverse of the router).
SERIAL: XXXXXXXXXXX
IMEI: XXXXXXXXXXX
LAN MAC: XXXXXXXXXXX
WIFI SSID: RUTXXXXXX
PASSWORD: XXXXXXXX
BATCH No. xxxx
QR CODE See page 13
for details.
Serial
Number
Password
Code
Wi-Fi
I.D
11
RUT240 XXXXXXXX

Getting Online
Now your Roam is installed and you have inserted the SIM card, its time to get connected.
To do this, you will need to be using a device which can connect to a Wi-Fi network such as a smart phone,
Smart TV, tablet or laptop.
1. Turn on router and allow 2 to 3 minutes for the router to boot.
When ready, the router name will be visible in your devices Wi-Fi settings.
There are 2 methods of connecting your device to the routers Wi-Fi network.
• Option A – Using device settings
• Options B – Using QR Code
Option A: Device Settings
1. Navigate to your devices Wi-Fi
settings and view available Wi-Fi
networks.
2. The Roam router will be
displayed as RUT240_XXXX.
The last 4 characters will be
unique to your Roam router.
If more than one Roam is being
used within close proximity, the
Wi-Fi network name is displayed
on the back of the router.
See page 11 for code.
3. Once you select this network,
you must enter the password. This
is also printed on the back of the
router.
See page 11 for code.
12
4. You are now connected and can
begin using your Roam.

Option B: QR Code
1. If your device is able to read QR codes (Android 9 or newer and IOS 11 or newer), simply point your device
camera at the QR code on the back on the router. When prompted, select ‘join’. Your device will automatically
connect to the Roam router.
That’s it! You are now connected to the secure Wi-Fi hotspot of your Roam Router.
The Wi-Fi network name and password will remain the same as those listed on the back of the router.
The above processes can be repeated to connect up to 50 devices to the same network
simultaneously.
13
!

Factory Reset
At any time, the Roam router can be reset to its factory settings using the reset button on the side of the router.
This will restore all settings on the router, including:
• Router SSID (network name) and password to those listed on the back of the router.
• Web User Interface to the username and password listen on the front of the router.
• All custom settings will be deleted, including any Wi-Fi connections you may have added.
2. Hold for 6 seconds, until all of
the green LEDS on the side of the
router are on.
Once released all 5 signal strengh
LED’s will flash together.
This indicates the start of the reset
process.
3. Allow 3 minutes for the router
to reset. Once reset the Wi-Fi
network will be visible and
available to connect to.
14
Connecting to a device using an Ethernet Cable
If your device does not support Wi-Fi or you would like to maximise the reliability of your connection, you can
access the Roam internet connection by connecting the Ethernet Cable between the LAN ports on the router and
your device. Possible applications for this include some Smart TV’s and desktop computers.
To do this, simply connect the Ethernet cable to the router and your device. If necessary, navigate to your
devices LAN settings and follow the prompts.
1. To complete the factory reset,
press and hold down the reset
button with the supplied pin
needle.
Note: If you don’t hold
long enough, the router
will restart but not reset.
!
When the ethernet is in use other devices can still connect to the router using Wi-Fi
!

Advanced Functions and Changing Router
Settings
Router
15
For most users changing these settings is not necessary. We only recommend accessing and
changing settings in the Web User Interface if necessary and we do not recommend changing
settings which have not been outlined in this booklet.

All of the settings and functionality of the Roam router are changed using the Web User Interface. This can be
accessed using a browser when your device is connected to the Roam Wi-Fi network. The Roam router is very
powerful and there are many settings in here which can be adjusted to suit your requirements.
For most users, changing these settings is not necessary. We only recommend accessing and changing settings
in the Web User Interface if necessary and we do not recommend changing settings which have not been
outlined in this booklet.
Connecting to the Web User Interface
1. Whilst connected to the router,
browse to 192.168.1.1 in your
web browser. This can be done
on any device with an internet
browser and a connection to the
Roam Router.
2. You will first be prompted to
enter the Web User Interface user
name and password. The default
details are printed on the front
of the router.
Username: admin
Password: admin01
3. On first use, you will be
required to update the password.
The new password must be a
minimum of 8 characters and
contain at least one upper case
letter, 1 lower case letter and one
number.
These are different to the
Router Hotspot SSID and
Password.
16
Advanced Functions and Changing Router Settings
!After completing this
change, the original
credentials listed on the
front of the router will no
longer work. If you forget
your password, you will
need to complete a
factory reset to reset to
the original credentials.
!

4. When accessing the Web User Interface for the first time, you will be offered the chance to use the Set Up
Wizard. This can be used to set up the router’s most relevant parameters, such as changing the hotspot
username and password.
5. You will now have access to the router’s dashboard. This page displays useful data such as mobile, system
and wireless data. Unless necessary, we do not recommend changing any of the dashboard settings.
You can return to the Web User Interface dashboard at any time by selecting the Teltonika logo in the top left
hand corner of the Web User Interface.
17
Please note - During some operations, the router can take several minutes to load.
If you see this symbol please be patient as the router is working to save your settings.
Competent users can navigate through other settings, however we recommend skipping the Set Up
Wizard as it is not strictly necessary to change any of these settings. For most users we recommend
skipping the installation by selecting ‘Skip Wizard’.
!

Logging out of the Web User Interface
Once you have finished using the Web User Interface, you should log out. We recommend doing this every time
you have finished using the Web User Interface.
1. Select ‘Log Out’ in the top right hand corner and
confirm you wish to log out.
2. Once you have logged out you can now close the
web browser tab and continue to use the Roam.
Setting Router Language
3. From the Web User Interface dashboard, at the
top of the page select ‘System’. When the drop down
menu appears, select ‘Administration’.
4. You will find ‘Language Settings’ half way down
the Administration Settings page.
5. Select your preferred language and select ‘Save’.
18

Changing the Primary Internet Source
from 3G/4G to Wi-Fi
Router
19

Changing the Primary Internet Source from 3G/4G to Wi-Fi
In some instances during your travels, you will be in a location where there will be usable Wi-Fi connection
which can be used as a source, instead of 3G/4G. This means you can access the internet using the same Roam
hotspot, however the source of the connection will be from another Wi-Fi hotspot. To use an existing Wi-Fi
hotspot, you will need to ensure it is either not password protected or you know the password which it is
protected by. There is some set up required to use this feature, however once it has been completed once, the
Wi-Fi source details will remain in the router and the router will automatically switch to using this Wi-Fi source
instead of 3G/4G when it is available.
Because of the initial set up required, we recommend using this feature if you will be spending considerable
time at this location or using significant data. If you will only be at the site for a short period, we suggest you
continue to use the 3G/4G connection or connect directly to the Wi-Fi connection with your Wi-Fi enabled
device.
1. From the Web User Interface Dashboard, select ‘Network’ at the top of the page. When the drop down menu
appears, select ‘WAN’.
The speed and reliability of the Wi-Fi connection you receive will only be as good as the source it is
connected to. We therefore recommend you confirm the network is suitable for your requirements
before carrying out the set up process. This can be done using a separate device with Wi-Fi
connectivity, such as a mobile phone, laptop or tablet.
20
!
Steps 2-5 are only required for first use. If you have completed steps 2-5 before, skip straight to step 6.