TEMPerature Products FreezeAlarm Dialer CNPREC001 User manual

FreezeAlarm Dialer
CNPREC001
Installation and Operations Manual
2
Table of contents
Cautions and warnings................................4
Description....................................................5
Physical description ...................................5
General description ....................................6
LEDs ...........................................................6
Operation.......................................................6
FA-700 normal operation ...........................6
How the FA-700 receives power ...............6
Alarm operation ..........................................6
How the FA-700 handles an alarm
condition .................................................7
DIP switch functions and settings..............7
Initial setup....................................................8
Connecting to AC power........................8
Power up sequence ...............................8
Batteries .....................................................9
Battery handling and safety ...................9
Battery life ..............................................9
Installing the batteries ..........................1 0
Connecting to the standard
phone line.............................................10
Connecting the FA-700 and another
device to the same phone jack............10
Phone services and your FA-700 ............11
DSL and other digital phone services .11
Calls using a calling card or pager
phone number
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2
Creating pauses ...................................1 2
Calling a long distance phone number 12
Programming (entering a
phone number) ...........................................12
Before you enter a phone number...........12
Entering a phone number ....................12
Changing the call-to phone number ....13
Installation considerations .......................1 3
FA-700 assembled...................................13
Phone test ................................................14
Testing your FA-700 ............................14
Testing for a specific alarm condition . 14
Ring count timer ...................................... 14
Calling the FA-700 during an
alarm event.......................................... 14
An in-phone line answering
machine/voice mail with the FA-700....... 15
How this works .................................... 15
Calling the FA-700 during an alarm
event .................................................... 15
Canceling an alarm call-out while
listening to an alarm message............ 15
Canceling an alarm call-out by calling
the FA-700........................................... 16
Canceling an alarm call-out with an
answer machine/voice mail device on
the same phone line 16
Remote status check............................... 16
Troubleshooting ........................................ 17
Technical information............................... 18
Technical specification ............................ 18
FCC statement
.... .. .. .. .. . . . . . . . . . . . .. .. ........ .. . 18
Plug and jack use ................................ 18
Ring equivalence number (REN)........ 18
Telephone network interferences ....... 18
Contact us................................................ 19
Technical support .................................... 19
Warranty...................................................... 20
Warrantor: Dealer, Distributor,
Retailer, Manufacturer............................. 20
Warranty and remedy.......................... 20
Causes for termination of
this warranty ........................................ 20
Warrantors’ liability.............................. 20
Procedures for obtaining
performance for warranty.................... 21
To return a product to
Protected
Home ................................................... 21
How to request an RGA number......... 21

3
Trademark
All trademarks and registered trademarks are the property of their respective owners.
The
FA-700 FreezeAlarm is a trademark of Protected Home. Touch Tone® is a registered
trademark of AT&T.
Copyright
© 2010 Protected Home: All rights reserved. No part of this work may be reproduced or used
in any form or by any means—graphic, electronic, or mechanical—without written
permission from Protected Home.
Purchase date, date code and serial number
For easy future reference during technical support and service, it is recommended that you
write your purchase date, date code, and serial number of the device in the spaces below. The
“date code” can be found on the label affixed to the bottom of the FA-700.
P
URCHASE DATE
:
D
ATE CODE
:
S
ERIAL NUMBER
:
Every effort has been made to ensure the information in this Installation and Operations
manual is complete, accurate, and up-to-date. Protected Home and its vendors assume no
responsibility for the result of errors in this manual, nor can it guarantee that changes in
equipment and components made by other manufacturers, in reference to this manual, will
not affect the operation or intended use of the FA-700.
4
Cautions and warnings
Cautions indicate the possibility of poor equipment performance or potential damage to the
equipment. Warnings indicate the possibility of injury to persons. The symbols shown below
identify Cautions and Warnings:
Cautions and warnings appear here and may appear throughout this manual where
appropriate. Failure to read and understand the information identified by these symbols could
result in poor equipment performance, equipment damage, or injury to persons.
•Do not install the FA-700 in a confined space, such as a bookcase or in a cabinet, in direct
sunlight, or where it might get exposed to water. Failure to observe this caution could
result in poor performance or damage to the FA-700.
•Any changes or modifications to this equipment not expressed in this manual could cause
poor performance or damage to the FA-700 and will void warranty.
•The use of any accessory not recommended for use with the FA-700 could lead to poor
performance or damage to the FA-700.
•Use ONLY the AC power adapter sent with the FA-700. Use of other AC power adapters
could result in damage to the FA-700.
•Do not install the FA-700 in high dust and debris areas. Failure to observe this caution
could result in damage to the FA-700.
•Do not install the FA-700 in an area with chemical fumes or corrosive vapors. Failure to
observe this caution could result in damage to the FA-700.
•Do not touch the barrel connector end of the AC power adapter with wet hands when
plugged into AC power. Failure to observe this warning could result in an electrical shock.
•Do not throw batteries into a fire. Failure to observe this warning could result in an
explosion.
•Do not install or connect the FA-700 to power or phone line during a lightning storm.
Failure to observe this warning could result in an electrical shock.

5
Description
Physical description
Figure 1 identifies the parts of the FA-700.
Figure 1: FA-700 Parts List
Table 1: FA-700 Parts and Purpose
Part Purpose
1. Key Pad Used to enter the call-to phone number, activate a phone test,
and cancel an alarm.
2. LEDs (3) Power,Program,andAlarmpresentoperationalstatus of the
FA-700. LEDs do not function when operating on backup
battery power.
3. Battery Compartment Accommodates two AA batteries for backup power during an
AC power failure.
4. DIP Switches These switches dictate how the FA-700 will respond to alarm
conditions.
5. Phone Jack RJ-11 phone jack is used to connect the FA-700 to a standard
phone line.
6. Power Jack Connects to the barrel connector of the AC power adapter to
provide 6 volts DC power to operate the FA-700.
7. AC Power Adapter Converts AC power to 6 volts DC power to operate the FA-
700.
8. Phone Cord Connects the FA-700 to the wall phone jack, length 7ft (2.1m).
6
General description
The FA-700 monitors your home for a variety of alarm conditions. When an alarm event
occurs, the FA-700 calls the programmed phone number for the following alarms:
•Temperature drops below 45ºF (7ºC) or temperature rises above 85ºF (34ºC) DIP switch
(selectable)
•FA-700 low battery condition (backup AA batteries)
When a problem occurs at the monitored location, the FA-700 will start calling the
programmed phone number over a standard phone line and describe (in English) the current
alarm(s). The FA-700 will continue calling until the alarm call-out is canceled.
LEDs
The FA-700 has three LEDs: Power, Program, and Alarm located on its front panel. These
LEDs present operating status of the FA-700. Table 2 explains the operational states of the
three LEDs.
Table 2: LED Operational States
LEDs Operational States
Power •ON green when the FA-700 is plugged into the AC power adapter
•OFF when operating in battery mode to preserve power
Program •FLASHES red with a press of the PROGRAM key
•ON red (not flashing) while programming phone number.
•OFF in normal operation mode
•OFF when AC power fails to preserve back-up battery power
Alarm •ON red when in alarm mode
•OFF when in normal operation mode
•OFF when AC power fails to preserve back-up battery power
Operation
FA-700 normal operation
In normal operations mode, the FA-700:
•Monitors the ambient temperature thru an on-board temperature sensor.
•Monitors the AA backup batteries for low power.
How the FA-700 receives power
The FA-700 receives power from a 6-volt AC power adapter, which comes with the FA-700.
Two AA batteries (not included) supply back-up power to the FA-700 during an AC power
failure.
Alarm operation
The FA-700 will monitor and send a factory-recorded voice message to the entered phone
number for the following alarms:
•If the temperature falls below 45ºF (7ºC) or rises above 85ºF (34ºC) (DIP switch
selectable)

7
•If the unit encounters a low battery condition
How the FA-700 handles an alarm condition
Stage Description
A.
When an alarm occurs, the alarm LED lights up (if not an AC power failure).
B.
The FA-700 starts calling the programmed phone number attempting to
deliver an in progress alarm voice message. If the FA-700 receives a busy
signal or no answer after 10 rings,it will immediately hang up.
C.
The FA-700 will continue calling the programmed phone number, every 15 or
60 minutes (DIP switch selectable) until a called party answers.
D.
When the called party answers (person or answering machine), the FA-700
will deliver its factory pre-recorded alarm message, identifying the specific
alarm condition(s).
E.
The FA-700 will continue calling until the following action is taken:
•Locally, press the CANCEL key on the key pad.
•Remotely, over the phone, press the number “1” key and then the “#” key
on the key pad anytime during the alarm message.
F.
Once the alarm call-out is canceled, the FA-700 will do one of two things:
•If the alarm is still active, the FA-700 allows you to call to hear the current
alarm condition.
•If the alarm condition has been corrected, the FA-700 will not respond to
the incoming call.
G.
When you cancel an alarm call-out, and correct the cause of the alarm, the
alarm LED will go out, and the unit will reset to normal operation
automatically.
DIP switch functions and settings
The FA-700 has a 4-position DIP switch. The switch settings determine how the FA-700 will
respond to specific alarm conditions. Figure 2 shows the DIP switch and Table 3 explains the
functions of each switch. Turn the FA-700 upside down as shown in Figure 2 for proper DIP
switch orientation.
Figure 2: DIP Switches
Note: Useaballpointpenorsimilarsmallobjecttosetthe DIP switches.
8
Table 3: DIP switch settings and functions
Switch
Function
(switch in UP position is the default)
1 Temperature low or high:
•UP, when the monitored environment temp falls below 45ºF (7.2ºC) an
alarm message is sent.
•DOWN, when the monitored environment temp rises above 85ºF (29.4ºC)
an alarm message is sent.
2 Pick-up ring count when calling your FA-700 to cancel an alarm:
•UP, “5” rings before the FA-700 will answer.
•DOWN, “10” rings before the FA-700 will answer.
If pick-up ring count is similar to an answering machine pick up, or how
many rings you must wait before the machine responds.
3 Monitors call out frequency:
•UP,calls out every 15 minutes.
•DOWN, calls out every 2 hours.
When the monitor goes into alarm mode, it will begin calling the programmed
phone number. If the alarm condition is not canceled, it will call again every
15 or 60 minutes until the alarm is canceled.
4 Do Not Use
Default position: OFF
Initial setup
Connecting to AC power
•Do not touch the barrel connector end of the AC power adapter with wet hands when
plugged into AC power. Failure to observe this warning could result in an electrical shock.
•Do not install or connect the FA-700 to power or phone lines during a lightning storm.
Failure to observe this warning could result in an electrical shock.
Power up sequence
Upon power up, the FA-700 LEDs will do the following:
•The Power, Program, and Alarm LEDs will light for a few seconds, then the Program and
Alarm LEDs will turn OFF
•The Power LED will remain ON
Note: A surge protector is recommended, but not provided. You can purchase a surge
protector from Protected Home or from a local computer or hardware store.
To connect AC power to the FA-700 through the AC power adapter, follow the number
sequence shown in Figure 3.

9
0
9
8
6
5
4
1
2
3
7
Figure 3: Connecting the AC Power Adapter
Batteries
Battery handling and safety
Do not throw batteries into a fire. Failure to observe this warning could result in an
explosion.
Note: REMOVEthebatterieswhentheFA-700isnotinservice.
Battery life
If the back-up battery voltage drops below 2.35 volts, a low battery alarm will be sent, even
when the unit is powered by the AC power adapter. The FA-700 will call the programmed
phone number and issue a low battery alarm message. If the unit is operating on battery
power only (after an AC power failure), the alarm call-out will continue until battery power
drops to approximately 1.9 volts. Typically, most good alkaline batteries should provide
approximately 12 hours of continuous power.
Note: If the low battery alarm was due to an extended AC power failure, it is recommended
that you replace the batteries. Also, a false low battery alarm can occur if the AA
batteries have not been installed and AC power is connected to the FA-700.
You CANNOT program the call-to phone number when the FA-700 is running only on
battery power.
Note: The FA-700 uses two AA batteries for backup power.
10
Installing the batteries
Note: To avoid a false low battery alarm, please connect the AC power adapter to the FA-700
and the wall outlet before inserting batteries.
To install the batteries, follow the Steps shown in Figure 4.
Figure 4: Battery Installation Connections
Connecting to the standard phone line
To connect the FA-700 to a phone line, do the following:
Figure 5: FA-700 Connected to Phone Line
Connecting the FA-700 and another device to the same phone jack
If you need to connect the FA-700 and some other device, such as a telephone, to the same
wall phone jack, simply use a phone jack splitter (not provided). To use a splitter, do the
following:

11
Step
Action
3. Plug the line splitter into the wall jack as shown in Figure 6.
4
.
Plug one phone card into one jack on the lin
e splitter, as shown in Figure 6
.
5. Plug the second phone card into the other jack on the line splitter.
6. Plug the other end of the one phone cord into the FA-700.
7
.
Plug the other end of the remaining phone cord into the phone or other device.
Figure 6: Phone Line Splitter
Note: Bothunitswilloperatefromthesamejackindependently without cross interference.
Line Splitters can be purchased at most hardware and electronic stores.
Phone services and your FA-700
DSL and other digital phone services
Please note that the FA-700 is designed and certified by the FCC to operate on a standard
telephone line, provided by your local telephone company. DSL, Cable, or Digital phone
service may work with the appropriate in-line filters. If you have questions or problems
using one of those types of phone services, contact that specific phone service provider
for assistance.
Note:
The
FA-700 dials out using touch tone dialing only.
During power failures, many alternative phone services such as DSL, Digital and Cable
provided phone service DO NOT WORK. Those phone services require that power be on at the
location for the phone to operate. The FA-700 will NOT be able to call out if the power is out
when using these phone services. If you have a standard telephone line, power is supplied to this
line by the telephone company and is usually not affected when power goes out at the monitored
location.
12
Calls using a calling card or pager phone number
When using a calling card or pager system, you often need to include pauses to ensure that
enough time is allotted to dial the phone number. To get a sense for how much time that may
be needed, call the preferred calling card or pager to gain an understanding of how that
system works. Often times, the calling card or pager system, may announce “enter your
calling card number followed by the pound (#) key.” Make sure to include all necessary key
presses as you enter the number. Also, while the card or pager system is talking (number of
seconds), you will need to enter pauses for that time to allow the system adequate time to
accept your telephone number.
Creating pauses
You can add pauses to your telephone number as you enter it into the FA-700 by pressing the
STAR (*) key two times, which represents a 2-second pause. If you need to enter a 6-second
pause, press the STAR (*) key six times.
Note: Always press the STAR (*) key twice (in multiples of 2) to create an effective pause;
otherwise, a single press of the STAR key will be literally translated as part of the
dialed phone number.
Calling a long distance phone number
Long distance calling: make sure you enter the phone number exactly as you would when
dialing a long distance call yourself (“1” and area code if needed). If dialing internationally,
make sure you have the correct country codes and follow proper international dialing rules.
Check with your phone company for assistance to determine the correct number.
Programming (entering a phone number)
You can program one phone number into the FA-700 (60 digits), which it uses to
communicate alarm messages.
Before you enter a phone number
•DO NOT enter phone numbers of emergency services (fire, police or ambulance) into the FA-
700.
•DO NOT forget the area code and then enter the phone number exactly as you would when
making a personal phone call.
•Long distance dialing: enter “1,” the area code if required, and then the phone number.
It is critical that you run a system test to validate the call-to number. For proper testing, it is
recommended that a person at the call-to location confirms receiving the call.
Note: YoucannotenteraphonenumberwhentheFA-700isrunning only on battery power.
Entering a phone number
Note: The phone number is stored in non-volatile memory (permanently stored in the FA-
700 regardless of power failures or long-term storage).
To enter the phone number into the FA-700, do the following:
Step Action
1.
Make sure the FA-700 is in normal operation mode.
2.
Press the PROGRAM key
—
a beep and the program LED starts flashing.

13
3.
Enter the phone number
(up to 60 digits)
—
beeps with each key press.
4.
Press the PROGRAM key—a beep and the program LED go out. The
number was
entered successfully
.
Changing the call-to phone number
Follow the “entering phone number” procedure to overwrite the call-to phone number.
Installation considerations
The FA-700 should be installed in a dry, clean location near an AC power outlet and a
telephone wall jack, as shown in Figure 7.
•Do not install or connect your FA-700 monitor to power or phone lines during a lightning
storm. Failure to observe this warning could result in an electrical shock.
•Do not install the FA-700 in a confined space, such as a bookcase or in-cabinet, in direct
sunlight, or where it might get exposed to water. Failure to observe this caution could
result in poor performance or damage to the FA-700.
•Use ONLY the AC power adapter sent with the FA-700. The use of other AC power
adapters could result in damage to the FA-700.
•Do not install the FA-700 in high dust and debris areas. Failure to observe this caution
could result in damage to the FA-700.
•Do not install the FA-700 in an area with chemical fumes or corrosive vapors. Failure to
observe this caution could result in damage to the FA-700.
FA-700 assembled
Figure 7 shows an example of an ideal setup of the FA-700 fully assembled. Place the FA-
700 on any flat surface, preferably a table top near an AC Power outlet and a phone jack as
shown in Figure 7. Once the FA-700 is fully assembled and operational (power LED ON),
perform a phone test to ensure that the FA-700 can call the call-to phone number during an
alarm. Figure 7: FA-700 Assembled
14
Phone test
After entering the call-to phone number, it is crucial that you test your FA-700 to verify that
it can reach the programmed phone number.
Note: The CANCEL key does not function when the FA-700 is in “test mode.”
Testing your FA-700
To test the FA-700, do the following:
Step
Action
1.
Make sure the FA-700 is powered up and in normal operation mode.
2.
Press the TEST button—the FA-700 beeps and the alarm LED illuminates
solid RED.
3.
•
FA-700 will immediately dial the call-to phone number.
•Upon answering, the unit will play the following message: “This is a test
of the FreezeAlarm.”
•It will repeat this message for approximately “1” minute and then hang
up, and the alarm LED will go out.
The FA-700 does not provide any indication of call success; therefore, you must verify that
the call was made successfully.
Testing for a specific alarm condition
To test for a temperature alarm you will have to simulate that specific alarm condition and
then verify if the alarm phone call went through. In this scenario, you must cancel the alarm
call out and correct the alarm condition.
Ring count timer
The ring timer works in the following way: when the first call comes in during an alarm
event, the timer starts counting down for “3” continuous minutes. If the FA-700 receives
enough rings to answer (within “3” minutes), it will respond, and the ring counter will reset
to “0” regardless if the three minutes have elapsed or not. Also, the timer will reset to “0” if
no additional calls are received during a three minute period (multiple calls to the FA-700
within “3”minutes will not reset the ring timer).
Calling the FA-700 during an alarm event
To call the FA-700 during an alarm, do the following:
Step Action
1.
Call the phone number of location where the FA-700 is located—the FA-700
will answer in 5 or 10 rings (DIP switch set) and deliver an alarm specific
message.
2.
Listen to the message describing the alarm condition.
3.
Ha
ng up the phone.

15
An in-phone line answering machine/voice mail with the
FA-700
When it is necessary to connect an answering machine or voice mail device to the same
phone line as the FA-700, you can still use all the features of these devices, along with being
able to check status and cancel an alarm call out of the FA-700.
How this works
•
During setup, you can manually set the FA-700 to answer on a specified number of
incoming rings “5” or “10” (DIP switch 2, ring count).
•Set your answering machine or voice mail to answer in fewer rings than the FA-700. (For
example, if the FA-700 is set to answer on 5 rings, set the other device to answer in “4” or
fewer rings.)
Therefore, when a call comes into the location of the FA-700, the answering
machine/voice mail will respond first because it is set to answer in fewer rings than the
FA-700.
Calling the FA-700 during an alarm event
The following example shows how to call the FA-700 during an alarm event:
Criteria
•FA-700 ring count is set to “5” rings to answer (factory default DIP switch setting).
•Answering machine/voice mail is set to “4” rings to answer.
•You must make the appropriate number of phone calls to the location where the FA-700 is
within “3” minutes or the timer in the FA-700 will reset to “0.”
To get the FA-700 to respond given the above example criteria, do the following:
Step
Action
1.
Call the phone number of the location where the FA-700 is located, and let the
phone ring “3” times and then hang up. The internal 3-minute timer starts and
the
FA
-
700 tallies and remembers the number of rings.
2.
On your second call within “3” minutes, let the phone ring until the FA-700
answers. The FA-700 will answer first because it remembered the first “3”
rings, and then it added the rings from the second call until the total reached “5,”
then it answered before the answering machine/voice mail device (“4” rings to
answer).
3.
Listen to the alarm message.
Note: If the FA-700 is set to answer in 10 rings (the second choice on DIP SW2), you may
need to place more calls within “3” minutes to get the FA-700 to eventually answer.
How to cancel an alarm call-out
You can cancel an alarm call out in two ways:
•Remotely, press the number “1” key and then the pound (#) key at any time during
the alarm message.
•Locally, press the CANCEL key on the key pad.
Canceling an alarm call-out while listening to an alarm
message
To cancel a call out sequence while listening to an alarm message, do the following:
16
Step Action
1.
Pick up
the phone.
2.
Listen to the alarm message.
3.
When told, press the number “1” key.
4.
Press the pound (#) key within “1” minute to cancel the alarm call out.
5.
You can listen until you hear the FA-700 say goodbye or just hang up the
phone.
Note: Cancelingthecalloutdoesnotcancelanactivealarm (The alarm LED will be lit).
Canceling an alarm call-out by calling the FA-700
To cancel a call-out during an active alarm, do the following:
Step Action
1.
Make the call to the
FA
-
700
(phone number at alarm location)
2.
Wait for the FA-700 to answer (5 or 10 rings—DIP switch selectable)
3.
Listen to the alarm message.
4.
Press the number “1” key.
5.
Press the pound (#) key anytime during the message to cancel the alarm call out.
6.
Hang
up the phone.
Canceling an alarm call-out with an answer machine/voice
mail device on the same phone line
To cancel the alarm call-out, do the following:
Step Action
1.
Make the call to the FA-700 (phone number at alarm location).
2.
Let the phone ring the desired number of times (before the other in-line device
can answer)
.
3.
Hang the phone up.
4.
Call the number a second time within three minutes (The FA-700 keeps track of
all the rings from the previous calls, accumulates them until the total ring count
matches its ring count number 5 or 10, and then it will answer).
5.
Listen to the alarm message.
6.
Press the number ‘1’ key.
7.
Press the pound (#) key anytime during the message to cancel the alarm call out.
8.
Hang up the phone.
Remote status check
During normal operation, the FA-700 will not answer any incoming calls. You can call the
FA-700 and get a response:
•If the FA-700 is in alarm mode.
•If the call-out has been cancelled for an alarm, but the alarm condition still exists, the FA-
700 will answer and describe the alarm condition.

17
Troubleshooting
Problem Solution
Power on LED is not lit
•
Power LED does not turn ON while running on
batteries.
•Is the barrel connector end of the AC adapter plugged
into the power jack on the FA-700, with the other end of
the adapter is plugged into a ‘live” AC power source.
•Is the AC power wall outlet active?
CANNOT enter phone
number
•
You cannot enter the call-to phone number if the FA-
700 is being powered only by batteries.
•Is the FA-700’s AC power adapter plugged into AC
power?
•
Follow the “Entering Phone Number” procedure.
FA-700 DOES NOT call out
during a test
•
Does the FA-700 have power?
•Is the phone service working properly (dial tone)?
•Re-check that the RJ-11 phone cord is fully plugged
into the phone jack of the FA-700, and into the wall
jack.
•Re-enter the phone number, verify area code and if the
number “1” is required for long distance calling.
•If you are using a phone calling card, check to see that
the calling sequence includes pauses as may be
necessary to complete the call.
FA-700 does not answer
when I call
•
The FA-700 will not answer if there is no active alarm
event in progress.
•Is there an answering machine or voice mail in line with
the FA-700? (see procedure for “In phone line
answering machine/voice mail”)
•
Verify that phone service is active at
FA
-
700 location.
I cannot cancel the alarm call
out; the FA-700 continues
calling out
•
Do you hear an alarm message that the alarm call out
has been canceled?
•Are you pressing the correct cancel alarm keys during
the alarm event: number “1” key and then the pound
“#” key within one minute?
Receiving a false alarm •The FA-700’s temperature sensor is accurate to within
3
°F of the actual temperature. If your FA-700 is too close
to a window during the winter months (below 45°C) or
positioned in direct sun light (above 85°C) this could cause
the FA-700 to false alarm.
•Check the FA-700 to see if the batteries installed, No
batteries installed could cause the FA-700 to issue a
false alarm.
18
Technical information
Technical specification
Specification Description
Power requirements Two power sources:
•
110VAC power adapter voltage stepped down to
6VDC, 200mA.
•
2 AA batteries for backup power
(
alkaline or lithium
batteries,
not provided)
CHANGE BATTERIES after a
prolonged AC power failure or yearly.
Temperature monitoring
(DIP switch selectable)
Temperature drops below 45ºF (7ºC) or temperature rises
above 85ºF (34ºC)
Humidity 95%
Dimensions 5.8in L, 3.5in W, 1.5in H
(147.3mm, 88.9mm, 38.1mm)
approximately
Ring Equivalence
Number (REN)
0.1B
FCC statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA (
American Council for Terminal Attachments)
. On the bottom of your FA-700 is a
label that contains, among other information the FCC registration number for this product. If
requested, this number must be provided to the telephone company.
Plug and jack use
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
Ring equivalence number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive REN’s on a telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact your local telephone company. The REN for this product is shown above and is also
identified as part of the FCC product identifier shown on the label on the back of your FA-700.
Telephone network interferences
If this FA-700 causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice
isn’t practical, the telephone company will notify the customer as soon as possible. Also, you
will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make necessary modifications to

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maintain uninterrupted service. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment until the problem is
resolved.
If your home has specially wired alarm equipment connected to the telephone line ensure the
installation of your FA-700 does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
Contact us
To order the FA-700, contact one of our Customer Service Representatives at:
Protected Home
1724 Lake Drive West
Chanhassen, MN 55317
952-448-2217
Fax: 952-448-1606
customerservice@controlproductsinc.com
Or visit us at:
www.protectedhome.com
Technical support
If you need additional help installing or using your FA-700, contact our technical support
department at 952-361-4101, Monday thru Friday, 8 AM to 5 PM CST. Or you can email
your questions to: techsupport@controlproductsinc.com
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Warranty
Warrantor: Dealer, Distributor, Retailer, Manufacturer
Warranty and remedy
We believe the FA-700 is a superior product. Although we take extreme pride in producing and
testing a product that will function properly, we cannot guarantee that there will never be a
defective unit or that a unit will function on all the thousands of phone lines and communication
equipment in existence. For this reason, it must be clear that the warrantors are not insuring your
premises or guaranteeing that there will not be damage to your person or property if you use this
product. If you are not comfortable with our Limited Warranty, or completely satisfied with the
product, we encourage you to return the unused product for a full refund within 30 days of
purchase. Thank you for your understanding.
One Year Limited Warranty: Protected Home warrants its product to be free from defects in
material and workmanship under normal use for one year, and is not responsible for consequential
damages or installation costs of any nature. In the event that the FA-700 does not conform to this
warranty at any time during the period of one year from original purchase date, the warrantor will
repair the defect and return it to you at no charge.
The warranty is limited to replacement of the product ONLY. Secondly, because every phone line
differs, we strongly encourage you to fully test this product in its actual application. This should
include a full test, involving the product actually dialing to its designated locations and someone
verifying the proper response.
Causes for termination of this warranty
This warranty shall terminate and be of no further effect at the time the products is
•Damaged by extraneous causes such as fire, water, power surge or spike, lightening, etc., or not
maintained as reasonable and necessary
•Modified
•Improperly installed
•Repaired by someone other than the warrantor
•Used in a manner or purpose for which the product was not intended
WARRANTORS’ OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR
REPLACEMENT OF THE PRODUCT ONLY. THIS WARRANTY DOES NOT COVER
PAYMENT OR PROVIDE FOR THE REIMBURSEMENT OF PAYMENT FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
Warrantors’ liability
It must be clear that the warrantors are not insuring your premises or guaranteeing that there will
not be damage to your person or property if you use this product. The Warrantors shall not be
liable under any circumstances for damage to your person or property or some other person or that
person’s property by reason of the sale or use of this product, or its failure to operate in the manner
in which it is designed. The warrantors’ liability, if any, shall be limited to the original cost of the
product only. Use of this product is at your own risk.

21
Procedures for obtaining performance for warranty
In the event that the product does not conform to this warranty, the product should be shipped or
delivered freight prepaid to warrantor with evidence of original purchase. If in any way you’re not
comfortable with this product or its Limited Warranty, we encourage you to return it unused within
30 days of original purchase date, with evidence of the purchase date.
To return a product to Protected Home
All products being returned to Protected Home must have a valid Returned Goods Authorization
Number (RGA #) from Protected Home, regardless of why the product is being returned. Warranty
returns will be honored only with a RGA #. Ship warranty return products prepaid to Protected
Home, 1724 Lake Drive West, Chanhassen, MN 55317. Protected Home will, at its option, either
repair or replace the product free of charge and return the repaired unit or replacement unit at the
lower cost shipping prepaid. Products returned for credit are subject to a 25% restocking charge.
Returns resulting from errors by the seller are not subject to this charge. All returns must include
evidence of original purchase, showing purchase date. The RGA # should be clearly marked on the
outside of the package containing the product.
How to request an RGA number
To request a RGA #, call Protected Home at 952-448-2217 and ask for Customer Service. Failure
to have a RGA # may result in lost product or significant delays in handling your return. Also,
products without a RGA # Clearly Marked On The Outside Of The Package are not the
responsibility of Protected Home.
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Index
Alarm
beep sequence.......................................... 7
call in during....................................1 7 , 1 8
cancel .................................................8, 19
cancel call out..................................19, 20
cancel key presses ................................. 19
conditions................................................. 7
FA-700 handling of................................. 8
operation .................................................. 7
Battery
install...................................................... 10
life........................................................... 10
safety...................................................... 10
type......................................................... 10
Caution
definition.................................................. 4
Check Status............................................... 20
Connect
splitter to phone jack............................. 13
to phone jack.......................................... 12
Connector
descriptions.............................................. 5
phone jack................................................ 5
phone plug and jack use........................ 22
DIP Switch ................................................... 5
audible alarm settings ............................. 9
call out frequency settings ..................... 9
descriptions.............................................. 9
ring-count settings................................... 9
settings ..................................................... 9
temperature settings ............................... 9
FA-700
parts and purpose..................................... 5
Installation.................................................. 16
LED
alarm......................................................... 6
descriptions.............................................. 6
power........................................................ 6
program.................................................... 6
LEDs............................................................ 5
Phone
#key ........................................................14
calling cards and voice mail..................14
changing number ...................................1 5
delete number.........................................15
dialing
long distance......................................14
enter a phone number ............................15
jack splitter............................................. 13
pause key................................................14
services................................................... 14
star key ................................................... 14
test...........................................................17
Power
AC adapter ............................................... 5
backup ...................................................... 7
battery.....................................................10
connecting AC .......................................11
input jack.................................................. 5
sources...................................................... 7
Product
returns.....................................................25
Ring
count setting............................................. 9
equivalence number (REN) ..................22
Ring Count
timer........................................................ 17
Splitter
phone jack ..............................................13
Temperature
monitoring............................................6, 9
Warnings
definition.................................................. 4
Warranty
loss of ..................................................... 24
product retures .......................................25
Table of contents