TELUS AirLink Raven-E iDEN User manual

AirLink
^'TELUS
mobility"
Version 2.40 - September2006

Raven-E iDEN for TELUS - Quick Start,
version 2.40
The SIM (Subscriber Identity Module) card in the Raven-E is a smartcard secure
identifying a mobile subscriber. Generally, you will only need to install the SIM
the modem and it may be pre-installed by AirLink.
Note: If the SIM card was pre-installed
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Installing the SIM
To install the SIM, you will only need a small phillips head screw driver.
\, Opening the Case
a. Unplug the Raven-E’s power and all cables.
b. Using a small phillips head screw driver, remove the screws on the back of the Raven-E.
c. Slide the casing off of the Raven-E and set it aside.
FIGURE 1. Raven-E back
2 .
Ejecting the SIM tray
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Raven-E iDEN for TELUS - Quick Start, !.40
A
a. Using the tip of a PDA stylus, an unbent paperclip, or other slim blunt item press the yellow
button of the SIM tray. On the Raven-E, the button is between two boards.
FIGURE 2. Tray button: Raven-E
b. Slide the tray out of the slot.
FIGURE 3. Empty SIM Tray
3 • Inserting the SIM
a. Place the SIM into the tray and gently press to click it into place.
FIGURE 4. SIM Tray with a SIM
The SIM may be a different color than this
example.
b. Slide the tray back into the modem and gently press to click it into place.
FIGURE 5. Inserting the SIM: Raven-E
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Raven-E iDEN for TELUS - Quick Start, version 2.40
4 c Finishing the SIM installation
a. Slide the Raven-E back into the case.
Modem Master Reset
The final step is issuing a master reset for the Raven-E. You will need to connect to theRaven-E
using a terminal application such as HyperTerminal and connect directly to theRaven-E from your
1. Connect your modem to your computer using an Ethernet cable.
2. Connect theRaven-E to power.
3. Using a terminal application, connect to the Raven-E.
FIGURE 6. Terminal connection
□ I? I OS ff
Enter the Master Reset Command
1. Type AT*PROVISION=000000,0123456789
2. The Raven-E should respond with: "Master Reset Succeeded". With any other response, con¬
tact TELUS to check the account status.
3. Press the reset button on the Raven-E.
FIGURE 7. Reset button
Hardware Installation
Your AirLink Raven-E should be mounted in a position that allows easy access for the cables so
they are not bent or constricted. The LEDs on the front panel should be visible for ease of opera-
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Raven-E iDEN for TELUS - Quick Start, version 2.40

Raven-E iDEN for TELUS - Quick Start, !.40
A
Your Raven-E’s Ethernet port can be connected directly to a computer or other Ethernet device
using a cross-over cable. Most newer computers have an auto-sensing Ethernet port allowing you
to use a straight through cable. If you are connecting the modem to a hub or switch you should use
Your Raven-E can also be connected to a USB to Ethernet device connected to a computer or
other device which does not have an available Ethernet port but does have USB.
Raven-E Indicator Lights
When your Raven-E is connected to power and an antenna, there is a specific pattern to the lights
to indicate its operation mode. Refer to the User Guide for more information on light patterns.
Tx (transmit) and Rx (receive) - Lights will flash as data is transferred to and from the Raven-E
RSSI(signal level) - Light shows the strength of the signal and may be nearly solid (strong signal)
Reg (registation) - Indicates the Raven-E has acquired an IP from TELUS.
Pwr (power) - Indicates the power adapter is connected and there is power getting to the modem.
The Reset button performs the same function as unplugging power from the modem and plugging
it back in. Reset will not alter any saved configuration settings.
AirLink Technical Support
If you encounter problems with operation of your Raven-E, AirLink’s support staff can help.
_ n -*•— 1 r ser Gujde f or y Gur mo dem or the AirLink website for AirLink prod-
AirLink Support Web Site
The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and
AirLink Documentation and Guides
• Modem User Guides - These guides are specific to your modem type, cellular provider, and
cellular technology and contain comprehensive information about the operation of the modem
• Modem Quick Start guides - These guides are also specific to the modem type, cellular pro¬
vider, and cellular technology and are a step by step guide to activating the modem using the
Setup Wizard or other steps as applicable.
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Raven-E iDEN for TELUS - Quick Start, version 2.40
• Utility Guides - These guides focus on the features of one of the AirLink modem utilities:
• Application Notes and How-To Guides - These guides detail configuring the modem to work
• Data Sheets and White Papers - These are technology based information documents.
Contacting Technical Support
For support assistance please email [email protected] or call 510-781-9760 Monday through
Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week-
September 2006